2014 howard university undergraduate graduating student ... · bachelors certificate dual degree...
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2014 Howard University Undergraduate Graduating Student Exit Survey
All Schools and Colleges
Description
The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective
candidates for graduation enrolled in all undergraduate programs. The primary purpose of the survey is to obtain
information about students’ satisfaction with a range of academic and co-academic experiences during their
matriculation and to inquire about their plans for the future. The survey was administered by the Office of
Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of
faculty and staff in the various schools and colleges. The results are divided into six broad catergories:
demographics, school/college assessment data, student quality of life data, university community experience data,
post graduation and student comments. There were 781 respondents.
Office of Institutional Assessment and Evaluation
“Working together to create a culture of evidence-based decision making…”
Executive Summary 3
Demographic Data 6
Profile 6
Enrollment 7
Stop-Out 8
School/College Assessment Data 9
Educational Experience: Institutional, School/College and Departmental Assessment Data 9
Faculty Performance & Academic Advising 10
Instructional Delivery and Context & Preparation for Post-Graduation 11
Knowledge and Skill Development 12
Student Quality of Life Data 13
Financial Aid and Services 13
Student Support Services 14
Campus Life and Activities 15
University Community Experience Data 16
Administrative Offices & Student Involvment in Assessment 16
Information Systems and Ancillary Services 17
Range of University Experiences 18
Physical Facilities 19
Post-Graduation 20
Student Comments 22
Table of Contents
2014 Howard University Undergraduate Graduating Student Exit Survey 2 Prepared by the Office of Institutional Assessment and Evaluation
EXECUTIVE SUMMARY
The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation who are enrolled in all of the University’s undergraduate programs. The primary purpose of the survey is twofold: (1) to obtain information about students’ satisfaction with a range of academic and co-academic experiences during their matriculation at the University, and (2) to inquire about their plans for the future. The survey is administeredby the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The presentation of the results of the survey is divided into six broad categories: demographics, school/college assessment data, student quality of life data, university community experience data, post-graduation and student comments. Student comments are included in the Appendix. There were 781 respondents.The following sections contain the highlights from the data that were collected from the 2014 class of prospective graduates.
Demographics: Who are the Members of the Undergraduate Class of 2014?The ratio of females to males is almost 3 to 1 with females and males representing 74.6% and 25.4% of the respondents, respectively. The two largest ethnic groups are African Americans (83.4%) and Africans (6.3%). No American Indian/Alaska Natives responded to the survey. Approximately 85.7% of the respondents either worked full-time or part-time while in school. Interestingly, 8.7% (68) of students work full-time on campus. While the majority (73%) of the prospective graduates earned their degrees in 4 years or less, 19.7% took five years to earn a degree after entering Howard. Also, less than one-fifth (19.3%) of the respondents were transfer students and nearly 38% of them are the first in their family to attend college. About 10% of the respondents have missed one or more semesters since they first enrolled in Howard University. Since the definition of the “graduation rate” as calculated by the Department of Education excludes students who “stop out” for at one semester, it is important to try to minimize the percentage of students who “stop out”.
School/College Data: How Satisfied Were They with their Educational Experiences?Approximately 78% of the students indicated that they were very satisfied or satisfied with the overall quality of their educational experience at Howard. Slightly fewer, 72%, were very satisfied or satisfied that the educational experience met their expectations. Graduates were also asked to rate the performance of personnel in their school or college: dean, depart chair, school/college administrative staff, departmental office staff, and faculty. The department staff received the highestsatisfaction rating of 83.3%, and faculty with a close second highest rating of 82.3%. The largest area of dissatisfaction was related to customer service in the administrative offices of their school or college – almost forty percent (43%) of the respondents were dissatisfied or very dissatisfied.
2014 Howard University Undergraduate Graduating Student Exit Survey 3 Prepared by the Office of Institutional Assessment and Evaluation
Academic Advising. Students were asked to indicate their level of satisfaction with various aspects of academic advising. Nearly seventy percent, 69.0%, of the respondents were very satisfied or satisfied with the availability of academic advisors; while just over half, 53.4% felt that way about access to mentoring. It is also interesting to note that respondents were more satisfied with junior/senior year academic advising (68%) than with freshman/sophomore year academic advising (48.4%). Research suggests that effective academic advising during the early years can lead to increases in students’ satisfaction with their overall educational experience and in institutional retention and graduation rates.
Knowledge and Skill Development. Students were asked in indicate their level of satisfaction for 21 knowledge and skill areas. The top three areas of development that prospective graduates were most satisfied with were: the ability to demonstrate leadership (93.3%), team work skill development (91.0%), and development of interpersonal skills (93.0%). The ability to demonstrate leadership is first for the three years – 2010, 2011 and 2013 and it was the area that received the highest rating under “very satisfied” (41.5%) and the lowest rating under “very dissatisfied” (1.3%). On the other, the three lowest areas of development (but still relatively high in absolute terms) were: knowledge of global policies and issues (72.0%), knowledge of the physical sciences (70.0%), and knowledge of mathematics (65.0%).
