20180375 effective store layout merchandise mgmt

Upload: rahul-prabhakar

Post on 10-Apr-2018

223 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    1/33

    EFFECTIVE STORE LAYOUT &MERCHANDISE MANAGEMENT

    GROUP MEMBERSASHOK KUMAR PANDA(07)DIBYATEJA SENAPATI(16)

    KAMAL KIRAN BEHERA(21)

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    2/33

    OUTLINE Store Atmosphere Management Definition & Importance of S.L & V.M

    Big Bazaar Store Layout & Visual Merchandising

    at Big Bazaar

    Other elements of Internal StoreAtmosphere

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    3/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    4/33

    ExternalInternal Store Front Entrance Display Window Adjoining Stores Parking Accessibility

    Store Layout Visual

    Merchandising Flooring Lighting Color Sound Temperature

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    5/33

    Definition Store Layout

    - A plan or manner according to whichproducts or merchandise are arrangedin a retail outlet.

    Visual Merchandising The artistic display of merchandise or

    art of persuasion throughpresentation, which puts themerchandise in focus.

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    6/33

    Why V.M & S.L areImportant?

    Ensure optimum utilization of retailspace

    Enhances image of the store &attracts new customer

    Creates definite USP Facilitates easy movement in the

    store Influences service quality experience Informs & Educate Customers

    Evokes Customer emotions

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    7/33

    Big Bazaar Retail initiative by Mr. Kishore Biyani

    which is under Future Group

    Caters around 2 mn customers

    every week Over 1 mn loyalty card members

    More than 1,60,000 products are

    sold Big Bazaar stores cover nearly 4 mn

    sq.feet of space

    Has 120 centers across India

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    8/33

    Big Bazar @ Cuttack

    Located in theheart of the city

    Housed in NetajiSubashChandra BoseArcade

    Has also a FoodBazar nearBadambadi

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    9/33

    Store Layout & VisualMerchandising

    atBig Bazaar

    Cuttack

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    10/33

    Layout Big Bazaar follows the

    pattern of Grid Layout It is efficient in terms

    of space use

    Helps shoppers see agreat number of items easily

    Is simple & predictableto navigate

    Efficient to maintain Has different Entry & Exit

    points Have spacious gap

    between aisles i.earound 5 ft.

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    11/33

    Composition

    3 floors @ Big Bazaar, Ctc Ground Floor

    Mens Apparel, Specialty Items, Footwear, FMCG

    First Floor , , , , W o m e n s A p p arel K id s Item s Toy s O rn am e n ts

    U te n sils

    Second Floor , , ,Furniture Luggage Electronic Appliances Stationery

    Items

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    12/33

    Ground Floor

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    13/33

    Mens Apparel High Variety (Western & Indian) Brand

    DJ & C Levis Others

    Jeans (Stacked) T-shirts (Hanged) Stand Hangers Aisles (Shirts) Stockpile (Socks & Underwears)

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    14/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    15/33

    Specialty Items Mobile Phones

    Nokia, Sony Ericson, Samsung, Spice Watch

    Timex, Titan, Sonata Spectacles

    Himalaya, Fastrack, DJ & C Footwear

    Own Brand(DJ & C), Lotto

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    16/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    17/33

    FMCG

    Necessary Items of all leadingbrands e.g- P & G, HUL

    Groceries (Branded & Local) Cold Beverages (Freezer)

    All items displayed in aisles insufficient quantity

    Similar products displayed sideby side Complete Basket of Goods Customer convenience considered

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    18/33

    First Floor

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    19/33

    Womens & Kids Apparels

    All types of Dress material of latestfashion

    Sarees & Inners Sanitary Napkins Kids Wears Baby Care Product

    Glamourized background to attract kids Use of stand hangers & dummies for

    display of sarees, dresses etc.

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    20/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    21/33

    Toys Bicycles/Baby Trolleys Ornaments

    Necklace Rings Ear studs

    Utensil Glass Fibre

    Steel Fragile Items were kept at upper racks

    of aisles, so that children cannot reach it.

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    22/33

    Second Floor

    S d Fl C i d f

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    23/33

    Second Floor Consisted of Luggage

    Aristocrat, VIP, American Tourister,Samsonite Electronic Appliances

    Washing Machine, Refrigerators,Televisions, Fans,Music Systems, Ovens, Iron etc .

    Brands Whirlpool, Philips, LG, Samsung,

    Videocon Koryo, Sanyo, Fujitech

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    24/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    25/33

    Cont. Stationery Items

    Books, CDs, CD case, Globes & Maps,Pen, Pencils, Sketches

    Interior Decorators Wall hangings, Paintings, Wind

    chimes, Masks

    Furniture Dining Tables, Computer Tables, Beds,

    Dressing tables

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    26/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    27/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    28/33

    Design of the environment

    Visual communication Name,logo,identity Institutional identity Departmental & category signage Point of sale signage Lifestyle graphics

    Lighting Highlight merchandise Capture a mood(soothing and attractive) Makes difference in fashion departments

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    29/33

    Cont.

    Color(can influence behavior) Cool colors( relaxing, peaceful ,calm,

    pleasant causing products)

    Sound Soothing music-valuable marketing tool

    Customized to customer demographics Tool for crowd control-volume & tempo

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    30/33

    Elements Lighting (All White CFL) Ceiling (White) Flooring (Granite) Temperature (Central A/C) Color (Warm) Music (Slow-Fast) Signage (Appropriate) Advertisements & Promotion Banners

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    31/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    32/33

  • 8/8/2019 20180375 Effective Store Layout Merchandise Mgmt

    33/33

    Thank You !!!!