2009 AGM

Nicole James, Technical Director

Technical Director’s Report

• About the Sage User Network

• Sage User Network 2009 Conference

• Sage User Network NEW Website

• Sage User Network Meetings

About the Sage User Network

• Independent user group for users of Sage software

• Sage approved organisation

• Professionally run and managed business

• Non-profit organisation, funded by member subscriptions

Our Aims• to provide the means for members to network with other

users, discuss the product and resolve issues

• to provide an outstanding resource for users

• to influence Sage on product enhancements

• encourage sharing of ideas across Business Partner communities

• working with Business Partners towards the best solution for the customer

Working With Sage• Sage product workshops held at Sage User Network

meetings

• Establishing Focus Groups with Sage in line with Sage work streams to influence product development

• Sage access to online forum

• Initiate debates on major issues requiring system modifications

Membership

• Single, Double or Corporate Membership*

• Special rates for delegates who join within the next 10 working days:

DOUBLE Membership for the price of Single

CORPORATE Membership for the price of Double

*Overseas Membership also available

Membership Benefits• Network with other users

• Free attendance at quarterly meetings / awareness days

• Annual 2 day Conference

• Online Members Area (includes all past presentations and online discussion forum)

• Sage product workshops

• Sage Focus Groups for product development

• Sage User Network Helpdesk

• Quarterly newsletter

2009 Conference

• More varied sponsors• Repeated sessions• Sponsor participation on second day• Earlier notification of sponsor companies• Repeated presentations

• Continue to offer FREE place for members who present at the event

2009 Conference Questionnaire• From the results over the past 5 years, networking, user

presentations and the Sage product update are the main reasons for attending

• Most people who attended the event have been members for more than 2 years

• Fewer people asked to speak to Sage at the ‘clinic’ slots – only 4 this year

• Majority still believe the event should be annual and remain a two day event

2009 Conference Comments• As usual, a very well run event and a trip well worth it for

the networking and social aspects

• It was good to see the progress that Sage have made with developing the new version and how they are listening to the user groups requirements and comments

• Cracking conference, and the focus groups in particular were very useful

• Terrific venue and very well organized, well done

NEW Sage User Network Website

NEW Sage User Network Website

• Logins will be the same as on the current site

• Links to Sage (UK) Ltd blog

• Sage User Network blog

• Other news feeds: BBC, FT, Reuters

• Links to LinkedIn, Sage BPs and Add-on Products

Next Meeting Dates

15 June – Meeting / Awareness DayUniversity Hospital Birmingham

16 September – Special Interest Day location tba

18 – 19 October – 2010 ConferenceWarwick University, Coventry

Committee MembersJonathan Lassman Sage User NetworkNicole James Sage User Network

Gordon Hancock UHB Chairman

Diane Richardson Hertfordshire Partnership NHS TrustLloyd Jones EasynetStephen Luff Catomance PlcJohn Landreth Thermo Fisher ScientificJohn Girvan Galgorm GroupSimon Taylor NelsonsWilliam Eastbury Accantia Health and Beauty