a comparative study of corporate social responsibility in bangladesh and pakistan
TRANSCRIPT
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment
* Correspondence to: Malik Asghar Naeem, Asian Institute of Technology, PO Box 4, Klong Luang, Pathumthani 12120, Thailand. E-mail: [email protected]
Corporate Social Responsibility and Environmental ManagementCorp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009)Published online 25 February 2009 in Wiley InterScience(www.interscience.wiley.com) DOI: 10.1002/csr.185
A Comparative Study of Corporate Social Responsibility in Bangladesh and Pakistan
Malik Asghar Naeem1* and Richard Welford2
1 Asian Institute of Technology, Thailand2 University of Hong Kong, Hong Kong
ABSTRACTMaking a contribution to sustainable development through good corporate social respon-sibility presents businesses with a challenge, particularly in developing countries. This paper measures the sensitivity to corporate social responsibility amongst businesses operating in Bangladesh and Pakistan through a review of written policies of both listed local fi rms and multinational corporations operating there. We use the Global Compact supplemented by relevant parts of the Global Reporting Initiative Sustainability Reporting Guidelines to benchmark companies and countries. Signifi cant differences are found between local listed companies and multinational corporations. However, all com-panies are seen to be failing to engage with many aspects of corporate social responsibility related to sustainable development. Specifi c defi ciencies relate to anti-corruption, gender equality, child labor, community giving and the formal representation of workers. Few differences are found between the approaches taken by companies in Bangladesh and Pakistan. Given the development needs of the region we point to businesses being unwill-ing or unable to adopt suffi ciently robust corporate social responsibility and point to a role for both government and civil society. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.
Received 24 April 2008; revised 27 July 2008; accepted 3 September 2008
Keywords: sustainable development; Bangladesh; Pakistan; Global Compact; Global Reporting Initiative; human rights; labor
standards; anti-corruption; environment.
Introduction
THE STATE, CIVIL SOCIETY AND THE BUSINESS SECTOR ARE THE KEY PLAYERS RESPONSIBLE FOR ACHIEVING THE GOAL of sustainable development. Given economic globalization, however, the business sector has become more
important in terms of delivering tools and strategies to tackle the world’s development challenges.
Hart (1997) claims that although social and political issues are the root cause of the threat to sustainable
A Comparative Study of CSR in Bangladesh and Pakistan 109
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
development in the world, only corporations have the three essential components –resources, global reach and
motivation – to achieve it. Corporations represent over half of the world’s largest economies (Anderson and Cava-
nagh, 1996 cited in Adams et al., 2004; Zadek, 2001) and the sales of the top 200 corporations is almost equal
to one-quarter of the world’s economic activity (Wheeler and Sillanpaa, 1997, cited in Adams et al., 2004; Zadek,
2001). Therefore, it seems only appropriate that this sector should play a proactive role in attaining the goal of
sustainable development. The United Nations (UN) World Summit for Sustainable Development in Johannesburg
in 2002 voiced the need for businesses to contribute to the building of equitable and sustainable societies,
wherever they work. In response to this perception, the paradigm of corporate social responsibility (CSR) has
become an essential part of business strategy amongst those companies committed to contributing to sustainable
development (Welford and Frost, 2006).
Pakistan and Bangladesh are home to about 300 million people with an abundant labor force and highly variable
legal protection. In such developing economies, there is greater chance of labor exploitation and human rights
violations. Moreover, because of cheap labor and less stringent environmental and labor laws, these countries have
become ‘havens for dirty industries’ and have attracted local, as well as international, fi rms that cannot operate in
developed countries (Bryant and Bailey, 1997 cited by Lund-Thomsen, 2004). This state of affairs often worsens
environmental degradation. At the same time, the two countries have also been plagued by poverty, illiteracy,
human rights violations, child labor abuse and an unskilled labor force prone to other forms of exploitation. All
of these issues point to a role for business, alongside that of the state and civil society, in achieving the goal of an
equitable and cohesive society.
This paper examines the CSR policies of listed local fi rms and multinational companies (MNCs) operating in
Bangladesh and Pakistan. In particular we examine the sensitivity of fi rms to CSR, which is measured in terms
of the availability of written policies in four CSR areas: human rights, labor standards, the environment and anti-
corruption.
Research Framework
CSR is a very broad concept. In this study, however, CSR is viewed in the light of the ten principles of the UN’s
Global Compact that are grouped into four major areas noted above. In addition, the indicators provided in the
sustainability reporting guidelines produced by the Global Reporting Initiative (GRI) are employed to identify
various aspects of CSR corresponding to the four major CSR areas. The consideration and inclusion of the four
areas and the corresponding elements into the written policies of selected companies determines their concern
and sensitivity to CSR.
The goal of the Global Compact is to generate leadership, individually as well as collectively, among businesses
to foster the concept of free markets and to address the concerns of the society at the same time (Sethi, 2003).
The ten principles of the Global Compact are derived from four major international agreements (the Universal
Declaration of Human Rights, the Fundamental Principles and Rights at Work of the International Labor Orga-
nization, the Rio Declaration on Environment and Development, and the UN Convention Against Corruption)
providing general direction and facilitating a culture of respect, in businesses, for the observance of its social
responsibility.
GRI is a partnership and coalition among businesses, non-governmental organizations (NGOs), the Interna-
tional Labor Organization (ILO), United Nations Environment Programme (UNEP) and accounting societies. The
coalition has pioneered the development of reporting guidelines that are important for achieving the goal of sus-
tainability. A unique characteristic of GRI is its multi-stakeholder composition. The voluntary reporting guidelines
have been developed through discussions with stakeholders at meetings held in Asia, Europe and the Americas.
