a nokia baril
TRANSCRIPT
1 © 2006 Nokia
Company Confidential
Supply Chain Transformation
Jean-Francois BarilSenior Vice President
Sourcing & ProcurementNokia Corporation
GSB-Stanford / IBM Supply Chain Management Summit
Stanford, October 24, 2006
Company Confidential2 © 2006 Nokia
Content
Introduction to Nokia•Mastering supply chain complexity•Moving from push to pull mode•Working together with best suppliers •Continuing to transform the industry•Summary
Company Confidential3 © 2006 Nokia
Nokia today
• Consumer devices and experiences• Mobile network equipment, solutions and services• Solutions for enterprise customers
Sources: Nokia estimates
Supplier to 58 WCDMA networks.Nokia for Business mobilizes enterprises globally.
10 phones manufactured each second.
800 million peopleglobally use a Nokia
device daily.
Company Confidential4 © 2006 Nokia
Nokia in the industry
A leading innovation company• The first Wi-Fi mobile device• The first commercial mobile TV
device• The first dual-mode, tri-band
WCDMA handset• …
Sources: Nokia, Businessweek Apr’06, Interbrand Jul’05
Top 10 Brands 6th most valuable brand
Company Confidential5 © 2006 Nokia
Nokia continues to grow faster than market
In 2005 Nokia’s mobile device volumes were up 28% compared to 2004.
Market volume for the same period was estimated at an increase of 24%.
24%
Source: Nokia
28%
Global mobile phoneyearly market growth estimates 1998-2005
-20%
0%
20%
40%
60%
80%
100%
1998 1999 2000 2001 2002 2003 2004 2005
Nokia volume growth %
Market volume growth %
Company Confidential6 © 2006 Nokia
Market change trendsUser experienceSimplicity, rich experience and products consumers can fall in love with.Sharing of experiences.
TechnologiesInternet convergence and non-cellular wireless
Role of AsiaChina and India increasingly drive demand and design preferences.
Business modelsMega-and regional operators consolidating. Fixed-mobile convergence. Internet-based business models.
Geographical and consumer diversityGeographical differences in consumer behavior and business landscape. Internet diversity.
Growth opportunitiesDevice market growing, traditional infra growing slightly. Growth potential in convergence services, enterprise mobility and infrastructure solutions & services.
Company Confidential7 © 2006 Nokia
Customers remain our top priority
CustomerGrowth
ProductivityBrand
Nokia priorities
Company Confidential8 © 2006 Nokia
The five businesses of Nokia
Create winning devices
Embrace consumerInternet services
Deliver enterprise solutions
Build scale in networks
Expand professional services
Bran
d &
Des
ign
Cust
omer
eng
agem
ent
and
fulfi
llmen
t
Tech
nolo
gy a
nd a
rchi
tect
ure
Nokia business portfolio Nokia strategic assets
Company Confidential9 © 2006 Nokia
Nokia is organized for growth
Customer and Market Operations
TechnologyPlatforms
Brand and designDeveloper supportResearch and venturingBusiness infrastructure
Mobile Phones
Multimedia Enterprise Solutions
Networks
Corporate FunctionsCorporate Functions
Hori
zont
al G
roup
s
Business Groups
Company Confidential10 © 2006 Nokia
Nokia at a glance
• Head office in Finland, operations around the world• Sales in more than 130 countries• Nokia sold its one billionth phone in 2005
Net sales (EUR million)
Operating profit (EUR million)
Operating margin, %
Earnings per share, diluted, EUR
Research and development (EUR million)
Personnel (year-end)
2005
34 191
4 639
13.6
0.83
3 825
58 874
+16
+7
+20
+1
+6
Change, %2004
29 371
4 326
14.7
0.69
3 776
55 505
Company Confidential11 © 2006 Nokia
Content
•Introduction to NokiaMastering supply chain complexity
•Moving from push to pull mode•Working together with best suppliers •Continuing to transform the industry•Summary
Company Confidential12 © 2006 Nokia
Nokia’s device businesses - differing needs
Mobile Phones Multimedia Enterprise Solutions
Company Confidential13 © 2006 Nokia
Wide product range
Case Nokia 6680
170 handset variants 250 sales package variants
Company Confidential14 © 2006 Nokia
Operations philosophy
NokiaContract manufacturer
• Local presence with a globally managed operations network• Late variation, products assembled to order• Planning for flexibility, usage of contract manufacturing
Enginemanuf
Final assembly & customization
Company Confidential15 © 2006 Nokia
Nokia supply chain in numbers
In 2005• we delivered 265 million mobile devices • from 10 own factories + extensive EMS network• we consumed over 100 billion components • from 60 strategic suppliers (200 total)• 4 full 747 cargo freighters per day
#2 Supply Chain in the World (AMR research, 2005)
Company Confidential16 © 2006 Nokia
Content
•Introduction to Nokia•Mastering supply chain complexity
Moving from push to pull mode•Working together with best suppliers •Continuing to transform the industry•Summary
Company Confidential17 © 2006 Nokia
The start of the turnaround story
0
40
80
120
160
1995 1996 1997 1998 1999 2000 2001 2002 2003
Inventory in Days of Supply(DOS)
TOWARDS WORLD CLASS
COMPETITIVE ADVANTAGE
SHAPE-UPAnnual report 1995:
“Despite strong sales growth, Nokia Mobile Phones profitability was adversely affected by a number of factors during the year. The principal factor affecting profitability was the difficulty of meeting the challenges created by the business group's rapid growth. …. Profitability was also affected by … interruptions in the supply of certain components, as well as logistical issues. Consequently, the business group experienced certain difficulties in bringing this production capacity and logistics associated therewith up to optimal levels.”
