Great Customer Service Quotes

20

“Customer service is just a day in, day out ongoing, never ending, unremitting, persevering,

compassionate, type of activity.”

Leon Gorman

1

“When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for

the best kind of change.”

Marilyn Suttle

2

“In the end, the customer doesn’t know, or care, if you are small or large as an organization. She or he only

focuses on the garment hanging on the rail in the store.”

Giorgio Armani

3

“Merely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service

worthy of their repeat business and referral. Understand the factors that drive this customer revolution.”

Rick Tate

4

“Good customer service costs less than bad customer service.”

Sally Gronow

5

“When people talk about successful retailers and those that are not so successful, the customer determines at the

end of the day who is successful and for what reason.”

Jerry Harvey

6

“Customers today want the very most and the very best for the very least amount of

money, and on the best terms.”

Brian Tracy

7

“It helps a ton when you learn people’s names and don’t butcher them when trying

to pronounce them.”

Jerry Yang

8

He profits most who serves best. Arthur F. Sheldon

9

Toby Bloomberg

10

“Under promise and over deliver.”

“People expect good service but few are willing to give it.”

Robert Gateley

11

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important

aspect of the customer experience a little bit better.

Jeff Bezos

12

“Your best customers leave quite an impression. Do the same, and they won’t leave at all.”

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13

“Make a customer, not a sale.”

Katherine Barchetti

14

“You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer

service culture can’t be copied.”

Jerry Fritz

15

“Unless you have 100% customer satisfaction…you must improve.”

Horst Schulz

16

“Know what your customers want most and what your company does best. Focus on

where those two meet.”

Kevin Stirtz

17

“Service, in short, is not what you do, but who you are. It is a way of living that you need to bring to everything you do, if

you are to bring it to your customer interactions”

Betsy Sanders

18

“Good leaders must first become good servants.”

Robert Greenleaf

19

Customer service is not a department, it’s everyone’s job.

Anonymous

20

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Customer Service Quotes Library