abb presentation uklug

How ABB used a Notes App to save themselves and their customers over £3M

Sean Cull, CEng, MEng

On-line Case Study

You can download a formal case study about FoCul's work on the ABB pRIME system.Please don't hesitate to contact me if you have any queries - [email protected]

http://focul.net/abb-rbi

mailto:[email protected]?subject=ABB%20RBI%20Presentation

http://focul.net/abb-rbi

Overview ● Introduction● The Application● The Benefits● Why it has been a Success● Well placed for the future● Observations and Lessons learned● Success Strategies● What makes a good Notes Application ?

My Role in the Project● I run FoCul who developed the software for ABB

● I started FoCul in 2000 after 10 Years in industry as an Engineer

– Frustrated by a lack of systems to let me manage my work efficiently and get on with being an Engineer

– Amazed at what I could do with Notes to add business value

● We started developing the application in 2002 after it was piloted by an ABB Engineer. In total 4 developers have worked on it over the 8 year period.

ABB Global Consulting● ABB Global Consulting is an international technical

consultancy providing engineering and project services to the process industries

● 80m USD sales revenue● Focus on the oil & gas, chemicals and pharmaceutical

sectors● 450 employees based in the UK● Offices across UK, Middle East, Far East

ABB Global Consulting

My Plant

www.deliverytoolkit.com FoCulCollaborative solutions for Engineers by Engineers

Flixborough 1974


Boston Massachusetts shoe factory - early 1900’s


After the explosion - 58 killed and 117 injured


Mandatory Inspection Regime


Prescriptive Approach

Year 1 2 3 4 5 6 7 8 9 10Internal Inspection X X X X

Risk Based InspectionPrescriptive Approach

Year 1 2 3 4 5 6 7 8 9 10Internal Inspection X X X X

Risk Based Approach

Year 1 2 3 4 5 6 7 8 9 10

Internal Inspection X X X

External Inspection and extra safeguards

X X X X X X

ABB RBI+©

● Collaborative Process

● Qualitative Expert Centric Process

● Based on a structured methodology

● Leads to a definitive document


www.deliverytoolkit.com FoCul

Collaborative solutions for Engineers by Engineers

Create Equipment List


Collect Information, initial analysis and options




Optional peer review Optional peer review




Multi disciplinary workshop reviews the information on-screen and reviews the failure scenarios

The Likelihood and Consequence of each scenario is ranked

Additional control measures are reviewed and the scenario is re-ranked

Optional peer review Optional peer review

Recommendations are captured in a trackable system

RBI+©


Demo on screen


Quick Demo

www.deliverytoolkit.com FoCul

Collaborative solutions for Engineers by Engineers

NSF > Static HTML Method

This is the blog post I mentionedhttp://www.seancull.co.uk/Public/seancull.nsf/dx/sntt-creating-a-static-html-version-e.g.-for-a-cd-of-your-xpage-wiki.htm

http://www.seancull.co.uk/Public/seancull.nsf/dx/sntt-creating-a-static-html-version-e.g.-for-a-cd-of-your-xpage-wiki.htm



ABB Global Consulting

Data gathering Analysis Writing upReview

Data gathering Analysis Writing upReview

30%

The Benefits

● It has been the primary tool in contracts worth over 12 m GBP● It has made the ABB RBI+ process robust, tangible and flexible● It has made ABB 30% more competitive in those contracts● It has cost 300 K GBP● The Application has given ABB a competitive edge for 8 years● It has been used with 4 major releases of Notes with no upgrade

issues● It is well positioned for the future


Why it has been a Success● Individual users get benefit from it

– Promotes better collaboration

– More efficient

– Removes administrative burden

– Provides flexibility

● The organisation gets benefit from it– Improves efficiency

– Enforces consistency

– Longevity

● The sales people get benefit from it– Makes the business process tangible

– It is adaptable

– It demonstrates how ABB is trying to reduce costs on behalf of the client


Other Success Factors● Distributed and often disconnected workers collaborating● Common processes with configurable aspects● Knowledge transfer between projects and consultants● Significant benefits from automating administrative tasks● Robust self contained nature of Notes works well with

consultants in remote locations with no support. ● Web, Notes, Notes on USB and Static HTML all used● RAD nature of Notes allows rapid but robust enhancements● Backward compatibility as Lotus Notes moves forward

Well placed for the future - XPages

Click for Demo

http://www.focul.net/moc-demo

Other Lessons Learned● Configurability is key but the configuration documents need

to be split up and I am wary of profile documents● Large attachments need to be stored separately from the

workflow documents● A more modular approach should have been adopted

sooner● The application needs to tolerate partial replicas● P2P replication via 3rd party product ( Colligo ) very useful.● Web feels right but the cost of dual client / browser

development has been prohibitive.● The Web is still very slow in many organisations


Strategies used to deliver Business Value● Understand why the application is needed● Team effort with very visible key users● Provide configurability for users and super users● Use the power of productivity applications such as Excel /

Symphony rather than trying too hard with Notes● Provide simple schemes to transfer data between systems● Incremental but controlled enhancements● Coding once for web and client (an aspiration)


Strategies to protect Business Investment● Choose a platform with a strong roadmap ● Choose a platform with a good record on backward

compatibility● Separate business logic from user interface i.e. use script

libraries and a modular approach to processes● Provide a sensible degree of user and super user

configurability● Retain a strong relationship with the developers

What makes a good Notes application ?



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“In today's environment organisations are required to act more quickly to respond to ever-changing business demands, to get ahead of the competition and to deliver solutions to their business functions.

In the IBM Lotus brand we understand the importance of business applications because our IBM Lotus Notes and Domino customers have been running their businesses on applications for many years.

We understand the importance of integrating those applications with workforce collaboration, presence-awareness and other enterprise solutions, and delivering them on a variety of platforms to suit the needs of the users.

And we understand the importance of protecting your investments, in ensuring that you can continue to take those applications forward, to continue to evolve and improve them, and integrate them into tomorrow's business solutions and modes of collaboration.”

Darren Adams, IBM

Thank you● [email protected]● Blog : www.seancull.co.uk● Work : www.focul.net

mailto:[email protected]



http://www.seancull.co.uk/

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