2014 howard university undergraduate graduating student ... · bachelors certificate dual degree...

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2014 Howard University Undergraduate Graduating Student Exit Survey All Schools and Colleges Description The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation enrolled in all undergraduate programs. The primary purpose of the survey is to obtain information about students’ satisfaction with a range of academic and co-academic experiences during their matriculation and to inquire about their plans for the future. The survey was administered by the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The results are divided into six broad catergories: demographics, school/college assessment data, student quality of life data, university community experience data, post graduation and student comments. There were 781 respondents. Office of Institutional Assessment and Evaluation “Working together to create a culture of evidence-based decision making…”

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Page 1: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

2014 Howard University Undergraduate Graduating Student Exit Survey

All Schools and Colleges

Description

The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective

candidates for graduation enrolled in all undergraduate programs. The primary purpose of the survey is to obtain

information about students’ satisfaction with a range of academic and co-academic experiences during their

matriculation and to inquire about their plans for the future. The survey was administered by the Office of

Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of

faculty and staff in the various schools and colleges. The results are divided into six broad catergories:

demographics, school/college assessment data, student quality of life data, university community experience data,

post graduation and student comments. There were 781 respondents.

Office of Institutional Assessment and Evaluation

“Working together to create a culture of evidence-based decision making…”

Page 2: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Executive Summary 3

Demographic Data 6

Profile 6

Enrollment 7

Stop-Out 8

School/College Assessment Data 9

Educational Experience: Institutional, School/College and Departmental Assessment Data 9

Faculty Performance & Academic Advising 10

Instructional Delivery and Context & Preparation for Post-Graduation 11

Knowledge and Skill Development 12

Student Quality of Life Data 13

Financial Aid and Services 13

Student Support Services 14

Campus Life and Activities 15

University Community Experience Data 16

Administrative Offices & Student Involvment in Assessment 16

Information Systems and Ancillary Services 17

Range of University Experiences 18

Physical Facilities 19

Post-Graduation 20

Student Comments 22

Table of Contents

2014 Howard University Undergraduate Graduating Student Exit Survey 2 Prepared by the Office of Institutional Assessment and Evaluation

Page 3: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

EXECUTIVE SUMMARY

The Howard University Undergraduate Graduating Student Exit Survey is administered annually to prospective candidates for graduation who are enrolled in all of the University’s undergraduate programs. The primary purpose of the survey is twofold: (1) to obtain information about students’ satisfaction with a range of academic and co-academic experiences during their matriculation at the University, and (2) to inquire about their plans for the future. The survey is administeredby the Office of Institutional Assessment and Evaluation (OIAE) through a web-based format with the assistance and cooperation of faculty and staff in the various schools and colleges. The presentation of the results of the survey is divided into six broad categories: demographics, school/college assessment data, student quality of life data, university community experience data, post-graduation and student comments. Student comments are included in the Appendix. There were 781 respondents.The following sections contain the highlights from the data that were collected from the 2014 class of prospective graduates.

Demographics: Who are the Members of the Undergraduate Class of 2014?The ratio of females to males is almost 3 to 1 with females and males representing 74.6% and 25.4% of the respondents, respectively. The two largest ethnic groups are African Americans (83.4%) and Africans (6.3%). No American Indian/Alaska Natives responded to the survey. Approximately 85.7% of the respondents either worked full-time or part-time while in school. Interestingly, 8.7% (68) of students work full-time on campus. While the majority (73%) of the prospective graduates earned their degrees in 4 years or less, 19.7% took five years to earn a degree after entering Howard. Also, less than one-fifth (19.3%) of the respondents were transfer students and nearly 38% of them are the first in their family to attend college. About 10% of the respondents have missed one or more semesters since they first enrolled in Howard University. Since the definition of the “graduation rate” as calculated by the Department of Education excludes students who “stop out” for at one semester, it is important to try to minimize the percentage of students who “stop out”.

School/College Data: How Satisfied Were They with their Educational Experiences?Approximately 78% of the students indicated that they were very satisfied or satisfied with the overall quality of their educational experience at Howard. Slightly fewer, 72%, were very satisfied or satisfied that the educational experience met their expectations. Graduates were also asked to rate the performance of personnel in their school or college: dean, depart chair, school/college administrative staff, departmental office staff, and faculty. The department staff received the highestsatisfaction rating of 83.3%, and faculty with a close second highest rating of 82.3%. The largest area of dissatisfaction was related to customer service in the administrative offices of their school or college – almost forty percent (43%) of the respondents were dissatisfied or very dissatisfied.

2014 Howard University Undergraduate Graduating Student Exit Survey 3 Prepared by the Office of Institutional Assessment and Evaluation

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Academic Advising. Students were asked to indicate their level of satisfaction with various aspects of academic advising. Nearly seventy percent, 69.0%, of the respondents were very satisfied or satisfied with the availability of academic advisors; while just over half, 53.4% felt that way about access to mentoring. It is also interesting to note that respondents were more satisfied with junior/senior year academic advising (68%) than with freshman/sophomore year academic advising (48.4%). Research suggests that effective academic advising during the early years can lead to increases in students’ satisfaction with their overall educational experience and in institutional retention and graduation rates.

