acca news autumn 2013
DESCRIPTION
official magazine of the australasian cemeteries and crematoria associationTRANSCRIPT
A U T U M N 2 0 1 3
NEW GEELONG MAUSOLEUM OFFICIALLY OPENS AT EASTERN CEMETERY
CENTENNIAL PARK / A TRADITION OF INNOVATION / COUNTRY REPORT - AUSTRALIA
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Arrow Bronze continues to develop a wide range of products, accessories and
services based on the needs from our customer’s feedback.
MATTHEWS BRONZE Pty Ltd – A.C.N: 007 171 486
For more information visit our website atwww.arrowbronze.com.au
Phone: (03) 9794 2922Email: [email protected]
Perpetual Flowers
Founded December 1985
ACN 009 555 426
Executive Committee 2012/2013
President
ArMEN MikAELiANNational General Manager
Cemeteries and Crematoria invocare Australia Pty LtdTelephone: 02 8841 7810
Vice-President
PETEr O'MEArACEO Catholic Cemeteries & Crematoria
Telephone: 02 8713 [email protected]
Executive Members
PETEr DEAGUECEO Metropolitan Cemeteries Board
Telephone: 08 9383 [email protected]
PiETEr DEN BOErManager Bunbury Cemeteries Board
Telephone: 08 9721 [email protected]
BryAN ELLiOTTCEO Centennial Park Cemetery Authority
Telephone: 08 8276 [email protected]
rALF GOETSCHENBErGCarr Villa Memorial ParkTelephone: 03 6323 3604
DArryL THOMASCEO Geelong Cemeteries Trust
Telephone: 03 5221 [email protected]
ACCA SECrETAriATSuite North 1, 215 Bell St
Preston VIC 3057 Telephone: 03 9863 6914Facsimile: 03 9863 [email protected]
Unless expressly stated the views put forward in accanews are not necessarily the considered views or policy of the Association or the Publisher, nor is the Association or the
Publisher responsible for the claims of its advertisers.
Graphic Design by Andrew Spicer @ Ravelston Designs
Printed by D&D Digital Printing
Published by ACCA Secretariat
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01 president's report02 board activity03 introducing emma carroll04 state reports13 industry events14 afda report15 new geelong mausoleum17 centennial park19 lite guard grave shoring23 phoenix foundry24 council bans teddy bears
26 a tradition of innovation28 bunbury cemetery29 acca conference, canberra30 acca in the media31 country report - australia37 acca mid-year seminar38 metal recycling by orthometals39 acca website update41 acca membership48 fun and games
CONTENTS
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PrESiDENT’S rEPOrT
it is nearly six months since i was fortunate enough to be elected your President at the 25th Annual ACCA Conference in Adelaide - where did the past six months go? !
To state the obvious, our Association would not survive if not for the support we receive from our members and Affiliates and I would like to begin my report by acknowledging and thanking all ACCA Members and Affiliates for their contributions to our association over the past six months. We are certainly fortunate to have such strong support from members throughout Australia and also from overseas. I urge you to continue to support your association as it continues to develop new ways to provide benefits and valuable information to our member organisations with the ultimate aim of enabling us as an industry to better serve our communities.
In my role as President of ACCA I have had the opportunity to visit members in different parts of the country through attending openings of new developments or attending state conferences. I always learn so much from visiting members and talking to them about their facilities. Listening to the views of members about our industry is a great way to keep abreast of the latest developments, the challenges we are all facing and the innovative ways in which our industry overcome most of these challenges
As a National Association representing members right across the country we strive to promote our industry where possible. Over the past few months ACCA has been approached by numerous media outlets seeking our comment on a number of issues affecting the industry. I, along with some of my fellow Board members participated in interviews for radio and print media covering issues such as the amalgamation of Cemetery Trusts in NSW and Limited Tenure burial licences versus Perpetual licences . Our comments were sought by outlets such as the Sydney Morning Herald, ABC Radio National, Radio 2UE and also the Straits Times in Singapore! These articles have been listed on our ACCA website for members to review. Go to www.accaweb.com.au and click on the newly created Member Updates tab. If you have articles of interest and wish to share them with ACCA members please send them through to Chris Harrington and his team at the ACCA Office, or email [email protected]
ACCA was also approached recently by the Northern Territory Government to provide written feedback on the proposed review of the NT Cemeteries Act. We have provided this feedback and await further consultation.
The topic of Funeral Insurance Schemes has also been raised in recent times. As our members would be aware Funeral Insurance Schemes can be an expensive alternative to pre-paid funerals as a means of covering future funeral and memorial costs. The ACCA Board discussed this issue at the recent February Board Meeting and the decision was made to release a Position Statement. This statement sets out the differences between Funeral insurance Schemes and Pre-Paid Funeral Plans, and encourages the consumer to do their homework before making a
President Armen Mikaelian
final decision. The statement was emailed to all ACCA Members and is also available to view on the website.
Work continues on the SINA (Single Industry National Association) project with John Peacock, from the independent organisation NFP Analysts, having visited most of the state based associations for initial discussions around the concept of a single national association. Feedback has been largely positive and the benefits of having one truly national association are being discussed openly with all parties. At this stage discussions with some states are more advanced than others and we are in the process of finalising details with these states. More detailed documentation will be developed over the coming months to assist with ongoing consultations with each state association.
Preparations are well underway for the Mid-Year Seminar and the Annual Conference, our two hallmark events for 2013. I encourage all members to consider attending one or both of these events as the content in both conferences will be informative and relevant to the industry.
The Mid-Year Seminar will be held in Shoal Bay NSW at the Shoal Bay Resort on 13-14 June. I realise that it is unusual for the conference to be held at the same venue in consecutive years, however given the change NSW Trust cemeteries have undergone recently and the fact that Shoal Bay offers a wonderful and economical venue, the decision to go back to Shoal bay was logical. Further details and the official Registration Brochure can be obtained from the Secretariat or on our website.
The Annual Conference will be held in Canberra at the Rydges Lakeside Hotel 22-25th September. Further details on the Conference will be available soon and will be communicated to all members.
Finally, on behalf of ACCA and its members I would like to congratulate long time ACCA Member Warwick Hansen on receiving an Order of Australia Medal on Australia Day this year. Warwick has served the funeral and cemeteries & crematoria industry for five decades and thoroughly deserves this honour and award.
I look forward to seeing and speaking with many of you throughout the course of the year.
Armen Mikaelian ACCA President
C ASHTON SHIRLEYoctober 1985 - june 1987
GRAEME J MACGILLjune 1987 - october 1987
IAN I RODDICkoctober 1987 - october 1990
kEVIN M CROWDENoctober 1990 - october 1993
DAVID BLAkEoctober 1993 - october 1997
PETER D MACLEANoctober 1997 - october 1999
kOOS C ADRICHEMoctober 1999 - october 2001
BRUCE D MACUMBERoctober 2001 - october 2003
JAMES MCkAYoctober 2003 - october 2005
PIETER DEN BOERoctober 2005 - october 2007
DARRYL THOMASoctober 2007 - october 2009
BRENDAN O’CONNORoctober 2009 - october 2010
BRYAN ELLIOTToctober 2010 - october 2012
PAST PRESIDENTS HONOUR LIST
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BOArD ACTiViTy
BOARD MEETING
The ACCA Board met in February at Rydges Lakeside Hotel Canberra and discussed issues such as – recent media interviews with ACCA Board representatives regarding the subject of limited tenure v perpetual maintenance, particularly in NSW; an update on the progress of the Single Industry National Association (SINA) project; ACCA Position Statement on Funeral Insurance Schemes; amalgamation of cemetery trusts; and an update on planning activities for the Mid-Year Seminar to be held in Shoal Bay NSW in June, and the Annual Conference to be held in Canberra ACT in September.
Executive Officer Chris Harrington provided feedback on the current status of the ACCA office and resource requirements moving forward.
The position for an Events and Member Services Coordinator advertised last year has been filled by Emma Carroll. Emma joined the ACCA Office on February 13. Emma has picked things up reasonably quickly given her relative inexperience in the industry. katrina Bachnik has returned from maternity leave and is working two days a week (Wed/Thurs) and has been an excellent mentor using her experience to teach and inform the newly appointment Emma. The ACCA Secretariat has ramped up this year with Event Planning and Member Servicing initiatives such as the new Member Updates section on the ACCA website. The website will be used more regularly than in previous years as it is a fantastic way of communicating detailed information to members in a timely manner.
FINANCIAL
The financial results for the association continue to be closely monitored by the Board and in particular by the Finance and Audit committee led by Darryl Thomas. The reduced level of
income previously reported from the conference in Adelaide compared to budget means that the overall result to date has not met budget expectations. A surplus has still been achieved for normal operations and the Board is working hard to ensure a strong attendance at the mid-year seminar in June to help ensure that a surplus is attained for the full year.
The engagement of Mr John Peacock of NFP Analysts to further the SINA project is being funded from accumulated reserves and has been recognised by the Board as being a special project outside of normal operating projections. Funds available on the balance sheet remain strong and continue to reflect the strong attention to the stewardship of the assets of ACCA.
REPRESENTATION
All board members provided input and feedback to the Northern Territory Government’s proposed NT Cemeteries Act Review.
President Armen Mikaelian has attended and presented at the AFDA National Convention in Perth, conducted multiple radio and print media interviews regarding the limited tenure issues in NSW, attended and presented at the CCAWA AGM, attended the opening of the Stage 2 Mausoleum of ACCA Member Geelong Cemeteries Trust.
Bryan Elliott has conducted media interviews regarding the subject of tenure; hosted the opening of a new Operations Complex at Centennial Park in SA.
Darryl Thomas has participated as the ACCA representative at the recent International Cremation Federation (ICF) meeting.
Peter Deague attended the AFDA National Convention in Perth
Chris Harrington represented ACCA at the opening of the Children’s Garden at the Bussleton Cemetery and spoke with the local media regarding ACCA.
The ACCA 2012/2013 Board. From left to right, Peter Deague, Vice President Peter O’Meara, Darryl Thomas, Bryan Elliott, President Armen Mikaelian, Ralf Goetschenberg, Pieter Den Boer.
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Recently appointed to the position of Events and Member Services Coordinator at ACCA, Emma Carroll commenced her role in Mid-February.
Emma comes to ACCA graduating from MWT Institute in Events Management with 5 years of previous experience in the Events industry and Client Servicing, where she held roles organising, planning and administrative duties.
The ACCA board are extremely pleased to have Emma in the role of Events and Member Services Coordinator and have already evidenced her drive and enthusiasm to learn, plan and communicate with ACCA Members.
I have been working in the corporate industry for the past 2 years and volunteering my spare time at Events through my entire working career to gain the best possible knowledge and experience for further growth. I am excited by the opportunity to create upcoming events with the team at the ACCA office and to create relationships with its welcoming members. I look forward to meeting as many members as possible and being involved with this incredible industry. .
iNTrODUCiNG EMMA CArrOLLACCA'S NEW EVENTS AND MEMBER SERVICES COORDINATOR
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P: +612 9623 8774 E: [email protected]: +612 9673 5962 W: arciulimonumental.com.au
185x130 ad_Arciuli 6/03/13 2:47 PM Page 1
state reports
QUEENSLAND CEMETEriES AND CrEMATOriA ASSOCiATiON2013 QCCA AGM
The QCCA Annual General Meeting has been confirmed for 2013. The event will take place at the Vibe Hotel located in beautiful Surfers Paradise on the beautiful Gold Cast.
The AGM will commence on the evening of Wednesday the 21st of August with the Presidents Welcome Happy Hour.
Thursday the 22nd of August will be our day of presentations which include our regular legal expert Christine Smyth, a session on training opportunities from Holmesglen TAFE all the way from Melbourne, we will be updated on the Modern Burial System by Austeng, we will hold an industry panel session to answer any of your queries and we will have a session from Ipswich Council on the outsourcing of their cemetery services to a private contractor plus heaps more.
Friday will see the reintroduction of the cemetery tour. The tour will visit Great Southern Memorial Park located on Mt. Cotton and them head back to the Gold Coast to visit Allambe Gardens Memorial Park. Both of these facilities are well known for their presentation and options so this will be a day not to be missed.
We will also assemble some of the industries best suppliers for our outstanding exhibit area. All of the usuals will be in attendance as well as some that you may not have come across. As normal all of the breaks will occur in our exhibit area, giving plenty of opportunity for both delegates and exhibitors.
Of course being an AGM, this will also see the Management Committee elections occur for the next 12 months.
This will be an outstanding event and a great excuse to travel to the Gold Coast.
More information will be available shortly or contact us at [email protected] if you are interested in more information.
QLD FUNERAL INDUSTRY CODE OF CONDUCT
The Qld Attorney Generals office recently provided the state associations with a final draft of the state Code of Conduct for the industry. This has occurred due to a number of complaints recently regarding the industry and some of the operators within it.
The Attorney Generals office intervened and working with the industry developed the guideline as a way to provide some security and surety to the consumer.
The guideline has been provided for committee inspection only and once feedback has been provided it will be forwarded to industry as a whole for input.
Although it is not a document that provides regulation, it will allow facilities to sign to it which will allow the consumer some control in who they select to provide their service.
The hope is that all business that come on board will adopt the suggestions in the document and this will lead to more and better self regulation.
CYCLONE OSWALD
As you would all know Cyclone Oswald recently created havoc in the Bundaberg area of Qld. It is with great relief that i can report that our committee member, Gayle Read, and her family and staff all come through the ordeal in good health.