According to Adams et al. (2006), GRI Sustainability Reporting Guidelines are the dominant guidelines for report-
ing and there can be observed an increasing trend of adoption of GRI guidelines in the business sector.
Because the Global Compact has been initiated and supported by the UN, it has the potential to gather a con-
sensus from all countries of the world and has been used as the starting point in this research. Moreover, GRI
adds detail to the general nature of the Global Compact principles. The two initiatives complement each other,
and thus, have been used to benchmark companies in this research. GRI indicators have previously been used as
110 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
comparison criteria by Frost et al. (2005) in a study that examines the sustainability reporting of Australian
fi rms.
The four areas encompassing the corresponding Global Compact principles are outlined in Table 1.
The four major areas of the Global Compact are further defi ned by reference to 25 elements adapted from the
Sustainability Reporting Guidelines. Table 2 elucidates the important elements corresponding to each of the four
major areas of human rights, labor standards, environment and anti-corruption.
Research Methodology
A questionnaire was constructed, keeping in view the framework of the research comprising the four major areas
of CSR and corresponding elements as described in Table 2, in order to gauge the sensitivity of businesses in
Bangladesh and Pakistan. In Bangladesh, a random sample of 100 businesses listed on Dhaka and Chittagong
stock exchanges was taken. Questionnaires were sent to fi rms by post followed by telephone calls; however, none
of the fi rms replied. Therefore, connections with three well-known NGOs namely, ActionAid-Bangladesh, Bangla-
desh Enterprise Institute (BEI) and IUCN-Bangladesh were used to conduct surveys following a snowball sampling
method. Responses from 46 businesses – 24 listed local fi rms and 22 MNCs – were received.
In Pakistan, a total of 100 businesses listed on Karachi and Lahore stock exchanges were selected randomly and
research questionnaires were sent to them by post. Only 12 fi rms returned the questionnaires. As pointed out by
Grinnel (2001), the low response rate is one of the disadvantages associated with mail surveys and usually the
response rate is only 10 to 12%. In the wake of the low response rate, the non-respondent business fi rms were
contacted through telephone calls a number of times. References and contacts of WWF-Pakistan (Lahore Offi ce)
were employed and eventually responses from 83 fi rms – 59 listed local companies and 24 MNCs – were
received.
Written Policies on CSR
Table 3 indicates a considerable difference between local and multinational fi rms in terms of having written poli-
cies on the four areas of CSR in both countries. In Bangladesh, on average, 79.5% of MNCs surveyed have written
policies on the four areas in contrast to 31.25% of listed local companies. Similarly, 79.2% of MNCs have written
policies in contrast to 35.6% of listed local companies in Pakistan.
1. Human rights� Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and� Principle 2: make sure that they are not complicit in human rights abuses.
2. Labor standards� Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective
bargaining;� Principle 4: the elimination of all forms of forced and compulsory labor;� Principle 5: the effective abolition of child labor; and� Principle 6: the elimination of discrimination in respect of employment and occupation.
3. Environment� Principle 7: Businesses should support a precautionary approach to environmental challenges;� Principle 8: undertake initiatives to promote greater environmental responsibility; and� Principle 9: encourage the development and diffusion of environmentally friendly technologies
4. Anti-corruption� Principle 10: Businesses should work against all forms of corruption, including extortion and bribery.
Table 1. The Global Compact Principles
A Comparative Study of CSR in Bangladesh and Pakistan 111
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Elements related to human rightsHR 1 Protection of all aspects of human rights within the operations of the companyHR 2 Monitoring the protection of human rights within the company
s supply chain HR 3 Commitment to non-retaliation and process for effective employee grievance systemHR 4 Providing training to security personnel to create awareness about respect for human rights HR 5 Protection of rights of indigenous people within the workforce as well as in the communities where an organization
operatesHR 6 Allocating a share of operating revenues from the area of operations and its redistribution to local communities
Elements related to labor standardsLS 1 Existence of policies and procedures regarding freedom of association and collective bargainingLS 2 Elimination of forced and compulsory labor within the sphere of infl uence of the business entityLS 3 Provision for formal worker representation in decision-making or managementLS 4 Abolition of child labor within the operations of the business entityLS 5 Monitoring to ensure abolition of child labor in supply chain and the contractors LS 6 Prevention of all forms of discrimination in business operationLS 7 Provision of health and safety of employeesLS 8 Providing information to workers about HIV/AIDS and its preventive measuresLS 9 Provision of health facilities LS 10 Capacity building of employees through training courses each yearLS 11 Equal opportunities and monitoring mechanism to address workplace harassment and other forms of
discrimination LS 12 Composition of senior management with reasonable female/male ratio and other indicators of diversity as culturally
appropriateLS 13 Social performance reporting practice of business entities
Elements related to environmental protectionEP 1 Commitment to environmental protection within the operations of the organization itselfEP 2 Monitoring the environmental protection practices along the supply chain EP 3 Environmental reporting practiceEP 4 Allocation of resources for research and development related to environmental protection
Elements related to anti-corruption AC 1 Addressing the issue of bribery and corruption within the organization AC 2 Addressing the issue of bribery and corruption in the supply chain
Table 2. Key elements of human rights, labor standards, environment and anti-corruption from GRI
A great difference was observed in having written policies in the area of environmental protection and anti-
corruption. A large number of MNCs (81.8%) have written policies on each of the two elements in contrast to
small number of listed local companies – 33.3% and 16.7% respectively – operating in Bangladesh. Similarly, a
large number of MNCs operating in Pakistan also have written policies on the two areas – 100% and 83.3% – as
compared with 45.7% and 20.3% of listed companies having policies on the two areas respectively. The results of
chi-square test, as shown in Table 3, also confi rm that there is a signifi cant difference between MNCs and listed
local companies operating in Bangladesh in terms of having written policies on each of the four CSR areas. The
chi-square test results also indicate that in Pakistan (except for the area of labor standards) there is a signifi cant
difference between MNCs and listed local companies.