Knowledge and Skill Development. Students were asked in indicate their level of satisfaction for 21 knowledge and skill areas. The top three areas of development that prospective graduates were most satisfied with were: the ability to demonstrate leadership (93.3%), team work skill development (91.0%), and development of interpersonal skills (93.0%). The ability to demonstrate leadership is first for the three years – 2010, 2011 and 2013 and it was the area that received the highest rating under “very satisfied” (41.5%) and the lowest rating under “very dissatisfied” (1.3%). On the other, the three lowest areas of development (but still relatively high in absolute terms) were: knowledge of global policies and issues (72.0%), knowledge of the physical sciences (70.0%), and knowledge of mathematics (65.0%).

Student Quality of Life Data: What are Students’ Perceptions of Institutional Support Services?There are some offices with which students are unfamiliar. When students were asked to rate their level of satisfaction for several institutional support offices, at least thirty percent, nearly one-third of the students marked “Don’t Know” for the following offices: Office of International Students (38.6%), Office of Student Special Services (33.2%), and the University Counseling Service (34.1%). The students were most dissatisfied with the Office of Financial Aid (56.4%) and the Office of Student Financial Services (48.3%). This is the fourth consecutive year that the Office of Financial Aid has received this distinction.

University Community Experience Data: What are Students’ Perception of Institutional Administrative Offices?Almost forty percent of the students reported that they were satisfied with the Office of the President (40.3%) and the Office of the Provost (38.0%). One reason for this level of satisfaction could be when it comes to the Offices of the President and the Provost students marked “Don’t Know” at the rate of 26.0% and 31.4%, respectively. Information and ancillary services that received a “dissatisfaction” rating of at least 30% include: computer system of the University libraries (46.3%), availability of copying/duplication services (51.2%), wireless access to internet on campus (61.4%), on-campus housing process/management (45.5%), shuttle bus services (35.3%), cost of campus food services (52.3%), variety of food choices (e.g., vegetarian, etc.) (48.4%), BANNER Bisonweb registration system (46.3%) and quality of campus food services (48.6%).

2014 Howard University Undergraduate Graduating Student Exit Survey 4 Prepared by the Office of Institutional Assessment and Evaluation

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The survey results also reveal areas where Howard may be able to expand and improve program experiences for students. For example, only 1.5% of students had experienced distance learning and only 4.2% had been involved in service learning. Also, half of the students (46.7%) had not engaged in any undergraduate research project; however, 25.5% of the students had attended a professional conference, 21.4% had presented research findings at a professional conference, and 8.8% had published research. Howard University students are also very community oriented with 63.6% having spent some time in community service; 60.7% in an internship and nearly fifteen percent (14.2%) in inter-disciplinary courses. Students also indicated a need to upgrade physical facilities, including classrooms, libraries, laboratories, residence halls, and physical fitness facilities. Approximately 17.2% are “very satisfied or satisfied” with the availability of parking.

Post-GraduationStudents were asked about their post-graduation plans and their relationship with Howard as alumna/alumnus. About eight-three percent of the students indicated that they plan to give back to Howard in some way. Among the 83.0% who plan to give back, 31.4% plan to make financial contribution while 23.6% plan to recruit new students. Nearly one-third of the respondents (31.0%) were able to report the salary range that they expected to be in after graduation. Among respondents, 29.9% had no plans to work and 53.8% were planning to pursue graduate/professional studies.

2014 Howard University Undergraduate Graduating Student Exit Survey 5 Prepared by the Office of Institutional Assessment and Evaluation

Page 6: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Male Female Disabled Veteran Adjudicated

25.4% (198) 74.6% (583) 0.8% (6) (0.6%) 5 0.1% (1)

U.S. Citizen Permanent Resident Resident AlienInternational

Student

94.4% (737) 2.7% (21) 0.5% (4) 2.4% (19)

African

AmericanHispanic Latino Caucasian

Asian/Pacific

Islander

American

Indian/Alaska

Native

African BiracialNot Willing to

Disclose

83.4% (651) 1.5% (12) 0.4% (3) 0.9% (7) 0% (0) 6.3% (49) 4.5% (35) 3.1% (24)

4 or more years 2-3 years 1 year or less Never

33.9% (265) 40.6% (317) 13.2% (103) 13.2% (103)

Full-time Off

Campus

Part-time Off

Campus

Full-time On

Campus

Part-time On

CampusNever Worked

8.7% (68) 46.4% (362) 4.1% (32) 20.0% (156) 13.2% (103)

3.60-4.00 3.40-3.59 3.00-3.39 2.50-2.99 2.00-2.49 Not Applicable

20.0% (156) 15.4% (120) 38.7% (302) 22.7% (177) 3.3% (26) 0% (0)

Ethnicity

How long did you live on campus?

While at Howard University, you were employed primarily:

GPA

92.2% (720)

Demographic Data: Profile

Gender

Citizenship Status

Special Student Status

No Special Group Status

2014 Howard University Undergraduate Graduating Student Exit Survey 6 Prepared by the Office of Institutional Assessment and Evaluation

Page 7: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Bachelors Certificate Dual Degree

97.8% (764) 1.4% (11) 0.9% (7)

2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006 2004-2005 Before 2004

73.0% (570) 19.7% (154) 3.2% (25) 1.5% (12) 1.2% (9) 0.4% (3) 0.1% (1) 1.0% (8)

Arts & Sciences School of Business

School of

Commun-

ications

Education Dentistry School of EducationEngineering &

Architecture

361 (46.2%) 6.5% (51) 29.7% (232) 0.1% (1) 1.0% (8) 0.1% (1) 6.5% (51)