There has been amazing damage to cemeteries and other infrastructure however it is nothing that can not be rectified with some hard work and of course some money.
We wish all of the people in the Bundaberg area a speedy recovery.
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state reports
CEMETEriES AND CrEMATOriA ASSOCiATiON OF NEW SOUTH WALES1. ANNUAL GENERAL MEETING
At our recent AGM the following delegates were elected:-
President:
GEOrGE PASSAS Southern Metropolitan Cemeteries Trust
ExecutiveCommittee:
DONNA DAViS Lake Macquarie City Council
MArTiN FOrrESTEr-rEiD Waverley Council
HAMiSH HOrNE ACT Public Cemeteries Authority
JOHN riCHArDSON Catholic Metropolitan Cemeteries Trust.
MAUrEEN rOWATT Gosford City Council
DErEk WiLLiAMS Rookwood General Cemeteries Reserve Trust.
The Executive looks forward to busy year, promoting the quality of service and general awareness of bereavement choices and memorialisation options, which are available to the public, who rely on those in the bereavement industry for the utmost of care and assistance at their most special time of need.
2. SYDNEY CONFERENCE
Another very successful CCA Conference was held at Coogee on 21 – 22 February 2013. We were pleased to welcome a number of ‘first timers’ and look forward to their participation at future events.
The Conference featured a General Meeting, a number of presentations and a site tour on Friday. The following presentations were delivered:
JAN FiELD, Director of the Australasian & Pacific Operations, Blake Emergency Services, spoke on “Infection Control for Cemetery/Crematorium Staff”. One of Jan’s passions is infection control and the impact it has on people working in the funeral/cemetery profession. Her presentation shared some updated information on infectious diseases and how they may affect your staff and some of the issues surrounding the excavation of mass graves in Bosnia.
GEOrGE PASSAS, CEO, Eastern Suburbs Memorial Park, and Graham Boyd, CEO, Woronora General Cemetery & Crematorium, gave an overview of their cemetery and spoke in detail on what members will visit during the conference tour.
SAM SAiNSBUry & TiFFANy BOSCO, Westpac Representatives spoke on “Economic Update & Outlook. This presentation covered current economic updates and news within Australia and around the world, how international markets effect Australian financial markets, deposit landscape and investment solutions.
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state reports
On date two of the conference, delegates visited Waverley Cemetery, Eastern Suburbs Memorial Park and Woronora General Cemetery and Crematoria. All three cemeteries showcased excellent examples of memorialisation, planning and management.
3. MEMORIALISATION BROCHURE
In response to member requests CCA has developed and made print-read a memorialisation brochure, in different layouts, to help promote memorialisation in their communities. The brochure can be downloaded from the CCA web and amended to incorporate cemeteries/crematoria specific requirements, such as logo, photos etc.
4. HEALTH DEPARTMENT
The department is currently revising all Policy Directives and Guidelines for the funeral industry in order to reflect the Public Health Regulation 2012 Part 8 Disposal of Bodies legislation.
To-date, CCA has been asked for and has/will submit/ed submissions on the following topics:
- Policy Directive: Cremation - More than One Body- Policy Directive: Shallow Burials- Guideline: Burials on Private Land - Approval by
Local Authority.
5. CCA AWARD FOR EXCELLENCE
At our recent AGM we were pleased to award Derek Goh, HeavenAddress the 2012 CCA Award for Excellence, for his:-
- Proven innovation in the approach to and delivery of virtual memorialisation as a distinct product
- Passion for the advancement of memorialisation awareness in the community in general.
6. 17 & 18 NOVEMBER 2013 CONFERENCE
The next CCA conference is being held in Sydney and will include a site visit to Macquarie Park Cemetery & Crematoria and surrounding cemetery/crematoria locations. The theme of the conference will be “Funeral Cultures, Customs and Rituals in Australia”. We encourage you all to place this date in your diary and we look forward to seeing you in November. If you are not a CCA member and wish to receive conference material, please
In closing, I wish to acknowledge and thank our sponsors being:-
PrincipalSponsors:
MajorSponsor:
Glory Marble & Granite
SupportingSponsors:
Frank Dimarco & Son Pty LtdGlobe Memorial Company Pty LtdN & F Arciuli Pty LtdTyrrells Northern Suburbs Memorials Co Pty Ltd.
Their support and contribution ensures that the CCA is able to continue with its member and government relation activities and, thus, remain the peak industry Association in NSW. Thank you very much to our valued sponsors.
MARY REID CCA Secretary
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state reports
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state reports
CEMETEriES AND CrEMATOriA ASSOCiATiON OF ViCTOriAThe first meeting for 2013 of the CCAV Committee of Management took place on the 15th January. Many projects in action were discussed with the main focus for the start of 2013 being the completion of some of the projects from 2012.
The Eltham Cemetery Trust hosted the February General Meeting. Chairperson Fred Harrington welcomed attendees and expressed his thanks to the Association in providing important support to Members. The Meeting was attended by around 50 Members, and after the usual updates we had a presentation by Jodie Ryan and Mike Roleff from VMIA on Public Liability Insurance. There were some great discussions following the presentation reminding Members of their products and services. Members had the opportunity to visit the Eltham Cemetery and have a guided tour of the new sections of the cemetery, with Secretary/Manager Rita Woolley.
NEW COMMITTEE OF MANAGEMENT MEMBER
The Committee of Management has filled one of the vacancies left by the resignation of two Members late September, and welcome Nick Dodd to the Committee. Nick is currently Operations Manager-West with the Greater Metropolitan Cemeteries Trust (GMCT) and has a background in landscape management as well as undertaking infrastructure, asset maintenance and operational roles at GMCT.
CODE RED DAY - PRESS RELEASE
The CCAV has been liaising with the Fire Commissioner in arranging a press release to inform the public of the Code Red Day policy and that funerals held in high fire risk areas may be postponed on days declared Code Red, subject to the individual cemetery’s Risk Management Plan. The Fire Commissioner provided approved wording for this release and this press release was sent on the 23rd January to over 102 Victorian Metropolitan and Regional Media outlets through the Australian Associated Press’ Medianet service.
MELBOURNE METROPOLITAN PLANNING STRATEGY
Mr. Russ Allison from Changing Places has been contracted to consult with Members regarding the Melbourne Metropolitan Planning Strategy 2050 submission. Members within the Planning Strategy area met with Russ, with the main points raised by Members being:
• That cemeteries are an essential service and a vital part of social infrastructure.
• That cemeteries in green wedges with vegetation overlays should have substituted land allocated to them.
• The need of a central planning vision.• Land to be allocated to Trusts, and not relying on Trusts to
obtain the land.• The sector having better access to data and closer
involvement in potential site selection.• No using Trust funds held for perpetual maintenance to
purchase land.• The state to purchase land or use allocated surplus land,
and not use the new land until demographical pressure makes the opening of the new site practical.
• Improve life and financial viability of cemeteries by allowing limited tenure on graves
The Submission was provided to the Planning Strategy Committee 1 March 2013.
SUBMISSION TO THE MINISTER REGARDING INDUSTRY ISSUES.
The CCAV wrote to the Health Minister regarding the following issues:
Potential for Further Levels of Cemetery Classes Many Members feel that the current model of Class A and B Trusts does not cover the varied levels of size, financial situation and expertise of these Trusts, and has requested that it is considered that more Class levels of Trusts is created.
Financial Stability and Perpetual Maintenance It was felt that the Department’s fee model does not recognise or provide for the varying perpetual care fund needs of cemeteries of differing sales capacities, financial positions and impending closure dates and it is requested that the Scale of Fees Justification Model be reviewed to recognise these needs.
Cemetery Levy Some Class A Trusts are concerned that due to a more commercial focus, gross earnings may increase in the near future and they may escalate at a rate greater than CPI, which would generate revenue for the Department in excess of its budget requirements.
Subordinate Legislation Act 2011 and Regulatory Impact Statements The CCAV is seeking an exemption for Class A Cemetery Trusts from the Subordinate Legislation Act giving continuity and consistency across the cemetery sector.
Grants The CCAV is requesting that the Grants available for cemeteries through the Department be increased, and that the training grants be extended to include Grief Training, Risk Management and Cemetery Record keeping.
Planning for Future Cemeteries This is part of the Submission that Mr. Russ Allison is drafting to the Planning Minister, however we have asked that the issue of Native Vegetation overlays and Cemetery Planning in growth corridors in the outer Metro areas and larger regional towns and cities, also be considered.
Limited Tenure We have asked that a feasibility study be conducted on the pros and cons of limited tenure. By making limited tenure mandatory will ensure perpetual income and land availability for the future and enable revitalisation of many cemeteries within the metropolitan area.
Vision Super Defined Superannuation Liability CCAV has again reminded the Minister of this massive drain to the Perpetual funds of many cemeteries, and with no solution currently possible, this will remain one of the largest financial risks for cemeteries as it is unable to be budgeted. CCAV has requested that it be resolved fairly and justly by those who have the capacity to do so.
Enterprise Bargaining Agreements EBA’s take an eternity to prepare and the process of passing through Treasury is extremely time consuming. Suggestions have been forwarded to the Minister in assisting Trusts in making this industry attractive to future staff, and assist with EBA negotiations with Unions.
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Common IT CCAV has suggested a common data base for all Victorian cemeteries be set up to ensure that all cemetery data is recorded and stored securely in a consistent format throughout the State and possibly available online through one website.
Abstract of Accounts The CCAV has requested that the “Abstract of accounts” be reviewed in relation to providing an additional level for medium to larger Class B Trusts.
Industry Risks The CCAV has reminded the Minister of the situation where services are either being taken out of the State, or out of specific catchment areas to private crematoria, resulting in the loss of revenue to local Trusts.
TRAINING
CCAV owned training is still being well received with the training contractor Holmesglen Tafe conducting a Funeral Safety training course in Bairnsdale with 15 participants, being 9 from Cemeteries and 5 Funeral Directors. Feedback has been very positive and Grave Safe Training in Bendigo on Thursday 14th and Friday 15th February 2013.
CCAV is currently discussing with the Gordon Tafe on running a Grief Training Session in the Metropolitan area. Members will be notified of this as soon as some dates can be tentatively booked in. We are still gaining expressions of interest from Members to run a Trench Shoring Course in Ballarat and Moe. This course provides participants with a ticket of competency in the installation of trench support based on the cemetery industry. Cemeteries may apply for a funding grant to attend some of our workshops through the Department.
CONFERENCE
The Country Conference in 2013 will be held on 26th and 27th April 2013 in Warrnambool. Business Sessions will include Justice Department’s Community Work Program, Interfaith Funerals, Designing Memorable Public Spaces, and hopefully Indigenous Burials. The Cemetery Tour will include a visit to the Warrnambool and Tower Hill Cemeteries, the New Hammond Fellowship Centre, Christ Church and the Tower Hill Wildlife Reserve. Warrnambool Cemetery Trust and Tower Hill Cemetery Trust are joint hosting of the 2013 Country Conference. We are expecting to see many Members at this conference as it is a great networking opportunity while learning about new services and being informed of current industry issues
FRANK DE GROOT CCAV President
state reports
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state reports
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CEMETEriES AND CrEMATOriA ASSOCiATiON OF SOUTH AUSTrALiANEW BURIAL AND CREMATION BILL
Work has continued on consulting with the South Australian Government in refining a new Burial and Cremation Bill which was tabled in the South Australian parliament in November 2012.
Pleasingly the opinions and input of the CCASA Executive Management Committee has been very keenly sort by the government as all parties work to ensure the best possible outcome for South Australians. The Executive has put considerable time into considering, analysing and recommending variations to the draft document and these recommendations have largely been listened to. Currently a summary of proposed changes to the Bill is before the Executive for further comment as refinement continues. It is at the stage where the individual clauses of the Bill will shortly be debated in Parliament and any amendments will be moved.
As a part of the whole process, CCASA spent considerable time drafting regulations to accompany the Bill and these were gratefully received by the Government. These regulations are very much the second stage in all of these changes but CCASA was pleased to be able to provide pro-active input at this early stage.
The CCASA Executive has also been in discussion with the Opposition on proposed changes and once again has been well listened to.
As the sole dedicated association representing cemeteries and crematoria in South Australia, CCASA’s considered responses have drawn upon the broad experience and expertise of its members. This whole process has most certainly enhanced CCASA’s position in key political circles as a credible, well informed and well organised industry authority.
INFORMATION DAY & AGM
With the new legislation discussed above on the horizon this year’s Information Day & AGM is going to be of critical importance. Members will learn how the legislation will impact on cemetery and crematoria managers and it will be an opportunity for questions to be answered.
The location for day is the beautiful and renowned Clare Valley which is less than two hours drive from Adelaide.
The full day’s program presents an interesting mix of topics, with particular focus on the new legislation but also on case studies of operational issues and challenges for cemetery managers – an area that members consistently tell us they value in the programme.
The program will also see the announcement of the Darren Leuders Customer Service Award winner for 2012 which is sponsored by Phoenix Foundry and ACCA.
