4 steps to make your business ready for a digital future

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Page 1: 4 steps to make your business ready for a digital future
Page 2: 4 steps to make your business ready for a digital future

#1

CREATE A MULTI CHANNEL ECOSYSTEM Create an ecosystem that encompasses web, social, mobile, email, SMS, offline etc.

Page 3: 4 steps to make your business ready for a digital future

RECREATE CORE PROCESS

#2

In order for you to go digital, it might be necessary for you to rework your existing processes with zero manual intervention so that they can be redeployed on a digital platform.

Page 4: 4 steps to make your business ready for a digital future

#3

KEEP YOUR IT INFRASTRUCTURE UP TO DATEkeep your infrastructure up to date with the latest standards that are ‘proven’ to deliver benefits in terms of efficiency, service or productivity.

Page 5: 4 steps to make your business ready for a digital future

#4

STAY ON TRACK WITH THE LATEST DEVELOPMENTSFor your business to thrive amidst intense competition, you need to track peer movements (friendly or otherwise).

Page 6: 4 steps to make your business ready for a digital future

70% customers are expected to migrate to digital players in the BFSI segment.

72% of B2B & B2C buyers say they expect half of their purchases to be made online by 2020.

To Explore More Visit - http://bit.ly/1QSe0Xu

– The Finance World

- The Future of Commerce

Page 7: 4 steps to make your business ready for a digital future

ABOUT CRMNEXT:

CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT’s customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement.

For more information, visit us at www.crmnext.com