While at Howard University, you were enrolled primarily:

Full-time

Demographic Data: Enrollment

Degree

Indicate whether you entered Howard University as a:

First Time in College Student Transfer Student

80.7% (630) 19.3% (151)

Part-time

99.1% (774) 0.9% (7)

Indicate the academic year in which you entered Howard University to earn your degree or certificate

Not sure

1.3% (10)

Indicate whether you entered Howard University as a:

School/College Representation

First Generation College Student (in

your family)

Not First Generation College

Student

38.0% (293) 60.7% (468)

Nursing and Allied Health Sciences

9.9% (77)

2014 Howard University Undergraduate Graduating Student Exit Survey 7 Prepared by the Office of Institutional Assessment and Evaluation

Page 8: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

None 1 2-3 4-6 7 or More

90.1% (704) 4.5% (35) 2.7% (21) 1.4% (11) 1.3% (10)

Personal ProblemsPersonal

Illness

Family

ObligationsLack of Interest Death in Family Illness in Family

Returned

Home

26.0% (20) 7.8% (6) 6.5% (5) 0% (0) 1.3% (1) 2.6% (2) 7.8% (6)

MarriageUnable to

AdjustOther Not Applicable

0.0% (0) 2.6% (2) 11.7% (9) 33.8% (26)

Job ConflictFinancial

Problems

Insufficient

Financial Aid

Living

Arrangements

Lack of Campus

HousingMilitary Obligations

HU Disciplinary

Action

5.2% (4) 42.9% (33) 10.4% (8) 0.0% (0) 2.6% (2) 0.0% (0) 2.6% (2)

TravelCommuting

ProblemsOther Not Applicable

1.3% (1) 0.0% (0) 2.6% (2) 32.5% (25)

Difficulty with

Courses

Dissatisfied

with

Instructors

Courses

Cancelled

Courses not

Needed

Transferred to

Another School

Lack of Academic

Progress

Incomplete

Schedule

3.9% (3) 0.0% (0) 1.3% (1) 0.0% (0) 1.3% (1) 1.3% (1) 1.3% (1)

Lacked

Prerequisites

Academic

SuspensionOther Not Applicable

1.3% (1) 6.5% (5) 3.9% (3) 79.2% (61)

Academic

Reasons

Demographic Data: Stop-Out

How many semesters have you missed since you entered Howard?

If you missed any semester of enrollment, identify the primary reason in each of the following groups:

Personal

Reasons

Practical

Reasons

2014 Howard University Undergraduate Graduating Student Exit Survey 8 Prepared by the Office of Institutional Assessment and Evaluation

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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

14.0% (109) 68.8% (537) 13.4% (105) 2.9% (23) 0.6% (5) 0.3% (2)

0.3% (2) 67.5% (527) 15.9% (124) 2.0% (16) 1.0% (8) 0.3% (2)

12.8% (100) 59.0% (461) 23.8% (186) 2.3% (18) 1.9% (15) 0.1% (1)

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

16.0% (125) 59.1% (461) 19.4% (151) 4.5% (35) 0.9% (7) 0.1% (1)

19.0% (148) 57.1% (445) 17.3% (135) 5.5% (43) 1.0% (8) 0.1% (1)

13.6% (106) 51.2% (399) 26.7% (208) 6.4% (50) 1.5% (12) 0.6% (5)

12.6% (98) 42.9% (335) 25.3% (197) 17.7% (138) 1.3% (10) 0.3% (2)

15.4% (120) 42.4% (331) 17.1% (133) 8.8% (69) 12.2% (95) 4.1% (32)

11.9% (93) 48.5% (378) 10.3% (80) 5.6% (44) 20.3% (158) 3.5% (27)

24.4% (190) 47.9% (374) 8.7% (68) 4.7% (37) 12.4% (97) 1.8% (14)

22.1% (172) 60.3% (470) 12.4% (97) 3.8% (30) 0.9% (7) 0.5% (4)

23.5% (183) 59.9% (467) 9.1% (71) 3.6% (28) 3.5% (27) 0.5% (4)

Educational Experience: Institutional, School/College and Departmental Assessment Data

Overall Education Experience

Rate the level of satisfaction with the following:

Your Academic Program

Overall Quality of the Educational

Experience

Customer service in administrative

offices of your school or college

The effectiveness of your school's or

college's Office of Career Services

The performance of your Dean

The performance of your

departmental chairperson

The performance of your

departmental faculty

The performance of your

departmental office staff

Educational Experience Met

Expectations

School/College and Department

Rate the level of satisfaction with the following:

The effectiveness of your

college/school in general

The effectiveness of your department

in general

Your school's/college's student

services

2014 Howard University Undergraduate Graduating Student Exit Survey 9 Prepared by the Office of Institutional Assessment and Evaluation

Page 10: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

14.2% (111) 62.3% (486) 16.5% (129) 5.5% (43) 1.2% (9) 0.3% (2)

14.0% (109) 65.3% (509) 15.5% (121) 3.7% (29) 0.8% (6) 0.8% (6)

14.4% (112) 66.8% (521) 14.0% (109) 3.2% (25) 1.3% (10) 0.4% (3)

17.7% (138) 62.7% (489) 13.8% (108) 4.0% (31) 1.7% (13) 0.1% (1)

