35 ways to maximize fundraising through your website
TRANSCRIPT
35 Ways to Maximize Fundraising through Your Website
Allan Pressel CEO/founder, CharityFinders
July 7, 2010
Use Twitter Hashtag #npweb
Special Thanks To Our Sponsors
A Proud Sponsor of NonprofitWebinars.com
Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it.
35 Ways to Maximize Fundraising through Your Website
Wednesday Webinars
July 7, 2010
Every nonprofit should have a website that actually furthers its mission -- not just describes it…
Presented by:
Allan Pressel, CEO/founder
CharityFinders
877-456-3210
www.CharityFinders.com
© CharityFinders, proprietary & confidential, not for reproduction
1966-2006 Total Giving
($ in billions)
0
50
100
150
200
250
300
1966 1971 1976 1981 1986 1991 1996 2001 2006
Inflation-adjusted dollars
Current dollars
PHILANTHROPY OVER THE YEARS
Source: Giving USA FoundationTM / Giving USA 2007
Recessions in light green: 1969-70; 1973-75; 1980; 1981-82; 1990-91; 2001
© CharityFinders, proprietary & confidential, not for reproduction
Statistics – Barack Obama’s Campaign
Raised $605M
More than double McCain’s fundraising Meghan McCain: “Unless the GOP evolves as the party that can successfully
utilize the Web, we'll continue to lose influence"
3.1M donors
Mostly small donations ($25 or less)
90M YouTube video views
8M volunteers recruited online
2M Facebook supporters
Lessons for you: Social networking
Text messaging
Blogs
Outreach groups
Virtual volunteering
“It’s no accident that [nonprofits] are asking about Web sites like Barack Obama’s. The [old] order is rapidly fading.”(Tom Watson, a consultant for the Manhattan-based Changing Our World nonprofit consultancy and the author of CauseWired, a new book about the use of social media in advocacy)
Lots of short, clear e-mails
Little US mail
Great branding
Focus = solving problems, effecting change
Website: Attractive, easy to navigate, short bits of info
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
35. Get your 990 in shape
www.charitablegift.org/your-
charitable-plan/evaluating/form-
990.shtml
34. Register with GuideStar
33. Register with volunteer sites VolunteerMatch
ServeNet
AmeriCorps
SeniorCorps
Idealist
32. Search Engine Optimization (SEO)
31. Search Engine Marketing(SEM)
© CharityFinders, proprietary & confidential, not for reproduction
Search Engine Optimization (part 1)
1. What are the key search engines?
2. How do they work?• 200+ ranking factors!
3. What can you do to optimize your search engine standings?
a. Metatags• Description (should be < 150 characters)
• Keyword
b. Choosing and Using Keywords• < 10 keywords per page
• Keyword selector tool s
• http://inventory.overture.com/d/searchinventory/suggestion
• Use keywords/phrases liberally in page title, headings, body
• Use different keywords on different pages
• Keep them updated
c. Links• Incoming
• Count your links: in Google, type “links: www.yournonprofit.org”
• Choose relevant, reputable sites
• Outgoing
• Twitter, tweets, retweets
© CharityFinders, proprietary & confidential, not for reproduction
Search Engine Optimization (part 2)
d. Other• Use blogs
• Submit your blog to technorati.com
• Offer RSS feeds
• Robots.txt
• Search engines prefer HTML
• Search engines prefer text over graphics
• Use alt text (on every image)
• Avoid splash pages
• Don’t use frames
• Be careful with Flash and JavaScript
• Create a site map
• All pages should be easy to navigate to (esp. home page)
• Create focused pages
• Get listed in The Open Directory Project• www.dmoz.org
• Register with search engines• Unpaid
• Paid
• Purchase your domain name (URL) for as long a period as possible
• Keep your site updated frequently
e. SEO is based on unknown and changing algorithms!
© CharityFinders, proprietary & confidential, not for reproduction
Private Website Consultation
I’d like to offer each of you a free private website consultation
One hour
Consultation includes: CharityFinders’ assessment of your site
Recommendations
Building your nonprofit's most-needed functionality
In person or by webinar
Include anyone you want (e.g., ED, DD, board members, etc.)