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CEMETERY SAFETY EQUIPMENT ORDER FORM
GEELONG CEMETERIES TRUST A.B.N. 83 751 600 348 141 Ormond Road, East Geelong, Victoria, Australia 3219. Telephone: +61 (0) 3 5221 1077 Facsimile: +61 (0) 3 5221 7031 Email: [email protected] Web: www.gct.net.au
GRAVE COVER $1452
ORDER DETAILS
ORGANISATION: ______________________________________________ CONTACT NAME:_______________________________________________
BILLING ADDRESS:____________________________________________ DELIVERY ADDRESS:____________________________________________
_____________________________________________________________ _______________________________________________________________
PHONE:______________________________________________________ FAX:___________________________________________________________
EMAIL:_______________________________________________________ PURCHASE ORDER No:___________________________________________
ABN:_________________________________________________________ PAYMENT/ RECEIPT No:__________________________________________
PRODUCT PRODUCT DESCRIPTION
PRICE EX. GST
PRICE INC. GST
QTY SUB TOTAL
GST
ELEVATED SAFETY
FENCE
* DOES NOT INCLUDE LOWERING DEVICE.
$2,500
$2,750
$250
LOCKABLE GRAVE COVER
* DOES NOT INCLUDE PADLOCKS.
$1,320
$1,452
$132
AUSTRALIAN
CEMETERY (A.C.) SHORE SET
* DOES NOT INCLUDE TIMBERS.
$3,000
$3,300
$300
ROPE SAFETY NET
* DOES NOT INCLUDE LOWERING DEVICE.
$200
$220
$20
EXTENDABLE FRAME
* DOES NOT INCLUDE ROPE SAFETY NET.
$350
$385
$35
DELIVERY OR FREIGHT WILL BE AT AN ADDITIONAL COST THIS FORM WILL BECOME A TAX INVOICE ON PAYMENT
TOTAL
state reports
CEMETEriES AND CrEMATOriA ASSOCiATiON OF WESTErN AUSTrALiA
CCAWA FORGES RELATIONSHIP WITH THE WESTERN AUSTRALIA LOCAL GOVERNMENT ASSOCIATION.
The Cemeteries and Crematoria Association of Western Australia recently met with the West Australian Local Government Association (WALGA) to begin building a beneficial working relationship. A number of excellent outcomes resulted.
WALGA maintains a library of Model Local Laws, including a Cemeteries Local Law and they have indicated that they are getting ready to review that model and would like CCAWA to be involved in that process as well.
WALGA have offered to assist with gaining ministerial interest in a review of the Cemeteries Act 1986.
WALGA will be working collaboratively with CCAWA to build contacts with cemetery boards, shires and other local governments throughout the state.
WALGA invited CCAWA to consider presentations at local government zone meetings (17 Zones in WA) targeting elected members and executives.
WALGA will be promoting CCAWA and future Seminars – through bulletins, magazines and their official website.
All of these opportunities will assist in promoting the industry throughout the state of Western Australia. It is a big step that will contribute to the overall effectiveness of CCAWA and general Cemeteries management throughout the state.
CCAWA ANNUAL SEMINAR – ON TRACk TO BE THE BEST YET
Registrations are solid for the forthcoming annual state seminar titled “Helping Each Other To Help Our Families.” This annual event will be held on Friday, March 22, 2013.
The program of events for the day is both interesting and varied with presentations inclusive of Burials & Culture, the Top 10 Do’s & Don’ts for Getting it Right With Burials, On-Line Funeral Bookings, Finding Good Staff & keeping Them and Memory Boxes: A special gift option for bereaved parents.
The event will conclude with a tour to Fremantle Cemetery, established in 1899. Fremantle cemetery is a place of great historical significance where some of WA’s earliest gravestones are located. Attendees will have the opportunity to visit grave sites, both lawn and general, memorial garden sites for cremated remains, “Our Lady of the Angels Chapel”/mausoleum and the newly established natural burial area. Optional inclusions this year are tours of both karrakatta and Pinnaroo Cemeteries on Thursday afternoon preceding the seminar.
Attending the seminar provides excellent opportunities to increase knowledge not only within the industry, but also the opportunity to view many new and varied products available to assist all the families we look after during their time of need.
Regards,
DIANE HAMILTON CCAWA President
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We are increasingly becoming an international/global business community. Following is a snapshot of the industry conferences and seminars we have been informed of for 2013. Web links to the organisations are below, if you would like further contact details of any of the organisations listed, please contact the Secretariat Office.
2013
5 - 7 AprilFIAT-IFTA POST VIVA 2013 - 1st International Funeral & Cemetery Trade Fair Slovenia
10 - 13 AprilICCFA Annual Convention & Exposition Tampa Convention Center and the Marriott Waterside Hotel & Marina Tampa, Florida, USA
20 AprilFORUM - Funeral Expo Hamburg, Germany
25 - 28 AprilOGR - International Order of the Golden Rule - Annual Conference & Supplier Showcase
26 - 27 AprilCCAV Country ConferenceQuality Deep Suites Blue, Warrnambool, VIC
26 - 27 AprilQUO VADIS 2013 Austria
16 - 18 May Asia Funeral and Cemetery Expo & Conference (AFE) Hong Kong
22 - 24 MayFUNERMOSTRA 2013 Valencia, Spain
24 - 26 MayPIETA DRESDEN 2013
3 - 6 JuneFSAC - ASFC Convention & Expo Canada
7 - 9 JuneNFE 2013 Stoneleigh, United Kingdom
7 - 9 JuneNECROEXPO Kielce, Poland
13 - 14 JuneACCA Mid-Year Seminar Shoal Bay Resort & Spa, Port Stephens, NSW
14 - 16 JuneEXPO FUNERARE 2013 Bucarest, Romania
20 - 23 June2013 AIE ConferenceLegends Hotel, Surfers Paradise, QLD
1 - 3 JulyCremation & Burial Conference & Exhibition 2013Holiday Inn Stratford-upon-Avon, Bridgefoot, Stratford-upon-Avon, Warwickshire, CV37 6YR
2 AugustCCAV AGM Meeting Moonee Valley Racecourse Moonee Ponds, VIC
21 – 23 AugustQCCA AGM Meeting Gold Coast, QLD
12 - 15 SeptemberFIERA DI BRESCIA Italy
22 - 25 SeptemberACCA Annual ConferenceRydges Lakeside Hotel, Canberra
27 - 29 September DEVOTA 2013Austria
4 OctoberCCAV General MeetingJubilee Hall, Macedon VIC
20 - 13 OctoberNFDA International Convention & Expo Austin, Texas, USA
25 - 27 OctoberTANEXPO WORLD 2013 Sao Paulo, Brasil
21 - 23 NovemberSALON FUNERAIRE PARIS Le Bourget, France
6 DecemberCCAV General Meeting followed by Christmas Luncheon
ACCA
www.accaweb.com.au
AFE www.asiafuneralexpo.com
AiEwww.aieptyltd.org
AFDAwww.afda.org.au
CANAwww.cremationassociation.org
CASAwww.cemeteriessa.com.au
CCANSWwww.ccansw.org.au
CCAVwww.ccav.org.au
Cremation Society of Great Britainwww.cremation.org.uk
Devotawww.devota.at
FBCAwww.fbca.org.uk/news2.asp
FDANZwww.fdanz.org.nz
FiAT-iFTA www.thanos.org
Funerairewww.salon-funeraire.com
iCF www.int-crem-fed.org
iCCFAwww.icfa.org/educ2.html
iCCMwww.iccm-uk.com
NAFD (Uk)www.nafd.org.uk
NFDAwww.nfda.org
NFDA (Southern Africa)www.nfda.org.za
Shanghaiwww.chinafuneral.org
TanExpowww.tanexpo.com
INDUSTRY EVENTS 2013
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AUSTrALiAN FUNErAL DirECTOrS ASSOCiATiON (AFDA) rEPOrT
AFDA President, Bernardine Brierty
This is my final report as AFDA National President. The two year term has passed by incredibly quickly and during this time we have successfully completed a number of projects including the introduction of Continuing Professional Development, the AFDA Code of Professional Conduct and the launch of AFDA Future Gen.
It has been an extraordinary summer in Australia as extreme temperatures, floods and fires have been experienced in most states. Some communities in which AFDA Members work have been adversely affected and witnessing the camaraderie that is shared in times of need has been one of the highlights of my Presidency.
The strength of any association lies with its Members. It is important that we continue to work as a collective and remember that it is our unity that makes us resilient and our unity that gives us strength with the government and public.
In February I had the pleasure of representing the AFDA at the Funeral Directors Association of New Zealand (FDANZ) conference in Gisborne. Our relationship with our neighbours across the Tasman is an important one especially as our communities have expatriates from both countries. keeping the communication channels open will lead to better funeral experiences for all.
I also believe our relationships worldwide are improving with the recent attendance by members of FIAT-IFTA at the 2013 AFDA National Convention in Perth. This provided a great opportunity for our Members to network and mix with international delegates from many countries. When I commenced this journey of Presidency two years ago I suggested that there were some areas we could improve our standing in, including international relationships and I believe we are heading in the right direction in this area.
I would like to thank my National Executive team for their support, guidance and friendship over the last two years and National Council who are a wonderful group of funeral directors who represent the membership with passion and commitment. Thank you for the support you have shown me and the Association. I would also like to thank the team at National Office, especially CEO Deanne McLeod and the O’Dea family for their generosity in allowing me the time to pursue my aspirations. Finally, I wish our incoming President and Executives every success.
Regards,
Bernardine Brierty National President
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The Minister for Health the Hon. David Davis MLC, officially opened the Stage 2 Community Mausoleum at the Geelong Eastern Cemetery on Tuesday 26 February, 2013.
The mausoleum reflects the different religious beliefs and traditions within the Geelong community as it is important for families to know that their loved ones can be interred in the same manner as their forbears, in a manner that reflects the traditions of their families, their culture and their faith.
“Importantly, the Mausoleum is designed in such a way as to be both beautiful and practical”, Mr. Davis said.
The Mausoleum was blessed by the St. Mary of the Angels, Geelong Parish Priest, Father kevin Dillon, in front of a large assembly of people, including, Councillors, Trust Members, Community Advisory Committee Members, Industry Members, Geelong Cemeteries Trust Staff and Members of the Public.
The Eastern Cemetery is one of the largest cemeteries from Victoria’s colonial era still accepting interments. This plays an important role in linking the present day Geelong Community with the history of Geelong.
The first recorded burial in 1839 was that of Hugh Niven, a Scottish settler who established a sheep station in the area now known as Williamson’s Creek, and who represents much of the pioneer farming spirit.
During the gold rush era, the port of Geelong became a gateway to Victoria for migrants and prospectors eager to find their fortune, and to make a new life in a new country. Many of these early settlers are buried in this very cemetery.
The cemetery was originally administered by the main denominational churches. In 1877 the first Trust was formed to administer the cemetery. The Geelong Cemeteries Trust are successors to that first Trust.
The Geelong Community Mausoleum plays an important part in continuing the tradition of linking the past and the present and is the second of a three stage development for the Geelong Community.
The mausoleum provides spacing for 105 crypts, and like its sibling, the crypts are arranged in three blocks, to form a simple triangular internal space.
The concept for each of the mausoleums is to create a refuge in an often windy open cemetery landscape that overlooks Corio Bay. The interiors are conceived as a rich array of materials, colours and details to create a comforting and restful space.
The central feature of this space is a hanging ‘chandelier’ of three panels of coloured glass designed by Harmer Architecture in collaboration with glass artist Andrew Ferguson. Sunlight from the pyramidal skylight above filters through the chandelier and throws washes of coloured light over the walls and floor.
NEW GEELONG MAUSOLEUM OFFICIALLY OPENS AT EASTERN CEMETERY
Above: Geelong Mausoleum, Photograph by Sarah Anderson Photography
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Each of the three crypt walls are finished with Volga Blue, Verde Rey Imperial and Labrador Antique granite, to provide choice and individualise the space. Each crypt is fitted with a flower vase/vigil lamp designed by Harmer Architecture and the LED lamp within the unit is turned on after the person has been interred within the crypt.
The floor of the mausoleum is a combination of honed and polished bluestone with accents of polished Volga Blue granite in a triangular pattern to integrate with the space.
The ceiling is a combination of Blackbutt and Sydney Blue Gum, to give a striped effect. The Reuleaux triangle ottoman was designed by Harmer Architecture to allow visitors a place to sit and reflect upon those who are buried within the mausoleum.
The diamond shaped timber pedestal supporting the bronze sculpture is a timber cabinet that houses audio equipment. The diamond shaped bluestone top is designed to show the effect that two of the floor tiles have been pushed up, supporting the statue.
Philip Harmer said “It is not often that an architect gets to do a second version of a design that is already built. On the one hand, the Cemetery Trust saw no reason to change anything, on the other hand we as architects pushed for as many changes as possible.”
Apart from significant shifts in colours and finishes one major change to the stage 2 design is the more prominent peaked central roof and skylight making the beautiful copper roof shingles more visible and allowing the building to assert it’s prominence beside stage 1.
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A new $3.75 million operations complex was officially opened at South Australia’s largest cemetery in February. The complex was opened by the State’s Governor, His Excellency Rear Admiral Mr kevin Scarce, in a special ceremony at Centennial Park.
More than 150 representatives from the cemetery and wider funeral industry attended the event including a number of dignitaries from South Australia’s local councils.
The new complex, which has been built around the cemetery’s existing crematorium, consolidates four operational buildings into one. It houses all of Centennial Park’s operations teams including those in burial, crematorium, infrastructure and grounds maintenance.
The new operations complex is an impressive milestone in the history of Centennial Park. The development of a new facility holds significant benefits for the daily operations within the cemetery, as well as the wider South Australian community. It also provides a modern, safe and environmentally-friendly work area for Centennial Park’s operations staff.