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

9.8% (76) 43.6% (340) 25.5% (199) 7.8% (61) 8.9% (69) 4.4% (34)

17.7% (138) 51.0% (397) 19.3% (150) 11.0% (86) 0.8% (6) 0.3% (2)

13.2% (103) 35.2% (274) 23.4% (182) 21.1% (16) 2.1% (16) 5.1% (40)

20.8% (162) 47.2% (368) 18.7% (146) 11.3% (88) 1.7% (2) 0.3% (2)

15.5% (121) 47.9% (373) 23.2% (181) 12.2% (95) 0.8% (6) 0.4% (3)

19.55 (152) 43.1% (336) 21.3% (166) 14.0% (109) 1.5% (12) 0.5% (4)

Faculty Professionalism

Academic Advising

Rate the level of satisfaction with the following:

Access to mentoring

Availability of academic advisors

Freshman/sophomore year academic

advising

Faculty Performance & Academic Advising

Faculty Performance

Rate the level of satisfaction with the following:

Availability of Faculty Members

Faculty Maintained Office Hours

Faculty Presentation Skills

Junior/senior year academic advising

Overall quality of academic advising

Conveying of care for/about the

student in advising

2014 Howard University Undergraduate Graduating Student Exit Survey 10 Prepared by the Office of Institutional Assessment and Evaluation

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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

20.7% (161) 64.2% (500) 11.4% (89) 2.8% (22) 0.4% (3) 0.5% (4)

11.0% (86) 56.0% (436) 25.8% (201) 6.2% (48) 0.6% (5) 0.4% (3)

14.0% (109) 71.8% (559) 10.8% (84) 3.0% (23) 0.4% (3) 0.1% (1)

10.0% (78) 67.5% (526) 17.2% (134) 3.9% (30) 1.0% (8) 0.4% (3)

12.2% (95) 68.5% (534) 15.8% (123) 2.8% (22) 0.3% (2) 0.4% (3)

16.0% (125) 63.4% (494) 15.4% (120) 4.1% (32) 0.4% (3) 0.6% (5)

13.5% (105) 60.3% (470) 20.0% (156) 3.7% (29) 1.3% (10) 1.2% (9)

8.1% (63) 51.9% (404) 17.5% (136) 4.6% (36) 9.5% (74) 8.5% (66)

5.5% (43) 33.9% (264) 21.4% (167) 9.5% (74) 14.8% (115) 14.9% (116)

7.7% (60) 48.8% (380) 22.7% (177) 5.9% (46) 9.2% (72) 5.6% (44)

6.9% (54) 49.0% (382) 18.6% (145) 5.6% (44) 13.0% (101) 6.8% (53)

26.4% (206) 61.4% (478) 10.1% (79) 1.4% (11) 0.3% (2) 0.4% (3)

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

10.0% (78) 46.3% (360) 23.8% (185) 10.3% (80) 5.3% (41) 4.2% (33)

11.5% (89) 53.9% (419) 19.0% (148) 8.0% (62) 3.2% (25) 4.4% (34)

16.6% (129) 46.7% (363) 21.1% (164) 10.4% (81) 3.1% (24) 2.1% (16)

7.7% (60) 32.3% (251) 19.4% (151) 9.8% (76) 15.3% (119) 15.4% (120)

Student/teacher ratio

Quality of courses offered (curricula)

Quality of course syllabi

Quality of student learning assessment

(testing)

Overall quality of instruction

Level of intellectual stimulation in

courses

InstructionaI Delivery and Context & Preparation for Post-Graduation

Instructional Delivery and Context

Rate the level of satisfaction with the following:

Preparation for Post-Graduation

Rate the level of satisfaction with the following:

Preparation for graduate or professional

school

Your preparation for a technological

world

Your preparation for employment in your

major

Your preparation for national board

and/or other licensure exams

Promotion of and/or opportunity for

creativity

Availability of evening courses

Availability of summer courses

Availability of academic support/tutorial

services

Quality/effectiveness of academic

support/tutorial services

Your own level of scholarly

effort/engagement

2014 Howard University Undergraduate Graduating Student Exit Survey 11 Prepared by the Office of Institutional Assessment and Evaluation

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Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

38.3% (298) 55.4% (431) 3.3% (26) 1.0% (8) 1.3% (10) 0.6% (5

32.1% (250) 58.9% (458) 5.8% (45) 1.5% (12) 1.2% (9) 0.5% (4)

41.5% (323) 51.8% (403) 3.3% (26) 1.3% (10) 1.3% (10) 0.8% (6)

35.2% (274) 57.5% (447) 4.6% (36) 1.3% (10) 1.0% (8) 0.4% (3)

35.6% (277) 53.7% (418) 7.3% (57) 2.2% (17) 0.4% (3) 0.8% (6)

39.7% (309) 51.8% (403) 4.6% (36) 1.9% (15) 0.9% (7) 1.0% (8)

33.4% (260) 55.9% (435) 7.3% (57) 1.3% (10) 1.0% (8) 1.0% (8)

31.2% (243) 58.9% (458) 6.6% (51) 1.8% (14) 0.9% (7) 0.6% (5)

29.2% (227) 58.6% (456) 7.8% (61) 2.3% (18) 0.9% (7) 1.2% (9)

24.2% (188) 63.2% (492) 5.7% (44) 1.9% (15) 2.1% (16) 3.0% (23)

