7 Steps To Better Morale

Download 7 Steps To Better Morale

Post on 05-Dec-2014

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A simple thank you can actually raise the morale among your nurses and help keep their energy and enthusiasm up through their shift. Unfortunately, it is easy to forget such fundamental practices when your lives and schedule are so busy. But simple acts of kindness and and appreciation, like a thank you note after a rough day, can protect your nurses from contracting a "staff infection," which often times can result in stress, conflict, low morale and turnover. This ebook helps you with that.

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  • 1. out! A pervasive atmosphere of hostility and ill PREVENTING will can cause a staff infection throughout the REVENTING workplace; visitors feel its sting, and everything suffers. Sadly, these nurses may unknowingly direct their unhappiness to patients. A STAFF Subsequently, this could result in situations A TAFF where for example, unhappy dialysis patients fail to keep appointments for treatments or will find another dialysis unit to help them. Patients INFECTION will do anything to avoid yet another negative NFECTION influence in their lives. The costs associated with low nurse morale can be calculated by looking at the expenses associated with decreased productivity, Employee satisfaction - or lack of it - hinges on a unresolved conflict, nurse turnover, and productive, fulfilling relationship between staff and unproductive time spent gossiping and management; indeed, the success of any hospital complaining to co-workers. depends on nurses who enjoy their jobs and feel rewarded by their efforts. Ultimately, of all the Is it possible to create an environment where people in the marketplace, healthcare consumers nurses are motivated to do their jobs to the may suffer the most when this vital success factor best of their abilities - and communicate is lacking. satisfaction to everyone around them? The answer is yes; when management takes the time Satisfied nurses shine. Theyre the ones who are to learn what motivates their staff to do their attentive to every patients need, and go the extra best work, and what contributes to a sense of mile to be helpful. When nurses are unhappy, watch well being and satisfaction.
  • 2. 3. Praise more than criticize Nurses want to feel appreciated. Often, the little thank yous make a big difference. When offering praise, make sure it is TRUE (timely, responsive, unconditional, enthusiastic). 4. Encourage involvement Every staff member wants to feel involved and important to the success of the hospital. These steps may be just what you need to resuscitate morale in your hospital or take it to the next level. 5. Create A friendly experience Intensive care units are high-pressure environments for example. Often patients 1. Morale starts at the top are in pain and fearful of their diagnosis. Small Nurses take emotional and attitudinal cues & clues things can make a big difference. To turn a poor from the unit managers and the staffing managers. experience into a positive one and alleviate Leadership must make conscious, continual efforts to patient disappointment, try the ACT acronym: play a constructive role in addressing staff needs and Apologize, Correct the service, and Take action cultivating cooperation. to make amends. 2. Prioritize communications 6. Work hard, play hard Good communication and clear expectations are Everyone likes to have funand happy people have essential for high morale. Show your nurses that you high morale. Take time out of the work schedule for trust and respect their need to know about issues nurses to interact and have fun on a regular basis. affecting the hospital, and in turn, their livelihoods. Nurses feel competent, tend to perform better and 7. BE AWARE OF morale factor are more productive when they know what is expected of Morale changes, sometimes daily. Stay in touch with them. day-to-day events and watch for changes in morale.
  • 3. Warning signs of low morale: THE BENEFITS OF HIGH MORALE Lack of attention to details concerning patient care A hospital will benefit on three fronts; improved Negative attitude toward patients nurse productivity, improved patient care and better Resentment toward physicians and patient compliance. A hospital that recognizes that other coworkers its nurses are valuable gems that need the proper Talking about people rather than with people setting and occasional stroking (or buffing) to shine Keeping secrets or withholding information will reap the numerous benefits. If not, your hospital Missed deadlines may have gone to the considerable expense of shaping Low productivity and training a nurse only to have him or her move on to shine in some other organizations setting. A healthcare organizations goals include providing quality service to patients. Too often; the importance of attracting and keeping quality employees in order to achieve that goal is overlooked. Creating an environment where nurses who are real jewels, are admired, polished, and appreciated will result in a fruitful organization. The hospital with the right approach will be the one to reap the rewards of success. To learn more about how you can give your hospital & staff relief, visit Staffing.MedicalSolutions.com/knowledge