The consolidation of operations into one new facility has freed up valuable land. As a result, more than 3,000 new burial spaces have been created within metropolitan Adelaide.
In addition to freeing up burial space, the new operations complex will use half of the existing operational buildings’ land mass and enhance its environmental performance through a range of processes and practices.
This will result in significant energy and cost savings. The new complex has a range of environmental features including a series of sloping roofs with moveable windows. This will provide additional natural lighting and help with ventilation and air flow, reducing the need for heating and cooling.
Rainwater and stormwater will be captured and stored in two large water tanks totalling over 400,000 litres. This water will be used to irrigate the memorial gardens, reducing Centennial Park’s dependence on mains water.
Centennial Park has also included provisions that will allow it to incorporate additional environmental features in the future. Centennial Park has an ongoing commitment to environmental sustainability. The new operations complex, and its range of sustainable features, will further enhance Centennial Park’s dedication to improve efficiency and reduce its impact on the environment.
CENTENNiAL PArk OPENING OF NEW OPERATIONS COMPLEX
1 Geoff Vogt and Robert Hardy2 Lynn James and Sheena Le Cornu3 kate Stanley and Amanda Mortimer4 Joseph Morelli, Lynne Jeffries and Peter Vine5 Doug Aylen, Janine Sandercock and Matthew
Pears (CEO City of Mitcham)
6 Michael Picton (Mayor of the City of Mitcham), Stephen Hains (Chair of the Board of Centennial Park), His Excellency the Governor Mr kevin Scarce, Lachlan Clyne (Mayor of the City of Unley) and Bryan Elliott (CEO of Centennial Park)
7 Darryl Thomas, Jeremy Browne, karen Hinrichsen, Jacqui Briggs-Weatherill and Linda Dewar
8 Mike Hudson, Rod Conlon, Tony Elliott and Cr Michael Saies
9 Lynne Jeffries, Mary Yiambouranis, Michael Picton (Mayor of the City of Mitcham) and Adele English
10 Bryan Elliott (CEO of Centennial Park), karen Hinrichsen and Darryl Thomas
11 Bruce Nankivell and karen Hinrichsen
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At the ACCA Conference in Adelaide last year, we at LITE guard donated a set of grave shoring to be raffled at the Gala Ball. The winners were J kirk & Sons from Maryborough, Qld, who will hopefully make good use of our product.
LITE guard Grave Shoring is manufactured by LITE Industries Pty Ltd, specialist aluminum fabricators of ground support and shielding systems. Other products in our range include trailers for plant machinery, ramps for trailers and trucks, speed humps, aluminum pallets and many one off specialised customer products.
LITE guard Grave Shoring products include grave shoring, box section shoring, end panels, safety lids, decking and handrails. We continually research and develop new products, a recent one being a Cemetery Trailer for transporting products around the cemetery or from one cemetery to another. All LITE guard products are aimed at being lightweight, easy to use, have a long life and assist in meeting OH&S obligations.
We have a close association with an independent Structural Engineer offering a complete design and manufacturing service to suit the customers’ requirements while ensuring that we comply with worldwide Industry safety standards.
LITE guard grave shoring products are now used in Australia, New Zealand, Uk & Canada, with enquiries now being received from the USA.
Phone: +613 8768 8670Fax: +613 8768 8671 Email: [email protected]: www.liteguard.com
LiTE GUArD GrAVE SHOriNGACCA CONFERENCE RAFFLE WINNERS
Above: Josh Sauer (Cemeteries Team Leader - Fraser Coast Regional Council) and Jim kirk (Manager - Maryborough Crematorium) winner of the Lite Guard Grave Shoring
at the ACCA Conference in Adelaide October 2012
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GRAVE SHORING SYSTEMSLITEguard
Panels are very light, approximately 30kgs each. The standard panels are 2400mm long x 600mm high x 40mm thick of structural grade aluminium, painted green or any colour on request. Other sizes are available.
Panels can be handled manually or by small machinery often used within cemeteries.
Base panels come with 600mm high legs in the corners to save damaging the coffins onremoval of the shoring system. For use in sandy soil, panels can have built in or clip on edges.
Lifting lugs on all panels. Panels can be stacked 4 high to a depth of 3000mm.
An alternative to the standard panels, particularly in sandy soils is the Box Section Shoring, which has four sides, therefore is for fixed size graves.
Spreader bars, either screw jack adjustable or fixed length.
Lite Guard are specialist aluminium fabricators of ground support and shielding systems.
Lite Guard can manufacture to your individual designs or requirements. We can fabricate whatever you require.
Other products are: q Cemetery Trailer to transport shoring, safety lids, decking and tools around the cemetery or from one cemetery to another q Safety lids for open graves, mesh or solid aluminium. Can be lockable and attach to the decking and shoring
q Hand rails to meet the falling from heights regulations (if grave is more than 2000mm deep).
Customised solutions for your industry
q Checker plate flooring systems for around grave sites
q End closure panels
q Monument stabiliser
Phone: +613 8768 8670 Fax: +613 8768 8671P.O. Box 428 Hampton Park, VICTORIA 3976Web: www.liteguard.com Email: [email protected]
LITEguard
All our products meet the Australian, USA, British and European standards
Enabling are excited to announce that eccms has evolved a new product suite catering for
Cemeteries, Funeral Directors and Crematoria – ReGenOne.
We will be launching more information in the next edition, it’s the same eccms product you know and trust but expanded to include additional functionality for your industry.
We’ve been reborn.
The ReGenOne cemetery and funeral director management system has been designed utilising leading financial system (ERP) and Customer Relationship Management (CRM) application technology.
ReGenOne is capable of managing all activities associated with funerals, cemetery and crematorium business operations. Its modular construction enables you to utilise those aspects of the software that suit your particular business needs.
Core components of the ReGenOne system incorporate:
Finance(ERP)
Cemetery Management
Funeral Director Management
Crematoria Management
Integrated Management Solution
1800 362 254 (Australia) or +61 3 9501 0100 [email protected] us on
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The premier engineering providers to the industry
eco-aware
Providing engineering solutions to the cemetery and crematoria industry
Austeng
qualityAustralian Engineering Solutions Pty Ltd t.as Austeng
78-80 Douro Street, North Geelong, Vic, Australia 3215 Phone: 03 5278 2044 Fax: 03 5278 5176 Email: [email protected] www.austeng.net.au
Austeng’s skills in design and management of crematoria projects in partnership with our clients have earned us a reputation for excellence. The latest “Joule” cremator is fully computerised and packed with many unique and innovative features that sets the standard for cremators world wide.
Photos courtesy of Rookwood General Crematorium, owned & operated by InvoCare Australia Pty Ltd
We also supply engineering solutions to the cemetery industry.Our current range of equipment includes:> Grave Shoring > Grave Covers > Grave side safety Fence > Transfer Trolleys > Mausoleum Shutter Handling and Transfer Van Modules
If you have an engineering problem, we are the answer
Our extensive involvement in the cemetery and crematoria industry mean that we understand the challenges.
Setting the standardin crematoria design and systems
Licensee for Furnace Construction
FURNACE CONSTRUCTIONCO.LTD.
innovation
Computer ScreensTrolley
Cremovac Set Up
In co-operation with Eickhof Columbaria
Sustainable Green PowerEco Whisper Wind Turbine
Custom Built & Pre-assembled Columbaria
In co-operation with RESA
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The premier engineering providers to the industry
eco-aware
Providing engineering solutions to the cemetery and crematoria industry
Austeng
qualityAustralian Engineering Solutions Pty Ltd t.as Austeng
78-80 Douro Street, North Geelong, Vic, Australia 3215 Phone: 03 5278 2044 Fax: 03 5278 5176 Email: [email protected] www.austeng.net.au
Austeng’s skills in design and management of crematoria projects in partnership with our clients have earned us a reputation for excellence. The latest “Joule” cremator is fully computerised and packed with many unique and innovative features that sets the standard for cremators world wide.
Photos courtesy of Rookwood General Crematorium, owned & operated by InvoCare Australia Pty Ltd
We also supply engineering solutions to the cemetery industry.Our current range of equipment includes:> Grave Shoring > Grave Covers > Grave side safety Fence > Transfer Trolleys > Mausoleum Shutter Handling and Transfer Van Modules
If you have an engineering problem, we are the answer
Our extensive involvement in the cemetery and crematoria industry mean that we understand the challenges.
Setting the standardin crematoria design and systems
Licensee for Furnace Construction
FURNACE CONSTRUCTIONCO.LTD.
innovation
Computer ScreensTrolley
Cremovac Set Up
In co-operation with Eickhof Columbaria
Sustainable Green PowerEco Whisper Wind Turbine
Custom Built & Pre-assembled Columbaria
In co-operation with RESA
in 2013 Phoenix Foundry celebrates our 30th anniversary as a supplier of Cast Bronze plaques to the memorial industry. We find it fitting to look back at where we came from and how predominantly two people, Henry raymond & Charlie rudd, have helped set Phoenix Foundry up for a successful future.
Phoenix was established in Uralla in 1983 by a group of local business people from the New England region of NSW. The local funeral director in town recognised the need for another bronze plaque supplier after having issues with the only supplier available at that stage. An unoccupied old jobbing foundry in Uralla which originally opened in 1872 was the obvious choice of premises.
Henry and Charlie became the driving force behind the new foundry and after approx 6 months research and development they were ready start manufacturing. Phoenix’s first order came from Armidale Council, located 25 km’s from Uralla, for a commemorative plaque for the Armidale Sheep Selling Facility (actual plaque pictured). This original plaque is now proudly on display in Phoenix’s board room after it was returned by Armidale Council and replaced with a new plaque at Phoenix’s request.
In 1988 Phoenix had outgrown the original premises and we relocated to our current location in Duke Street. Henry & Charlie became very active in acquiring new customers domestically and sales representatives were employed in Melbourne and Brisbane (we now have 3 sales representatives based in Sydney, Melbourne and Toronto (Canada)). This helped Phoenix grow substantially with new business from every State and Territory in Australia.
In 2001 Phoenix decided to go International. We entered the Uk market, making plaques from the foundry in Uralla and exporting them to the Uk via Air Courier. This venture proved successful but due to the high cremation rate and low use of bronze plaques for burial further expansion into other countries was required.
In 2006 the North American market (predominately Canada) was entered and we quickly established ourselves as a preferred supplier to many cemeteries, mainly due to our superior service and “fast delivery times” of 4 weeks compared to 8-12 by local suppliers.
In 2008 with export sales increasing Phoenix was quickly outgrowing the Duke St premises so an expansion of the current site occurred. This expansion has successfully helped to set Phoenix up for a large increase in order volumes which is anticipated within the next 10 years both domestically and internationally.
In 2011 Phoenix’s International growth and success was recognised by one of our major competitors. A large American firm approached Phoenix looking for a takeover but Phoenix’s shareholders unanimously voted against this. “It isn’t about the money, it is about keeping the foundry and the jobs in Uralla and Australia” was the consensus from all shareholders.
In 2008 Henry Raymond retired from Phoenix Foundry after passing on his knowledge and skills. Henry remained on the board of Phoenix after his retirement until his he stepped down in January this year. Charlie continued to work at Phoenix until officially retiring in December 2012. He also remained on the board until stepping down in January 2013. Although both now formally retired Henry & Charlie are still familiar faces and I am sure will not be kept away.
Henry Raymond & Charlie Rudd (the original “Bronzed Aussies”)
On behalf of Henry, Charlie and all staff at Phoenix Foundry I would like to thank you for your support, both as customers and friends and we look forward to another 30 years of successful business that will help Phoenix fly the Aussie flag both Domestically and Internationally.
PHOENix FOUNDryTHE “BRONZED AUSSIES”
1: Original location of Phoenix Foundry in East St, Uralla. 2,3,4: Images of 1st pour and plaque from East St, Uralla. 5: Part of the Duke St premises after the 2008 Expansion.
6,7: Henry Raymond & Charlie Rudd (the original “Bronzed Aussies”)
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COUNCiL BANS TEDDy BEArSBEHIND THE STORY BY GLEN MINAkER
It was a fine October morning. Through my hotel window I was comforted by the melodic bellowing of the multi toned ringing of brass bells of the clock and church towers of Adelaide, blissful! ... Until my phone beeped indicating a new e-mail.
“Hi Glen, sorry to bother you” came the message from my cemetery office. “We thought you might be interested to see the front page of Sundays N.T. News”.
I nearly fell through the “blissful” window as I scanned the headlines!
It all started the last week, where I was presenting a council paper on changes to our current Flower and Ornament Policy at Thorak Regional Cemetery. While in the audience was our usual council newspaper reporter looking for a story.
It seems I threw the bait and she caught it. Hook, line and sinker.
My immediate thoughts were, why now? Why does the story come out while I am away from the office, at the 25th Annual ACCA Conference in Adelaide?
I imagined the calls that the Mayor would be getting, the calls the CEO would have to field, and my poor staff out at the cemetery. Why now?, while I am away and not at the office to manage the outcome of this sensational headline!
Oh well, not much I can do from here unless I get a call that asks me to respond. Glancing at my phone every half hour during and in between great sessions and topical speakers, nothing. The day grows old, again nothing, no e-mails no calls. It’s now near the end of the work day in Darwin and still nothing. Finally, I can’t stand it; I have to know how the community is reacting, so I call the CEO.... nothing! Not one call to the CEO, nor the Mayor or the front receptionist. I call my staff at the cemetery... nothing. Well one call, but it was more of an inquiry, not a complaint. Did anyone drop by? Nope, it’s been quiet!