A large number of listed local fi rms in the two countries – 68.75% in Bangladesh and 64.4% in Pakistan – do
not have written policies on the four CSR areas. However, the listed local fi rms having written policies have attached
more attention to two areas of CSR, namely labor standards and protection of environment, in contrast to other
two areas related to human rights protection and anti-corruption. In Bangladesh, 45.8% of the listed local fi rms
have written policies on labor standards while the area of environmental protection has been included into written
policies by 33.3% of the fi rms, while in Pakistan, the two areas have been included into written polices by 59.5%
112 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Ban
glad
esh
Paki
stan
Diff
eren
ce
betw
een
liste
d lo
cal c
ompa
nies
of
the
two
coun
trie
s
Diff
eren
ce
betw
een
MN
Cs
of
the
two
coun
trie
s
Multinational companiesSample Size = 22
Listed local companiesSample Size = 24
Chi-square test of Independence
Multinational companiesSample Size = 24
Listed local companiesSample Size = 59
Chi-square test of Independence
Chi-square test of Independence
Chi-square test of Independence
Yes
coun
t (%
)Ye
s C
ount
(%
)P-
valu
eSi
g.
Diff
.Ye
s C
ount
(%
)Ye
s C
ount
(%
)P-
valu
eSi
g.
Diff
.P-
valu
eSi
g.
Diff
.P-
valu
eSi
g.
Diff
.
Wri
tten
pol
icie
s on
hu
man
rig
hts
177
0.0
0 <
0.0
5 ye
s13
12 0
.01
< 0
.05
yes
0.3
9 >
0.0
5no
0.1
0 >
0.0
5no
(77.
3)(2
9.2)
(54.
2)(2
0.3
)W
ritt
en p
olic
ies
on
labo
r st
anda
rds
1711
0.0
3 <
0.0
5ye
s19
33 0
.15
> 0
.05
no0
.40
> 0
.05
no0
.88
> 0
.05
no(7
7.3)
(45.
8)(7
9.2)
(59.
5)W
ritt
en p
olic
ies
on
envi
ronm
ent
prot
ectio
n
188
0.0
0 <
0.0
5ye
s24
270
.00
< 0
.05
yes
0.2
3 >
0.0
5no
0.0
3 <
0.0
5ye
s(8
1.8)
(33.
3)(1
00
)(4
5.7)
Wri
tten
pol
icie
s on
an
ti-co
rrup
tion
184
0.0
0 <
0.0
5ye
s20
120
.00
< 0
.05
yes
0.7
> 0
.05
no0
.89
> 0
.05
no(8
1.8)
(16.
7)(8
3.3)
(20
.3)
Ave
rage
17.5
7.5
1921
(%
)(7
9.5)
(31.
25)
(79.
2)(3
5.6)
Tabl
e 3.
Com
pari
son
of M
NC
s an
d lis
ted
loca
l com
pani
es o
pera
ting
in B
angl
ades
h an
d Pa
kist
an in
ter
ms
of h
avin
g w
ritt
en p
olic
ies
on f
our
key
area
s of
CSR
A Comparative Study of CSR in Bangladesh and Pakistan 113
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
and 45.7% of fi rms respectively. However, the results of the chi-square test of independence indicate that there is
no signifi cant difference between listed local fi rms of the two countries in terms of having written policies on four
CSR areas.
Table 3 shows that a large number of MNCs in Bangladesh, 77.3% as compared against 54.2% of those of in
Pakistan, have written policies on human rights protection. While in the other three areas, percentages of fi rms
having written policies are comparatively higher in Pakistan. However, the chi-square test results point out that
except for the area of environmental protection, there is no signifi cant difference in written policies of MNCs of
the two countries. In Pakistan, 100% of MNCs have written policies on environmental protection in comparison
to 81.8% of those in Bangladesh.
Human Rights
Table 4 shows that, on average, a small number of listed local fi rms in the two countries – 17.9% in Bangladesh
and 13.9% in Pakistan – have written policies on elements related to human rights protection. However, in contrast
to local listed fi rms the average percentage of MNCs having written policies on human rights elements is higher:
58.2% in Bangladesh and 40.8% in Pakistan.
In Bangladesh, if we examine each of the six GRI elements, we fi nd that all are included in some of the written
policies of local listed fi rms. The policies exist in between 12.5% (HR 2, HR 5 and HR 6) and 29.2% (HR 1) of
companies. The range of MNCs having policies on each of the six elements varies from 36.4% (HR 6) to 77.3%
(HR 1 and HR 3). Similarly, in Pakistan, each of the six human rights elements is part of written policy of listed
local fi rms within a range of 8.5% to 20.3% in contrast to a range of 29.2% to 54.2% of MNCs having written
policies. The results of the chi-square test of independence indicate that there is a signifi cant difference between
MNCs and listed local companies in the two countries in all six elements of human rights protection except for
HR 6 in Bangladesh.
The comparison of fi gures related to listed local fi rms of two countries indicates that the percentage of local
Bangladeshi fi rms having written policies on each of the six elements is higher as compared to those of the listed
local fi rms in Pakistan. However, results of the chi-square test indicate that there is no signifi cant difference
between listed local fi rms of the two countries in terms of having written policies on human rights protection
elements.
