2013 phd usa/grady creative collective millennial insights presentation

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PHD USA, an Omnicom Group agency, hosted a six-month fellowship to provide 7 students at UGA Grady College of Journalism and Mass Communication with multidisciplinary marketing communications experiences that focuses on the growing convergence between public relations, marketing and advertising and its affect on the Millennial generation.

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Page 1: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Creative CollectivePHD

Page 2: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

group pictures

t h e g r a d y b u n c h

Page 3: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Understanding Hot-TechnologiesContext, Content & DevicesThe Ever-Presence of DigitalMultimedia Viewing of TV ContentFacebookStorytellingMedia vs. Creative Agencies

Page 4: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

MILLENNIALS &MediaCurateCreateConceive PerpetuateInitiate

Page 5: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I

my personal montage.[ ]tweet

Canadian-American. Unofficial Massage Therapist. Wannabe Barefoot Contessa.

Page 6: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I [ ]my personal montage.explore

North Carolinian. Concert-Goer. Football Fanatic.

Page 7: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

technologiesHOTunderstanding

Page 8: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How do young adults learn about thecool new thing in technology?

Page 9: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I purchased my first smartphone out of peer pressure and the desire to be ‘with it’.

“”

Page 10: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

The Network Effect

Innovation Influencers

Socialgraphics

Crowdsourcing

Page 11: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Simplicity Is Key

Page 12: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How do consumers decide what makes something blow up?

Page 13: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Communities of ParticipationTastemakers

Unexpectedness

Page 14: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Tastemakers

Page 15: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Communities ofParticipation

Page 16: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Unexpectedness

Page 17: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

The Age of the FeedInternal Validation & The Fear of Missing Out

Page 18: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

What are the types of relationships that Millennials have with their devices ?

Page 19: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Laptop. Tablet. Smartphone

Page 20: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

LaptopThe Baby & Retail Catalog

Page 21: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Container of Precious InformationToolbox of Applications

Page 22: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Product Recommendations Portal to the World of Internet Commerce

Bang for Your Buck

Page 23: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

TabletA Luxury & The Entertainer

Page 24: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Center for Living Room EntertainmentGlorified iPhone

Page 25: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

SmartphoneThe Buddy & The Fifth Limb

Page 26: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Fabric for the Modern RelationshipDetermination for Communication

Page 27: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Necessity for Life All-Encompassing Device

Page 28: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Enabling & DisablingTechnology Reflects Our ValuesOver-SaturationInterrupted Human Interaction

Page 29: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I

my personal montage.[ ]pin

Military Brat. Animal Lover. Beer Connoisseur.

Page 30: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

ContentContext Devices&

Page 31: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How does the context and content of an ad affect how young adults perceive it ?

Page 32: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

On-Demand

Page 33: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

prior product tastesMore receptive to new products if found on sites that are based on previous preferences.

Page 34: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“”More receptive to new products if recommended.

If I find something I like on Pinterest, Wanelo or Etsy, I’ll save it for later, even if I’ve never bought from that brand or shop before.

Page 35: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How do Millennials perceive infomercials and direct response?

Page 36: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“ ”Millennials are skeptical of infomercials. They lower our opinion about the brand.

I don’t really pay attention because I don’t believe any of it anyway.

Page 37: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Guilty Pleasure Entertainment1-800-CheapProduct

Page 38: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

What types of ads make Millennials look at brands in a favorable light?

Page 39: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Similar StrangersThe Power of Celebrity

Page 40: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I [ ]my personal montage.filterThor Doppleganger. #mrhashtag. Wood Worker.

Page 41: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

ver presenceDigitalof

E

Page 42: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How effective is a digital billboard vs. a standard billboard?

Page 43: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Digital ads can be updated often... that could be put to use.“ ”Ads with relevant information can leave lasting impression.

Page 44: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

#sftb

Page 45: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

What are Millennials’ perceptions of digital screens?

Page 46: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I feel like a lot of the screens in retail locations are just clutter. “ ”Millennials don’t like clutter. Eliminate the noise.

