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What is Diversity?What is Diversity?

Diversity simply refers to the Human Characteristics that make people different from one another.

The sources of individual variation are complex, but they can generally be grouped into two categories:

Those over which people have little or no control, &

Those over which they have some control.

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Diversity---As An Asset!Diversity---As An Asset!

Greater Creativity

(Stimulus for less obvious alternatives)

Better Problem Solving

(It makes easy to avoid GroupthinkGroupthink)

Greater System Flexibility

(it infuses the greater level of openness and

tolerance)

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Affirmative Action PlanAffirmative Action Plan

An affirmative action plan is required of all government agencies and businesses that do a significant amount of work for government. There are three steps to developing an affirmative action plan:

Conducting a Utilization Analysis

Establishing Goals and Timetables

Determining Action Options

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Conducting a Utilization AnalysisConducting a Utilization Analysis

Determining the percentage of Protected-class Protected-class members for each of the following groups of people: Local Population Local Unemployed Workers Local Labor Forces Qualified workers in the local labor Market Qualified workers in the labor Market from which you

recruit Current Employees, might be promoted Graduates of local Education & Training Programs

that prepare people for job classification Participants in Training Programs sponsored by the

employer

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Equal Employment Opportunity Equal Employment Opportunity Commission (EEOC)Commission (EEOC)

Three Major Functions:

1. Processing Discrimination Complaints

(Investigation, Conciliation, Litigation)

2. Issuing the Written Regulations

3. Information gathering & Dissemination

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EEOC RegulationsEEOC Regulations

Sex discrimination guidelines

Religion discrimination

guidelines

Nation origin discrimination

guidelines

Age discrimination

guidelines

Employee Selection

guidelines

Sexual Harassment

guidelines

Affirmative Action guidelines

EEO in Federal Government

Equal Pay Act

Policy on Pregnancy Disability &

Reproductive Hazards

Policy on maternity benefits

Policy on religious

accommodation

Disability Discrimination

guidelines

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Challenges in Managing Challenges in Managing Employee DiversityEmployee Diversity Valuing Employee

Diversity Individual verses

Group Fairness Resistance to Change Group Cohesiveness

& Interpersonal Conflict

Segmented Communication Networks

Resentment (EEO & AAP)

Retention (Glass Ceiling)

People with Disabilities

The Foreign Born

Older Workers

Women

Social Roles

Sexual Harassment

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Improving the Improving the Management of DiversityManagement of Diversity

Top-Management Commitment

Support Groups

Accommodation of Family Needs

Senior Mentoring Programs

Apprenticeship

Communication Standards

Diversity Audits

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Top-Management CommitmentTop-Management Commitment

It is unlikely that division managers,

supervisors, and others in positions

of authority will become champions

of diversity unless they believe that

the Chief Executive Officers (CEO)Chief Executive Officers (CEO)

is totally committed to valuing

diversity.

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Support GroupsSupport Groups

A group established by an employer to provide a Nurturing ClimateNurturing Climate for employees who would otherwise feel isolated or alienated. These groups also provide a way for employees with the same ethnic or racial background to find one another in the vast corporate bureaucracy.

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Accommodation of Family NeedsAccommodation of Family Needs

Employers can use the following options to assist women in this endeavor:

1. Day Care Centre

2. Alternative work pattern

(Extended Leaves)To what extentTo what extent

should employers should employers be responsible be responsible

for the appropriate carefor the appropriate careof their employee’s of their employee’s

children?children?

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Senior Mentoring ProgramsSenior Mentoring Programs

A support program in which senior

managers identify promising women

and minority employees and play an

important role in nurturingnurturing their

career progress.

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ApprenticeshipApprenticeship

A program in which promising prospective employees are groomed before they are actually hired on a permanent basis. This On-Job-TrainingOn-Job-Training is integrated into the school curriculum, and the most talented students are hired upon completion of the program.

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Communication StandardsCommunication Standards

Certain styles of communication may

be offensive especially to women and

minority employees. To avoid these

problems, organizations should set

Communication StandardsCommunication Standards that take

into account the sensitivities of a

diverse employee population.

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Diversity AuditsDiversity Audits

Often the roots of an employee diversity problem are not immediately evident. In these instances, research in the form of Diversity AuditDiversity Audit may be necessary to uncover possible sources of bias and review the effectiveness of an organization’s----------------------------Diversity Management ProgramDiversity Management Program

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Ethical IssueEthical Issue

You own a small construction business. One

of your worker is 55 years old and had heart

bypass surgery about six months ago. He

wants to come back to work, but you are

concerned that he will not be able to handle

the job’s physical tasks properly. What should

you do? Which aspects you will consider?

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Problems: Problems:

What is “Business Necessity”“Business Necessity” as it applies

to Equal Employment Opportunity? How can

HRM provide supporting documentation for

Business Necessity?

What are the arguments to support the

practice of “Glass-Ceiling”“Glass-Ceiling” existing in

today’s organizations?

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Problem:Problem:

“Affirmative action does not work. When

you’re hired under an affirmative action

program, you’re automatically labeled as

such and are rarely viewed for the value

that you can bring to an organization” Do

you agree or disagree with the statement?

Defend your position.

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Problem:Problem:

“Sexual Harassment occurs between two

people only. The company should not be

held liable for the actions of a few wayward

supervisors.” Do you agree or disagree with

the statement? Defend your position.

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Problem:Problem:

Is it Ethical for an employer to

require all employees to speak only

English English at the Work Place ?

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