5 common communication pitfalls while managing an event
TRANSCRIPT
5 Common Communication Pitfalls
While Managing an EventAnd how to avoid them!
Who ya gonna call?!
Your volunteers need a primary point of contact!
1
Set up a chain-of-command.o Schedu le superv isors who w i l l be
respons ib le fo r a por t ion o f vo lun teers
o Too ls , l i ke In i tL ive , make i t easy to se t up a
cha in -o f - command fo r even t day
Hello from the other side!
Make it easy for your volunteers to communicate!
2
Communicate from anywhere… any time.
o Don’ t con f ine your vo lun teers to on ly a few wa lk ie - ta lk ies
o Leverage the use o f ce l l phones (near ly everyone ’s go t one ! )
o Set up a g roup cha t o r use an event app to connec t everyone
He said, she said.
Don’t play broken telephone…
3
Don’t lose valuable information.
o When communicat ion isn ’ t easy, messages get
passed a long ineff ic ient ly
o Avoid th is p i t fa l l by creat ing a communicat ion p lan
before your event
Keep it hush-hush
Keep private event messaging private!
4
Don’t let attendees overhear sensitive info.
o Somet imes there are messages that shouldn’ t be
shared over loud walk ie- ta lk ies
o Use a text -based communicat ion tool that a l lows you
to target messages to speci f ic vo lunteers
Too little, too late.
Communicating early & often
5
Don’t push communication to the
backburnero Volunteers l ike to know as many deta i ls as
possib le before the event
o Empower them wi th effect ive communicat ion
o Use event tech. to make communicat ion easy!
For more event & volunteer management tips, visit…
www.initlive.com