2.2% (17) 1.0% (8) 3.3% (26) 11.2% (87) 54.0% (420) 28.3% (220)

19.5% (152) 62.6% (487) 11.4% (89) 2.1% (16) 2.6% (20) 1.8% (14)

19.9% (155) 63.8% (496) 7.8% (61) 2.1% (16) 2.4% (19) 4.0% (31)

28.4% (221) 54.2% (422) 10.5% (82) 2.8% (22) 2.3% (18) 1.7% (13)

23.9% (186) 62.9% (489) 7.6% (59) 2.2% (17) 2.1% (16) 1.4% (11)

23.5% (183) 56.0% (436) 13.8% (107) 2.4% (19) 2.2% (17) 2.1% (16)

28.8% (224) 45.8% (356) 15.0% (117) 4.6% (36) 3.1% (24) 2.7% (21)

18.5% (144) 53.3% (415) 18.6% (145) 3.2% (25) 3.2% (25) 3.1% (24)

13.2% (103) 51.8% (403) 21.6% (168) 9.5% (74) 1.4% (11) 2.4% (19)

14.4% (112) 52.1% (405) 19.5% (152) 5.8% (45) 2.4% (19) 5.8% (45)

14.8% (115) 54.8% (426) 13.9% (108) 4.2% (33) 4.1% (32) 8.2% (64)

Development of life skills (e.g.,

prioritization, time management, etc.)

Knowledge of African American culture

Training in verbal communication

Development of critical thinking and

analysis skills

Training in written communication

Knowledge of the social sciences

Knowledge and Skill Development

Rate the level of satisfaction with the following:

Knowledge of ethics

Team work skill development

Ability to demonstrate leadership

Development of interpersonal skills

Knowledge of contributions of the

African Diaspora to your major field of

study

Knowledge of global policies and issues

Knowledge of mathematics

Training in computer applications

Knowledge of the physical sciences

Research skill development

Knowledge about personal health and

nutrition

Knowledge of American Culture

Knowledge of African culture

Knowledge of the humanities(languages,

history, philosophy, literature, arts)

Multicultural knowledge

2014 Howard University Undergraduate Graduating Student Exit Survey 12 Prepared by the Office of Institutional Assessment and Evaluation

Page 13: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

3.6% (28) 18.3% (142) 35.5% (276) 38.9% (303) 1.9% (15) 1.8% (14)

2.6% (20) 14.5% (113) 19.0% (148) 16.8% (131) 22.4% (174) 24.7% (192)

Scholarship FellowshipUniversity

Tuition Grant

Grant by

Government

Agency

Student Assistantship

Remission of Tuition

27.9% (217) 0.0% (0) 2.2% (17) 4.5% (35) 0.3% (2)

Personal

Student Loans

HU Employee Tuition

Remission/Assistanc

e

Other

18.9% (147) 2.7% (21) 1.9% (15)

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

9.6% (75) 31.1% (242) 35.7% (278) 16.6% (129) 3.2% (25) 3.7% (29)

3.1% (24) 19.3% (150) 35.5% (276) 14.8% (115) 15.0% (117) 12.3% (96)

6.6% (51) 29.5% (228) 31.0% (239) 16.1% (124) 8.8% (68) 8.0% (62)

6.7% (52) 33.5% (260) 27.6% (214) 12.9% (100) 10.6% (82) 8.8% (68)

4.0% (31) 29.0% (224) 30.7% (237) 13.2% (102) 13.5% (104) 9.6% (74)

7.5% (58) 51.5% (400) 16.5% (128) 6.2% (48) 8.9% (69) 9.5% (74)

7.4% (57) 44.1% (340) 16.1% (124) 6.7% (52) 9.1% (70) 16.6% (128)

Financial Aid and Services

Out of Pocket (includes

Family/Benefactor)

Student Loans by

Parents/Benefactor

13.1% (102) 27.6% (215)

Rate the level of satisfaction with the following:

Availability of Scholarships

Rate the level of satisfaction with the following:

Cost (tuition and fees)

Summer financial aid process

What was the primary manner in which you financed your undergraduate education?

Other External Grant (Foundation,

Organization)

0.9% (7)

Availability of Fellowships

Availability of University Tuition

Grants

Availability of Grants from

Government Agencies

Availability of Other External Grants

(foundations, etc.)

Availability of Personal Student

Loans

Availability of Student Loans Taken

by Parents

2014 Howard University Undergraduate Graduating Student Exit Survey 13 Prepared by the Office of Institutional Assessment and Evaluation

Page 14: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

4.0% (31) 35.3% (274) 29.6% (230) 26.8% (208) 2.4% (19) 1.9% (15)

4.0% (31) 39.1% (304) 26.1% (203) 22.1% (172) 5.7% (44) 3.0% (23)

5.7% (44) 50.7% (394) 23.2% (180) 17.0% (132) 2.4% (19) 1.0% (8)

5.9% (46) 40.5% (315) 21.4% (166) 16.2% (126) 8.4% (65) 7.6% (59)

6.2% (48) 56.5% (439) 11.7% (91) 9.0% (70) 11.7% (91) 4.9% (38)

9.0% (70) 57.5% (447) 10.6% (82) 8.9% (69) 9.7% (75) 4.4% (34)

8.1% (63) 65.3% (507) 10.3% (80) 6.8% (53) 6.6% (51) 3.0% (23)

5.1% (40) 40.8% (317) 23.3% (181) 19.4% (151) 8.5% (66) 2.8% (22)

