7 must-dos to reduce email overload by david grossman
TRANSCRIPT
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Here’s 7 Must-Dos To Reduce Information Overload
@ThoughtPartner
David Grossman, ABC, APR, Fellow PRSA
Founder & CEO
© 2015 The Grossman Group
ABOUT THE AUTHOR
2 © 2015 The Grossman Group
David Grossman, ABC, APR, Fellow PRSA helps leaders drive productivity and get the results they want through authentic and courageous leadership communication, a sought-after
speaker and advisor to Fortune 500 leaders. A two-time author, David is CEO of The
Grossman Group, an award-winning Chicago-based strategic leadership development and
internal communication consultancy; clients include: DuPont Pioneer, Eastman Chemical
Company, Lockheed Martin, McDonald’s, Motel 6 and Tyco, to name a few.
A frequent media source for his expert commentary and analysis on employee and
leadership issues, David was recently featured on “NBC Nightly News,” CBS MoneyWatch,
WSJ.com, TODAY.com, in the Chicago Tribune and the LA Times.
He’s the author of the highly-acclaimed books, “You Can’t NOT Communicate: Proven Communication Solutions That Power the Fortune 100,” and its follow-up, “You Can’t NOT
Communicate 2.” His forthcoming book, “No Cape Needed: The Simplest, Smartest, Fastest
Steps To Improve How You Communicate By Leaps and Bounds” is due out in August 2015.
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While email volume is
clearly a growing concern, I‘d like to put
the issue in
perspective…
© 2015 The Grossman Group
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You don’t need to ban email to make
a major dent in email overload.
I’ve seen companies get great results just
by focusing on better email practices,
and so can you.
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Identify Email Stereotypes and
Attack the Bad Behaviors
Meet “The Gunslinger”:
He is a rebel without a clue – he
fires off large group
emails. He also
responds by hitting “reply all”, instead
of considering who
really needs the
message.
© 2015 The Grossman Group
#1
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Recognize that Email Overload is
a Serious Productivity Issue
The lost revenue from email overload is now grabbing executives’ attention more than ever.
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#2
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Get To the Heart of Your Email
Problem
Before you can do anything about email volume,
first understand the stress caused by email overload
in your organization.
#3
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Diversify Your Email Options
One of the most popular options are a variety of enterprise social
media platforms, which allow employees to opt into conversations
that are most meaningful.
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#4
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#5 Ensure that Leaders Set the Tone on Email
Clearly, employees can’t curb email volume if their own leaders send them an
inordinate number of irrelevant emails, or if leaders include too many people
with every communication.
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#6 Recognize That Despite Its
Limitations, Most Workers Still
Want Email
The fact is that 77% of employees agree that email is an
effective, key communications tool.
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#7 Email is Here to Stay
I wholeheartedly believe
that email will remain a
key communication
vehicle in the immediate
future. We don’t need to
eliminate email to be more
effective – it’s about
choosing the right vehicle
for the message.
© 2015 The Grossman Group
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We have a large collection of resources and solutions to
your workplace email headaches.
Visit our email research and resource center today.
Sought after speaker to leading organizations and forums:
• What to Do When You CAN’T NOT Communicate
• Turning Strategy Into Action
• Top 10 Mistakes Communicators Make
• How to Think Like a CEO
• Cutting to Win
• 21st Century Communications: Successful Strategies to
Deliver Authentic Communication
• Tackling “Email Overload” On A Global Scale
• The Power of Internal Branding: The Communicator’s Secret Weapon
• The Power of Storytelling
• Communication Training for Leaders at all Levels
POPULAR KEYNOTES & TRAININGS INLUDE:
*All keynotes and corporate trainings are customized to meet unique business needs
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IN TOUCH
16 © 2015 The Grossman Group
David Grossman, Founder & CEO, The Grossman Group
www.yourthoughtpartner.com
• Chicago-based boutique consultancy focused on internal and
leadership communications, and training
• The Grossman Group approach works to inspire and engage
employees while helping organizations promote diversity and inclusion as part of their overall strategic employee communications planning.
• Strategic business partners first, communication counselors second
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David Grossman, ABC, APR, Fellow PRSA
Founder & CEO
312 N. May St. Suite 101
Chicago, Illinois 60607
312.850.8200
www.yourthoughtpartner.com/about-david
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© 2015 The Grossman Group @ThoughtPartner
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