aap presentation 2010 trends

34
Compliance Trends in Support of EEO Legislation Affirmative Action and the DCAA

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Enforcement trends of the OFCCP and how to build a recruiting program to stand up to the more common audit traps.

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Page 1: AAP presentation 2010 trends

Compliance Trends

in Support of EEO Legislation

Affirmative Action and the DCAA

Page 2: AAP presentation 2010 trends

Proprietary Slide 2 © Hampton Resources 0510

• The purpose of this webinar is to inform you about the

regulations and provide ideas for discussion within your

recruiting, compliance, legal, and HR teams. This webinar does

not contain legal advice.

• Your corporate legal and compliance team must interpret these

regulations and:

– Review and approve all policies and procedures for compliance

– Identify areas of uncertainty or ambiguity

– Provide clear guidelines and protocols.

– Monitor changes in the regulations and their interpretations

– Answer any specific questions you have about the regulations

and how they apply to YOUR company.

Inform vs. Interpret

Page 3: AAP presentation 2010 trends

Proprietary Slide 3 © Hampton Resources 0510

Session Goals

• The legal requirements that drive Affirmative Action

• The regulating authorities that are mandated to review

and audit compliance efforts

• Recent trends and activity out of the Department of

Labor, DCAA, and OFCCP

• The most common misunderstandings of AAP and

most frequent compliance failures

• How to equip yourself with the ability to successfully

handle an audit and to fully implement a compliant

program

Page 4: AAP presentation 2010 trends

Proprietary Slide 4 © Hampton Resources 0510

Affirmative Action’s True Meaning

“Affirmative action”

means positive steps

taken to increase the

representation of

veterans, women and

minorities in areas of

employment, education,

and business from which

they have been

historically excluded.

Page 5: AAP presentation 2010 trends

Proprietary Slide 5 © Hampton Resources 0510

The EEO Clause in Contracts

• Requirement to take Affirmative Action

• Clause makes EEO and AA integral elements of contractual agreement

• EO 11246 provides the mandate to measure EEO activities

• EEO clause in Prime, then Subcontractors bound by the requirement

Page 6: AAP presentation 2010 trends

Proprietary Slide 6 © Hampton Resources 0510

Requirement for Written AAPs

• Contracts and Subcontracts for $50K or more

– Formal Written AAP

• Women and Minorities

• Disabled Individuals

• Veterans

• When there are 50 or more employees

• Must define underutilization

• Must set goals for hiring and promoting

• Must demonstrate internal and external equity

Page 7: AAP presentation 2010 trends

Proprietary Slide 7 © Hampton Resources 0510

Expanded Veteran Requirement

• Contracts for $100k or more

– Disabled Veterans

– Veterans Serving During a War or Campaign

– Veterans having participated in a US Military

Operation and awarded a medal

– Recently Separated Vets

• Qualified Covered Veteran Defined

Page 8: AAP presentation 2010 trends

Proprietary Slide 8 © Hampton Resources 0510

Office of Federal Contract

Compliance Programs (OFCCP)

• OFCCP Mission Description Enforces: – EO 11246

– Section 503 of the Rehabilitation Act of 1973

– AA provisions of the Vietnam Era Veterans‟ Readjustment Assistance Act

• Jurisdiction – 26 million (22%) of the total civilian workforce

• EEO Requirement as condition of contract: – Written plan of action with engagement in self-

analysis to discover barriers to EEO

Page 9: AAP presentation 2010 trends

Proprietary Slide 9 © Hampton Resources 0510

OFCCP Enforcement Trends

• 4000-5000 desk audits in 2008

– 10-15% of audits ended in conciliation agreements

– 70% of conciliation agreements included financial penalties

• 2010 budget increase of more than $25.6m

– Addition of 213 full-time employees

– New case management system

• Heavy concentration on the final rule for Internet

Applicant

• Significant increase in small business audits

• OFCCP refining and analyzing data themselves

Page 10: AAP presentation 2010 trends

Proprietary Slide 10 © Hampton Resources 0510

More Aggressive…More Systematic

“Compared with years past, OFCCP more quickly

and accurately screens contractor establishments

for indicators of potential discrimination … OFCCP

is monitoring a larger portion of the federal

contractor universe than it has in the past...”

Page 11: AAP presentation 2010 trends

Proprietary Slide 11 © Hampton Resources 0510

The Dilemma

Comply…or wait and see?