In one location or several
We’ll contact you in 1-2 business days to schedule the consultation
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
30. Google Alerts www.google.com/alerts
29. Google Grants www.google.com/grants
28. Prospect research/wealth screening of your database Target America (www.tgtam.com)
27. Zillow (www.zillow.com)
26. Grant sources Grantstation
Guidestar – Grant Explorer
Foundation Center
NOZA Search
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
25. Affiliate marketing (Shopping, travel, etc.)
24. Toolbars
23. 3rd party sites that can add needed functionality to your online and offline presence
22. Register multiple versions of your domain name (e.g., .org, .com. .net, .cc, etc.)
21. Publish your website’s URL at every opportunity
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
20. Develop a privacy/security policy
www.the-dma.org/privacy/creating.shtml
19. Collect e-mail addresses (for as many constituents as possible)
18. E-mail list management
17. Spam minimization
16. E-newsletters
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
15. Voice broadcasting
14. Ask for referrals
13. Promote your site in mailing lists and newsgroups
12. Create a disaster plan
11. Develop an Internet strategy
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
10. Integrate online & offline fundraising initiatives
9. Designate someone to be in charge of your nonprofit’s Internet strategy and implementation
8. Adapt organizational infrastructure and personnel
7. Issue press releases (e.g., announcing your new site, etc.)
6. Develop strategies to attract donors to your site
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
5. Create compelling website content – text
4. Create compelling website content – images
3. Solicit input on your site from your constituents
2. “Soft launch” versus a “hard launch”
© CharityFinders, proprietary & confidential, not for reproduction
ONLINE FUNDRAISING TIPS
1. Build a secure, interactive, “e-philanthropy” website
© CharityFinders, proprietary & confidential, not for reproduction
You should strive to achieve these goals for your site:•Findability
•Stickiness
•Loyalty
•Referability
•Maximum conversion rate
•Dynamism
•Positive ROI
Your website: 7 Key Goals of an Effective Website
© CharityFinders, proprietary & confidential, not for reproduction
What should people be able to SEE on your site?• Home Page (dynamic!)
• Brief description
• Calls to action
• Mission Statement
• Services/Programs
• Goals
• What’s New
• Accomplishments
• Brief History
• Issues/Causes
• Message from E.D.
• Press Releases
• Past Events
• Urgent Action Alerts
• Testimonials
• Photo Album
• Endorsements/Awards
• Donor Hall of Fame
• Privacy and Security Policy
• Annual Report
• 990
• Download Documents
• How We Can Help You
• Staff List/Bios
• Board List/Bios
• FAQ
• Links
• Contact Us
•Private/password-protected area(s)
oBoard-only area
oStaff-only area
•Multiple languages
© CharityFinders, proprietary & confidential, not for reproduction
Individual pages should include lots of images:
•Pictures
•Graphics
•Animation
•Audio
•Video
© CharityFinders, proprietary & confidential, not for reproduction
Financial (i.e., fundraising) transactions
• Cash donations
• Events
• In-kind donations
• Membership
• E-Store
• Auctions
• “Thons”
• Affiliate Marketing
• Investment donations
• Planned Giving• Bequest Gifts
• Life Income Gifts
• Charitable Gift Annuity
• Charitable Remainder Trust
• Life Insurance Gift
• Charitable Lead Trust
• Retirement Plan Gifts
© CharityFinders, proprietary & confidential, not for reproduction
Non-financial transactions
• E-mail List Signup• Volunteer• Employment• E-newsletter• E-advocacy• Petitions• E-Cards• Forms
• Public Opinion Poll• Questionnaire• Referrals• User Feedback• Web 2.0 Tools
• Discussion/Message Board• Chat Room• LISTSERV• Podcast• RSS• Wiki• Blog
© CharityFinders, proprietary & confidential, not for reproduction
Contact Information
Allan Pressel, CEO/founder
www.CharityFinders.com
1-877-456-3210
641 21st St.
Hermosa Beach, CA 90254
Find the listings for our current season of webinars and register at
NonprofitWebinars.com
Chris Dumas [email protected]
707-812-1234
Special Thanks To Our Sponsors