2015 - rick harris resume
TRANSCRIPT
Rick Harris Innovative Sales Professional
313 Trails End Greenville, SC 29607 864.982.5506 [email protected]
EXECUTIVE PROFILE
Results-oriented, innovative professional Technology Solutions Sales Executive with established track record of developing
and executing sales strategies to meet and exceed business, financial and customer objectives. Significant experience
translating business needs into organization-wide technology solutions. Experience working with Fortune 500 organizations,
regional and national private entities and local businesses. Ability to lead complex strategic sales projects to successful
conclusions in a variety of industries. Background includes strategic business planning, territory development, strategic
national account management, team leadership, enterprise application sales and implementations, SAAS application sales
and implementations, systems integration sales, capital equipment sales, medical devices, consulting, project management,
crisis management/turnaround, training and support initiatives, and customer retention. Specific competencies include:
Consultative Solution Sales Extensive Healthcare Background CRM Early Adapter and Implementation
National Account Management CXO and Technology Buyers o SalesForce, Microsoft, ZoHo, SAP, Oracle, Act
Business Process Improvement
Analysis and Problem Solving
Vision for Complex Processes
Outsourcing Business Processes:
Transcription, Document
Management, Physical Security
SAAS and Enterprise Application Experience:
Document Management, Speech Recognition
Support Services, VOIP, Physical Security
CAREER HIGHLIGHTS
Career Average Annual Quota Attainment: +100%
Professional Sales Training From: Lanier Worldwide, Johnson & Johnson – Ethicon, Tyco, Strategic Account Managers Association
Multiple High Achievement Awards
Multiple Promotions and Team Leader
Entrepreneur. Started and Managed Tactical Business Development.
CAREER CHRONOLOGY
Commercial Business Development Manager Star Asset Security | Greenville, SC August 2014 to April 2015
Asset Protection Video Surveillance, Access Control, Intrusion and Fire Detection and Monitoring Vertical
Markets - Healthcare - Developers/Contractors - Owner/Investors
Commercial Business Development Professional Tyco Integrated Security | Greenville, SC January 2013 to August 2014
New Business Development targeted at high-value prospects in the mid-market. (Targets are regional or
transient prospects with high purchasing volume in-between National Accounts and Local District Business
Targets (Developers, Contractors, Property Managers, Company Investor/Owners)
Rick Harris Page 2 of 4
313 Trails End Greenville, SC 29607 864.982.5506 [email protected]
Owner/Consultant Tactical Business Development | Greenville, SC April 2008 to January 2013 Business Development and Process Improvement Serving Small to Medium Business Ventures. Developed and Improved Sales and Communication Processes. Targeted Healthcare, Industrial and Development Vertical Markets.
Strategic Sales Program Development, Strategic Account Targeting, Business Development
Regional/National Account Development
Healthcare Group Purchasing Organization Contract Development
Customer Resource Manager (CRM) Deployment
Process Improvement - Resource Centralization and Utilization Optimization
Director of Business Development for Fort Hill Associates, LLC.