Student Quality of Life Data: What are Students’ Perceptions of Institutional Support Services?There are some offices with which students are unfamiliar. When students were asked to rate their level of satisfaction for several institutional support offices, at least thirty percent, nearly one-third of the students marked “Don’t Know” for the following offices: Office of International Students (38.6%), Office of Student Special Services (33.2%), and the University Counseling Service (34.1%). The students were most dissatisfied with the Office of Financial Aid (56.4%) and the Office of Student Financial Services (48.3%). This is the fourth consecutive year that the Office of Financial Aid has received this distinction.
University Community Experience Data: What are Students’ Perception of Institutional Administrative Offices?Almost forty percent of the students reported that they were satisfied with the Office of the President (40.3%) and the Office of the Provost (38.0%). One reason for this level of satisfaction could be when it comes to the Offices of the President and the Provost students marked “Don’t Know” at the rate of 26.0% and 31.4%, respectively. Information and ancillary services that received a “dissatisfaction” rating of at least 30% include: computer system of the University libraries (46.3%), availability of copying/duplication services (51.2%), wireless access to internet on campus (61.4%), on-campus housing process/management (45.5%), shuttle bus services (35.3%), cost of campus food services (52.3%), variety of food choices (e.g., vegetarian, etc.) (48.4%), BANNER Bisonweb registration system (46.3%) and quality of campus food services (48.6%).
2014 Howard University Undergraduate Graduating Student Exit Survey 4 Prepared by the Office of Institutional Assessment and Evaluation
The survey results also reveal areas where Howard may be able to expand and improve program experiences for students. For example, only 1.5% of students had experienced distance learning and only 4.2% had been involved in service learning. Also, half of the students (46.7%) had not engaged in any undergraduate research project; however, 25.5% of the students had attended a professional conference, 21.4% had presented research findings at a professional conference, and 8.8% had published research. Howard University students are also very community oriented with 63.6% having spent some time in community service; 60.7% in an internship and nearly fifteen percent (14.2%) in inter-disciplinary courses. Students also indicated a need to upgrade physical facilities, including classrooms, libraries, laboratories, residence halls, and physical fitness facilities. Approximately 17.2% are “very satisfied or satisfied” with the availability of parking.
Post-GraduationStudents were asked about their post-graduation plans and their relationship with Howard as alumna/alumnus. About eight-three percent of the students indicated that they plan to give back to Howard in some way. Among the 83.0% who plan to give back, 31.4% plan to make financial contribution while 23.6% plan to recruit new students. Nearly one-third of the respondents (31.0%) were able to report the salary range that they expected to be in after graduation. Among respondents, 29.9% had no plans to work and 53.8% were planning to pursue graduate/professional studies.
2014 Howard University Undergraduate Graduating Student Exit Survey 5 Prepared by the Office of Institutional Assessment and Evaluation
Male Female Disabled Veteran Adjudicated
25.4% (198) 74.6% (583) 0.8% (6) (0.6%) 5 0.1% (1)
U.S. Citizen Permanent Resident Resident AlienInternational
Student
94.4% (737) 2.7% (21) 0.5% (4) 2.4% (19)
African
AmericanHispanic Latino Caucasian
Asian/Pacific
Islander
American
Indian/Alaska
Native
African BiracialNot Willing to
Disclose
83.4% (651) 1.5% (12) 0.4% (3) 0.9% (7) 0% (0) 6.3% (49) 4.5% (35) 3.1% (24)
4 or more years 2-3 years 1 year or less Never
33.9% (265) 40.6% (317) 13.2% (103) 13.2% (103)
Full-time Off
Campus
Part-time Off
Campus
Full-time On
Campus
Part-time On
CampusNever Worked
8.7% (68) 46.4% (362) 4.1% (32) 20.0% (156) 13.2% (103)
3.60-4.00 3.40-3.59 3.00-3.39 2.50-2.99 2.00-2.49 Not Applicable
20.0% (156) 15.4% (120) 38.7% (302) 22.7% (177) 3.3% (26) 0% (0)
Ethnicity
How long did you live on campus?