The hourly ring of those church bells and clock towers are starting to sound blissful once again. But, if this was a larger city, where the coverage was greater, which is what I am accustomed to, and then I am sure I would have about it.
At the end of the day, the article was well written, in our favour despite the provoking headline.
Oh don’t get me wrong, there was nasty feedback for sure. Starting Monday morning the letters and texts to the editor were of an angry nature...how mean we were, shame on you, or how thoughtless to remove Teddy Bears off a poor child’s grave, “ since when did a flying teddy bear hurt anyone”, referring to our old “remove before a cyclone policy”.
However not one person or cemetery family brought their issues related to this article to us. In fact the result of the article has been positive. Over the next few weeks staff noticed more visitors than usual. The result of these visitations has been obvious. Less litter, less glass, less potted plants and less non-conforming items. Mind you, several strategies were followed that I believe led to the success of the Flower and Ornament Policy changes; if its possible, keep up and be consistent with your weekly removals and store the more expensive items for families to pick-up; reach out to the local ethnic communities. Invite them to the cemetery to talk about the policy. With respect to their customs, explain and show them on site, why we are asking for their compliance. This action was worthy of everyone’s time. The one thing we do not do, is remove precious articles, including teddy bears from a child’s grave.
It was another fine Tuesday Adelaide morning, when I got a call from the Darwin ABC Radio Station, wanting to chat with me live, regarding changes to our Flower and Ornament Policy... Finally, the call I was waiting for.
Submitted by Glen Minaker, Manager Thorak Regional Manager, Litchfield council, NT.
COUNCIL BANS TEDDY BEARS
Next Story
Article rank 15 Oct 2012 NT News By NICOLE MILLS
TEDDY bears will be restricted from graves in a bid to clean up an NT cemetery.
Page 1 of 2NT News SmartEdition - NT News - 15 Oct 2012 - COUNCIL BANS TEDDY BEARS
26/02/2013http://ntnews.newspaperdirect.com/epaper/showarticle.aspx?article=76479c13-f796-4...
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P R E - C A S T B U R I A L S Y S T E M S
CONCRETE LINED GRAVES (BURIAL VAULTS)4 different designs
one piece, two piece, internal lids, recessed lids.All designed to support monumental masonry
OPEL (ONE PIECE EARTH LINER) - OPEN AT THE BASEEarth contact interment without shoring. (Muslim tradition)
A safe workplace for staff and bereaved. No additional capital costs
Reclaim unusable land.
MAUSOLEUM MODULESSingle casket. Dual Casket. True Companion. Couch.All with vents and drains cast in during manufacture.
Staff do not need to enter mausoleum space at any time.Installed in your cemetery in days - not months.
NORWALK CONCRETE INDUSTRIES PTY LTD P R E - C A S T B U R I A L S Y S T E M S
47 Highlands Road, Seymour, Victoria, 3660 - PO Box 595, Seymour, Victoria, 3661 T: 03 5799 0650 F: 03 5799 0651 M: 0418 549 572 E: [email protected]
www.norwalk.com.au
P R E - C A S T B U R I A L S Y S T E M S
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The new year has meant new developments for Allambe Memorial Park on the Gold Coast, Brisbane’s Albany Creek Memorial Park and Mt Thompson Memorial Gardens.
Though Mt Thompson Memorial Gardens celebrated its 75th anniversary in 2010 and the other two Parks have served Queensland families for many decades, it doesn’t mean they’re resting on their laurels – quite the opposite in fact.
Allambe Memorial Park has prepared itself for future growth with the establishment of a new elevated burial section, the Garden of Memories, within its extensive grounds. The name was chosen for the new development in order to honour the park’s heritage. When originally founded in 1967, grazier Arthur Earle named it the Allambe Garden of Memories; Allambe is an Aboriginal word for peaceful place or resting place.
Allambe Memorial Park hasn’t forgotten its commitment to families who have already chosen the Park for a loved one’s memorial. Staff there are in the process of upgrading many of the Park’s existing facilities. Four of the six original brick wall niches have been upgraded and replaced with polished granite, and further improvements are scheduled for 2013.
At Albany Creek Memorial Park in the Brisbane suburb of Bridgeman Downs, the construction of the Garden of Trinity Catholic Cemetery was recently completed.
“This new Catholic area has been architecturally designed in the shape of the Scutum Fidei, the Shield of the Trinity, and features the traditional Stations of the Cross nestled amongst beautifully landscaped gardens,” said Harriet Benson, Family Service Manager, Albany Creek Memorial Park.
Albany Creek Memorial Park was also awarded “most innovative development” in the 2012 InvoCare Park and Garden awards for its new Bingara Creek area which acknowledges the area’s indigenous heritage.
Holland Park’s Mt Thompson Memorial Gardens has focused its innovative spirit on a new memorial option for scattering, and is also in the process of building a new Asian memorial section, Ling San Yuan, which literally means ‘spiritual mountain garden’.
In response to numerous requests from the community, Mt Thompson Memorial Gardens has also set aside an area within its grounds specifically for the scattering of ashes. If desired, a plaque with a loved one’s name can also be affixed to the natural ironbark pillars in the new area.
A TrADiTiON OF iNNOVATiONALLAMBE MEMORIAL PARk, ALBANY CREEk MEMORIAL PARk & MT THOMPSON MEMORIAL GARDENS
Left: Mt Thompson New Scatter Pillars. Above: Gaylene Adam and Garden of Memories.
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“Often families are hesitant to scatter a loved one’s ashes. This may be due to the possibility that a public park or bushland - however special to their loved one during their lifetime - could be redeveloped in the future.”
“This contemporary new area within Mt Thompson Memorial Gardens gives people the opportunity to scatter ashes while also creating a permanent physical memorial that friends and family can visit,” said Melissa Reid, Family Service Manager, Mt Thompson Memorial Gardens.
Ling San Yuan, the new Asian memorial section which is currently under construction at Mt Thompson Memorial Gardens, is being created in response to demand from a number of cultural groups within the greater Brisbane region and will be the only memorial area in Brisbane specifically designed to be in keeping with Asian customs and traditions.
“The consultation process included working with colleagues from the Lung Po Shan Chinese Memorial Gardens, Ga Fuk Log Yuen Chinese Christian Memorial Gardens and Po Fook Shan Asian Memorial Gardens in Sydney who gave us the benefit of their vast experience to ensure we created a high quality and culturally appropriate memorial site,” said Jacqui Matthews, Operations Manager, Mt Thompson Memorial Gardens.
“We’re very proud of the new developments at each of our memorial parks and gardens,” said Andrew Dreghorn, InvoCare’s QLD General Manager, Cemeteries & Crematoria.
“Continuing to evolve and finding new ways to meet the needs of the families we serve is an important part of our commitment to the communities in which we operate.”
A TrADiTiON OF iNNOVATiON CONTINUED
Ling San Yuan, the new Asian memorial section, Mt Thompson Memorial
27
After attending the ACCA Mid year Seminar in Port Stephens, the Bunbury Cemetery Board continued to review its OH&S policies and strategies. The Board was running two four wheel motorbikes in the gardens as general workhorses. The seminar including the “networking,” encouraged a serious risk assessment on the bikes, with the end result being the decision to replace the bikes with kawasaki Mules fitted with roll bars and seat belts. The staff has accepted the change very well and the Board can feel more at ease with the added safety of the mules.
10/06/2012 – This date will remain very much in the memory of many people in the south west of WA. A severe storm front struck with winds of 137 kilometres per hour recorded. The winds produced the “freight train roar” as they approached and within half an hour created widespread damage and havoc. The Bunbury Crematorium was in the path of one of these destructive gusts. Over 200 trees were damaged or blown over causing damage to the chapel, fences, the gathering rotunda and garden arbours. It took a week to clear the roads so that funeral processions could reach the front of the Chapel. Repairs took 2½ months due to demand on building and fencing contractors. Tree surgeons are still clearing up the trees in the south west and on the cemetery grounds, tree clean up will continue for several months to come.
BUNBUry CEMETEryREVIEWS ITS OH&S POLICIES AND STRATEGIES
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The 26th Annual ACCA Conference is to be held at the Rydges Lakeside Hotel Canberra, 22nd – 25th September 2013.
The conference will be attended by Cemetery and Crematoria industry professionals from Australia, New Zealand, China, Mongolia, Malaysia, Japan, USA, Canada and Europe. We are expecting over 200 delegates.
This year there are three conference themes. Monday’s theme is Governance and Work Health & Safety which will reflect on the changing nature of work in modern times for this industry in terms of legislation, penalties, obligations, licensing and training. The program will also look at ways to create a culture that values health, safety and wellbeing as fundamental components of the work environment, supported by safe systems of work, appropriate governance, training, management structures and operational strategies.
Our Environment: Emissions, Perpetual Maintenance and Tenure is the main focus on Tuesday morning. The complexity of our environment makes its study similarly complex and the Tuesday program looks at the different processes available to our industry that protects our environment. In the afternoon, delegates will have the opportunity to visit Cemeteries in Canberra.
On Wednesday, the theme will be Marketing and Client Servicing and it will look at the importance of client service. Good work alone isn’t enough to keep a client – plenty of times there is great marketing that is being produced, but the client/agency relationship is not renewed or continued. Having a strong relationship with the client will help good work be more appreciated, bad work be more easily forgiven, and ensure the client renews & continues to give you their business.
In addition to the program, there will be a trade exhibition which allows delegates to network with large companies and hopefully result in valuable business relationships being made.
Further details will be available from June on www.accaweb.com.au
26
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AN
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NB
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ACCA'S 26TH ANNUAL CONFErENCE, CANBErrA 22-25 SEPTEMBER 2013
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ACCA iN THE MEDiA APPEARANCES BY ACCA REPRESENTITIVES IN THE MEDIA
Vice President of the Australasian Cemeteries and Crematoria Association (ACCA) Bryan Elliott, commented in ‘Sydney's cemeteries are set to run out of space in just over 20 years’ article released by the ABC radio.
This article addressed the issue that authorities are hinting at the possibility of reusing old graves. Some states place time limits on grave leases, so other bodies can then be interred in the same spot. The New South Wales Government is hinting at doing the same, but it is controversial and goes against Jewish custom.
To read more on this article please visit
http://www.abc.net.au/news/2012-12-21/full-cemeteries-couldsee-nsw-re-use-graves/4439522
ACCA President Armen Mikaelian comments in the asia times article title ‘Cemeteries in Sydney Facing Grave Shortage’. The article discusses the Governments proposed plan to reuse graves unpopular but city may run out of plots by 2035.
http://www.straitstimes.com/the-big-story/asia-report/australia/story/cemeteries-sydney-facing-grave-shortage-20130102
Armen Mikaelian, the President of the Australasian Cemeteries and Crematoria Association (ACCA) voiced his opinion in an article published in the Sydney Morning Herald titled ‘Reforms to Address Grave Capacity Problem with a Plan for Plots to be Reused After 50 Years,’ which discussed reusing graves after 50 years to create much-needed space in NSW's overcrowded cemeteries under the biggest overhaul of the cemetery and funeral industry in 100 years.
To read more on this article please visit
http://www.smh.com.au/nsw/reforms-to-address-gravecapacity- problem-with-a-plan-for-plots-to-be-reused-after-50- years-20121220-2bpgm.html#ixzz2NTdWVniE
President of the Australasian Cemeteries and Crematoria Association (ACCA) Armen Mikaelian, has provided comment in an article published in The Sydney Morning Herald titled ‘Cemeteries Plan Brings Out Spectre of Pollution’. This article responds to the concerns of residents that stated suburbs on the city's fringe will become the "dumping ground for the corpses of Sydney" as burial space fuels a spike in new cemeteries.
To read more on this article please visit
http://www.smh.com.au/nsw/cemeteries-plan-brings-outspectre-of-pollution-20130316-2g7fs.html
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On the afternoon of Monday 4th May 1903, a traditional black hearse drew up outside a shop in the busy trading centre of Hindley Street in Adelaide. A small band of turbaned Sikhs carried a decorated coffin containing a highly scented body and carefully placed the coffin into the hearse. Two mourners then proceeded slowly in front of the horse-drawn hearse until coming to a halt outside a new public building within the grounds of West Terrace Cemetery. This building was the newly completed crematorium and the deceased was to be the first person to be cremated in a crematorium in Australia. With this first cremation, Australian customs for the disposal of their dead was changed forever.
While this event may sound simple it was the end result of years of campaigning and attempts by politicians to legalise cremation in Australia during a time when Australia was a collection of states and territories with no federal government. Indeed, even today the laws and regulations that govern cremation in Australia consist of separate legislation in each state and territory.
There are recorded cremations in Australia of open air funeral pyres being conducted in the late 1800s. The first documented cremation was of Chinese leper Foo Choo in 1890 in the grounds of Point Nepean quarantine station. As can be seen from the slide it was achieved through the use of a great deal of timber and generated a great deal of smoke and pollution. Interestingly the cremation movement was based on the proposal that disease and plagues would be eliminated utilising cremation rather than earth burial. (Slide 1)
The first documented cremation of a European in Australia was Mrs Elizabeth Inger Henniker at Sandringham Beach, Victoria in March 1895. (Slide 2)
The advent of crematoria, which will be detailed shortly, did not stop the use of funeral pyres. The following slide shows a funeral pyre in Western Australia dated sometime in the 1930s. (Slide 3)
One of the biggest challenges in Australia to the use of open funeral pyres, even a hundred years ago, is the threat of the fire getting out-of-hand and causing a bushfire. The more sensible approach would be to have a proper enclosed cremator that would help prevent the possibility of a bushfire.
