A “taste” of leadership

Programme

Developing an effective team

Don Garford

Developing an effective team

Programme

• What is a team?• The stages to becoming an effective

team?• Achieving and maintaining the

performing team

What is a team?

For each of the groups of people say if you think they are a team, and if so what

makes them a team

What is a team….a definition?

…..a group in which the individuals have a common aim

and in which the jobs and skills of each member

fit in with those of the others…..Bernard Babbington-Smith

What is a team … a better definition?

A small number of people with complimentary skills who are committed to a common purpose,

performance goals, and common approach for which they hold

themselves mutually accountable.Katzenbach and Smith

Self assessment of your team?Turn to the person next to you and say how well you think your own team measures up

against each aspect of this proposition?Totally – Largely – Partly- A little -

Not at all

The stages to becoming an effective team

(Tuckman, Development sequences in small groups)

Forming

Storming

Norming

Performing

Achieving and maintaining the performing team

The balancing act!(John Adair, Action Centred Leadership)

Task

TeamIndividual

Achieving and maintaining the performing team

Getting the team values right

• Achievement• Adventure• Affection• Competitiveness• Co-operation• Freedom• Friendship• Inner Harmony

• Integrity• Involvement • Loyalty• Pleasure• Power• Recognition• Self-esteem• Wealth

Achieving and maintaining the performing team

Getting flow of communication right!

Achieving and maintaining the performing team

Getting the content of communication right

(Adapted from Bales)

Socio emotional

Positive actsShows solidarity

Shows tension releaseShows agreement

Negative actsShows disagreement

Shows tensionShows antagonism

Task relevant acts

QuestioningAsks for information

Asks for opinionAsks for suggestions

ProvidingGives suggestions

Gives opinionGives information

Achieving and maintaining the performing team

Getting decision making right

Achieving and maintaining the performing team

Understanding team “roles”

Technical Role Team Role

Team “roles” – the benefits?

• Knowledge of self • Knowledge of each other• Understanding of how to interact with

each other• Understanding of team “balance”

Belbin scoring Sh Co Pl RI ME Imp TW CF

Name

Name

Name

Name

Name

Name

Name

Discussion pointLook at the team results.

What does the profile tell you about your team and what you might do to develop it?

Enter your name and your scores in

the respective column

Achieving and maintaining the performing team Using work to learn - Significant

Event Analysis

To learn from and improve

What/why/how

Informal – improve ability of team to

openly discuss and handle difference

Leader has focus on creating appropriate

“climate”

Formal – develop skills to analyse and

solve problems

Achieving and maintaining the performing team

The leaders “duty” to role model

The conscious or unconscious behaviours of a person that can influence the behaviours, styles and attributes

of another person

Real role modelling?Whose behaviour do you admire?What do you admire about their

behaviour? Why do you admire it?

Role modelling

Social learning theory

• People observe the behaviour of others in given situations, and note the outcomes of those behaviours

• Consequently, they use this knowledge to shape their own behaviour in similar contexts with expectations of similar outcomes

Albert Bandura

Social learning theory

Developing an effective team

• What is a team?• The stages to becoming an effective team?• Achieving and maintaining the performing

team

Final reflections Reflect upon what we have covered in this

workshop and draw one conclusion for you as a “developer” of your team