While at Howard University, you were employed primarily:
GPA
92.2% (720)
Demographic Data: Profile
Gender
Citizenship Status
Special Student Status
No Special Group Status
2014 Howard University Undergraduate Graduating Student Exit Survey 6 Prepared by the Office of Institutional Assessment and Evaluation
Bachelors Certificate Dual Degree
97.8% (764) 1.4% (11) 0.9% (7)
2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006 2004-2005 Before 2004
73.0% (570) 19.7% (154) 3.2% (25) 1.5% (12) 1.2% (9) 0.4% (3) 0.1% (1) 1.0% (8)
Arts & Sciences School of Business
School of
Commun-
ications
Education Dentistry School of EducationEngineering &
Architecture
361 (46.2%) 6.5% (51) 29.7% (232) 0.1% (1) 1.0% (8) 0.1% (1) 6.5% (51)
While at Howard University, you were enrolled primarily:
Full-time
Demographic Data: Enrollment
Degree
Indicate whether you entered Howard University as a:
First Time in College Student Transfer Student
80.7% (630) 19.3% (151)
Part-time
99.1% (774) 0.9% (7)
Indicate the academic year in which you entered Howard University to earn your degree or certificate
Not sure
1.3% (10)
Indicate whether you entered Howard University as a:
School/College Representation
First Generation College Student (in
your family)
Not First Generation College
Student
38.0% (293) 60.7% (468)
Nursing and Allied Health Sciences
9.9% (77)
2014 Howard University Undergraduate Graduating Student Exit Survey 7 Prepared by the Office of Institutional Assessment and Evaluation
None 1 2-3 4-6 7 or More
90.1% (704) 4.5% (35) 2.7% (21) 1.4% (11) 1.3% (10)
Personal ProblemsPersonal
Illness
Family
ObligationsLack of Interest Death in Family Illness in Family
Returned
Home
26.0% (20) 7.8% (6) 6.5% (5) 0% (0) 1.3% (1) 2.6% (2) 7.8% (6)
MarriageUnable to
AdjustOther Not Applicable
0.0% (0) 2.6% (2) 11.7% (9) 33.8% (26)
Job ConflictFinancial
Problems
Insufficient
Financial Aid
Living
Arrangements
Lack of Campus
HousingMilitary Obligations
HU Disciplinary
Action
5.2% (4) 42.9% (33) 10.4% (8) 0.0% (0) 2.6% (2) 0.0% (0) 2.6% (2)
TravelCommuting
ProblemsOther Not Applicable
1.3% (1) 0.0% (0) 2.6% (2) 32.5% (25)
Difficulty with
Courses
Dissatisfied
with
Instructors
Courses
Cancelled
Courses not
Needed
Transferred to
Another School
Lack of Academic
Progress
Incomplete
Schedule
3.9% (3) 0.0% (0) 1.3% (1) 0.0% (0) 1.3% (1) 1.3% (1) 1.3% (1)
Lacked
Prerequisites
Academic
SuspensionOther Not Applicable
1.3% (1) 6.5% (5) 3.9% (3) 79.2% (61)
Academic
Reasons
Demographic Data: Stop-Out
How many semesters have you missed since you entered Howard?
If you missed any semester of enrollment, identify the primary reason in each of the following groups:
Personal
Reasons
Practical
Reasons
2014 Howard University Undergraduate Graduating Student Exit Survey 8 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
14.0% (109) 68.8% (537) 13.4% (105) 2.9% (23) 0.6% (5) 0.3% (2)
0.3% (2) 67.5% (527) 15.9% (124) 2.0% (16) 1.0% (8) 0.3% (2)
12.8% (100) 59.0% (461) 23.8% (186) 2.3% (18) 1.9% (15) 0.1% (1)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
16.0% (125) 59.1% (461) 19.4% (151) 4.5% (35) 0.9% (7) 0.1% (1)
19.0% (148) 57.1% (445) 17.3% (135) 5.5% (43) 1.0% (8) 0.1% (1)
13.6% (106) 51.2% (399) 26.7% (208) 6.4% (50) 1.5% (12) 0.6% (5)
12.6% (98) 42.9% (335) 25.3% (197) 17.7% (138) 1.3% (10) 0.3% (2)
15.4% (120) 42.4% (331) 17.1% (133) 8.8% (69) 12.2% (95) 4.1% (32)
11.9% (93) 48.5% (378) 10.3% (80) 5.6% (44) 20.3% (158) 3.5% (27)
24.4% (190) 47.9% (374) 8.7% (68) 4.7% (37) 12.4% (97) 1.8% (14)
22.1% (172) 60.3% (470) 12.4% (97) 3.8% (30) 0.9% (7) 0.5% (4)
23.5% (183) 59.9% (467) 9.1% (71) 3.6% (28) 3.5% (27) 0.5% (4)
Educational Experience: Institutional, School/College and Departmental Assessment Data
Overall Education Experience
Rate the level of satisfaction with the following:
Your Academic Program
Overall Quality of the Educational
Experience
Customer service in administrative
offices of your school or college
The effectiveness of your school's or
college's Office of Career Services
The performance of your Dean
The performance of your
departmental chairperson
The performance of your
departmental faculty
The performance of your
departmental office staff
Educational Experience Met
Expectations
School/College and Department
Rate the level of satisfaction with the following:
The effectiveness of your
college/school in general
The effectiveness of your department
in general
Your school's/college's student
services
2014 Howard University Undergraduate Graduating Student Exit Survey 9 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
14.2% (111) 62.3% (486) 16.5% (129) 5.5% (43) 1.2% (9) 0.3% (2)
14.0% (109) 65.3% (509) 15.5% (121) 3.7% (29) 0.8% (6) 0.8% (6)