There were many attempts by individuals and cremation societies to promote the establishment of appropriate legislation before South Australia finally did so with the creation of a Cremation Act in 1891. It became law that cremation, in South Australia, could only be performed in a registered crematorium. This was the start of cremation legislation in Australia.
Victorian legislation was finally passed in 1903, 12 years after the South Australian legislation and coincidentally the same year as the crematorium at West Terrace opened. Tasmania followed in 1905, Queensland in 1913, New South Wales in 1923 and finally Western Australia in 1929. It took a total of 38 years for cremation legislation to be in place in all states and territories within Australia.
It should be noted that the Northern Territory - the area without a date on the map - was administered by South Australia at the turn of the last century. (Slide 4)
First documented cremation in Australia (Slide 1) First documented cremation of a European in Australia (1895) (Slide 2)
Open air cremation was still happening in the 1930s in Western Australia (Slide 3)Darryl Thomas, Director, ACCA
COUNTry rEPOrT - AUSTrALiABY DARRYL THOMAS, CEO, GEELONG CEMETERIES TRUST
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The first public crematorium was opened at West Terrace in 1903. The design, as shown by these plans, had a church-like appearance and was based on the early development of crematoria in England with the central spire disguising the cremator chimney. (Slide 5)
From all reports, the woodfired cremator belched out a profuse amount of smoke that gave the appearance to passersby that the building was on fire. The efficiency of the cremator was also called into question with the cremation taking anything up to a day to complete. (Slide 6)
That first cremation was reported in the local newspapers including the image of the remains of the deceased photographed in the cremation chamber the next day. This is something that would not happen today.
While South Australia may have been the first state to pass legislation regarding cremation and then the first state to have a crematorium, it certainly did not lead the way with the volume of services conducted. Indeed, in the first 24 years of operation the crematorium performed a total of 278 cremations. This actually represents an average of 12 a year or one a month. It is no wonder that the crematorium fell into disrepair as there was insufficient income to provide funds for repairs or upgrades.
In Victoria, after their legislation was passed in 1903, a temporary cremator at the Springvale Necropolis was constructed where the ground was excavated and a structure of bricks and metal was built. This was quite a primitive structure that again does not appear to be that efficient and certainly belched out a great deal of smoke due to the use of six tons of kerosene soaked firewood.
An improved structure was created over time and served Springvale until the late 1920s. There is no doubt that these primative structures both at West Terrace in Adelaide and at Springvale in Victoria did not promote the cause of cremation all that well. It is reported that in the first 25 years of operation Springvale performed less than 200 cremations in total. (Slide 7)
It is important to note that crematoria, for some considerable time into the future, were developed with a committal chapel as part of the building. The aesthetics of the building has played a large part in promoting cremation within Australia, particularly in the early years. The appeal of the structures added to the appeal of the process.
Although New South Wales did not pass legislation until 1923, plans were very quickly developed for a modern facility to be built. The image you see now shows a Mediterranean influence with the chimney stacks still disguised as part of the building. The crematorium was completed and opened in July 1926 and heralded a new era of crematorium construction in Australia. This crematorium was developed and operated by a private organisation. (Slide 8)
Not long after the Rookwood crematorium was opened in Sydney, Victoria got its first purpose-built crematorium and chapel facility in the metropolitan area of Melbourne at Fawkner Cemetery. Again this was a crematorium and chapel facility in one.
Both of these facilities preceded the great depression of 1929-1933, which represented a time where money was very tight and public works were curtailed. But this did not stop the development of ideas for new crematoria as a number of new facilities were built in the 1930s.
Western Australia 1929
Queensland 1913
Tasmania 1905
Victoria 1903
New South Wales 1923
South Australia
1891
(Slide 4)
The cremator at West Terrace (circa 1919) (Slide 6)
Plans for the first crematorium at West Terrace in Adelaide - built in 1903 (Slide 5)
The cremator at Springvale Necropolis Victoria (1920s) (Slide 7)
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New South Wales saw a number of crematoria opened in the 1930’s including:
• Woronora Crematorium in 1934.• Northern Suburbs Crematorium in 1935 - This is a privately
operated crematorium with memorial gardens surrounding the chapel and is now operated by the Invocare Group, as is the Rookwood General Crematorium.
• Beresfield Crematorium, Newcastle was opened in 1936 another privately operatedcrematorium. (Slide 9)
• Eastern Suburbs Crematorium at Botany was opened in 1938. This resulted in a steady increase in the number of cremations performed in the state of New South Wales and the commencement of general acceptance of cremation as an alternative to burial in that state.
The rest of the states of Australia also followed the trend of building crematoria:
• Queensland got its first when Brisbane crematorium was opened in 1934.
• Tasmania followed suit in Hobart when its first crematorium was opened in 1936. (Slide 10)
• The primitive cremation facility at Springvale in Victoria was finally replaced in 1937 making it the second crematorium in Victoria. (Slide 11)
• Western Australia got its first crematorium in the same year when the crematorium at karrakatta was opened.
• Launceston on the northern side of Tasmania opened Carr Villa Crematorium in 1939 with the impressive structure you see on this slide. The Carr Villa building still stands today. (Slide 12a, 12b)
Design - Rookwood Crematorium, Sydney NSW - 1924 (Slide 8)
Hobart Crematorium - 1936 (Slide 10)
Carr Villa Crematorium, Launceston 1939 (Slide 12a)
Beresfield Crematorium, Newcastle NSW 1936 (Slide 9)
Springvale Crematorium, Melbourne Vic, 1937 (Slide 11)
Carr Villa Crematorium, Launceston 1939 (Slide 12b)
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The development of crematoria slowed with the advent of the Second World War. By that time it could be said that a strong cremation infrastructure had been established as all states had at least one purpose built modern crematorium.
South Australia finally got a new crematorium when Centennial Park opened its crematorium in 1955. The first crematorium in South Australia was eventually demolished in 1960 leaving Centennial Park to service the requirements of Adelaide until Enfield crematorium was built in 1966. (Slide 13)
There was a post-war boom in the 1950s and ’60s where there was a steady increase in the level of cremation in most states of Australia. South Australia was finally seeing the number of cremations increase. The records at Centennial Park indicated that in 1967 there were 2,091 cremations performed in the year; this still only represented 23% of the number of deaths in the state.
There was a technological improvement process that also occurred during this time. The early cremators were cumbersome and heavily industrial. These units were extremely inefficient and required high chimneys to provide the necessary natural draught. (Slide 14)
It is a well documented fact that during this time there was steady pressure on the industry to become more environmentally efficient. The advent of more restrictive emission control legislation and burgeoning environmental consciousness continued to bring improvements to the point where smoke and smell were all but eliminated, as long as the cremators were properly operated. Many of the crematoria in Australia have been upgraded over time. The facilities today house current generation cremators that are efficient computer-controlled equipment with a standard of maintenance that the members of the Australasian Cemeteries and Crematoria.
Association (ACCA) are committed to ensuring. Recent tests carried out on cremators around the country indicate that the emissions are well under the Environmental Protection Agency’s limits. The results have been compared to the ECN agreements in Paris on acceptable limits for atmospheric emissions of crematoria in Europe (dated May 2006) and compare very positively with the limits identified for emissions post filtration.
Centennial Park Crematorium - circa 1963 (Slide 13)
karrakatta chapel interior - today (Slide 15)
An older style cremator still in use - based on an old fashioned boiler (Slide 14)
Fremantle facility - today (Slide 16)
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A recent visit by the Environmental Protection Agency in South Australia identified that the industry is low on their radar and, while European standards are acknowledged, the population spread in Australia compared to Europe meant that the impact on population was less significant for Australia.
Centennial Park does have a separate chapel facility incorporating three chapels of various sizes that is still considered to be one of the facilities to see in Australia. This facility is somewhat unique in Australia as most facilities do still incorporate the crematorium as part of the chapel facility.
There has been an increase in the number of crematoria operated by funeral directors in Australia in recent times. These facilities have proliferated in the states where private operations can take place including New South Wales, Queensland, Tasmania and South Australia.
Springvale (Victoria) facility - today (Slide 17)
Macquarie Park Crematorium - today (Slide 19)
(Slide 21)
Catholic Cemeteries Rookwood Sydney facility - today (Slide 18)
(Slide 20)
(Slide 22)
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Here are some images of crematorium equipment in Australia and some of the facilities that house them:
• karrakatta in Western Australia - chapel interior. (Slide 15)
• Fremantle also in Western Australia. (Slide 16)• Springvale in Melbourne Victoria. (Slide 17)• The Catholic Cemeteries Board of New South Wales
have recently built the first Catholic operated crematorium in Australia. This image is of the external facade of the chapel and crematorium facility. (Slide 18)
• Macquarie Park in Sydney was opened in the last decade. (Slide 19)
As I tell you a little about ACCA slides of some of our members’ cremation memorials will scroll through to give you an idea of the direction that memorials have taken in Australia. (Slides 20-24)
ACCA is recognised as the peak industry body for cemeteries and crematoria in Australasia and our members account for over 90% of all services performed in Australia. Our information would indicate that cremation levels in major metropolitan areas exceed 70% of all services.
ACCA has members from every state and territory of Australia and also New Zealand as well as many international members from around Asia. We do promote best practice in burial customs as well as cremation and memorialisation of cremated remains.
We welcome the opportunity to exchange ideas, information and expertise with our peers from around the world. We hold an annual conference each year to learn and share information and also have a great time.
(Slide 23) (Slide 24)
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The Board of ACCA would like to officially thank Frank kos and Memoriam Glass for
their support of the 25th Annual Conference in Adelaide. Memoriam Glass provided the
beautifully crafted glass platters which were presented to each of the speakers
at the Conference.
MID YEAR SEMINARSHOAL BAY RESORT PORT STEPHENS, NSW
13th - 14th JUNE 2013
DOMINIQUEMECOY
FRANKDEGROOT
JACQUIBRIGGS-WEATHERILL
Dominique’s career spans elite sport, science, food industry, zoos and now cemeteries – she enjoys diversity in work. With over 17 years working for both Federal and State Governments, her particular area of expertise is achieving commercial outcomes within a Government framework – which may make her either a specialist or a glutton for punishment. In addition to this she
focuses on developing partnerships and translating strategic vision into operational reality. Having enjoyed various marketing, strategic policy and directorial roles at organisations such the Australian Institute of Sport, the National Science and Technology Centre and Perth Zoo, Dominique has relished discovering the uniqueness of the cemetery industry. Dominique is
a Fellow of Leadership WA, an Australian Institute of Company Directors graduate and is currently studying her Masters of Public Administration. In her spare time, Dominique is a qualified and practising Civil Marriage Celebrant. She is half English, half French and was born in Tasmania and she has no hang-ups about that. Really.
Frank de Groot has been employed by Geelong Cemeteries Trust since 1989 and currently holds the position of Deputy Chief Executive Officer/ Operations Manager.Being on the management team of a Trust that administers thirteen cemeteries, a crematorium, services approx.1900 funerals per annum and employs a staff of 28, Frank has a multi-skilled hands-on management style.During his 23 year association with the Geelong Cemeteries Trust, Frank has gained extensive
experience and knowledge in all operational duties within the cemetery and crematorium industry including Gravedigging techniques, landscape design and development, memorial development, project management, staff recruitment and the implementation of Occupational Health & Safety Policies and Procedures as well as assisting with the development of several safety innovations specific to the cemetery industry.Frank holds an Advanced Diploma of Business management and his
industry qualifications include a Certificate in Grave Digging Operations, various plant licences as well as all CCAV training courses.
Frank is passionate about the industry and is the current Chair of the Cemeteries and Crematoria Association of Victoria’s (CCAV) Environmental Sustainability Focus Group and holds the Executive position in the Committee of Management of the CCAV as President.
Appointed CEO of Greater Metropolitan Cemeteries Trust (GMCT) in 2012, Jacqui was previously the Director of Community Development with the City of Boroondara for five years, with responsibility for areas including health, ageing and disability services, leisure and sport. Jacqui has also held other senior executive roles
within local government including customer service, community services, corporate services and infrastructure portfolios. Jacqui has held a range of senior executive roles across the public and private sectors, including several years as a senior consultant and facilitator with the Centre for Leadership and Management.Jacqui is a member of the Institute
of Public Administration (IPAA), the Australian Institute of Company Directors (AICD), Parks and Leisure Australia (PLA), Cemeteries and Crematoria Association of Victoria (CCAV) and the Australian Cemeteries and Crematoria Association (ACCA). She is also a Fellow of Local Government Professionals (LGPro) and a Director of Gymnastics Australia.
PLATINUM PARTNER GOLD PARTNER
SEMiNAr rEGiSTrATiON Registration closes Friday 17th May, Please contact the ACCA Secretariat for more information or visit www.acca.web.com.au to view or download the Mid-Year Seminar program and registration.37
At the 2012 conference, Orthometals was given the opportunity to introduce the company and its recycling scheme.
The convention, for Orthometals, was a great success. Almost all crematories are now taking part in Orthometals’ recycling scheme.
Orthometals provides a very good alternative against disposal, is a plus for the environment and the proceeds of recycling are donated to charity. As a result, the concept of recycling metals remaining after cremation has really caught on in the world.
