RAMONA WILLIAMS, MBA, NFA, CHFP713-562-7596

rboebinger@comcast.net

Summary Experienced healthcare administrator with business improvement plans, compliance analyzes within the financial and operational functions, portfolio development, strategic planning and managing property assets. Medicare, Medicaid, Managed Care and Private in skilled, assisted living, home health, CCRC, memory care, hospice and independent living. Proven record of accomplishments in effectively managing company assets including profit and loss responsibilities. Multi-facility and product-line experience. Results oriented, socially responsible, change agent, seeking a permanent position in operations, financial or development capacity, by adding value to the asset portfolio. Experience August, 2014 – November, 2016 Consulting/Interim Administrator, Texas Vista Continuing Care, Pasadena, TX. SNF Administrator

Provided Life Safety Solutions for Operations - Dementia/Wandering unit conversation Redesigned orientation and dementia training for employees Implemented ADL documentation, and quarterly screenings for therapy, increase Part B

Smith Ridge Investments, Mabank, TX. Transition Administrator Implemented Financial Computer Package, revamped accounts receivable, billings Increased census and collections by 20% monthly Wrote the OIG and Financial Application rebuttals, so the owners could keep their license

Advanced Healthcare Solutions, Rosenberg, TX. SNF Administrator Operated facility without a Director of Nursing, and Assistant Director of Nursing Managed a sever staff shortage, creating new positions, and team building Worked a lot with housekeeping to clean up the facility

Trinitas Solutions, Arlington, TX. Consultant Provided an alternative to foreclosure for a Baptist owned skilled nursing facility, by successfully

negotiating a management agent agreement between HUD, Red Capital and the Baptist minister Baptist Minister received an offer for a third party to purchase his facility Facility offer covered the 2 million in debt over fair market value

June, 2010 to August, 2014 Holly Hall Retirement Community, Houston, TexasExecutive Director of this property. Responsibilities included single dwelling housing, independent living, assisted living, health care and Holly Hall Home Health Agency.

Campus Style not for profit operating for over 60 years, without cash flowing Implemented Medicare, Medicaid, Home Health, filled the building, brought in-house Chefs to

improve the food, service, catering resulting in quality of life enhancements Worked with UT Health Science, Baylor College of Medicine, and the geriatric consortium Added 6 million to portfolio; campus stood on its own in one year from operational cash

1996 to 2011 Contracting/Consulting, Houston, Texas Instructor/Records Review/Administrative Support

University of Texas - School of Nursing, 1999-2011. San Jacinto College and Tomball College, 1996-1998; 2001

Patient Care, Finance, Marketing

November, 2009 to June, 2010 Regency Village, Barcelo Webster, Texas Administrator of 122 bed skilled nursing facility

Runner-Up "Best of Texas" Outstanding Community Award; THOA, Clear View Education Center

Achieved highest Medicare Census

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June, 2004 to September, 2009 LES Interests, Inc., Houston, Texas Managing Director/Principal for this pharmaceutical grade nutritional supplements, muscular skeleton products, rehabilitation and DME focused company.

Purchased and sold Greater Houston Medical; Obtained non-profit status for “Aging in Place” February, 2001 to June, 2004 Methodist Retirement Communities, The Woodlands, Texas

Senior Vice President for Senior Services and Business Support/Vice President for Business Development of 6 campuses, with over 900 employees. Responsibilities included multi-site monitoring of six institutional properties, Medicare/Medicaid units and Medicare related services, and new property integration. Campus services included Continuous Retirement Communities, Assisted Living, Skilled Nursing, Independent Living, Low Income Housing Memory Care and Home Health. Implemented Medicare and home health.

Developed the complete business improvement set-up at the operational and financial levels, involving accounting, charge masters, contracts, staffing patterns, and care coordination including diagnosis integration with clinical, billing, finance; property planning and acquisitions

Added over $10 Million to the balance sheet without adding debt

April, 1999 to August, 2000 Friendship Haven Healthcare. Friendswood, Texas Administrator of a 150 beds Medicare/Medicaid, privately owned facility.

Directed the successful turn-around of a substandard care survey Increased department director’s level of expectations involving the management of delivering

quality care and maintaining market position

November, 1997 to April, 1999 Memorial Herman System. Houston, TexasExecutive Director of the CCRC. Responsible for this multi-level complex, 184 independent living apartments, assisted living, 60 beds Medicare certified nursing facility and home health agency.

Showed a successful turnaround within six months; prior to this the campus had lost $13 million in nine years

Integrated new product lines and upgraded existing product and service lines into the campus without additional fixed costs

June, 1985 to October, 1997 Mariner Health/CSI/Living Centers of America, Houston, Texas Director Special Programs, Administrator, AIT

Winner of the 1993 Quality Star Award for the company for a 240 bed facility Sub-Acute unit in the nursing facility, clinical complex cases, skilled and memory care Successfully brought sub-acute into the market through skilled nursing

Education MBA/BS – Healthcare Administration, University of Houston Clear Lake

CLT (HEW) Sam Houston State University Licenses/ Certified Healthcare Financial Professional-Managed Care, Nursing Facility Administrator,Certifications Clinical Laboratory Technologists

Community/ Participated in numerous professional, and committee assignments, presentation speaker, journal reviewer,Speaking professional and community board member and missionary work.

References Available on request

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