  • 4. 7 STEPS TO BETTER MORALE HERES HOW TO MAKE YOURSELF A LITTLE POCKET VERSION FOLDING INSTRUCTIONS Note: All folds should be to the lines printed on the paper, and not to the actual edges of the page. Before you start, cut out the booklet by following along the dotted lines. 1. Start with the front 2. Fold in halves. 3. Cut at dotted line in center. Make sure & use your safety page/cover at top left. scissors to prevent any ouchies! 4. Fold to opposite ends. 5. Fold half vertically. 6. Fold in half horizontally 7. Enjoy!
  • 5. PREVENTING cause a staff infection throughout the 3. Praise more than criticize workplace; visitors feel its sting, and Nurses want to feel appreciated. Often, the little everything suffers. Sadly, these nurses may thank yous make a big difference. When offering praise, unknowingly direct their unhappiness to A STAFF make sure it is TRUE (timely, responsive, unconditional, patients. Subsequently, this could result enthusiastic). in situations where for example, unhappy dialysis patients fail to keep appointments 4. Encourage involvement for treatments or will find another dialysis INFECTION Every nurse wants to feel involved and important to the unit to help them. Patients will do anything success of the hospital. to avoid yet another negative influence in their lives. These steps may be just what you need to resuscitate morale in your hospital or take it to the next level. 5. Create A friendly experience Intensive care units are high-pressure environments for The costs associated with low nurse morale example. Often patients are in pain and fearful of their Employee satisfaction - or lack of it - hinges on a productive, fulfilling relationship can be calculated by looking at the expenses associated with decreased productivity, 1. Morale starts at the top diagnosis. Small things can make a big difference. To Nurses take emotional and attitudinal cues and clues turn a poor experience into a positive one and alleviate between staff and management; indeed, the unresolved conflict, nurse turnover, and from the unit managers and the staffing managers. patient disappointment, try the ACT acronym: success of any hospital depends on nurses unproductive time spent gossiping and Hospital leadership must make conscious, continual Apologize, Correct the service, and Take action to make who enjoy their jobs and feel rewarded by complaining to co-workers. efforts to play a constructive role in addressing staff amends. their efforts. Ultimately, of all the people needs and cultivating cooperation. in the marketplace, healthcare consumers Is it possible to create an environment 6. Work hard, play hard may suffer the most when this vital success factor is lacking. where nurses are motivated to do their jobs to the best of their abilities - and 2. Prioritize communications Everyone likes to have funand happy people have high morale. Take time out of the work schedule for nurses to Good communication and clear expectations are communicate satisfaction to everyone essential for high morale. Show your nurses that you interact and have fun on a regular basis. Satisfied nurses shine. Theyre the ones around them? The answer is yes; when trust and respect their need to know about issues who are attentive to every patients need, management takes the time to learn what affecting the hospital, and in turn, their livelihoods. 7. BE AWARE OF morale factor and go the extra mile to be helpful. When motivates their staff to do their best work, Nurses feel competent, tend to perform better and Morale changes, sometimes daily. Stay in touch with nurses are unhappy, watch out! A pervasive and what contributes to a sense of well are more productive when they know what is expected day-to-day events and watch for changes in morale. atmosphere of hostility and ill will can being and satisfaction. of them. to reap the rewards of success. The hospital with the right approach will be the one organization. polished, and appreciated will result in a fruitful employees who are real jewels, are admired, Fx:1-866-6688-5929 is overlooked. Creating an environment where Ph:1-866-633-3548 quality employees in order to achieve that goal Visible Signs your Nurses May Already Have it. the importance of attracting and keeping A Managers Guide: Recognizing Nurse Burnout & Seven providing quality service to patients. Too often; A healthcare organizations goals include Permanent Staff vs. Travelers; The Best of Both Worlds One-Minute White Paper: Staffing Value: some other organizations setting. employee only to have him or her move on to shine in Staffing Value Calculator Worksheet considerable expense of shaping and training an Low productivity benefits. If not, your hospital may have gone to the Missed deadlines Staffing.MedicalSolutions.com/knowledge stroking (or buffing) to shine will reap the numerous Keeping secrets or withholding information that need the proper setting and occasional Talking about people rather than with people have available at recognizes that its nurses are valuable gems other coworkers please check out the other staffing tools we better patient compliance. A hospital that Resentment toward physicians and If you found this booklet to be informative, nurse productivity, improved patient care and Negative attitude toward patients A hospital will benefit on three fronts; improved Lack of attention to details concerning patient care THE BENEFITS OF HIGH MORALE Warning signs of low morale: