accel design conference 2014: designing for empathy in the enterprise

Download Accel Design Conference 2014: Designing for Empathy in the Enterprise

Post on 27-Jan-2015

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Practical methods for designing for empathy in the enterprise and spreading knowledge of your customers and end users throughout your organization.

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  • 1. KAREN CROSS DESIGN ATLASSIAN @KARENMCROSS UX at Atlassian DESIGNING FOR EMPATHY IN THE ENTERPRISE

2. Its about people Design for enterprise Empathy at scale 3. People want to feel good. 4. Watch what people do. 5. Visualize what you learn. 6. Its about people Design for enterprise Empathy at scale Feel Watch Visualize 7. Its about people Design for enterprise Empathy at scale 8. Design for the 100%. 9. Screenshot? 10. Incorporate flexibility for companies. 11. Screenshot 12. Enable your design to scale. 13. Screenshot 14. Its about people Design for enterprise Empathy at scale 100% Flexibility Scalability 15. Its about people Design for enterprise Empathy at scale 16. Build a playbook. 17. Put developers on support. 18. Support 19. Dogfood your products extensively. 20. Its about people Design for enterprise Empathy at scale Playbook Support Dogfood 21. Its about people Design for enterprise Empathy at scale Feel Watch Visualize Playbook Support Dogfood 100% Flexibility Scalability 22. ! Thank you! KAREN CROSS DESIGN ATLASSIAN @KARENMCROSS

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