There are some commonalities among the listed local fi rms of the two countries. The highest percentage of
listed fi rms in the two countries have written policies on the element related to protection of all aspects of human
rights within the operations of the company (HR 1). The other three elements that have been integrated into written
policies by the least number of fi rms are related to protection of human rights along the supply chain (HR 2),
protection of rights of indigenous people (HR 5) and allocation of a share of operating revenues for redistribution
to the local communities (HR 6). In Bangladesh, only 12.5% of listed fi rms have written policies on each of the
three elements. While in Pakistan, each of these three elements is part of written policies of the fi rms within a
range of 8.5% to 10.2% only.
The fi gures in Table 4 relating to the percentage of MNCs having written policies on human rights elements
reveal that more MNCs in Bangladesh have written policies on each of the elements as compared to those operat-
ing in Pakistan. However, the chi-square test results indicate that there is no signifi cant difference between MNCs
of the two countries. Similar to those of listed local fi rms, the element related to allocation of revenues for redis-
tribution to local communities (HR 6) has also been included in written policies by the least number of MNCs in
the two countries. Only 29.2% of MNCs in Pakistan and 36.4% of those in Bangladesh have written policies on
that element.
Labor Standards
In Bangladesh, 32.5% of local listed fi rms and 61.4% of MNCs have written policies on the 13 GRI elements related
to labor standards (Table 5). In Pakistan, 38.9% of listed local companies and 65.8% of MNCs have written policies
on these 13 elements of labor standards.
114 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Ban
glad
esh
Paki
stan
Diff
eren
ce
betw
een
liste
d lo
cal c
ompa
nies
Diff
eren
ce
betw
een
MN
Cs
Multinational companies Sample Size = 22
Listed local companies Sample Size = 24
Chi-square test of Independence
Multinational companies Sample Size = 24
Listed local companies Sample Size = 59
Chi-square test of Independence
Chi-square test of Independence
Chi-square test of Independence
Yes
coun
t(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
Yes
Cou
nt(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
HR
1Pr
otec
tion
of a
ll as
pect
s of
hu
man
rig
hts
with
in t
he
oper
atio
ns o
f th
e co
mpa
ny
177
0.0
0 <
0.0
5ye
s13
120
.00
< 0
.05
yes
0.3
9 >
0.0
5
No signifi cant difference
0
.1 >
0.0
5
No signifi cant difference
(77.
3)(2
9.2)
(54.
2)(2
0.3
)
HR
2Pr
otec
tion
of
HR
with
in
the
com
pany
’s
supp
ly c
hain
103
0.0
1 <
0.0
5ye
s 9
6 0
.00
< 0
.05
yes
0.7
6 >
0.0
5 0
.58
> 0
.05
(45.
5)(1
2.5)
(37.
5)(1
0.2
)
HR
3C
omm
itmen
t to
non
-re
talia
tion
175
0.0
0 >
0.0
5ye
s12
11 0
.03
< 0
.05
yes
0.8
2 >
0.0
50
.06
> 0
.05
(77.
3)(2
0.8
)(5
0)
(18.
6)
HR
4Tr
aini
ng o
f se
curi
ty
pers
onne
l
125
0.0
0 >
0.0
5ye
s10
10 0
.02
< 0
.05
yes
0.6
8 >
0.0
50
.38
> 0
.05
(54.
5)(2
0.8
)(4
1.7)
(16.
9)
HR
5Pr
otec
tion
of
righ
ts o
f in
dige
nous
pe
ople
133
0.0
0 <
0.0
5ye
s8
50
.01
yes
0.5
7 >
0.0
50
.08
> 0
.05
(59.
1)(1
2.5)
(33.
3)(8
.5)
HR
6A
lloca
tion
of
reve
nues
for
re
dist
ribu
tion
to lo
cal
com
mun
ities
83
0.0
6 >
0.0
5no
7 5
0.0
2ye
s0
.57
> 0
.05
0.6
0 >
0.0
5(3
6.4)
(12.
5)(2
9.2)
(8.5
)
Ave
rage
Cou
nt12
.84.
3 9
.8 8
.2(%
)(5
8.2)
(17.
9)(4
0.8
)(1
3.9)
Tabl
e 4.
Com
pari
son
of M
NC
s an
d lis
ted
loca
l com
pani
es o
pera
ting
in B
angl
ades
h an
d Pa
kist
an in
ter
ms
of h
avin
g w
ritt
en p
olic
ies
on e
lem
ents
rel
ated
to
hum
an
righ
ts p
rote
ctio
n
A Comparative Study of CSR in Bangladesh and Pakistan 115
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
On an individual element basis, 8 of the 13 elements are part of written policies of more than 60% of MNCs in
Bangladesh while in Pakistan; 9 out of 13 elements are part of written policies of MNCs within a range of 79.2%
to 83.3%. Similarly, 33.3% to 45.8% of the listed local fi rms in Bangladesh have written policies on eight elements
while in Pakistan nine elements are part of written policies of listed fi rms within a range of 50.8% to 54.2%. The
two most ignored elements by the listed local fi rms in the two countries are related to composition of senior man-
agement with a reasonable female/male ratio (LS 12) and reporting on social performance (LS 13); none of the
local fi rms in Pakistan has written policies on the former element while the latter element is part of written poli-
cies of only 3.4% of the listed fi rms. In Bangladesh the two elements are part of written policies of 16.7% and
8.3% of the listed fi rms respectively. The same two elements have also been ignored by a large number of MNCs
in the two countries. The results of chi-square test of independence indicate that except for 6 elements out
of a total of 13, there is signifi cant difference between MNCs and listed local fi rms operating in Bangladesh
(Table 5).