9.3% (72) 54.2% (421) 17.5% (136) 10.0% (78) 6.7% (52) 2.3% (18)

7.6% (59) 51.9% (403) 11.7% (91) 9.9% (77) 14.4% (112) 4.5% (35)

8.1% (63) 31.4% (244) 4.6% (36) 5.0% (39) 33.2% (258) 17.6% (137)

9.7% (75) 30.9% (240) 7.3% (57) 5.4% (42) 34.1% (265) 12.6% (98)

8.5% (66) 41.4% (322) 8.2% (64) 6.0% (47) 26.4% (205) 9.4% (73)

8.5% (66) 33.5% (260) 8.6% (67) 8.2% (64) 29.9% (232) 11.3% (88)

3.7% (29) 23.4% (182) 4.6% (36) 3.6% (28) 38.6% (300) 26.0% (202)

6.0% (47) 52.1% (405) 14.0% (109) 8.0% (62) 15.2% (118) 4.6% (36)

Student Support Services

Rate the level of satisfaction with the following:

HU Office of Financial Aid

Office of Student Financial Services

(Other than Office of Financial Aid)

Office of Student Accounts

Office of Residence Life

Office of Special Student Services

University Counseling Service

CEDAR Center- HU Office of Career

Services

Office of Career Services in your

school or college (not CEDAR)

HU Office of International Student

Services

Office of the Registrar

Office of Enrollment Management

Office of Admissions

University Libraries

Campus Security

Student Health Service Center

Department of Student Life and

Activities

2014 Howard University Undergraduate Graduating Student Exit Survey 14 Prepared by the Office of Institutional Assessment and Evaluation

Page 15: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

8.0% (32) 44.8% (179) 18.0% (72) 8.5% (34) 15.0% (60) 5.8% (23)

5.8% (35) 42.7% (258) 25.5% (154) 9.8% (59) 9.4% (57) 6.8% (41)

3.9% (30) 25.7% (200) 9.3% (72) 4.4% (34) 36.4% (283) 20.3% (158)

3.3% (26) 30.4% (236) 11.1% (86) 5.1% (40) 31.0% (241) 19.0% (148)

12.7% (99) 58.4% (454) 10.8% (84) 5.4% (42) 7.3% (57) 5.3% (41)

8.9% (69) 32.7% (254) 11.3% (88) 12.1% (94) 19.6% (152) 15.4% (120)

12.2% (95) 53.5% (416) 11.8% (92) 4.2% (33) 12.5% (97) 5.7% (44)

11.7% (91) 53.2% (413) 16.6% (129) 6.8% (53) 7.9% (61) 3.9% (30)

17.9% (139) 60.2% (468) 7.7% (60) 3.7% (29) 6.2% (48) 4.2% (33)

14.2% (110) 49.9% (388) 6.7% (52) 2.2% (17) 17.0% (132) 10.0% (78)

8.9% (69) 51.5% (400) 12.9% (100) 5.7% (44) 14.9% (116) 6.2% (48)

Very Active Fairly Active Moderately Active A Little Active Not at All Active N/A

24.3% (189) 33.5% (260) 19.3% (150) 13.5% (105) 5.4% (42) 4.0% (31)Your record of service to the

community

Recreation facilities

Fraternities/Sororities

Campus intellectual life

Opportunity for engagement with

faculty beyond the classroom

Campus social activities

Campus religious activities

Howard University Student

Association (HUSA)

Recreation activities

Intramural Athletic Programs

Varsity Athletic Programs

Student organizations

Rate the level of activity with the following:

Rate the level of satisfaction with the following:

Campus Life and Activities

2014 Howard University Undergraduate Graduating Student Exit Survey 15 Prepared by the Office of Institutional Assessment and Evaluation

Page 16: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

5.9% (46) 30.4% (236) 19.6% (152) 10.7% (83) 26.0% (202) 7.5% (58)

6.4% (50) 31.5% (245) 15.3% (119) 7.7% (60) 31.4 % (244) 7.6% (59)

6.0% (47) 44.8% (348) 29.3% (228) 13.0% (101) 4.9% (38) 1.9% (15)

3.1% (24) 36.7% (285) 30.4% (236) 24.3% (189) 3.3% (26) 2.2% (17)

6.8% (53) 46.3% (360) 25.0% (194) 15.3% (119) 5.1% (40) 1.4% (11)

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

12.4% (97) 53.9% (421) 26.0% (203) 5.4% (42) 1.5% (12) 0.8% (6)

10.1% (79) 60.6% (473) 22.5% (176) 5.4% (42) 1.3% (10) 0.1% (1)

7.3% (57) 44.3% (346) 33.5% (262) 13.2% (103) 1.3% (10) 0.4% (3)

7.4% (58) 49.2% (384) 24.6% (192) 8.8% (69) 7.9% (62) 2.0% (16)

Rate the level of satisfaction with the following:

Office of the President

Operation hours of administrative

offices

Customer service of administrative

staff

Graduation clearance process

Student Involvment in Assessment

Rate the level of satisfaction with the following:

Opportunity for students to assess

academic programs

Administrative Offices & Student Involvment in Assessment

Administrative Offices

Office of the Provost

Opportunity for students to assess

instruction

Opportunities for students to assess

university services

Provision of or access to institutional

assessment information (e.g., survey

results, etc.)