Because of the growing number of participating crematoria worldwide, the recent investments in new recycling equipment and fine-tuning of the collection processes, OrthoMetals is not only collecting more material, but is also able to separate and recycle the collected material in a more efficient way. The collections and the following sorting activities are all documented with the acquired paperwork for waste transfer and we are able to provide an overview of all different metals collected from each individual crematorium.
All materials in Australia will be collected by Austeng. Austeng is our partner in Australia and we are proud at the collaboration with Ross, Lyn and their dedicated staff. After collection by Austeng and the shipment to The Netherlands, the materials are sorted and separated into three basic fractions; implants, ferro-metals and other metals. Implants, mostly consisting of Cobalt Chromium, Stainless steel or Titanium alloys, are melted down to bars or ingots and find their way into production of high value industrial parts. Magnets will automatically sort the ferro-metals. What then remains are, amongst others, precious metals. These are sorted by hand from OrthoMetals staff. Further processing into fractions of gold, silver, palladium and platinum is handled by a specialized company. Especially recent improvements in the collection and separation of the precious metals have lead to increased payments for the collected metals despite prices being under pressure from the economic slowdown.
OrthoMetals hopes to continue the strong cooperation with the ACCA in the years to come and aims for 100% participation in the scheme.
If you have any questions about recycling or if you are interested in signing up for the recycling scheme please contact us at [email protected]
We are looking forward to meeting you again at the ACCA 2013 conference in Canberra.
METAL rECyCLiNG iN CrEMATOriA By OrTHOMETALSA SUCCESSFUL SOLUTION FOR THE ENVIRONMENT AND FOR CHARITY
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ACCA is connecting with and informing its readers by uploading new articles and updates. These are accessible via www.accaweb.com.au
ACCA has created a new ‘ACCA Updates’ tab on the home page of its website, making available recent updates of a general nature for non-members, and updates specific to the cemeteries and crematoria industry for members only..
ACCA WEBSiTE UPDATENEW 'ACCA UPDATES' TAB
39
SIGN UP NOW
ACCA Rewards - Sign up nowContact ACCA for more information
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accamembership CEMETERIES AND CREMATORIA, FUNERAL DIRECTORS, INDUSTRY CORPORATES AND BUSINESSES!
ArE yOU rEADy TO BECOME A MEMBEr?Ordinary Memberships, Corporate Memberships and Affiliate Memberships available (see criteria below)
Contact the Secretariat today or download an application form from the web-site:www.accaweb.com.au/member-information/acca-membership/
MEMBErSHiP CriTEriAOrdinary Membership:
Organisations that administer the affairs of a cemetery and/or crematorium in Australasia.
SUiTED TO CEMETEriES AND CrEMATOriA
Corporate Membership:Shall be incorporated organisations or trading enterprises considered
worthy of membership associated with the burial or cremation industry who satisfy the Board that one or all of their activities assist and complement the work of the association and/or other members.
SUiTED TO SUPPLiEr COMPANiES.
Affiliate Membership: Shall be persons considered worthy of such classification associated
with the burial, cremation or allied industry who are not otherwise qualified to become an associate fellow, associate member or
corporate member of the association. SUiTED TO FUNErAL DirECTOrS.
ACCASECRETARIAT:Suite North 1 / 215 Bell St, Preston VIC 3072 Australia
Telephone: +61 3 9863 6914 Facsimile: +61 3 9863 6901 Email: [email protected]
kOOS ADRICHEMJOHN CAMPBELL
kEITH JOYCEkAREN HInRICHSEn
DAVIDLuSBYPETER MACLEAn
BRUCE MACuMBERJAMES MCKAY
LAWRIE MILLERTONY O’COnnORGREGTAYLOR; &DARRYL THOMAS
LIFE MEMBER HONOUR ROLE
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Affiliate Members:
Freeman, RossAllen Calendars and Promotional Products 5-7 Garema Circuit, Kingsgrove NSW 2208
[email protected] 0412 239 118
Skilbeck, Clive [email protected]
Associate Members: Forgie, Mark
Millena, Lucy
Associate Fellow: Crichton, Jane
Hansen, Warwick P.O Box 530 Unanderra NSW, 2526 [email protected] 0418 421 421
Macumber, Bruce
Tucker, Malcolm
Ordinary Members:
Australian Capital TerritoryORGANISATION ADDRESS E-MAIL PHONE
ACT Public Cemeteries Board / Canberra Cemeteries PO Box 37, Mitchell, ACT, Australia 2911 [email protected] (02) 6207 1622
Norwood Park Limited PO Box 18, Dickson, ACT, Australia 2602 [email protected] (02) 6241 3177
New South WalesORGANISATION ADDRESS E-MAIL PHONE
Broulee Memorial Gardens & Crematorium PO Box 10, Batemans Bay, NSW, Australia 2536 [email protected] (02) 4471 5867
Catholic Cemeteries Board PO Box 10, Lidcombe, NSW, Australia 1825 [email protected] (02) 9649 6423
Cessnock City Council PO Box 152, Cessnock, NSW, Australia 2325 [email protected] (02) 4993 4244
Hawkesbury City Council PO Box 146 Windsor, NSW, 2756 [email protected] (02) 4560 4444
Innes Gardens Memorial Park PO Box 84, Port Macquarie, NSW, Australia 2444 [email protected] (02) 6581 8778
InvoCare Australia Suite 1, Level 2, 1C Grand Avenue, Rosehill, NSW, Australia 2142 [email protected] (02) 8841 7810
Lincoln Grove Memorial Gardens & Crematorium 45 Gunnedah Road, Tamworth, NSW, Australia 2340 [email protected] (02) 6765 3999
Lithgow City Council PO Box 19, Lithgow, NSW, Australia 2790 [email protected] (02) 6354 9926
Manning Great Lakes Memorial Gardens PO Box 930, Taree, NSW, Australia 2430 [email protected] (02) 6551 3589
Melaleuca Station Memorial Gardens PO Box 2001, Kingscliff, VIC, Australia 2487 [email protected] (02) 6674 3777
Moree Plains Shire Council PO Box 420, Moree, NSW, Australia 2400 [email protected] (02) 6757 3222
Penrith City Council PO Box 60, Penrith, NSW, Australia 2751 [email protected] (02) 4732 7640
Queanbeyan City Council Lawn Cemetery PO Box 90, Queanbeyan, NSW, Australia 2620 [email protected] (02) 6298 0183
Sandgate Cemetery Trust 116 Maitland Road, Sandgate, NSW, Australia 2304 [email protected] (02) 4968 3602
Sapphire City Crematorium 129 Grey Street, Glen Innes, NSW, Australia 2370 [email protected] (02) 6732 5911
Shoalhaven City Council’s Bereavement Services 349 Worrigee Road, Worrigee, NSW, Australia 2540 [email protected] (02) 4421 6355
Silverton Village Cemetery PO Box 1006, Broken Hill, NSW, Australia 2880 [email protected] (02) 8088 6325
Waverley Cemetery St Thomas Street, Bronte, NSW, Australia 2024 [email protected] (02) 9665 4938
acca member directory
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acca member directoryNorthern Territory
ORGANISATION ADDRESS E-MAIL PHONE
Alice Springs Town Council PO Box 1071, Alice Springs, NT, Australia 0871 [email protected] (08) 8950 0500
Thorak Regional Cemetery - Litchfield Shire Council PO BOX 446, Humpty Doo, NT, Australia 0836 [email protected] (08) 8983 1912
QueenslandORGANISATION ADDRESS E-MAIL PHONE
Bundaberg Crematorium & Memorial Park PO Box 768, Bundaberg, QLD, Australia 4670 [email protected] (07) 4151 3357
Cairns City (Regional) Council PO Box 359, Cairns, QLD, Australia 4870 [email protected] (07) 4044 3356
Centenary Memorial Gardens PO Box 363, Sumner Park, QLD, Australia 4074 [email protected] (07) 3271 1222
Fraser Coast Regional Council PO BOX 1943, Hervey Bay, QLD, Australia 4655 [email protected] (07) 4121 3351
Gladstone Regional Council PO Box 29, Gladstone, QLD, Australia 4680 [email protected] (07) 4975 8100
Gold Coast City Council PO Box 5042, Bundall, QLD, Australia 4217 [email protected] (07) 5581 7089
Maryborough Crematorium Pty Ltd (Hervey Bay) 140 Adelaide Street, Maryborough, QLD, Australia 4650 [email protected] (07) 4121 4183
Moreton Bay Regional Council PO Box 5070, Strathpine, QLD, Australia 4500 [email protected] (07) 3480 6648
Rockhampton Regional Council Cemeteries 21 Hartington Street, North Rockhampton, QLD, Australia 4701 [email protected] (07) 4934 8374
Toowoomba Regional Council PO BOX 3021, Toowoomba Village Fair, QLD, Australia 4350 [email protected] (07) 4688 6685
Woongarra Crematorium PO Box 10, Wulguru, QLD, Australia 4811 [email protected] (07) 4778 1476
South AustraliaORGANISATION ADDRESS E-MAIL PHONE
Adelaide Cemeteries Authority PO Box 294, Enfield Plaza, SA, Australia 5085 [email protected] (08) 8139 7400
Anglican Diocese of Adelaide / North Road Cemetery Cemetery Avenue, Nailsworth, SA, Australia 5083 [email protected] (08) 8344 1051
Centennial Park Cemetery Authority 760 Goodwood Road, Pasadena, SA, Australia 5042 [email protected] (08) 8276 6011
Drumminor Gardens Pty Ltd 61 Golden Grove Road, Ridgehaven, SA, Australia 5097 [email protected] (08) 8396 6451
Mount Gambier Cemetery Trust PO Box 56, Mount Gambier, SA, Australia 5290 [email protected] (08) 8721 2555
Payneham & Dudley Park Cemeteries Trust Exeter Terrace, Dudley Park, SA, Australia 5008 [email protected] (08) 8344 2973
Salisbury Memorial Park (City of Salisbury) PO Box 8, Salisbury, SA, Australia 5108 [email protected] (08) 8406 8386
West Coast Memorial Park PO Box 1415, Port Lincoln, SA, Australia 5606 [email protected] (08) 8684 2001
TasmaniaORGANISATION ADDRESS E-MAIL PHONE
Carr Villa Memorial Park / Launceston City Council 36 Nunamina Avenue, Kings Meadows, TAS, Australia 7249 [email protected] (03) 6323 3162
Southern Cemeteries P/L (Millingtons Cemeteries) The Cottage, Queens Walk, Cornelian Bay, TAS, 7008 [email protected] (03) 6278 1244
Vincent Funeral Services Pty Ltd 113 Bass Highway, Parklands, Burnie, TAS, Australia 7320 [email protected] (03) 6431 9911
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VictoriaORGANISATION ADDRESS E-MAIL PHONE
Ballaarat General Cemetery Lydiard Street North, Ballarat, VIC, Australia 3350 [email protected] (03) 5332 1469
Bendigo Cemeteries Trust PO Box 268, Eaglehawk, VIC, Australia 3556 [email protected] (03) 5446 1566
Box Hill Public Cemetery 395 Middleborough Road, Box Hill, VIC, Australia 3128 [email protected] (03) 9890 1229
Colac Cemetery Trust PO Box 7, Colac, VIC, Australia 3250 [email protected] (03) 5231 4629
Geelong Cemeteries Trust 141 Ormond Road, Geelong East, VIC, Australia 3219 [email protected] (03) 5221 1077
Greater Metropolitan Cemeteries Trust PO Box 42, Fawkner, VIC, Australia 3060 [email protected] (03) 9355 3100
Maldon General Cemetery Trust PO Box 125, Maldon, VIC, Australia 3463 [email protected] (03) 5475 2531
Melton Shire Council (Melton Public Cemetery Trust) PO Box 21, Melton, VIC, Australia 3337 [email protected] (03) 9747 7245
Southern Metropolitan Cemeteries Trust PO BOX 1159, Clayton, VIC, Australia 3169 [email protected] (03) 8558 8203
Swan Hill Cemetery PO Box 231, Swan Hill, VIC, Australia 3585 [email protected]
Wangaratta Cemetery Trust PO Box 238, Wangaratta, VIC, Australia 3677 [email protected] (03) 5722-0807
Western AustraliaORGANISATION ADDRESS E-MAIL PHONE
Albany Cemetery Board PO Box 469, Albany, WA, Australia 6330 [email protected] (08) 9844 7766
Bunbury Cemetery Board PO Box 1115, Bunbury, WA, Australia 6231 [email protected] (08) 9721 3191
City of Mandurah PO Box 210, Mandurah, WA, Australia 6210 [email protected] (08) 9550 3833