The six elements that are not signifi cantly different are related to workers’ representation in decision-making
(LS 3), monitoring supply chain to ensure abolition of child labor (LS 5), non-discrimination (LS 6), providing
information to workers on HIV/AIDS and its preventive measures (LS 8), composition of senior management
with reasonable female/male ratio (LS 12) and social performance reporting (LS 13). These are the elements that
have been integrated into written policies by a fewer number of listed local fi rms as well as by the MNCs. However,
in Pakistan, there is signifi cant difference between the MNCs and local fi rms in all the elements.
Although percentages of listed local fi rms in Pakistan having written policies on most of the elements is higher
than those of the fi rms in Bangladesh, the results of chi-square test indicate that except for two elements (LS 10,
LS 12), there is no signifi cant difference between listed local fi rms of two countries.
The chi-square test results indicate that there is a signifi cant difference between MNCs of two countries in
having written policies on two elements related to workers representation in decision-making (LS 3) and female/
male ratio in senior management (LS 12). The former element is part of comparatively large number of MNCs in
Pakistan while comparatively large number of MNCs in Bangladesh has integrated the later element into their
written policies.
Environmental Protection
Table 6 indicates that on average, 69.5% of MNCs in contrast to 23.9% of listed local fi rms in Bangladesh
have written policies on the four GRI elements related to environmental protection. In Pakistan, on average,
59.4% of MNCs in contrast to 16.9% of listed local companies have written policies. These fi gures reveal
a signifi cant difference between the local listed and multinational fi rms in the two countries in all four
elements.
The fi rst element of environmental protection that is related to environmental protection within the operations
of the organization (EP 1), in comparison to the other three elements, has received more attention from listed local
fi rms in the two countries: 33.3% of the fi rms in Bangladesh and 45.8% of those in Pakistan.
The element that is included in written policies by the lowest number of listed local fi rms is related to allocation
of resources for environmental research and development (EP 4). Only 16.7% of local fi rms in Bangladesh and
6.8% of those in Pakistan have included this element in their written policies.
The results of chi-square test of independence reveal that the listed local fi rms of the two countries are signifi -
cantly different in terms of having written policies on one element that is related to monitoring environmental
protection in supply chain (EP 2). A large number of fi rms (25%) have written policies on this element in Bangla-
desh in contrast to only 5.1% of fi rms in Pakistan.
The chi-square test results reveal that there is signifi cant difference between MNCs operating in the two
countries in two areas, namely environmental protection within operations of the fi rm (EP 1) and environ-
mental reporting practices (EP 3). A large number of MNCs surveyed in Pakistan (100%) have written
policies on the fi rst element as compared against 81.8% of those in Bangladesh. However, more MNCs
(81.8%) in Bangladesh against 45.8% of those in Pakistan have written policies on environmental reporting
practices (EP 3).
116 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Ban
glad
esh
Paki
stan
Diff
eren
ce
betw
een
liste
d lo
cal c
ompa
nies
Diff
eren
ce
betw
een
MN
CS
Multinational companiesSample Size = 22
Listed local companiesSample Size = 24
Chi-square test of Independence
Multinational companiesSample Size = 24
Listed local companiesSample Size = 59
Chi-square test of Independence
Chi-square test of Independence
Chi-square test of Independence
Yes
coun
t(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
Yes
Cou
nt(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
P-va
lue
LS 1
Free
dom
of
asso
ciat
ion
1711
0.0
3 <
0.0
5Ye
s19
300
.00
< 0
.05
Yes
0.6
8 >
0.0
5N
o0
.88
> 0
.05
No
(77.
3)(4
5.8)
(79.
2)(5
0.8
)LS
2El
imin
atio
n of
fo
rced
and
co
mpu
lsor
y la
bor
with
in t
he
sphe
re o
f in
fl uen
ce
1711
0.0
3 <
0.0
5Ye
s19
300
.00
< 0
.05
Yes
0.6
8 >
0.0
5N
o0
.88
> 0
.05
No
(77.
3)(4
5.8)
(79.
2)(5
0.8
)
LS 3
Form
al w
orke
r re
pres
enta
tion
in d
ecis
ion-
mak
ing
10 7
0.2
5 >
0.0
5N
o19
300
.00
< 0
.05
Yes
0.0
7 >
0.0
5N
o0
.02
< 0
.05
Yes
(45.
5)(2
9.2)
(79.
2)(5
0.8
)
LS 4
Abo
litio
n of
Chi
ld
labo
r w
ithin
op
erat
ions
of
the
busi
ness
en
tity
1711
0.0
3 <
0.0
5Ye
s20
300
.00
< 0
.05
Yes
0.6
8 >
0.0
5N
o0
.60
> 0
.05
No
(77.
3)(4
5.8)
(83.
3)(5
0.8
)
LS 5
Abo
litio
n of
chi
ld
labo
r in
sup
ply
chai
n
10 7
0.2
5 >
0.0
5N
o13
160
.00
< 0
.05
Yes
0.8
4 >
0.0
5N
o0
.24
> 0
.05
No
(45.
5)(2
9.2)
(54.
2)(2
7.1)
A Comparative Study of CSR in Bangladesh and Pakistan 117
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
LS 6
Non
-dis
crim
inat
ion
1510
0.0
7 >
0.0
5N
o19
320
.00
< 0
.05
Yes
0.2
9 >
0.0
5N
o0
.39
> 0
.05
No
(68.
2)(4
1.7)
(79.