14.4% (112) 66.8% (521) 14.0% (109) 3.2% (25) 1.3% (10) 0.4% (3)
17.7% (138) 62.7% (489) 13.8% (108) 4.0% (31) 1.7% (13) 0.1% (1)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
9.8% (76) 43.6% (340) 25.5% (199) 7.8% (61) 8.9% (69) 4.4% (34)
17.7% (138) 51.0% (397) 19.3% (150) 11.0% (86) 0.8% (6) 0.3% (2)
13.2% (103) 35.2% (274) 23.4% (182) 21.1% (16) 2.1% (16) 5.1% (40)
20.8% (162) 47.2% (368) 18.7% (146) 11.3% (88) 1.7% (2) 0.3% (2)
15.5% (121) 47.9% (373) 23.2% (181) 12.2% (95) 0.8% (6) 0.4% (3)
19.55 (152) 43.1% (336) 21.3% (166) 14.0% (109) 1.5% (12) 0.5% (4)
Faculty Professionalism
Academic Advising
Rate the level of satisfaction with the following:
Access to mentoring
Availability of academic advisors
Freshman/sophomore year academic
advising
Faculty Performance & Academic Advising
Faculty Performance
Rate the level of satisfaction with the following:
Availability of Faculty Members
Faculty Maintained Office Hours
Faculty Presentation Skills
Junior/senior year academic advising
Overall quality of academic advising
Conveying of care for/about the
student in advising
2014 Howard University Undergraduate Graduating Student Exit Survey 10 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
20.7% (161) 64.2% (500) 11.4% (89) 2.8% (22) 0.4% (3) 0.5% (4)
11.0% (86) 56.0% (436) 25.8% (201) 6.2% (48) 0.6% (5) 0.4% (3)
14.0% (109) 71.8% (559) 10.8% (84) 3.0% (23) 0.4% (3) 0.1% (1)
10.0% (78) 67.5% (526) 17.2% (134) 3.9% (30) 1.0% (8) 0.4% (3)
12.2% (95) 68.5% (534) 15.8% (123) 2.8% (22) 0.3% (2) 0.4% (3)
16.0% (125) 63.4% (494) 15.4% (120) 4.1% (32) 0.4% (3) 0.6% (5)
13.5% (105) 60.3% (470) 20.0% (156) 3.7% (29) 1.3% (10) 1.2% (9)
8.1% (63) 51.9% (404) 17.5% (136) 4.6% (36) 9.5% (74) 8.5% (66)
5.5% (43) 33.9% (264) 21.4% (167) 9.5% (74) 14.8% (115) 14.9% (116)
7.7% (60) 48.8% (380) 22.7% (177) 5.9% (46) 9.2% (72) 5.6% (44)
6.9% (54) 49.0% (382) 18.6% (145) 5.6% (44) 13.0% (101) 6.8% (53)
26.4% (206) 61.4% (478) 10.1% (79) 1.4% (11) 0.3% (2) 0.4% (3)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
10.0% (78) 46.3% (360) 23.8% (185) 10.3% (80) 5.3% (41) 4.2% (33)
11.5% (89) 53.9% (419) 19.0% (148) 8.0% (62) 3.2% (25) 4.4% (34)
16.6% (129) 46.7% (363) 21.1% (164) 10.4% (81) 3.1% (24) 2.1% (16)
7.7% (60) 32.3% (251) 19.4% (151) 9.8% (76) 15.3% (119) 15.4% (120)
Student/teacher ratio
Quality of courses offered (curricula)
Quality of course syllabi
Quality of student learning assessment
(testing)
Overall quality of instruction
Level of intellectual stimulation in
courses
InstructionaI Delivery and Context & Preparation for Post-Graduation
Instructional Delivery and Context
Rate the level of satisfaction with the following:
Preparation for Post-Graduation
Rate the level of satisfaction with the following:
Preparation for graduate or professional
school
Your preparation for a technological
world
Your preparation for employment in your
major
Your preparation for national board
and/or other licensure exams
Promotion of and/or opportunity for
creativity
Availability of evening courses
Availability of summer courses
Availability of academic support/tutorial
services
Quality/effectiveness of academic
support/tutorial services
Your own level of scholarly
effort/engagement
2014 Howard University Undergraduate Graduating Student Exit Survey 11 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
38.3% (298) 55.4% (431) 3.3% (26) 1.0% (8) 1.3% (10) 0.6% (5
32.1% (250) 58.9% (458) 5.8% (45) 1.5% (12) 1.2% (9) 0.5% (4)
41.5% (323) 51.8% (403) 3.3% (26) 1.3% (10) 1.3% (10) 0.8% (6)
35.2% (274) 57.5% (447) 4.6% (36) 1.3% (10) 1.0% (8) 0.4% (3)
35.6% (277) 53.7% (418) 7.3% (57) 2.2% (17) 0.4% (3) 0.8% (6)
39.7% (309) 51.8% (403) 4.6% (36) 1.9% (15) 0.9% (7) 1.0% (8)
33.4% (260) 55.9% (435) 7.3% (57) 1.3% (10) 1.0% (8) 1.0% (8)
31.2% (243) 58.9% (458) 6.6% (51) 1.8% (14) 0.9% (7) 0.6% (5)
29.2% (227) 58.6% (456) 7.8% (61) 2.3% (18) 0.9% (7) 1.2% (9)
24.2% (188) 63.2% (492) 5.7% (44) 1.9% (15) 2.1% (16) 3.0% (23)
2.2% (17) 1.0% (8) 3.3% (26) 11.2% (87) 54.0% (420) 28.3% (220)
19.5% (152) 62.6% (487) 11.4% (89) 2.1% (16) 2.6% (20) 1.8% (14)
19.9% (155) 63.8% (496) 7.8% (61) 2.1% (16) 2.4% (19) 4.0% (31)
28.4% (221) 54.2% (422) 10.5% (82) 2.8% (22) 2.3% (18) 1.7% (13)
23.9% (186) 62.9% (489) 7.6% (59) 2.2% (17) 2.1% (16) 1.4% (11)
23.5% (183) 56.0% (436) 13.8% (107) 2.4% (19) 2.2% (17) 2.1% (16)
28.8% (224) 45.8% (356) 15.0% (117) 4.6% (36) 3.1% (24) 2.7% (21)
18.5% (144) 53.3% (415) 18.6% (145) 3.2% (25) 3.2% (25) 3.1% (24)
13.2% (103) 51.8% (403) 21.6% (168) 9.5% (74) 1.4% (11) 2.4% (19)
14.4% (112) 52.1% (405) 19.5% (152) 5.8% (45) 2.4% (19) 5.8% (45)
14.8% (115) 54.8% (426) 13.9% (108) 4.2% (33) 4.1% (32) 8.2% (64)
Development of life skills (e.g.,
prioritization, time management, etc.)