Fiscal Year

Financial

Remedies

Obtained

Workers Re-compensated

by OFCCP

Agreement

Average Benefit

Per Person Compliance

Evaluations

2008 $67,510,982 24,508 $2,755 4,333

2007 $51,680,950 22,251 $2,323 4,923

2006 $51,525,235 15,273 $3,374 3,975

2005 $45,156,462 14,761 $3,059 2,730

2004 $34,479,294 9,615 $3,586 6,529

2003 $26,220,356 14,361 $1,825 4,698

2002 $23,975,000 8,969 $2,673 4,135

2001 $28,975,000 9,093 $3,187 4,716

Change from 2001 to 2008 133.0% 169.5% -13.6% -8.1%

Change from 2006 to 2008 31.0% 60.5% -18.3% 9.0%

Change from 2005 to 2006 14.1% 3.5% 10.3% 45.6%

Change from 2001 to 2005 55.8% 62.3% -4.0% -42.1%

Page 12: AAP presentation 2010 trends

Proprietary Slide 12 © Hampton Resources 0510

OFCCP ENFORCEMENT

PROCEDURES

• Focuses resources on finding and resolving systemic

discrimination

• Technical Assistance when requested

• Compliance Evaluations and Complaint Investigations

• Obtains Conciliation Agreements

• Monitors both Prime Contractors and Subcontractors

• Recommends Enforcement Action to include

debarment and victim relief to include back pay

• Close working relationship with other Departmental

Agencies

Page 13: AAP presentation 2010 trends

Proprietary Slide 13 © Hampton Resources 0510

Compliance Evaluations

• Compliance Review

• Compliance Check

• Focused Review

Page 14: AAP presentation 2010 trends

Proprietary Slide 14 © Hampton Resources 0510

Most Common Issues

Most common Misunderstandings

Most Common Audit Traps

1. Affirmative Action is a diversity program

2. Numerical goals are designed to achieve proportional representation

3. Goals essentially set quotas

requiring preferential hiring

4. OFCCP sets penalties for

not meeting goals

1. Poorly defined protocol and recordkeeping of applicant data

2. Disparate impact found in

resume search strings

3. Search and staffing firm

data failures

4. Job posting missteps

5. Poor data analysis

6. Compliant Pay System

7. The Inference Provision

Page 15: AAP presentation 2010 trends

Proprietary Slide 15 © Hampton Resources 0510

The “Applicant” Trap

• 2005 - New definition

of “Applicant”

• Establish protocol that

identifies a candidate

vs. an “Applicant”

• Requirement to track

resume activity

Page 16: AAP presentation 2010 trends

Proprietary Slide 16 © Hampton Resources 0510

Definition of an “Applicant”

1. Resume submitted with

expressed interest in

employment

2. Considered for

employment

3. Individual possesses the

basic quals for the

position

4. Individual does not

remove themselves from

further consideration

41 CFR Part 60-1

Page 17: AAP presentation 2010 trends

Proprietary Slide 17 © Hampton Resources 0510

• Electronic mail/email

• Fax transmissions

• Web-site submissions

• Internal or external resume data bases

• Electronic scanning technology

• Applicant screening technology

• Applicant tracking systems

• Applicant service providers

• Job Boards

• BOT searches

• Any other related electronic technologies

If a single applicant comes

into your recruiting process

for a position through one of

these means, the ‘Internet

Applicant’ definition and the

associated record retention

rules of 41 CFR Part 60.1

apply for that entire REQ.

As a result, 41 CFR Part 60.1

is the de facto definition of

ALL applicants for all

corporations that use the

Internet for recruiting.

Definition of an Applicant #1

The individual submits an expression of interest in employment

through the Internet or related electronic data technologies;

Page 18: AAP presentation 2010 trends

Proprietary Slide 18 © Hampton Resources 0510

The contractor considers the individual for

employment in a particular position;

• Considers means „the contractor assesses the substantive

information provided in the expression of interest with respect to any

qualifications involved with a particular position‟

• The word considers is the root cause of much of the confusion

regarding these new regulations.

Definition Of An Applicant #2

Page 19: AAP presentation 2010 trends

Proprietary Slide 19 © Hampton Resources 0510

The individual‟s expression of interest indicates the

individual possesses the basic qualifications for the

position.

• Basic qualifications need to be 1) established before

recruiting begins; 2) non-comparative; 3) objective; 4) and

relevant to the position.

• Understanding who meets the basic qualifications of a

REQ is critically important to your record keeping

obligations.

Definition Of An Applicant #3

Page 20: AAP presentation 2010 trends

Proprietary Slide 20 © Hampton Resources 0510

The individual at no point in the contractor‟s selection process‟

prior to receiving an offer of employment from the contractor,

removes himself or herself from further consideration or otherwise

indicates that he or she is no longer interested in the position.

• An individual can remove themselves from consideration by 1)

verbally or in writing declaring they are not interested in the

position, 2) not following a uniformly applied and communicated

application process or 3) indicating on their resume or „expression

of interest‟ a salary preference, work preference, or location of

work preference that is inconsistent with uniformly applied policies

or procedures for the REQ.

• This is a very valuable tool in reducing your data collection

obligations.

Definition Of An Applicant #4

Page 21: AAP presentation 2010 trends

Proprietary Slide 21 © Hampton Resources 0510

Search & Staffing Firm Traps

The Contractor‟s recordkeeping obligations under 41

CFR 60-1.12

• Obligations for recordkeeping belong to the Contractor.

• Prudent to contractually define recordkeeping requirements

and expectations.

• Ensure that the Agency is held accountable to those

requirements and expectations and is provided in a timely

manner that is equally defined.

Page 22: AAP presentation 2010 trends

Proprietary Slide 22 © Hampton Resources 0510

Search String Trap Prevention

If you limit your search to Basic Qualifications

– Data Management Technique (DMT) will limit who you

consider.