2)(5
4.2)
LS 7
Hea
lth a
nd s
afet
y of
the
em
ploy
ees
17 9
0.0
1 <
0.0
5Ye
s20
310
.00
< 0
.05
Yes
0.2
5 >
0.0
5N
o0
.60
> 0
.05
No
(77.
3)(3
7.5)
(83.
3)(5
2.5)
LS 8
Info
rmat
ion
to t
he
wor
kers
on
HIV
/A
IDS
6 3
0.2
1 >
0.0
5N
o10
60
.00
< 0
.05
Yes
0.7
6 >
0.0
5N
o 0
.31
> 0
.05
No
(27.
3)(1
2.5)
(41.
7)(1
0.2
)
LS 9
Prov
isio
n of
hea
lth
faci
litie
s17
100
.01
< 0
.05
Yes
1930
0.0
0 <
0.0
5Ye
s0
.45
> 0
.05
No
0.8
8 >
0.0
5N
o(7
7.3)
(41.
7)(7
9.2)
(50
.8)
LS 1
0C
apac
ity b
uild
ing
of t
he
empl
oyee
s
17 9
0.0
1 <
0.0
5Ye
s20
310
.00
< 0
.05
Yes
0.0
3 <
0.0
5Ye
s0
.60
> 0
.05
No
(77.
3)(3
7.5)
(83.
3)(5
2.5)
LS 1
1M
onito
ring
m
echa
nism
to
addr
ess
wor
kpla
ce
hara
ssm
ent
15 8
0.0
2 <
0.0
5Ye
s20
310
.00
< 0
.05
Yes
0.2
1 >
0.0
5N
o 0
.23
> 0
.05
No
(68.
2)(3
3.3)
(83.
3)(5
2.5)
LS 1
2C
ompo
sitio
n of
se
nior
m
anag
emen
t w
ith r
easo
nabl
e fe
mal
e/m
ale
ratio
8 4
0.1
3 >
0.0
5N
o 2
00
.02
< 0
.05
Yes
0.0
0 <
0.0
5Ye
s0
.02
< 0
.05
Yes
(36.
4)(1
6.7)
(8.3
)(0
)
LS 1
3R
epor
ting
soci
al
perf
orm
ance
of
the
com
pany
10 2
0.2
5 >
0.0
5N
o 5
20
.01
< 0
.05
Yes
0.3
4 <
0.0
5N
o0
.08
> 0
.05
No
(45.
5)(8
.3)
(20
.8)
(3.4
)
Ave
rage
13.5
7.8
15.8
23(6
1.4)
(32.
5)(6
5.8)
(38.
9)
Tabl
e 5.
Com
pari
son
of M
NC
s an
d lis
ted
loca
l com
pani
es o
pera
ting
in B
angl
ades
h an
d Pa
kist
an in
ter
ms
of h
avin
g w
ritt
en p
olic
ies
on e
lem
ents
rel
ated
to
labo
r st
anda
rds
118 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Ban
glad
esh
Paki
stan
Diff
eren
ce
betw
een
liste
d lo
cal c
ompa
nies
Diff
eren
ce
betw
een
MN
Cs
Multinational companies Sample Size = 22
Listed local companies Sample Size = 24
Chi-square test of Independence
Multinational companies Sample Size = 24
Listed local companies Sample Size = 59
Chi-square test of Independence
Chi-square test of Independence
Chi-square test of Independence
Yes
coun
t(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
Yes
Cou
nt(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
EP 1
Com
mitm
ent
to
envi
ronm
enta
l pr
otec
tion
with
in
the
oper
atio
ns o
f th
e or
gani
zatio
n its
elf
188
0.0
0 <
0.0
5Ye
s24
270
.00
< 0
.05
Yes
0.4
9 >
0.0
5N
o0
.00
< 0
.05
Yes
(81.
8)(3
3.3)
(10
0)
(45.
8)
EP 2
Mon
itori
ng t
he
envi
ronm
enta
l pr
otec
tion
prac
tices
in
supp
ly c
hain
of
the
orga
niza
tion
156
0.0
0 <
0.0
5Ye
s12
30
.00
< 0
.05
Yes
0.0
1 <
0.0
5Ye
s0
.21
> 0
.05
No
(68.
2)(2
5) (
50)
(5.
1)
EP 3
Envi
ronm
enta
l re
port
ing
prac
tice
185
0.0
0 <
0.0
5Ye
s11
60
.00
< 0
.05
Yes
0.1
9 >
0.0
5N
o0
.01
< 0
.05
Yes
(81.
8)(2
0.8
)(4
5.8)
(10
.2)
EP 4
Allo
catio
n of
re
sour
ces
for
rese
arch
and
de
velo
pmen
t re
late
d to
en
viro
nmen
tal
prot
ectio
n
104
0.0
3 >
0.0
5Ye
s10
40
.00
< 0
.05
Yes
0.1
7 >
0.0
5N
o0
.79
> 0
.05
No
(45.
5)(1
6.7)
(41
.7)
(6.
8)
Ave
rage
Cou
nt15
.35.
7514
.310
(%
)(6
9.5)
(23.
9) (
59.4
)(1
6.9)
Tabl
e 6.
Com
pari
son
of M
NC
s an
d lis
ted
loca
l com
pani
es o
pera
ting
in B
angl
ades
h an
d Pa
kist
an in
ter
ms
of h
avin
g w
ritt
en p
olic
ies
on e
lem
ents
rel
ated
to
envi
-ro
nmen
t pr
otec
tion
A Comparative Study of CSR in Bangladesh and Pakistan 119
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Anti-corruption
Table 7 indicates that on average, 70.5% of MNCs in Bangladesh and 64.6% of those in Pakistan in contrast to
12.5% and 16.1% of listed local fi rms in the two countries have written policies on the two GRI elements related
to anti-corruption. The chi-square test results also point out signifi cant differences between the MNCs and the
listed local fi rms of the two countries.
