a study on the antecedents and …indianresearchjournals.com/pdf/ijssir/2016/july/4.pdf · tamil...
TRANSCRIPT
International Journal of Social Science & Interdisciplinary Research_______________________________ ISSN 2277-3630 IJSSIR, Vol. 5 (7), JULY (2016), pp. 20-27 Online available at indianresearchjournals.com
A STUDY ON THE ANTECEDENTS AND CONSEQUENCES OF
ENGAGEMENT: A CONCEPTUAL FRAMEWORK
DR. R. KRISHNAVENI*; MS. R.MONICA**
*PROFESSOR,
PSG INSTITUTE OF MANAGEMENT,
PEELAMEDU, COIMBATORE – 641004,
TAMIL NADU, INDIA.
**RESEARCH SCHOLAR,
PSG INSTITUTE OF MANAGEMENT,
PEELAMEDU, COIMBATORE – 641004,
TAMIL NADU, INDIA.
ABSTRACT
Employee Engagement (EE) has been depicted as the success story of the emerging talent
imperative. Organizations across the globe widely practice engagement to capture the hearts,
minds and hands of the employees. Hence EE, when crafted addressing the needs of the
employees will result in better outcomes at the team, individual level eventually lead to
organizational effectiveness facilitating competitive advantage. As the concept of employee
engagement has grown in popularity, it has undergone significant developments in definition,
measurement, and conceptualization, This paper consolidates the research activities of EE in
three categories namely conceptualization, antecedents and consequences of EE and posit the
direction for the need of a dynamic engagement strategy.
KEYWORDS: Employee Engagement, Antecedents, Consequences, Discretionary Effort,
Intention to quit.
VI REFERENCES
1. Simon L. Albrecht (2012)The influence of job, team and organizational level resources
on employee well-being, engagement, commitment and extra-role performance. International
Journal of Manpower, Vol. 33 No. 7, 2012 pp. 840-853
2. Gagne´, M. and Bhave, D. (2011), “Autonomy in the workplace: an essential ingredient
to employee engagement and well-being in every culture”, in Chirkov, V.I., Ryan, R.M. and
Sheldon, K.M. (Eds), Human Autonomy in Cross-cultural Context: Perspectives on the
Psychology of Agency, Freedom, and Well-being, Springer, New York, NY, pp. 163-187.
3. Burke, R., & El-Kot, G. (2010). Work engagement among managers and professionals
in Egypt:Potential antecedents and consequences. Africal Journal of Economic and
Management Studies , 1(1), 42-60.
4,Schaufeli, W., & Bakker, A. (2003). Utrecht's Work Engagement Scale. Utrechts'
WorkEngagement Scale: Preliminary Manual . Occupational Health Psychology Unit: Utrecht
University.
International Journal of Social Science & Interdisciplinary Research_______________________________ ISSN 2277-3630 IJSSIR, Vol. 5 (7), JULY (2016), pp. 20-27 Online available at indianresearchjournals.com
5.Thiagarajan, B., & Renukadevi, V. (2011). Employee Engagement Practices in Indian BPO
Industries: An Empirical Investigation. Interdisciplinary Journal of Contemporary Research in
Business , 134-142.
6. Albrecht, S., & Andreetta, M. (2011). The influence of empowering
leadership,empowerment and engagement on affective commitment and turnover intentions in
community hearlth service workers: Test of a model. Leadership in Health Services , 24 (3),
228-237.
8. Slatten, T., & Mehmetoglu, M. (2011). Antecedents and effects of engaged frontline
employees:A study from the hospital industry. Managing Service Quality , 88-197.
9. McBain, R. (2007). The practice of engagement research into current employee engagement
practice. Strategic HR Review , 6 (6), 16-19.
10. Cartwright, S., & Holmes, N. (2006). The meaning of work: The challenge of regaining
employee engagement and reducing cynicism. Human Resource Management Review, 16, 199-
208.
11. Vance, R. J. (2006). Employee engagement and commitment: A guide to understanding,
measuring, and increasing engagement in your organization. Alexandria, VA: The SHRM
Foundation.
12. Czarnowsky, M. (2008). Learning‟s role in employee engagement: An ASTD research
Study. Alexandria, VA: American Society for Training & Development.
13.Wagner, R., & Harter, J. K. (2006). 12: The great elements of managing. Washington, DC:
The Gallup Organization.
14.Shuck ,Michael B., "Employee Engagement: An Examination of Antecedent and Outcome
Variables" (2010). FIU Electronic Theses and Dissertations. Paper 235.
15. Lloyd, R. (2008). Discretionary effort and the performance domain. The Australian and
New Zealand Journal of Organizational Psychology, 1, 22-34.
