(01-20)Powerpoint Presentation

.1 Spend at least 15 minutes every day handwriting thank you notes.

2. Stand behind people in times of stress and crisis.

3. Treat others the way you want to be treated.4. Return phone calls with dispatch.5. Remember the change is the door that can

only be opened from inside.6. Don’t always look for the one right answer.7. Be especially considerate to front line staff.

.1 Be open and accessible. Walk around your company at least once a week.

2. Dress for success.3. Empower others. Be an enabler.4. Improve your oral communication skills.5. Praise in public criticize in private.6. Carefully manage your time. It’s your most

scarce and at least renewable resource.7. Be humble in victory and gracious in defeat.

� Spell and pronounce names and titles correctly.

� Have some one whom you may confide in.� Don’t surround yourself with “yes” people.� Remember that success is getting up just

one more time than you fall down.� Know when to advance and when to retreat.� Don’t ask someone to do something you

wouldn’t do yourself