Republic Industries – Steps to Business Analysis Success

1 Requirements > Analyze > Validate > Design > Build > Implement > Test > Train > Evolve

Republic Industries – Steps to Business Analysis Success

1. Get Oriented Understand Republic Business Units and Transformation Charter Clarify my role Identify project sponsors Identify and confirm stakeholders Weigh stakeholders acceptance and commitment Gather project history Knowledge transfer on existing systems Knowledge transfer on existing business process

2. Discover, Define and Confirm the Primary Business Objectives Expectation of primary stakeholders / What / How / Why

7 Tools – document analysis, interviews, observation, root cause analysis, brainstorming, prototypes, walk-thrus Evaluate and resolve conflicting expectations Are business objectives clear and executable Ensure SMEs can support knowledge transfer of business objectives and are fluent in business processes

3. Define Scope Solutions approach to the reasons and extent of technology and business process change on the Organization RITEE filter ( relevant to mission, integrated across business units, timely in delivering info and reports, efficiently

collected and managed, effective in supporting better business decisions) Draft scope statement and review with key business and technology stakeholders / leverage SMEs Confirm and adjust business case while evaluating impact

4. Formulate Business Analysis Plan Provide clarity to business analysis process and provide detailed project requirements. Based on scope, PM methodology and key project aspects determine business analysis deliverables Communication plan, scope of plan / requirements documented, expected deliverables and validation process Timeline for completing business analysis deliverables

2 Requirements > Analyze > Validate > Design > Build > Implement > Test > Train > Evolve

Republic Industries – Steps to Business Analysis Success

5. Define the Detailed Requirements Elicited feature or process change Analyze information Review and validate with key stakeholders / confirm with SMEs Focus on risk mitigation, cost control, CSAT, revenue and governance Evaluate against Step 3

6. Support the Technical Implementation Does solution design fulfill all requirements Opportunities to meet addition business needs while managing scope creep Update and / or repackage requirements to accommodate technology design and implementation process Engage with QA to determine technology test plan / test cases against functional business requirements Answer questions or resolve issue that arise during technical design, implementation and testing. Manage requirements changes, document, validate and communicate Support UAT and user adoption

7. Support the Business with Solution Implementation Analyze and develop interim and future state process documentation Design and develop user training materials in collaboration with training staff Train end user on technical and functional procedural changes and supporting business processes Review and update business users and organization assets impacted by the business processes and technology changes

8. Asses Solution Value and Create Follow-up Initiatives Evaluate progress from current state to future state business objectives Communicate results to project sponsors, key stakeholders and key tam members Define follow-up initiatives that add value and enhance Corporate Objectives

3 Requirements > Analyze > Validate > Design > Build > Implement > Test > Train > Evolve