16. Wefald, A. J., & Downey, R. G. (in press). The construct dimensionality of engagement and
its relationship with satisfaction. The Journal of Psychology: Interdisciplinary and Applied.
17.Schaufeli,W.B., Taris, T.W. and Van Rhenen,W. (2008), “Workaholism, burnout and
engagement:three of a kind or three different kinds of employee well-being?”, Applied
Psychology: An International Review, Vol. 57 No. 2, pp. 173-203.
18. Halbesleben, J. (2010), “A meta-analysis of work engagement: relationships with burnout,
demands, resources and consequences”, in Bakker, A.B. and Leiter, M.P. (Eds), Work
Engagement: A Handbook of Essential Theory and Research, Psychology Press, New York,
NY, pp. 102-17.
International Journal of Social Science & Interdisciplinary Research_______________________________ ISSN 2277-3630 IJSSIR, Vol. 5 (7), JULY (2016), pp. 20-27 Online available at indianresearchjournals.com
19. Xanthopoulou, D., Bakker, A.B., Demerouti, E. and Schaufeli,W.B. (2009), “Work
engagement and financial returns: a diary study on the role of job and personal resources”,
Journal of Occupational and Organizational Psychology, Vol. 82 No. 1, pp. 183-200.
20. Robertson, Ivan T., and Cary L. Cooper. "Full engagement: the integration of employee
engagement and psychological well-being." Leadership & Organization Development
Journal 31.4 (2010): 324-336.
21.Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2003). Wellbeing the workplace and its
relationship to business outcomes: A review of the Gallup studies. In C. L. Keyes & J. Haidt
(Eds.), Flourishing: The positive person and the good life (pp. 205-
224). Washington, DC: American Psychological Association.
22. Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their
relationship with burnout and engagement: A multi-sample study. Journal of
Organizational Behavior, 25, 293-315.
23. Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: A new look at
the interface between nonwork and work. Journal of Applied Psychology, 88,518–528.
24.Lockwood, N. R. (2007). Leveraging employee engagement for a competitive
advantage.Alexandria, VA: Society for Human Resource Management.
25. Towers Perrin. (2003). Working today: Understanding what drives employee
engagement. Retrieved from
http://www.towersperrin.com/tp/getwebcachedoc?webc=hrs/usa/2003/200309/tale
nt_2003.pdf
26. Towers Perrin. (2007). Closing the engagement gap: A road map for driving superior
business performance. Retrieved from
http://www.biworldwide.com/info/pdf/Towers_Perrin_Global_Workforce_Study.
27. Beck, J. (2003). Independent workforce theory: Implications for HRD. Human Resource
Development International, 6, 21-41.
28. Kahn, W.A. (1990) „Psychological conditions of personal engagement and disengagement at
work‟, Academy of Management Journal, 33, 692-724.
29. Kahn, W. (1992). To be fully there: Psychological presence at work. Human
Relations, 45, 321-349.
30. Determinants of employee engagement and their impact on employee performance Anitha J.
International Journal of Productivity and Performance Management 2014 63:3 , 308-323
31. Mary Welch(2011)”The evolution of the employee engagement concept: communication
implications” Corporate Communications: An International Journal Vol. 16 No. 4, 2011 pp.
328-346
International Journal of Social Science & Interdisciplinary Research_______________________________ ISSN 2277-3630 IJSSIR, Vol. 5 (7), JULY (2016), pp. 20-27 Online available at indianresearchjournals.com
32. Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of
Managerial Psychology, 21, 600-619.
33. A theoretical model of the antecedents and outcomes of employee engagement : Dubin's
method Sowath Rana , Alexandre Ardichvili , Oleksandr Tkachenko Journal of Workplace
Learning 2014 26:3/4 , 249-266
34. Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial
and Organizational Psychology, 1, 3-30.
35. Czarnowsky, M. (2008). Learning‟s role in employee engagement: An ASTD research
Study. Alexandria, VA: American Society for Training & Development.
36. Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and
application. Thousand Oaks, CA: Sage
37. Csikszentmihalyi, M. (2003). Good business: Leadership, flow, and the making of
meaning. New York: Viking Penguin.
38. Rich, B. L., LePine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and
effects on job performance. Academy of Management Journal, 53, 617-635.
39. Robinson, D., Perryman, S., & Hayday, S. (2004). The Drivers of Employee Engagement
Report 408. Institute for Employment Studies, UK.
40. David Guest , (2014),"Employee engagement: a sceptical analysis", Journal of
Organizational Effectiveness: People and Performance, Vol. 1 Iss 2 pp. 141 - 156