Knowledge of African American culture
Training in verbal communication
Development of critical thinking and
analysis skills
Training in written communication
Knowledge of the social sciences
Knowledge and Skill Development
Rate the level of satisfaction with the following:
Knowledge of ethics
Team work skill development
Ability to demonstrate leadership
Development of interpersonal skills
Knowledge of contributions of the
African Diaspora to your major field of
study
Knowledge of global policies and issues
Knowledge of mathematics
Training in computer applications
Knowledge of the physical sciences
Research skill development
Knowledge about personal health and
nutrition
Knowledge of American Culture
Knowledge of African culture
Knowledge of the humanities(languages,
history, philosophy, literature, arts)
Multicultural knowledge
2014 Howard University Undergraduate Graduating Student Exit Survey 12 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
3.6% (28) 18.3% (142) 35.5% (276) 38.9% (303) 1.9% (15) 1.8% (14)
2.6% (20) 14.5% (113) 19.0% (148) 16.8% (131) 22.4% (174) 24.7% (192)
Scholarship FellowshipUniversity
Tuition Grant
Grant by
Government
Agency
Student Assistantship
Remission of Tuition
27.9% (217) 0.0% (0) 2.2% (17) 4.5% (35) 0.3% (2)
Personal
Student Loans
HU Employee Tuition
Remission/Assistanc
e
Other
18.9% (147) 2.7% (21) 1.9% (15)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
9.6% (75) 31.1% (242) 35.7% (278) 16.6% (129) 3.2% (25) 3.7% (29)
3.1% (24) 19.3% (150) 35.5% (276) 14.8% (115) 15.0% (117) 12.3% (96)
6.6% (51) 29.5% (228) 31.0% (239) 16.1% (124) 8.8% (68) 8.0% (62)
6.7% (52) 33.5% (260) 27.6% (214) 12.9% (100) 10.6% (82) 8.8% (68)
4.0% (31) 29.0% (224) 30.7% (237) 13.2% (102) 13.5% (104) 9.6% (74)
7.5% (58) 51.5% (400) 16.5% (128) 6.2% (48) 8.9% (69) 9.5% (74)
7.4% (57) 44.1% (340) 16.1% (124) 6.7% (52) 9.1% (70) 16.6% (128)
Financial Aid and Services
Out of Pocket (includes
Family/Benefactor)
Student Loans by
Parents/Benefactor
13.1% (102) 27.6% (215)
Rate the level of satisfaction with the following:
Availability of Scholarships
Rate the level of satisfaction with the following:
Cost (tuition and fees)
Summer financial aid process
What was the primary manner in which you financed your undergraduate education?
Other External Grant (Foundation,
Organization)
0.9% (7)
Availability of Fellowships
Availability of University Tuition
Grants
Availability of Grants from
Government Agencies
Availability of Other External Grants
(foundations, etc.)