Tactical Business Development | Nationwide May 2009 to June 2012
ASSIGNMENT:
Develop Strategic Sales Program Development for Construction Contract Consulting Firm
- Process Improvement - Resource Utilization Optimization
STRATEGY:
- Process Improvement
- Centralize Data and Communication Resources
- Deploy Customer Resource Manager (CRM), (SalesForce)
- Business Development
- Target Large Integrated Delivery Networks Local/Regional/National
- Healthcare Group Purchasing Organization Contract Development
- Premier, Amerinet, MedAssets, Novation, HeatlhTrust, NC Hospital Association, WNCHN,
RESULTS:
- Gained Hundreds of Hours to Assign to Revenue Generating Projects
- Obtained Multi-Year National Account Agreements from 4 Group Purchasing Organizations
- Achieved Commitment from 80% of all Targeted Local/Regional Accounts
- Achieved 95% Retention Rate for Repeat Business
- Fort Hill Partners' Revenue Generation Activity Maximized to Capacity
Director of Sales - Healthcare for SDI Networks Tactical Business Development | Greenville, SC April 2008 to May 2009
ASSIGNMENT:
Facilitate Penetration of Successful Regional Value-Added Re-seller into high opportunity, zero-based,
Healthcare Facilities
STRATEGY:
- Direct Business Development
- Develop Existing Sales Team - Coordinate and Align Sales Objectives
Rick Harris Page 3 of 4
313 Trails End Greenville, SC 29607 864.982.5506 [email protected]
- Sales Team Training and Customer Call assistance
- Territory Definition and Goal Setting
- Market Monitored Services to Develop Sustainable Evergreen Customer Base
SOLUTIONS:
SAAS, Cisco Physical Security, RS2, Cisco Networking & Security, EMC, VMware, Hewlett Packard,
Microsoft, WebSense, LifeSize, Panduit, Exinda, Data Domain, Low-voltage infrastructure, Disaster
Recovery, Virtual Cloud Services
RESULTS:
First Year Company Revenue Goal for New Division = $300,000
First Year Revenue Results = $3M
Strategic National Account Manager Lanier Worldwide | Southeast May 2006 to April 2008 Responsible for building a sustainable, high performing sales market to achieve revenue growth and product leadership. Executed sales strategies aligning with overall company goals to ensure rapid market penetration, expansion and profitable growth. Responsible for growing the total revenue of assigned Integrated Delivery Network accounts with nationwide presence. Coordinated sales and contracting efforts within assigned accounts for four Regional Sales Managers and 60 Field Sales Representatives.
Assigned Accounts are Integrated Delivery Networks with multi-state presence (Community Health Systems, HCA, Health Management Associates, Shriner's Hospitals for Children, Adventist Healthcare, MedCath…)
Facilitated Contract Negotiations and Centralized Account Management for assigned Integrated Delivery Networks and Regional Group Purchasing Organization
Worked closely with Group Purchasing Organizations (Premier, HealthTrust, Novation, MedAssets, Broadlane, Amerinet, Western North Carolina Health Network) to educate and coordinate strategic goals.
Trade-Show experience (HIMSS, Healthcare Financial Management Association, Federation of American Hospitals, MedAssets, HealthTrust, Premier)
Championed Healthcare Division migration to SalesForce.com
Recruited into position by former Vice-President of Sales from Lanier
Year Revenue Target Attainment 2006 $7.5 Million 110%
2007 $10.1 Million 115%
Healthcare Account Manager WebmedX | Southeast July 2005 to May 2006 Targeted Major Healthcare Facilities and IDN’s To Provide Outsourcing Services and SAAS Application Hosted Software Solutions for Medical Documentation. This included transcription outsourcing, speech recognition and web-based software solutions for medical document workflow.
100% Quota Attainment Year to Date
Recruited into position by former Lanier National Trainer and Product Marketing Manager
Rick Harris Page 4 of 4
313 Trails End Greenville, SC 29607 864.982.5506 [email protected]
Laparoscopic Surgical Specialist Johnson & Johnson Ethicon Endo-Surgery | Greenville, SC January 2004 to July 2005 Clinical Sales of Laparoscopic and Open Surgery Instrumentation Including Single Patient Use and Capital Equipment
Division PDA Sales Force Automation Champion
Division Business Plan Review Champion
109% of Forecasted Annual Growth
Region Healthcare Account Manager Lanier Worldwide | North Carolina and South Carolina April 1995 to January 2004
Targeted Major Healthcare Facilities and IDN’s To Provide Outsourcing Services and SAAS Application Hosted Software
Solutions for Medical Documentation. This included transcription outsourcing, speech recognition and web-based
software solutions for medical document workflow.
Consistent Top Performer
5 Time Primus Trip Winner
Regional IDN Account Manager
Account Executive Lanier Worldwide | Charlotte, NC October 1992 to April 1995
Legal Specialist Carolina Power and Light | Raleigh, NC June 1991 to July 1992
EDUCATION
Bachelor of Arts Business Management/Marketing North Carolina State University | Raleigh, North Carolina December 1990
PROFESSIONAL DEVELOPMENT AND HOBBIES SAMA – Strategic Account Managers Association, ANAE – Association of National Account Executives, IIA – Institute of Internal Auditors, MGMA – Medical Group Managers Association, HIMA –Health Information Management Association
Hobbies include photography, travel, reading, emerging technology, running and marathon, mountain-biking, fishing,
camping, and spending time with my family.