Geraldton Cemetery Board 130 Eastward Road, Geraldton, WA, Australia 6530 [email protected] (08) 9921 2707
Kalgoorlie - Boulder Cemetery Board PO Box 79, Kalgoorlie, WA, Australia 6430 [email protected] (08) 9091 1693
Metropolitan Cemeteries Board PO Box 53, Claremont, WA, Australia 6010 [email protected] (08) 9383 5213
Shire of Busselton Locked Bag 1, Busselton, WA, Australia 6280 [email protected] (08) 9781 0439
InternationalORGANISATION ADDRESS E-MAIL PHONE
Auckland Memorial Park PO Box 391, Silverdale, Auckland, New Zealand [email protected] 64 9 426 9383
Auckland City Parks Service 121 - 131 Trafalgar Street, Onehunga, Auckland, New Zealand [email protected]
City Parks Service 121-131 Trafalgar St Onehunga Auckland NZ [email protected] 64 9 636 7054
Mangere Lawn Cemetery Trust Board PO Box 59207, Mangere Bridge, Auckland, New Zealand [email protected] 64 9 275 4822
P Day and Son Ltd 57 High Street, Motueka, New Zealand [email protected] 64 03 5287787
Purewa Cemetery Trust Board 4a Parsons Road, Meadowbank, Auckland, New Zealand 1005 [email protected] 64 9 528 5599
South Canterbury Crematorium Ltd PO Box 58, Timaru, New Zealand [email protected] 64 3 6843251
Norfolk Island Cemetery (kingston & arthur’s vale historic area)
Kingston, Norfolk Island 2899 [email protected] (06) 7232-4198
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acca member directoryCorporate Members:
Australian Capital TerritoryORGANISATION ADDRESS E-MAIL PHONE
Grave Keepers PO Box 5699, Latham, ACT, Australia 2615 [email protected] (02) 6259 0344
Office of Australian War Graves PO Box 21, Woden, ACT, Australia 2606 [email protected] (02) 6289 6477
New South WalesORGANISATION ADDRESS E-MAIL PHONE
Arciuli Monumental Building 18 Links Road, St Marys, NSW, Australia 2760 [email protected] (02) 9804 7232
Ashes to Ashes P.O. BOX 36 Erskineville, NSW 2043 [email protected] (02) 8060 3434
Celeste Catering Pty Ltd 79 Falcaner St, West Ryde, NSW, Australia 2114 [email protected] (02) 9808 1088
Everlon Bronze Unit 7, 1-3 Nicholas St, Lidcombe, NSW, Australia, 2141 [email protected] (02) 9646 3886
Frank Dimarco & Son Pty Ltd 14 Production Avenue, Kogarah, NSW, Australia 2217 [email protected] (02) 9588 5477
Wan Jia - Glory Marble & Granite PO Box 363, Sydney Markets, NSW, Australia 2129 [email protected] (02) 9748 3688
H. Parsons Pty Ltd 34 Belmore Street, Woolongong, NSW, Australia 2500 (02) 4228 9622
H.N. Olsen Funerals Pty Ltd 691 Old Princess Highway, Sutherland, NSW, Australia 2232 (02) 9545 3477
Heaven Address Suite 2, Level 2, 92 Pitt Street, Sydney, NSW, Australia 2100 [email protected] 0418 621 615
Hickey & Co. Pty Ltd PO Box 13, Petersham, NSW, Australia 2049 [email protected] (02) 9564 1888
L.S. Piddington & Sons Pty Ltd PO Box W424, Armisdale, NSW, Australia 2350 [email protected] (02) 6772 2288
LifeArt Australasia Pty Ltd 7-8 Davis Road Wetherill Park, Sydney, NSW, Australia NSW 2164 [email protected] (02) 9737 0004
Lifetime Images 5 The Esplanade, Drummoyne, NSW, Australia 2047 [email protected] (02) 9181 2476
Melaleuca Station Memorial Gardens PO Box 2001, Kingscliff, NSW, Australia 2487 [email protected] (02) 6674 3777
Phoenix Foundry Pty. Ltd. PO Box 5, Uralla, NSW, Australia 2358 [email protected] (02) 6778 4803
SafetyWorks Suite 2, 710 Hunter Street, Newcastle, NSW, Australia, 2300 [email protected] (02) 4925 3147
Whyman Funeral Services 1 Little Church Street, Bega, NSW, Australia 2550 [email protected] (02) 6492 4111
QueenslandORGANISATION ADDRESS E-MAIL PHONE
ARGO Projects Pty Ltd PO Box 3378, South Brisbane BC, QLD, Australia 4101 [email protected] (07) 3010 2300
South AustraliaORGANISATION ADDRESS E-MAIL PHONE
A.L. Nalty Memorial Pty Ltd PO Box 161, Prospect, SA, Australia 5082 [email protected] (08) 8346 4955
Doug Dick & Co. Unit 1/250 Glen Osmond Road, Fullarton, SA, Australia 5063 [email protected] (08) 8278 2844
Monumental Masons Association of SA Inc 3/73 King William Road, Unley, SA, Australia 5061 [email protected] (08) 8272 7786
VictoriaORGANISATION ADDRESS E-MAIL PHONE
Arrow Bronze PO Box 4576, Dandenong Sth, VIC, Australia 3164 [email protected] (03) 9794 2922
Austeng Pty Ltd 78-80 Douro Street, North Geelong, VIC, Australia 3215 [email protected] (03) 5278 2044
Axiom Business Systems Pty Ltd PO Box 110, Vermont, VIC, Australia 3133 [email protected] (03) 9887 0500
Enabling P/L PO BOX 671, Mulgrave, VIC, Australia 3170 [email protected] (03) 9501 0100
Florence Jaquet Landscape Architect 8 Rowell Avenue, Camberwell, VIC, Australia 3124 [email protected] 0419 983 641
Harmer Architecture P/L 25 Budd Street, Collingwood, VIC, Australia 3066 [email protected] (03) 9416 4466
LITE guard PO BOX 428, Hampton Park, VIC, Australia 3976 [email protected] (03) 8768 8670
Major Furnace Australia 92 Fairbank Road, Clayton, VIC, Australia 3169 [email protected] (03) 8558 1800
Memoriam Glass PO Box 40, Montrose, VIC, Australia 3765 [email protected] (03) 9761 7727
Nelson Bros. Funeral Services PO Box 2237, Footscray, VIC, Australia 3011 [email protected] (03) 9687-1301
Norwalk Concrete Industries Pty Ltd PO Box 595, Seymour, VIC, Australia 3661 [email protected] (03) 5799 0650
The Minter Group of Companies 17 Park Road, Oakleigh, VIC, Australia 3166 [email protected] (03) 9568 6999
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InternationalORGANISATION ADDRESS E-MAIL PHONE
Xiang An International (Aust) Eternal Cultural Service & Co. 702-703/99 Bathurst Street, Sydney, NSW, Australia 2000 [email protected] (02) 9283 7668
Stone Orchard Software Inc. 17665 Leslie St, Unit 47, Newmarket, Ontario, Canada L3Y 3E3 [email protected] (800) 932 3388
Fuzhou San Shan Cemetery Co Ltd KM1306, No 88 Cao Xi Rd North, Shanghai, China 200030 86 21 54255151
Fu Shou Yuan Group Co Room 1306 No88 Cao Xi North Rd, Shanghai, China, 200030 [email protected] 86 21 5425 5151
Fuzhou Yaoxin Hardware Company Xiajin Village, Jianxin Town, Cangsham District, Fuzhou, Fujian, China 350008
[email protected] 86 13 950411576
GuangZhou Xiang An Enterprise Development Co. Ltd. 8/F Di Jing Building, No. 36-38, Taojin Road, Guangzhou, China [email protected] 86 20 83578168
Guizhou Zhongcheng Industrial Co. Ltd Level 16, BLKB, Zhuanshi Square, No. 50, Zhonghua Nan Road, City Of Guiyang, Guizhou, China [email protected] 86 85 15870118
Jiangxi Wuyuan Wanshoushan Cemetery Co. Ltd Taizi Brige, Zitang Town, Wu Yuan County, Jiangxi, China [email protected] 86 7 93 741 6612
Shanghai Fu Shou Yuan Industrial Development Co. Ltd Room 1306, No 88, Cao Xi Road North 200030, Shanghai, China [email protected] 86 21 64743933
Shanghai Yangyi Gardens Engineering Co. Ltd No. 7510 Qingsong Road, Qing Pu District, Shanghai, China, 201700
[email protected] 86 21 69208828
TianJin YongAn Funeral and Interment Co. Chen Zui Town, Wu Qing District, Tianjin, China [email protected] 86 22 86839498
Wuhan Shimenfeng Metropolitan Cemetery Co. Ltd Wangjiadian, Jiufeng Township, Hongshan District, City Of Wuhan, Hubei, China, 430075
[email protected] 86 27 87635449
Xian He Ridge Yang An Cemetery Level 5, Fuzhuang Building, Zhongxin Street, Yan’an City, Shaanxi, China
[email protected] 86 911 2116938
Yinchuan Fushou Yuan Ecological Cemetery Co. Ltd East of Botanic Garden, Liangtian Town, Jinfeng District, Yinchuan, China
[email protected] 86 9 51 5177008
Zhejiang Anxian Garden Bashan Shuihong Temple, City Of Hangzhou, Zhejiang Province, China
[email protected] 86 71 88132468
Taiyo Chikuro Industries Co Ltd 6-21 Higashi-koen, Hakata-Ku, Fukuoka, Japan [email protected] 0 8 92 651 4131
HMS Capital SDN BHD 9A Jalan S822/23, Petaling Saya, Selangor, Malaysia, 47400 [email protected] 6 3 772 95585
Nilai Memorial Park (NS) Sdn Bhd c/- Pusat Xiao En, No: 1, Jalan Kuari, Off, Jalan Cheras, Kuala Lumpur, Malaysia, 56100
[email protected] 603 9145 3888
Prestavest Crematorium & Memorial Park Lot 8517, Jalan Taman Semarak, Pokok Assam, 34000, Taiping, Perak, Malaysia
[email protected] 605 807 6868
PT Pagoda Karya Abadi Ruko Peterongan Plaza Blok D11-12, Jalan Mt Haryono 719, Semarang 50242, Indonesia
[email protected] (62) 224 8444 800
Mongolian Funeral Association PO Box 181, Ulaanbaatar, Mongolia, 210628 [email protected] 976 326 11 585
Cremation Society of Canterbury Ltd PO Box 398, Christchurch, New Zealand [email protected] 64 3 3896 282
Hamilton Park Cemetery Private Bag 3010, Hamilton, New Zealand [email protected] 647 856 9604
Hutt City Council Private Bag 31912, Lower Hutt, New Zealand [email protected] 64 644 570 6774
Maunu Crematorium Ltd PO Box 0843, Kensington, Whangarei, New Zealand [email protected]
New Plymouth District Council Private Bag 2025, New Plymouth, New Zealand, 4342 [email protected] 64 6 759 6060
Permanite Memorials 61 Station Road, Marton, New Zealand, 4710 [email protected] 64 6 327 7019
Ortho Metals PO BOX 321, NL-7900 AH, Hoogeveen, The Netherlands [email protected]
F.G. Marshall Ltd New Place, Park Road, Banstead, Surrey, United Kingdom, SM73EH
[email protected] 01737 357123
Milne Construction Australia Pty Ltd PO Box 2740, Portland, Oregon, USA, 97208 [email protected] 1 800 121 310
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ACCA News
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47
DO FUNERALS MATTER? THE PURPOSES AND PRACTICES OF DEATH RITUALS IN GLOBAL PERSPECTIVE WILLIAM G HOYDo Funerals Matter? is a creative interweaving of historical, sociocultural, and research-based perspectives on death rituals, drawing from myriad sources to create a picture of what death rituals have been; and where, especially in the Western world, they are going. Death educators, researchers, counselors, clergy, funeral-service professionals, and others will appreciate the book’s theory- and research-based approach to the ways in which different cultural groups memorialize their dead.
They will also find clear clinical and practical applications in the author’s exploration of the five ritual anchors of death-related ceremonial practice and help for professionals counseling the bereaved surrounding funerals. Based on nearly three decades of research and teaching on funeral rites, this volume promises to fill an important gap in the cross-cultural literature on bereavement, while answering an important question for our generation: Do funerals matter?
rECOMMENDED rEADiNG
fun and games
SUDUkO
3 1 4 6
1 7
2 7 4 1
9 4
3 4 9 2 8 1
5 1
5 8 3 7
6 4
3 6 9 5
Puzzle 1 (Hard, difficulty rating 0.64)
Generated by http://www.opensky.ca/~jdhildeb/software/sudokugen/ on Wed Mar 20 03:40:30 2013 GMT. Enjoy!
2 5 1
4 7
3 1 9 8
4 1 2 8
6 7 2 3
2 7 9 8
6 3 7 4
4 2
8 6 5
Puzzle 1 (Easy, difficulty rating 0.35)
Generated by http://www.opensky.ca/~jdhildeb/software/sudokugen/ on Wed Mar 20 03:40:08 2013 GMT. Enjoy!
HARD EASY
solutions from previous issue:HARD EASYPuzzle 1 (Hard, difficulty rating 0.61)
1 2 4 7 5 3 6 8 93 7 8 9 6 4 2 5 15 9 6 8 1 2 3 4 76 3 9 5 2 7 8 1 48 1 2 3 4 9 7 6 57 4 5 6 8 1 9 2 34 8 3 1 7 6 5 9 22 6 7 4 9 5 1 3 89 5 1 2 3 8 4 7 6
Generated by http://www.opensky.ca/~jdhildeb/software/sudokugen/ on Wed Dec 12 10:50:48 2012 GMT. Enjoy!
Puzzle 1 (Easy, difficulty rating 0.28)
5 2 4 3 1 7 8 6 93 1 7 6 8 9 4 5 28 9 6 4 2 5 1 3 72 8 1 9 3 6 5 7 44 6 5 8 7 2 3 9 19 7 3 5 4 1 6 2 87 5 8 1 9 3 2 4 66 4 9 2 5 8 7 1 31 3 2 7 6 4 9 8 5
Generated by http://www.opensky.ca/~jdhildeb/software/sudokugen/ on Wed Dec 12 10:50:33 2012 GMT. Enjoy!
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