Availability of Personal Student
Loans
Availability of Student Loans Taken
by Parents
2014 Howard University Undergraduate Graduating Student Exit Survey 13 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
4.0% (31) 35.3% (274) 29.6% (230) 26.8% (208) 2.4% (19) 1.9% (15)
4.0% (31) 39.1% (304) 26.1% (203) 22.1% (172) 5.7% (44) 3.0% (23)
5.7% (44) 50.7% (394) 23.2% (180) 17.0% (132) 2.4% (19) 1.0% (8)
5.9% (46) 40.5% (315) 21.4% (166) 16.2% (126) 8.4% (65) 7.6% (59)
6.2% (48) 56.5% (439) 11.7% (91) 9.0% (70) 11.7% (91) 4.9% (38)
9.0% (70) 57.5% (447) 10.6% (82) 8.9% (69) 9.7% (75) 4.4% (34)
8.1% (63) 65.3% (507) 10.3% (80) 6.8% (53) 6.6% (51) 3.0% (23)
5.1% (40) 40.8% (317) 23.3% (181) 19.4% (151) 8.5% (66) 2.8% (22)
9.3% (72) 54.2% (421) 17.5% (136) 10.0% (78) 6.7% (52) 2.3% (18)
7.6% (59) 51.9% (403) 11.7% (91) 9.9% (77) 14.4% (112) 4.5% (35)
8.1% (63) 31.4% (244) 4.6% (36) 5.0% (39) 33.2% (258) 17.6% (137)
9.7% (75) 30.9% (240) 7.3% (57) 5.4% (42) 34.1% (265) 12.6% (98)
8.5% (66) 41.4% (322) 8.2% (64) 6.0% (47) 26.4% (205) 9.4% (73)
8.5% (66) 33.5% (260) 8.6% (67) 8.2% (64) 29.9% (232) 11.3% (88)
3.7% (29) 23.4% (182) 4.6% (36) 3.6% (28) 38.6% (300) 26.0% (202)
6.0% (47) 52.1% (405) 14.0% (109) 8.0% (62) 15.2% (118) 4.6% (36)
Student Support Services
Rate the level of satisfaction with the following:
HU Office of Financial Aid
Office of Student Financial Services
(Other than Office of Financial Aid)
Office of Student Accounts
Office of Residence Life
Office of Special Student Services
University Counseling Service
CEDAR Center- HU Office of Career
Services
Office of Career Services in your
school or college (not CEDAR)
HU Office of International Student
Services
Office of the Registrar
Office of Enrollment Management
Office of Admissions
University Libraries
Campus Security
Student Health Service Center
Department of Student Life and
Activities
2014 Howard University Undergraduate Graduating Student Exit Survey 14 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
8.0% (32) 44.8% (179) 18.0% (72) 8.5% (34) 15.0% (60) 5.8% (23)
5.8% (35) 42.7% (258) 25.5% (154) 9.8% (59) 9.4% (57) 6.8% (41)
3.9% (30) 25.7% (200) 9.3% (72) 4.4% (34) 36.4% (283) 20.3% (158)
3.3% (26) 30.4% (236) 11.1% (86) 5.1% (40) 31.0% (241) 19.0% (148)
12.7% (99) 58.4% (454) 10.8% (84) 5.4% (42) 7.3% (57) 5.3% (41)
8.9% (69) 32.7% (254) 11.3% (88) 12.1% (94) 19.6% (152) 15.4% (120)
12.2% (95) 53.5% (416) 11.8% (92) 4.2% (33) 12.5% (97) 5.7% (44)
11.7% (91) 53.2% (413) 16.6% (129) 6.8% (53) 7.9% (61) 3.9% (30)
17.9% (139) 60.2% (468) 7.7% (60) 3.7% (29) 6.2% (48) 4.2% (33)
14.2% (110) 49.9% (388) 6.7% (52) 2.2% (17) 17.0% (132) 10.0% (78)
8.9% (69) 51.5% (400) 12.9% (100) 5.7% (44) 14.9% (116) 6.2% (48)
Very Active Fairly Active Moderately Active A Little Active Not at All Active N/A
24.3% (189) 33.5% (260) 19.3% (150) 13.5% (105) 5.4% (42) 4.0% (31)Your record of service to the
community
Recreation facilities
Fraternities/Sororities
Campus intellectual life
Opportunity for engagement with
faculty beyond the classroom
Campus social activities
Campus religious activities
Howard University Student
Association (HUSA)
Recreation activities
Intramural Athletic Programs
Varsity Athletic Programs
Student organizations
Rate the level of activity with the following:
Rate the level of satisfaction with the following:
Campus Life and Activities
2014 Howard University Undergraduate Graduating Student Exit Survey 15 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
5.9% (46) 30.4% (236) 19.6% (152) 10.7% (83) 26.0% (202) 7.5% (58)
6.4% (50) 31.5% (245) 15.3% (119) 7.7% (60) 31.4 % (244) 7.6% (59)
6.0% (47) 44.8% (348) 29.3% (228) 13.0% (101) 4.9% (38) 1.9% (15)
3.1% (24) 36.7% (285) 30.4% (236) 24.3% (189) 3.3% (26) 2.2% (17)
6.8% (53) 46.3% (360) 25.0% (194) 15.3% (119) 5.1% (40) 1.4% (11)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
12.4% (97) 53.9% (421) 26.0% (203) 5.4% (42) 1.5% (12) 0.8% (6)
10.1% (79) 60.6% (473) 22.5% (176) 5.4% (42) 1.3% (10) 0.1% (1)
7.3% (57) 44.3% (346) 33.5% (262) 13.2% (103) 1.3% (10) 0.4% (3)
7.4% (58) 49.2% (384) 24.6% (192) 8.8% (69) 7.9% (62) 2.0% (16)
Rate the level of satisfaction with the following:
Office of the President
Operation hours of administrative
offices
Customer service of administrative
staff
Graduation clearance process
Student Involvment in Assessment
Rate the level of satisfaction with the following:
Opportunity for students to assess
academic programs
Administrative Offices & Student Involvment in Assessment
Administrative Offices
Office of the Provost
Opportunity for students to assess
instruction
Opportunities for students to assess
university services
Provision of or access to institutional
assessment information (e.g., survey
results, etc.)