Company Confidential18 © 2006 Nokia
Extended enterprise ”Replacing inventory with information”
• End-to-end integration of Demand Supply Network• End-to-end efficiency, speed and visibility• Backbone
• Process integration• Web based process integration (Extranet portals)• System-to-system integration (ROSETANET)
SuppliersSuppliers
ContractContractManufacturersManufacturers
SalesSalesiHubsiHubs &&LSPsLSPs
ChannelChannelPartnersPartnersFactoriesFactories
BanksBanks
NokiaNokia
Consumer
TelecomTelecomOperatorsOperators
Lean material flow
Rich information flow
Company Confidential19 © 2006 Nokia
Pull-driven supply chain
SYNCROprocess
Extranet Portal
E2E CollaborationPlanning tool
Company Confidential20 © 2006 Nokia
Overview of iHUB business model
Nokia FactoryiHUB/LSPGlobal/Regional/Local
Suppliers
LineReplenishment
Material flow
iHUB replenishments
Nokia GLOBAL
Call off
DV for capacity booking and shipment planning
DSB
FC for capacity reservation
LRVP
GIT, DOS DOS
ConsumptionSelfbilling by consumption
Information Money flow
Real time customer demand
LRVP – Long Range Volume PlanFC – Midterm forecastDV – Demand VisibilityGIT – Goods In TransitDOS - Days Of SupplyDSB - Demand Supply Balancing
Company Confidential21 © 2006 Nokia
One standard for supplier integration
Money flow
Inbound fulfillment
Collaborative Forecasting
Nok
ia
InboundHub
3B2 Notify of advanced shipmentProduction line call offs
3B2 Notify of advanced shipment HUB to production line
3C7 Self billing invoice
3C6 Notify of remittance advice
Supp
liers
4B2 Notify of shipment receipt
4C1 Distribute inventory report
4A1 for Rolling Forecast & 4A3 for Demand Visibility4A5 for Response to RF unconstrained & DV constrained
The Rosetta StoneA slab of basaltMade 196 b.c.Discovered July 1799 by Pierre Francois Xavier Bouchardon the stone: Hieroglyphs, Demotic and Greek
Company Confidential22 © 2006 Nokia
EDI (300+ Partners)Existing standard. Nokia recongises that EDI is neededby some partners, and will be supported accordingly
System to System
Nokia Portal (NGSW)
NGSW is Nokia's webmarketplace. Easy to set up and operate, but does not deliver a system to system connection.
Human to System
Rosettanet is a non-proprietary XML protocol allowing System to System connections.
