7 steps to online engagement success
DESCRIPTION
7 easy steps to online engagement successTRANSCRIPT
7 steps to online
engagement
Planning
Consider online engagement when you start your Engagement Plan
What are you hoping to achieve? What questions will you ask? How do you want people to be involved?
How much decision making power will the community have?
This will help shape your engagement strategy and which tools to use.
Choose the right feedback tools
3
Ask engaging questions
Be clear about what you want to achieve… in as few words as possible.
Create engaging content
Think video, images, infographics!
Make it easy for the community to get information about your project
Promotion is keyUse online and offline activities to
drive traffic to your site and maximise participation.
Check your page DAILY
Respond to comments and questionsProvide updates to keep content fresh Entice visitors to return
Close the loop
Thank the communityShare your resultsTell them how their feedback is being used.