2014 Howard University Undergraduate Graduating Student Exit Survey 16 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
8.4% (65) 43.9% (341) 27.7% (215) 18.7% (145) 0.9% (7) 0.5% (4)
17.0% (132) 68.2% (530) 9.3% (72) 4.2% (33) 0.9% (7) 0.4% (3)
12.6% (98) 53.2% (413) 24.8% (193) 8.2% (64) 0.6% (5) 0.5% (4)
4.6% (36) 24.5% (190) 14.3% (111) 10.7% (83) 35.3% (274) 10.7% (83)
7.9% (61) 47.0% (365) 21.9% (170) 9.9% (77) 10.0% (78) 3.3% (26)
6.9% (54) 30.2% (235) 28.1% (218) 33.3% (259) 0.9% (7) 0.5% (4)
8.9% (69) 45.9% (357) 13.0% (101) 6.0% (47) 20.2% (157) 5.9% (46)
5.8% (45) 31.1% (242) 28.3% (220) 22.9% (178) 8.2% (64) 3.6% (28)
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
9.9% (77) 66.9% (520) 15.8% (123) 4.9% (38) 1.3% (10) 1.2% (9)
9.4% (73) 69.4% (539) 14.3% (111) 3.3% (26) 2.6% (20) 1.0% (8)
4.6% (36) 35.3% (274) 26.8% (208) 18.8% (146) 7.3% (57) 7.2% (56)
5.0% (39) 52.3% (406) 24.7% (192) 10.6% (82) 4.0% (31) 3.5% (27)
3.1% (24) 36.0% (280) 34.5% (268) 17.8% (138) 5.1% (40) 3.5% (27)
3.7% (29) 37.6% (292) 26.1% (203) 22.3% (173) 5.7% (44) 4.6% (36)
3.1% (24) 40.3% (313) 30.2% (235) 18.4% (143) 4.8% (37) 3.2% (25)
BANNER BisonWeb Registration
System
BlackBoard (Learning Management
System)
iLab and campus computer
laboratories
ResNet Communications System
Computer system of the University
Libraries
Wireless access to internet on
campus
Information Systems and Ancillary Services
Information Systems
Rate the level of satisfaction with the following:
On-campus housing
process/management
Shuttle bus services
Cost of campus food services
Variety of food choices (e.g.,
vegetarian, etc.)
Quality of campus food services
Campus Radio and Television
stations
Availability of copying/duplication
services
Ancillary Services
Rate the level of satisfaction with the following:
HU Bookstore(s)
Blackburn Center
2014 Howard University Undergraduate Graduating Student Exit Survey 17 Prepared by the Office of Institutional Assessment and Evaluation
Accelerated
ProgramWork Study
Distance
LearningStudy Abroad Double Major Domestic Exchange Honors Program
Independent
Study
2.2% (17) 22.4% (175) 1.5% (12) 10.2% (80) 3.7% (29) 0.3% (2) 15.0% (117) 9.9% (77)
Service
LearningOther None
4.2% (33) 2.8% (22) 49.7% (388)
Freshman year Sophomore year Junior year Senior year
Never
participated in
ASBP
7.8% (61) 11.7% (91) 4.1% (32) 1.5% (12) 81.0% (633)
Thesis
Development
Research
Assisstantship
Project work
with doctoral
student(s)
Capstone
Research
Attending
Professional
Conferences
Presenting Findings
in a Conference or
Meeting
Publishing Research
12.8% (100) 15.0% (117) 7.0% (55) 12.8% (100) 21.4% (167) 18.1% (141) 8.8% (69)
Shadowing
professional
researcher
Other None
10.9% (85) 4.1% (32) 46.7% (365)
Teaching Certificate (Minor in
Education)
2.0% (16)
Indicate the undergraduate research opportunities that you were engaged in (check all that apply):
Indicate the academic support/enhancement activities that you were engaged in (check all that apply):
Indicate the program experience(s) that you were involved in (check all that apply):
Range of University Experiences
Did you ever participate in the Alternative Spring Break Program (ASBP)? If so, check all
that apply to indicate which school years you participated. If not, indicate "never
participated."
2014 Howard University Undergraduate Graduating Student Exit Survey 18 Prepared by the Office of Institutional Assessment and Evaluation
Creative
Projects
(writing,
exhibits, plays,
productions,
etc.)