2014 Howard University Undergraduate Graduating Student Exit Survey 16 Prepared by the Office of Institutional Assessment and Evaluation

Page 17: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

8.4% (65) 43.9% (341) 27.7% (215) 18.7% (145) 0.9% (7) 0.5% (4)

17.0% (132) 68.2% (530) 9.3% (72) 4.2% (33) 0.9% (7) 0.4% (3)

12.6% (98) 53.2% (413) 24.8% (193) 8.2% (64) 0.6% (5) 0.5% (4)

4.6% (36) 24.5% (190) 14.3% (111) 10.7% (83) 35.3% (274) 10.7% (83)

7.9% (61) 47.0% (365) 21.9% (170) 9.9% (77) 10.0% (78) 3.3% (26)

6.9% (54) 30.2% (235) 28.1% (218) 33.3% (259) 0.9% (7) 0.5% (4)

8.9% (69) 45.9% (357) 13.0% (101) 6.0% (47) 20.2% (157) 5.9% (46)

5.8% (45) 31.1% (242) 28.3% (220) 22.9% (178) 8.2% (64) 3.6% (28)

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

9.9% (77) 66.9% (520) 15.8% (123) 4.9% (38) 1.3% (10) 1.2% (9)

9.4% (73) 69.4% (539) 14.3% (111) 3.3% (26) 2.6% (20) 1.0% (8)

4.6% (36) 35.3% (274) 26.8% (208) 18.8% (146) 7.3% (57) 7.2% (56)

5.0% (39) 52.3% (406) 24.7% (192) 10.6% (82) 4.0% (31) 3.5% (27)

3.1% (24) 36.0% (280) 34.5% (268) 17.8% (138) 5.1% (40) 3.5% (27)

3.7% (29) 37.6% (292) 26.1% (203) 22.3% (173) 5.7% (44) 4.6% (36)

3.1% (24) 40.3% (313) 30.2% (235) 18.4% (143) 4.8% (37) 3.2% (25)

BANNER BisonWeb Registration

System

BlackBoard (Learning Management

System)

iLab and campus computer

laboratories

ResNet Communications System

Computer system of the University

Libraries

Wireless access to internet on

campus

Information Systems and Ancillary Services

Information Systems

Rate the level of satisfaction with the following:

On-campus housing

process/management

Shuttle bus services

Cost of campus food services

Variety of food choices (e.g.,

vegetarian, etc.)

Quality of campus food services

Campus Radio and Television

stations

Availability of copying/duplication

services

Ancillary Services

Rate the level of satisfaction with the following:

HU Bookstore(s)

Blackburn Center

2014 Howard University Undergraduate Graduating Student Exit Survey 17 Prepared by the Office of Institutional Assessment and Evaluation

Page 18: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Accelerated

ProgramWork Study

Distance

LearningStudy Abroad Double Major Domestic Exchange Honors Program

Independent

Study

2.2% (17) 22.4% (175) 1.5% (12) 10.2% (80) 3.7% (29) 0.3% (2) 15.0% (117) 9.9% (77)

Service

LearningOther None

4.2% (33) 2.8% (22) 49.7% (388)

Freshman year Sophomore year Junior year Senior year

Never

participated in

ASBP

7.8% (61) 11.7% (91) 4.1% (32) 1.5% (12) 81.0% (633)

Thesis

Development

Research

Assisstantship

Project work

with doctoral

student(s)

Capstone

Research

Attending

Professional

Conferences

Presenting Findings

in a Conference or

Meeting

Publishing Research

12.8% (100) 15.0% (117) 7.0% (55) 12.8% (100) 21.4% (167) 18.1% (141) 8.8% (69)

Shadowing

professional

researcher

Other None

10.9% (85) 4.1% (32) 46.7% (365)

Teaching Certificate (Minor in

Education)

2.0% (16)

Indicate the undergraduate research opportunities that you were engaged in (check all that apply):

Indicate the academic support/enhancement activities that you were engaged in (check all that apply):

Indicate the program experience(s) that you were involved in (check all that apply):

Range of University Experiences

Did you ever participate in the Alternative Spring Break Program (ASBP)? If so, check all

that apply to indicate which school years you participated. If not, indicate "never

participated."

2014 Howard University Undergraduate Graduating Student Exit Survey 18 Prepared by the Office of Institutional Assessment and Evaluation

Page 19: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Creative

Projects

(writing,

exhibits, plays,

productions,

etc.)

Community Service Internship PracticumCross

Registration

Interdisciplinary

CoursesOther None

30.0% (234) 63.6% (497) 60.7% (474) 23.9% (187) 1.4% (11) 14.2% (111) 0.4% (3) 15.6% (122)

Student

Government

Fraternity/

Sorority

Community

Service/Non-

Profit

Organizations

Academic

Organization in

Major

Honor Society Other None

14.6% (114) 17.2% (134) 46.0% (359) 29.3% (229) 31.5% (246) 14.9% (116) 19.6% (153)

Indicate the campus organizations that you are/were affiliated with (check all that apply):

2014 Howard University Undergraduate Graduating Student Exit Survey 19 Prepared by the Office of Institutional Assessment and Evaluation

Page 20: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Very Satisfied Satisfied Dissatisfied Very Dissatisfied Don't Know N/A

1.9% (15) 25.2% (196) 44.3% (344) 27.7% (215) 0.6% (5) 0.3% (2)