The fi gures in Table 7 indicate that each element of anti-corruption has been integrated into written policies by
more companies in Pakistan as compared to those in Bangladesh. However, the results of chi-square test of inde-
pendence show that there is no signifi cant difference between listed local fi rms of two countries. Similarly, there
is also no signifi cant difference between MNCs of the two countries in terms of having written policies on the two
elements.
The fi rst element of anti-corruption; AC 1, commitment to anti-corruption practices within the operations of the
organization, has been integrated into written policies comparatively by more listed as well as by the MNCs in the
two countries, compared to the second element (AC 2).
Discussion
The comparison of the listed local fi rms of Bangladesh and Pakistan indicates that there is little signifi cant differ-
ence between the fi rms of the two countries in terms of having written policies on the four CSR areas. Multinational
fi rms in Bangladesh as well as in Pakistan are signifi cantly ahead of the listed local fi rms in each country in terms
of having written CSR policies.
A number of commonalities have been observed among the listed local fi rms in Bangladesh and Pakistan. It
has been found that the area of labor standards has been included in the written policies by the largest number
of fi rms of each category, followed by the area of environmental protection. The area of human rights protection
is third while; the area of anti-corruption is last on the list.
The increased sensitivity of the local fi rms to labor standards may be because of the labor laws of the two coun-
tries that cover a number of aspects related to labor issues and make it mandatory for the fi rms to observe those
laws. There are established labor departments for the enforcement of labor laws. There are also labor courts in the
two countries in order to deal with labor disputes. Similarly, the efforts of international intermediaries like the
ILO and NGOs may be one of the reasons for increased sensitivity to labor standards.
However, the labor standards elements that have been given low attention by the fi rms include monitoring and
ensuring the abolition of child labor along the supply chain (L 5), providing information to the workers about
HIV/AIDS (LS 8), a reasonable female/male ratio in senior management (LS 12) and social performance reporting
(LS 13). These elements have largely been ignored, not only by the listed local companies, but also by the MNCs
operating in the two countries.
Other than labor standards, the area of environmental protection has also been included into written policies
by a number of fi rms in the two countries. Some of the possible factors for increased sensitivity to environmental
protection might be related to widespread environmental campaigns at the global level and the dramatic and
unprecedented climatic changes occurring at the globe level (particularly in Bangladesh). Moreover, the existence
of environmental protection laws that require compulsory compliance with environmental standards and increased
pressure from regulatory authorities in the two countries may also explain the increased sensitivity of businesses
to the area of environment in the two countries. Most of the companies have written policies on the fi rst element
related to protection of the environment within the operations of the fi rms (EP 1). The other three equally impor-
tant elements related to monitoring the environmental protection along the supply chain (EP 2), environmental
reporting practice (EP 3) and allocation of resources for environment protection related research and development
(EP 4) are part of written policies of only a small number of local listed fi rms. Moreover, the same elements have
also been ignored by many of the MNCs of the two countries. One of the possible reasons is that the last three
elements are not part of the environmental protection law of the two countries. This again may indicate that busi-
nesses are reactive to laws.
120 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
Ban
glad
esh
Paki
stan
Diff
eren
ce
betw
een
liste
d lo
cal c
ompa
nies
Diff
eren
ce
betw
een
MN
Cs
Multinational companiesSample Size = 22
Listed local companiesSample Size = 24
Chi-square test of Independence
Multinational companiesSample Size = 24
Listed local companiesSample Size = 59
Chi-square test of Independence
Chi-square test of Independence
Chi-square test of Independence
Yes
coun
t(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
Yes
Cou
nt(%
)Ye
s C
ount
(%)
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
P-va
lue
Sig.
D
iff.
AC
1C
omm
itmen
t to
an
ti-co
rrup
tion
prac
tices
with
in
the
oper
atio
ns o
f th
e or
gani
zatio
n its
elf
184
0.0
1 <
0.0
5Ye
s18
120
.01
< 0
.05
Yes
0.7
0 >
0.0
5N
o0
.58
> 0
.05
No
(81.
8)(1
6.7)
(75)
(20
.3)
AC
2C
omm
itmen
t to
m
onito
ring
and
pr
omot
e an
ti-co
rrup
tion
prac
tices
alo
ng
the
supp
ly c
hain
132
0.0
4 <
0.0
5Ye
s13
70
.04
< 0
.05
Yes
0.6
4 >
0.0
5N
o0
.74
> 0
.05
No
(59.
1)(8
.3)
(54.
2)(1
1.9)
Ave
rage
Cou
nt15
.53
15.5
9.5
(%
)(7
0.5
)(1
2.5)
(64.
6)(1
6.1)
Tabl
e 7.
Com
pari
son
of M
Ns
and
liste
d lo
cal
com
pani
es o
pera
ting
in B
angl
ades
h an
d Pa
kist
an i
n te
rms
of h
avin
g w
ritt
en p
olic
ies
on e
lem
ents
rel
ated
to
anti-
corr
uptio
n
A Comparative Study of CSR in Bangladesh and Pakistan 121
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
The elements related to human rights protection rarely fi nd a place in the policies of fi rms surveyed. One of the
possible reasons also brought up by Welford (2004, 2005), is that the issue of human rights is underdeveloped
in companies in Asia as well as in Europe. The other possible explanation may be that the areas of human rights
protection and labor standards overlap. Therefore, a comprehensive labor policy may cover a number of aspects
related to human rights protection. Another possible explanation can be found in the perception that it is the state
and not the business sector that should be concerned with human rights.