– You must consider all hits if you don‟t use DMT.

Search Beyond Basic Qualifications

– Considers every resume you review in your database

– Considers only those resumes that represent a

positive hit from your Basic Qualifications search from

an external database when using DMT.

Page 23: AAP presentation 2010 trends

Proprietary Slide 23 © Hampton Resources 0510

Job Posting Trap

• OFCCP Endorsed Internal

Job Posting Programs

– Records regarding the

program must be retained

– Contractors with $100k or

more in contracts

• List all Employment

Openings with Appropriate

Employment Service

Delivery Systems

Page 24: AAP presentation 2010 trends

Proprietary Slide 24 © Hampton Resources 0510

Statistical Report Traps

• AAP Statistical Reports for Minorities and Women – Workforce Analysis

– Job Group Analysis

– Availability Analysis

– Incumbents vs. Availability Analysis

– Goals Analysis

– Goals Progress Report

• Disparate Impact Analysis Reports - Minorities vs. Non-Minorities and Females vs. Males – New Hires vs. Job Applicants

– Promotions vs. Available Pool

– Terminations vs. Available Pool

• Compensation Analysis that follows OFCCP Protocol for Statistical Analysis called "First Pass Testing" – Females vs. Males

– Minorities vs. Non-Minorities

Page 25: AAP presentation 2010 trends

Proprietary Slide 25 © Hampton Resources 0510

Pay System Trap

• A compliant plan must meet two external audits - DCAA

and DOL/EEOC

– DCAA is concerned that the plan pays fair wages

compared to the external market

• Are you paying in line with peer companies?

– DOL is concerned that the plan pays fair wages

compared to internal equity

• Are your minorities paid in line with majorities?

• Are “equal” jobs rewarded equally? (after adjustment

for experience, etc.)

Page 26: AAP presentation 2010 trends

Proprietary Slide 26 © Hampton Resources 0510

Job Group Placement Trap

• All jobs located in an establishment must be reported

in the analysis for that establishment except for:

– Employees reported in the establishment of their manager

– In establishments of less than 50 EEs may be captured under

any of the following three manners:

• AAP for the establishment they work within

• Location of the personnel function that supports that

establishment

• Location of the program that covers the individual to whom they

report

– Employee selections made at a higher level establishment

must be included in the program where the decision is made.

Page 27: AAP presentation 2010 trends

Proprietary Slide 27 © Hampton Resources 0510

Recordkeeping Trap

• Any and All Recruiting and Personnel records

• Complaints and Evaluations

• Past AAPs

• Records retention is included in the requirement

for good faith efforts at compliance

• Missing records presumed unfavourable to the

employer and infers a practice of discrimination

Page 28: AAP presentation 2010 trends

Proprietary Slide 28 © Hampton Resources 0510

Inference Provision Trap

Where the user has not maintained data on

adverse impact as required by the

documentation section of applicable guidelines,

the Federal enforcement agencies may draw an

inference of adverse impact of the selection

process from the failure of the user to maintain

such data… (emphasis added).

41 CFR 60-3.4(D)

Page 29: AAP presentation 2010 trends

Proprietary Slide 29 © Hampton Resources 0510

Audit Focus

• Established Lines of Authority

• Internal Controls

• Established Policies & Procedures

• Applicant Tracking & Structured Data Analysis

• Formal Pay Structures, Merit Budgets & Analysis

• External Consistency - Survey Data

• Internal Equity – Job Group Analysis

• ADA complaint job descriptions

• Defined Training and Communications

Page 30: AAP presentation 2010 trends

Proprietary Slide 30 © Hampton Resources 0510

Preparing for the Audit

• Current year AAP and

two previous years if

asked for

• Adverse impact

analysis

• Veterans and

Disabled Workers

plan

• EEO-1s

Page 31: AAP presentation 2010 trends

Proprietary Slide 31 © Hampton Resources 0510

Preparing for the Audit, Cont.

• Total Compensation Plan with Methodology

• I-9s

• Job Postings

• Employment law posters

• General facility appearance

• Regular Review of Diversity Progress

Page 32: AAP presentation 2010 trends

Proprietary Slide 32 © Hampton Resources 0510

Penalties for Noncompliance

• Conciliation Agreement

– Back pay

– Job offers

– Seniority credit

– Additional training programs

– Special recruitment efforts

• Enforcement proceedings

– Debarment

– Monetary sanctions

Page 33: AAP presentation 2010 trends

Proprietary Slide 33 © Hampton Resources 0510

Summary

Don‟t breathe a sigh of relief.

Have a policy and enforce it on both internal and external recruiting resources.

Design an Affirmative Action Program with policies for the long-run.

Use data management and basic qualification to manage your record keeping burden.

Look at how you can use technology to reduce manual labor AND turn the record keeping requirements into a mechanism for talent pool development.

Seek expert services for guidance, guessing is not worth the consequence of getting it wrong.

Page 34: AAP presentation 2010 trends

Proprietary Slide 34 © Hampton Resources 0510

Questions

Cathleen M. Hampton

Hampton Resources

[email protected]

www.hamptonresources.com

(703) 794-9442