4.8% (37) 47.1% (366) 31.7% (246) 12.9% (101) 2.2% (17) 1.3% (10)

2.8% (22) 30.8% (239) 26.6% (207) 21.5% (167) 10.6% (82) 7.7% (60)

3.0% (23) 24.2% (188) 18.3% (142) 12.1% (94) 26.0% (202) 16.5% (128)

3.9% (30) 37.7% (293) 18.4% (143) 12.2% (95) 19.2% (149) 8.6% (67)

5.3% (41) 45.4% (353) 28.7% (223) 17.6% (137) 2.1% (16) 0.9% (7)

1.8% (14) 19.8% (154) 31.1% (242) 36.6% (284) 4.2% (33) 6.4% (50)

2.8% (22) 22.5% (175) 31.4% (244) 33.1% (257) 4.1% (32) 6.0% (47)

2.3% (18) 27.4% (213) 43.5% (338) 25.2% (196) 1.2% (9) 0.4% (3)

3.0% (23) 44.8% (348) 31.0% (241) 19.3% (10) 1.3% (10) 0.6% (5)

2.1% (16) 15.2% (118) 21.8% (169) 35.9% (279) 12.6% (98) 12.5% (97)

4.4% (34) 38.0% (295) 24.1% (187) 22.9% (178) 7.1% (55) 3.6% (28)

Making

Financial

Contributions

Recruiting New

StudentsFundraising Volunteering Other No Plan to Contribute

31.4% (244) 23.6% (183) 3.1% (24) 18.9% (147) 5.8% (45) 17.1% (133)

Yes No Not Sure

Overall condition of University

buildings

Cleanliness of University buildings

Physical Facilities

Rate the level of satisfaction with the following:

Condition of classrooms

Condition of University libraries

Condition of laboratories

Condition of studios or operatives

Availability of student parking

Physical fitness facilities

Post-Graduation

Please indicate the primary way you plan to give back to Howard as an alumna/alumnus.

Would you recommend Howard to a prospective

student?

Condition of technical centers

Access to laboratories, study areas,

student lounges

Overall living conditions in residence

halls

Cleanliness of residence halls

2014 Howard University Undergraduate Graduating Student Exit Survey 20 Prepared by the Office of Institutional Assessment and Evaluation

Page 21: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

63.1% (490) 10.6% (83) 26.0% (203)

Academic

Reputation

Availability of

Academic Program

Institutional

Cost

Financial Aid

AssistanceQuality of Faculty Location Social Environment

Research

resources

3.1% (24) 2.6% (20) 0.4% (3) 1.0% (8) 0.6% (5) 1.3% (10) 0.9% (7) 0.1% (1)

Encouraged/

Recruited by

Faculty

Encouraged by

Mentor

Supportive

Academic

Environment

Other Not Applicable

1.0% (8) 0.6% (5) 1.5% (12) 2.3% (18) 84.4% (655)

If you are continuing your education at Howard University, identify the one most important reason you decided to return to Howard. If you will not be

returning, select "Not Applicable."

2014 Howard University Undergraduate Graduating Student Exit Survey 21 Prepared by the Office of Institutional Assessment and Evaluation

Page 22: 2014 Howard University Undergraduate Graduating Student ... · Bachelors Certificate Dual Degree 97.8% (764) 1.4% (11) 0.9% (7) 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007 2005-2006

Less than

$20,000Less than $30,000 $30,000-40,000 $46,000-60,000 $61,000-75,000 $76,000-95,000 Over $95,000 Not Applicable

4.0% (31) 2.1% (16) 9.9% (77) 7.7% (60) 5.7% (44) 1.0% (8) 0.4% (3) 69.2% (538)

No plan to work now

Agriculture,

Food & Natural

Resources

Architecture &

Construction

Arts, AV technology

& Communications

Business, Management

& AdministrationEducation & Training Finance

29.9% (232) 0.5% (4) 1.3% (10) 12.6% (98) 5.8% (45) 9.0% (70) 2.7% (21)

Government & Public

AdministrationHealth Science

Hospitality &

TourismHuman Services Information Technology

Law, Public Safety,

Corrections & SecurityManufacturing

4.6% (36) 11.1% (86) 1.0% (8) 3.1% (24) 1.3% (10) 4.1% (32) 0.1% (1)

Marketing, Sales, &

Services

Science,

Technology

Engineering &

Mathematics

Transportation,

Distribution &

Logistics

5.3% (41) 7.2% (56) 0.4% (3)

No plan for further

education now

Graduate/

professional

study

Medical/dental

internshipMinistry Travel Military Service

Community

service/social

work

28.6% (222) 53.8% (418) 4.9% (38) 0.4% (3) 2.2% (17) 1.0% (8) 1.8% (14)

International affairsTemporary

employmentPeace Corps.

Other (Specify

below)None

0.3% (2) 0.5% (4) 1.0% (8) 2.3% (18) 3.2% (25)

51.5% (400)

Part-time

14.0% (109)

Neither

34.5% (268)

Full-time

Group B

Post-Graduation

Will you be employed?

If you have already accepted an employment offer, please indicate the annual salary range. If you do not have employment, select "Not Applicable."

What are your immediate plans after you leave Howard? (Select from Group A and Group B)

Group A

2014 Howard University Undergraduate Graduating Student Exit Survey 22 Prepared by the Office of Institutional Assessment and Evaluation