Community Service Internship PracticumCross
Registration
Interdisciplinary
CoursesOther None
30.0% (234) 63.6% (497) 60.7% (474) 23.9% (187) 1.4% (11) 14.2% (111) 0.4% (3) 15.6% (122)
Student
Government
Fraternity/
Sorority
Community
Service/Non-
Profit
Organizations
Academic
Organization in
Major
Honor Society Other None
14.6% (114) 17.2% (134) 46.0% (359) 29.3% (229) 31.5% (246) 14.9% (116) 19.6% (153)
Indicate the campus organizations that you are/were affiliated with (check all that apply):
2014 Howard University Undergraduate Graduating Student Exit Survey 19 Prepared by the Office of Institutional Assessment and Evaluation
Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A
1.9% (15) 25.2% (196) 44.3% (344) 27.7% (215) 0.6% (5) 0.3% (2)
4.8% (37) 47.1% (366) 31.7% (246) 12.9% (101) 2.2% (17) 1.3% (10)
2.8% (22) 30.8% (239) 26.6% (207) 21.5% (167) 10.6% (82) 7.7% (60)
3.0% (23) 24.2% (188) 18.3% (142) 12.1% (94) 26.0% (202) 16.5% (128)
3.9% (30) 37.7% (293) 18.4% (143) 12.2% (95) 19.2% (149) 8.6% (67)
5.3% (41) 45.4% (353) 28.7% (223) 17.6% (137) 2.1% (16) 0.9% (7)
1.8% (14) 19.8% (154) 31.1% (242) 36.6% (284) 4.2% (33) 6.4% (50)
2.8% (22) 22.5% (175) 31.4% (244) 33.1% (257) 4.1% (32) 6.0% (47)
2.3% (18) 27.4% (213) 43.5% (338) 25.2% (196) 1.2% (9) 0.4% (3)
3.0% (23) 44.8% (348) 31.0% (241) 19.3% (10) 1.3% (10) 0.6% (5)
2.1% (16) 15.2% (118) 21.8% (169) 35.9% (279) 12.6% (98) 12.5% (97)
4.4% (34) 38.0% (295) 24.1% (187) 22.9% (178) 7.1% (55) 3.6% (28)
Making
Financial
Contributions
Recruiting New
StudentsFundraising Volunteering Other No Plan to Contribute
31.4% (244) 23.6% (183) 3.1% (24) 18.9% (147) 5.8% (45) 17.1% (133)
Yes No Not Sure
Overall condition of University
buildings
Cleanliness of University buildings
Physical Facilities
Rate the level of satisfaction with the following:
Condition of classrooms
Condition of University libraries
Condition of laboratories
Condition of studios or operatives
Availability of student parking
Physical fitness facilities
Post-Graduation
Please indicate the primary way you plan to give back to Howard as an alumna/alumnus.
Would you recommend Howard to a prospective
student?
Condition of technical centers
Access to laboratories, study areas,
student lounges
Overall living conditions in residence
halls
Cleanliness of residence halls
2014 Howard University Undergraduate Graduating Student Exit Survey 20 Prepared by the Office of Institutional Assessment and Evaluation
63.1% (490) 10.6% (83) 26.0% (203)
Academic
Reputation
Availability of
Academic Program
Institutional
Cost
Financial Aid
AssistanceQuality of Faculty Location Social Environment
Research
resources
3.1% (24) 2.6% (20) 0.4% (3) 1.0% (8) 0.6% (5) 1.3% (10) 0.9% (7) 0.1% (1)
Encouraged/
Recruited by
Faculty
Encouraged by
Mentor
Supportive
Academic
Environment
Other Not Applicable
1.0% (8) 0.6% (5) 1.5% (12) 2.3% (18) 84.4% (655)
If you are continuing your education at Howard University, identify the one most important reason you decided to return to Howard. If you will not be
returning, select "Not Applicable."
2014 Howard University Undergraduate Graduating Student Exit Survey 21 Prepared by the Office of Institutional Assessment and Evaluation
Less than
$20,000Less than $30,000 $30,000-40,000 $46,000-60,000 $61,000-75,000 $76,000-95,000 Over $95,000 Not Applicable
4.0% (31) 2.1% (16) 9.9% (77) 7.7% (60) 5.7% (44) 1.0% (8) 0.4% (3) 69.2% (538)
No plan to work now
Agriculture,
Food & Natural
Resources
Architecture &
Construction
Arts, AV technology
& Communications
Business, Management
& AdministrationEducation & Training Finance
29.9% (232) 0.5% (4) 1.3% (10) 12.6% (98) 5.8% (45) 9.0% (70) 2.7% (21)
Government & Public
AdministrationHealth Science
Hospitality &
TourismHuman Services Information Technology
Law, Public Safety,
Corrections & SecurityManufacturing
4.6% (36) 11.1% (86) 1.0% (8) 3.1% (24) 1.3% (10) 4.1% (32) 0.1% (1)
Marketing, Sales, &
Services
Science,
Technology
Engineering &
Mathematics
Transportation,
Distribution &
Logistics
5.3% (41) 7.2% (56) 0.4% (3)
No plan for further
education now
Graduate/
professional
study
Medical/dental
internshipMinistry Travel Military Service
Community
service/social
work
28.6% (222) 53.8% (418) 4.9% (38) 0.4% (3) 2.2% (17) 1.0% (8) 1.8% (14)
International affairsTemporary
employmentPeace Corps.
Other (Specify
below)None
0.3% (2) 0.5% (4) 1.0% (8) 2.3% (18) 3.2% (25)
51.5% (400)
Part-time
14.0% (109)
Neither
34.5% (268)
Full-time
Group B
Post-Graduation
Will you be employed?
If you have already accepted an employment offer, please indicate the annual salary range. If you do not have employment, select "Not Applicable."
What are your immediate plans after you leave Howard? (Select from Group A and Group B)
Group A
2014 Howard University Undergraduate Graduating Student Exit Survey 22 Prepared by the Office of Institutional Assessment and Evaluation