eBusiness Tools for doing business with Nokia
© NOKIA – NMP Global Supplier Day 2001 / Jean-Francois Baril / Date / page 22
Company Confidential23 © 2006 Nokia
Big share of Nokia business RosettaNet-enabled
SuppliersSuppliers
ContractContractManufacturersManufacturers
POSPOSHubs &Hubs &LSPsLSPs
ChannelChannelPartners & retailPartners & retailFactoriesFactories
BanksBanks Consumer
TelecomTelecomOperatorsOperators
RosettaNet in production with 12 customers
RosettaNet in production with 74 suppliers
PIP4A1/4A3/4A4/4A5 forecast
PIP4B2 shipment receipt
PIP4C1 inventory report
PIP3A4/3A7 order
PIP3B2 shipment notification
PIP3C6 remittance advice
PIP3C7 self-billing
PIP3A4/3A7/3A8 order
PIP3B2 shipment notification
PIP3C3 invoice
PIP4A4 demand plan
PIP4C1 inventory report
PIP4E1 sales report
Company Confidential24 © 2006 Nokia
Realize the RFID PotentialLimited benefit from RFID technology as such
RFID will explode the amount of real-time supply chain data available
Value of the data depends on speed of making it available for operative decisions within the supply chain
Proprietary RFID solutions will not work in big scale
Standard communication between trading partners a prerequisite to realize full RFID potential
Company Confidential25 © 2006 Nokia
Content
•Introduction to Nokia•Mastering supply chain complexity•Moving from push to pull mode
Working together with best suppliers•Continuing to transform the industry•Summary
Company Confidential26 © 2006 Nokia
Foundation of Nokia’s leadership
OPERATIONAL EXCELLENCE
SupplierNetwork
CUSTOMER SATISFACTION
GREAT PRODUCTS
Company Confidential27 © 2006 Nokia
People, Leadership & Value Based Partnership
Nokia supply chain fundamentals
Flexible and Trusted
SupplyQuality
LeadershipCost
LeadershipPerformanceLeadership
Fact Based Process Management
Technology Planning
Customer Delight
Company Confidential28 © 2006 Nokia
Company Confidential29 © 2006 Nokia
Sourcing ”Family” to create solution
LogisticsSourcing and R&D
Solution Creation
Business Groups
Operations
BusinessPlanning
Business Planning &Product Program Mgt
Supplier Management& Development
MaterialsManagement
End to End Processes
Company Confidential30 © 2006 Nokia
Strategic goal: Customer first
Speed-up Product & Technology Introduction
Drive Quality for CompetitiveAdvantage
Ensure Flexible and TrustedSupply
Create Total Cost Leadership
Key Sourcing Strategies Strategic AssetsSu
pplie
r Bas
e
Proc
ess
Inte
grat
ion
Peop
le a
nd C
ompe
tenc
es
Collaboration
Company Confidential31 © 2006 Nokia
Transforming supplier portfolio
Top 11-30
20%
Rest20%
Top 10 Suppliers
60%
Economy of scale
Competition
Deep Co-operation
% of Purchases
#1 customer
• Far less suppliers than competitors
• Long-term relationships
Company Confidential32 © 2006 Nokia
Coherence and interaction of the four elements bring leadership
25% Brain
25% Heart
25% Hands
25% Guts
Passion and Trust
Company Confidential33 © 2006 Nokia
Partnership Journey
Mutual PASSION and TRUST
120% Target Setting
Optimized Processes
Creation of Positive Delta
Customer Delight
Company Confidential34 © 2006 Nokia
Content
•Introduction to Nokia•Mastering supply chain complexity•Moving from push to pull mode•Working together with best suppliers
Continuing to transform the industry•Summary
Company Confidential35 © 2006 Nokia
Sourcing & Procurement strategic intent
The Most Efficient Supplier Network to Offer the Best Solutions
to Meet Customer Expectations
Company Confidential36 © 2006 Nokia
Working together beyond the obvious
Collaboration Inside Outside
Execution
Company Transformation
Company Confidential37 © 2006 Nokia
Examples of supplier network
Mechanics ClustersModules
Nokia Standard Tooling“Pseudo ODM”
Supplier Day
Company Confidential38 © 2006 Nokia
What’s Next… Sourcing Excellence
Sourcing Excellence as a key ingredient for Nokia’s business model transformation
Benefits:• Innovation• Time to market• Risk management• OPEX/CAPEX efficiency• Financial model flexibility• Agility
Redefines core/context
Company Confidential39 © 2006 Nokia
Excellence and Excitement
Vision
Deeper Collaboration
Operational
Lead
ersh
ip C
ultu
re Miracles
Excellent
Basic
and
Everyone doesDirectly orIndirectly
Very few do
?
Company Confidential40 © 2006 Nokia
Excellence in Sourcing
Excellence DomainsExcellence Domains
Perf
orm
ance
Perf
orm
ance
Known Known Best BenchmarkBest Benchmark New 1. Close gap to benchmark
2. Identify new excellencedomains
3. Help Nokia to transformbeyond the obvious
Company Confidential41 © 2006 Nokia
Content
•Introduction to Nokia•Mastering supply chain complexity•Moving from push to pull mode•Working together with best suppliers •Continuing to transform the industry
Summary
Company Confidential42 © 2006 Nokia
Working Together
PARTNERSHIPRELATIONSHIP
SUPPLIERPORTFOLIO
ORGANISATION
INTEGRATIONINSIDE NOKIA
Top 11-30
20%
Rest20%
Top 10 Suppliers
60%Mutual TRUSTand PASSION
120% Target Setting
Optimized Processes
Creation of Positive Delta
End Customer Delight
OPERATINOAL EXCELLENCE
SupplierNetwork
CUSTOMER SATISFACTION
GREAT PRODUCTS
EXECUTION
Company Confidential43 © 2006 Nokia
Summary• Managing Supply Chain complexity • Moving from Push to Pull mode through
supplier integration• Extending the Lead with the Best Suppliers• Passion for creating superior solutions to
lead the market
Transformation Continues
Make the impossible possible through collaboration