a revolutionary new small group on-line sales tool health care plans provided by anthem blue cross....

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A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life and Health Insurance Company. Anthem Blue Cross is the trade name of Blue Cross of California. Independent licensees of the Blue Cross Association. ® ANTHEM is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association.

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Page 1: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

A Revolutionary New Small Group On-line Sales Tool

Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life and Health Insurance Company. Anthem Blue Cross is the trade name of Blue Cross of California. Independent licensees of the Blue Cross Association. ® ANTHEM is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association.

Page 2: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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We Heard You!

You said prospecting to the uninsured was challenging and took too much time

• In addition to selling BeneFits the traditional way, we have created a new tool to assist you and your clients.

• We will show you how you get instant credit for the sale.

www.BeneFitsFromBlueCross.anthem.com

Page 3: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Plain-speak & Jargon-free to help you educate small business owners

• On-line tutorials

• Pop-up FAQs

• Customizable real time quoting tool

• Encourages cross sell of Life/Dental/Vision

24 hour on-line comparison shopping

• 6 plans offered in the BeneFits portfolio

• Easy for Employee at-home enrollment

www.BeneFitsFromBlueCross.anthem.com

Page 4: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Enrollment on-line

• Ensures completed documents – eliminates follow up for missing info

• Employers apply on-line

• Employees can apply on-line or on paper

Employers can make first payment electronically using this on-line tool

Agents can track enrollment process using Agent Services – new tab BeneFits

www.BeneFitsFromBlueCross.anthem.com

Page 5: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Type this web address:

www.BeneFitsFromBlueCross.anthem.com

How to Access the Site

Page 6: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Are you AgentConnected?

Auto populates your agent info for sales

If you need help getting “connected” talk with your RSM or call Agent Support, it’s easy to establish your own web presence!

Page 7: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Let’s Take a Walk Through

Page 8: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Plain Speak Education

Visuals help demonstrate key concepts

Page 9: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Jargon-Free Experience

Important information is highlighted in a user friendly fashion

Page 10: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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24 Hour On-line Comparison Shopping

Users can click on each box for more plan details

Users navigate to as little or as much information as they need

Page 11: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Start by entering

• Number of employees

• Company zip code

Quick Quote

Page 12: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Quick Quote Census

User inputs basic census data:

•Name•Age•Home zip•Spouse/domestic partner•Dependent children

Page 13: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employer selects: •Plan(s)•Contributions•Percentage of premium•Flat dollar amount

Then a range of costs appear on the right

Quick Quote – Plans/Contributions

Page 14: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Opens the Door to DiscussAll Available Products

Site automatically communicates availability of other products:

Dental

Vision

Life

Clearly reflects savings from bundling discounts

Page 15: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Quick Quote – Dental

This tool thinks!

If the answer is “No” to offering dental then you continue

Page 16: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Quick Quote – Dental

If the answer is “Yes” to offering dental then plan and contribution choices pop up

The same process works for:

•Vision •Life

Page 17: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Quick Quote Pricing Summary

Easy to make changes, even at end:

•Plan offerings •Contributions

The Quote provides a pricing summary by employee:

•Price to employer•Price to employee

Page 18: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Sample PDF Quote

Agent and clients can print any PDF within the site.

Page 19: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employer Application

Census info populates app:

•Plan choices •Contributions

The left bar tracks where you are in the process.

Page 20: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employer Application

Review the potential cost

•Employee pays•Company pays

Page 21: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employee Application

It’s confidential for the employee

Page 22: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employee Application

Plans limited to those that the Employer chose

Left bar shows user where they are in the process

Page 23: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employee Application

After employees complete the on-line application they are given a checklist of required documents and examples of what is acceptable forms of proof.

Page 24: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Employee Final Application

Still want paper?

The employee and agent can view and print PDF versions of our application

Agents can view a PDF via the agent dashboard

Page 25: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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How to Access Your Agent Dashboard

Log onto the Anthem Blue Cross Agent Site and log in:

Click on the link to Agent Services>Small Group> BeneFits Dashboard

Page 26: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Your Agent Dashboard

The Agent Dashboard will appear so you can monitor your groups as they move through the enrollment process:

You are now able to see all the activity of your clients on-line before they submit to Underwriting and beyond.

Page 27: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Your Agent Dashboard

Pending status shows:

• Leads in process • Company details • Employee summary and details

Page 28: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Your Agent Dashboard

Approved/ Declined:

• Agents can print PDF’s of apps• Review participation and required documents page• View cost summaries for employer and employees

Page 29: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Your Agent Dashboard

Add General Agent:

Through the dashboard, agents can identify that they are working with a General Agent by simply adding the GA name and saving to set the relationship on that group. This function is available in pending applications and approve/decline.

Page 30: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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More Opportunity

Target More Business:

• An easy to navigate site • You can service more clients in a fraction of the time• Easier cross selling

It’s Like Being Cloned:

• How to tutorials• Clients can review options 24/7

It’s Simple:

• Coverage options• Cost summaries• Pop-up FAQ’s

Paperless Quotes and Enrollment:

• Tracking applications becomes a snap!• No chasing down missing information• It is always complete!

Page 31: A Revolutionary New Small Group On-line Sales Tool Health care plans provided by Anthem Blue Cross. Insurance plans provided by Anthem Blue Cross Life

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Thank You for Joining Us Today!