Anti-corruption measures have been integrated into written policies by very few listed local fi rms in Bangladesh
and Pakistan. This indicates that businesses do not seem interested in anti-corruption measures although cor-
ruption and a lack of transparency are among the most critical issues in the two countries in terms of holding
back a fully functioning market economy. In comparison, a large number of MNCs have written policies on
anti-corruption.
Conclusion
In this study we fi nd very little difference between Bangladesh and Pakistan in terms of the sensitivity of busi-
nesses to CSR. In both countries MNCs have signifi cantly more policies in the four areas examined than the local
listed companies. In most cases (with the possible exception of labor standards in Pakistan) a majority of local
companies do not have policies on the issues examined in this research.
Although MNCs have more policies overall, there still exist areas in which few of them have engaged. Indeed,
few seem to have policies covering gender issues, the formal representation of workers, revenue distribution to
local communities, and eliminating child labor along supply chains. These are very much part of the global
sustainable development agenda but seem to be ignored by many of the MNCs represented in this survey.
Any research based on the type of methodology used here is likely to be prone to survey bias. Companies engag-
ing in CSR are more likely to complete questionnaires about CSR than those companies unaware or disinterested
in the concept. The results produced here almost certainly over-represent our defi nition of sensitivity to CSR in
Bangladesh and Pakistan. On the other hand we must recognize that just because a company does not have a
written policy on certain element of CSR does not mean it is not practised. Anecdotal evidence does suggest that
many companies are responsible and do make efforts to engage with the issues mentioned here even though they
may not say as much.
Whatever, the true picture, our research does tend to suggest that CSR is underdeveloped as a concept in
Pakistan and Bangladesh. This may not be surprising but it is unfortunate in countries where we are seeing
some of the most unsustainable forms of development. Human rights abuses continue, the environment is
being degraded, labor is often subject to abuse and exploitation and anti-corruption is pervasive. This region of
the world has particular problems relating to child labor, yet we see very few companies (even MNCs) taking
a stance on children in their supply chains, for example.
The power of business to contribute to sustainable development through good CSR practices is signifi cant. Yet
in Pakistan and Bangladesh we are seeing only sporadic attempts to drive CSR through written policies. Moreover,
policies are not always enacted and we are left with signifi cant doubt as to whether the business sector is com-
mitted to playing its part in sustainable development. Business has the potential to be the biggest alleviator of
poverty and underdevelopment in countries such as Bangladesh and Pakistan, but whether the companies to be
found in such countries are willing to take on such a role is uncertain given the results of this research.
Convincing companies to adopt CSR policies and practices can be diffi cult, even in the developed world. The
challenge in countries such as Bangladesh and Pakistan is to convince them of the need to do so in very diffi cult
economic context. Companies surveyed for this research seem to be reactive to regulations and legislation and it
may well be that along with encouragement, companies may also need a degree of coercion. Hence a concerted
effort on the part of government to push business into taking on CSR practices may be required. But there must
also be a role for the NGO sector in promoting partnerships with businesses and helping them to deliver a more
sustainable development. NGOs cooperating with this research often demonstrated a better knowledge of CSR
than the private sector.
122 M. A. Naeem and R. Welford
Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment Corp. Soc. Responsib. Environ. Mgmt. 16, 108–122 (2009) DOI: 10.1002/csr
As ever, different actors have different roles to play in facilitating sustainable development. But our fi nding of
a lack of sensitivity to CSR in Bangladesh and Pakistan points to a lack of ability and/or willingness on the part
of businesses to engage with the developing country challenges to be found in South Asian region.
References
Adams C, Frost G, Webber W. 2004. Triple bottom line: A review of the literature. In The Triple Bottom Line: does it all add up? Henriques A,
Richardson J (eds). London: Earthscan Publications Ltd.
Adams M, Landes CE, Heitger DL, Ballou B. 2006. The future of corporate sustainability reporting. Journal of Accountancy 202(6): 65–74.
Anderson S, Cavanagh J. 1996. The top 200: the rise of global corporate power. Institute for Policy Studies: Washington DC.
Frost G, Jones S, Loftus J, Laan SVD. 2005. A survey of sustainability reporting practices of Australian peporting entities. Australian Account-ing Review 15(1): 89–96.
Hart SJ. 1997. Beyond greening: strategies for a sustainable world. Harvard Business Review 75: 67–78.
Lund-Thomsen P. 2004. Towards a critical framework on corporate social and environmental responsibility in the South: The case of Pakistan.
Development 47(3): 106–113.
Sethi SP. 2003. Setting global standards: Guidelines for creating codes of conduct in multinational corporations. John Wiley and Sons Ltd: Hoboken,
NJ.
Welford RJ. 2005. Corporate social responsibility in Europe, North America and Asia: 2004 survey results. The Journal of Corporate Citizenship
17: 33–52.
Welford RJ. 2004. Corporate social responsibility in Europe and Asia: Critical elements and best practice. The Journal of Corporate Citizenship
13: 31– 47.
Welford RJ, Frost SD. 2006. Corporate social responsibility in Asian supply chains. Corporate Social Responsibility and Environmental Manage-ment 13: 166–176.
Wheeler D, Sillanpaa M. 1997. The stakeholder corporation: A blueprint for maximising stakeholder value. Pitman: London.
Zadek S. 2001. The civil corporation. Earthscan Publications Ltd: London.