Page 47: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Streamline Retail ProcessOffer Incentives & Helpful InformationThe Creation of a Digital Community

Page 48: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Do digital elements affect Millennials’ perceptions of a brand?

Page 49: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

The Creep FactorOpt-In to the Network

Page 50: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I [ ]my personal montage.blog

Fashion Blogger. Half-Filipino. Game Of Thrones Junkie.

Page 51: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

television video &content

Page 52: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How do we engage with video entertainment?

Page 53: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“”

I like to marathon, but if I really like a show, like “The Walking Dead” I don’t want to miss out.

Page 54: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

on-demand commandengage through relevancy

Page 55: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

What devices do Millennials use to watch TV?

Page 56: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“ ” I can just hold it. I don’t have a TV in my room so my laptop is my TV.

Page 57: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

laptop is kingcomfort in scaling back

Page 58: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Are cable & TV networks still important to us?

Page 59: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

It came with my lease, but I feel like I’d still buy it because it’s cable... I wouldn’t know how to live without it.

“”

Page 60: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’ll find shows illegally if I can’t find them anywhere else. “ ”

Page 61: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

What types of behavior occur during multi-screen viewing?

Page 62: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“”Partnering with social media and offering exclusive content.

If I’m watching TV on a TV, then I’m usually not paying attention. I’m on my iPhone or my laptop. But if I’m on my laptop, I’m pretty focused.

Page 63: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

reactions to distractionattention with apps

Page 64: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

chal lenges: time, interest & creativityContent Watchers > Content Makers

Page 65: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I [ ]my personal montage.update

World-traveler. Future Food Critic. Sleep-lover.

Page 66: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

acebookf

Page 67: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Is our relationship with Facebook changing as it continues to evolve?

Text

Page 68: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“ ”We still use Facebook, but not in the same way.

It’s not all about how Facebook is changing, but how I’m changing too.

Page 69: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Is Facebook still always open in a browser on our computer or phone? Is it as cool as it once was?

Page 70: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“”Facebook is not as cool as it used to be.

I’m not as interested in it as I used to be... 3 or 4 years ago it would have been my homepage.

Page 71: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Who are those that are using it less or perhaps not at all?

Page 72: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“ ”Millennials are moving away from Facebook.

I have push notifications for my close friends, but if not, I don’t care. I try to avoid it most of the time.

Page 73: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Is there a different form of social media that is taking it’s place?

Page 74: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

he said

she said

Page 75: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

New Facebook

AGAIN

Page 76: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I’m a Millennial and I my personal montage.[ ]sync

Music Lover. Purple Lover. Snapshot Lover.

Page 77: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Storytelling

Page 78: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Do young adults want to have a relationship with brands? Do these relationships exist?

Page 79: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

I don’t think about the relationship I have with them, but I do appreciate that they are giving me another way to connect with their product.

“”

Page 80: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Relationships:People Not Brands

Page 81: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Understanding how we use different social media is key to understand how to engage with us on those media.

Page 82: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

If you want them [brands] to listen, you’ll do it on social media“ ”

Page 83: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Show us.Don’t tell us.

Page 84: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Which channels do Millennials desire to be reached by?

Page 85: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

When brands have their own Facebook page it doesn’t feel like advertising.

Page 86: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Personal InterestLeads to Likes

Like Doesn’t Equal Purchase

Page 87: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

What makes people identify with a brand?

Page 88: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

“ ” Clean, classy, not overly flashy and down to earth. They just get me.

Page 89: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Millennials are unique individuals who want to be included in the collective community.

Page 90: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How do advertisers disaggregate the brand from the technology?

Page 91: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Technology makes it possible to participate in your brand’s story.

Page 92: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

MediavsCreative

Page 93: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

How are Advertising agency structures perceived by future Ad professionals?

Page 94: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

Narrow View of Media AgencyCreative Equals CreationDefined by Medium

Page 95: 2013 PHD USA/Grady Creative Collective Millennial Insights Presentation

We are Millennials and we

our personal montage.[ ]pinupdate tweet blog filter syncexplore

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Questions?