a truly global sme

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A Truly Global SME Carsten Peters

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A truly global SME – how process innovation enabled BAUR to localize into 20 languagesThe Austrian SME BAUR Prüf- und Messtechnik GmbH is a worldwide leader in high voltage testing and measurement. BAUR started localization in 2006, localized into 17 languages in 2007 and extends localization to 20 languages in 2008.The company adopted Kilgray's MemoQ tool, and, working together with the internal development department, established processes that yielded a saving of 68% on localization. The presentation highlights BAUR’s innovative processes, including the use of the centralized term base that enables them to keep perfect consistency across all localized materials, including user interfaces, documents and graphics.

TRANSCRIPT

Page 1: A Truly Global Sme

A Truly Global SME

Carsten Peters

Page 2: A Truly Global Sme

That is why I believe that we should teach our children to disregard all personal considerations in whatever they undertake to do and to adopt a purely objective approach.

In other words, a man who builds a house should take secondary importance to the building of the house itself; indeed, the only thing of any importance at all is for the house to be completed, once its foundations have been laid.

In Search of Identity

Anwar el-Sadat

Page 3: A Truly Global Sme

What BAUR does...

Hardware Software Firmware

Page 4: A Truly Global Sme

Process innovation enables you to localizeinto more than 20 languages

Page 5: A Truly Global Sme

Localization is expensive and time consuming

+

Page 6: A Truly Global Sme

You save costs and reduce time to market

+

Page 7: A Truly Global Sme

How much is it? €

/ S

ourc

e w

ord

Languages

Page 8: A Truly Global Sme

How much for technology?

10,000 €

Page 9: A Truly Global Sme

Your costs will increase with each additional language

+ +

+ +

=

Page 10: A Truly Global Sme

You will reduce costs by redesigning your processes=

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Set up the interfaces andfocus on the people

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Working with freelance translatorsmakes translations transparent

Before

Page 13: A Truly Global Sme

Working with freelance translatorsmakes translations transparent

Before

After

Page 14: A Truly Global Sme

You are in touch with the translator without a language service

provider

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You talk to the translator on the phone

You Translator

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The translator asks you comprehension questions

Page 17: A Truly Global Sme

The translator pays you a visit

Page 18: A Truly Global Sme

You will gain total control over the data TM

TB

+

+

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Terminology is stored in-house on your server

Page 20: A Truly Global Sme

Translation memories are your intellectual property

TM

Page 21: A Truly Global Sme

Setting up interfaces to other systems has never been easier

TM

TB

Page 22: A Truly Global Sme

A centralized term base controls terminologythroughout the company

Firmware ERPSoftware

Page 23: A Truly Global Sme

Single sourcing applied to firmware source code

and screenshots

Page 24: A Truly Global Sme

A converter tool checks the length of each termand reformats the file

Page 25: A Truly Global Sme

The term base output feeds the programming environment

Page 26: A Truly Global Sme

Adobe InDesign generates the screenshots

Adobe InDesign

Page 27: A Truly Global Sme

A term base export is used for localizing the

PC software

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Software localization tools are of no usebecause all the texts are hard coded

Page 29: A Truly Global Sme

Texts are exported as a multilingual text file

Page 30: A Truly Global Sme

A converter tool reformats the term base outputfor the programmer

Page 31: A Truly Global Sme

Part names storedin the ERP system are

handled by the term base

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A new part is engineered in-house or boughtby the purchasing department

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The ERP system assigns a unique ID number

Page 34: A Truly Global Sme

The term base imports the part list und provides the translations

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Determine rights and liabilities of all people involved

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Get the sales people from the local markets into the boat

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The translator gets in touch with the proofreader

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The proofreader has a deadline

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The translator delivers a released translation

+ =

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The translator is the leader in terminology management

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The translator creates and changes terms

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Sometimes the translator corrects the proofreader

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Terminology is available online

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Trust the translator but check and back up the data anyway

TM

TB

Page 45: A Truly Global Sme

Give her the responsability she deserves

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Check the data on a regular basis

TM

TB

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Do not forget to back up the data

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Overview of Systems @ BAUR

Firmware

Software

Web CMS

Term Base

TranslationMemory

CMS e-LearningERP

Page 49: A Truly Global Sme

Overview of Systems @ BAUR

Page 50: A Truly Global Sme

That‘s it!

Carsten Peters

Thank you.