20 content & engagement strategies (part 1 of 2) - secrets to facebook success

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You can view the whole 10-video series of "Secrets to Facebook Success" here: http://www.youtube.com/user/social4bizdotcom/videos

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Page 1: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

Video 3:

20 Content & Engagement Strategies (Part 1 of 2)

Page 2: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

Good content

Engagement

Visibility

SALES

Happy Days!

Trust

Page 3: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

 Nobody wants to talk to a brand – be real

  Be appreciative

 Conversation is key

  Be humerous

  Sign off with your name

 Never post as someone else

Page 4: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success
Page 5: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

 Amateurs sell product features

 Pros sell the benefits

 Social marketers sell the dream

 Your product/service can make their dreams come true

Page 6: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success
Page 7: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success
Page 8: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

 Which of these are your customers looking for?  How does your product help them achieve it? Ref: briancarteryeah.com

Page 9: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

 What makes you different & interesting?

 Brainstorm with customers/customer service Dept.

 Refer to it often!

Page 10: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success
Page 11: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

  Internet users want to be educated, informed, entertained and have problems solved.

  Be helpful, clear, structured & use screenshots.

  Link to Blog posts in Facebook.

  Accompany with a short description and/or call-to-action.

Page 12: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

Share case studies

Breaking news

Infographics

“How-to” articles

www.socialmediaexaminer.com

Content

Expert interviews

Page 13: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

1)  Most “liked” content

2)  High Edgerank

3)  Draws the eye

  Relevant

  Show achievements, products, customers

 Get user submissions

  Hold an event, hire a photographer, post photos for tagging

Page 14: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

 Other Peoples Content (OPC):

1)  Subscribe to Blogs

2)  Make Facebook “Interest Lists”

3)  Newsletter subscriptions

 Ensure it is relevant to your audience

 Include a short description, opinion or call-to-action

 Link 50:50 to your content and others

Page 15: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

  Use PROVEN methods

  Learn from others mistakes

 Make improvements

 Add an innovative twist

Page 16: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

1)  Formal interviews, presentations, product demos, how-to videos, video testimonials, short recordings of real-time events

  Upload to Youtube & link to it

  Audio much more important than visual

  <€200/$200: Flip HD Camcorder, Kodak zi8, video-capable iPhone or android device

1)  Create screencasts (Camtasia)

2)  Do online interviews - (Up to 12 people with Tinychat.com or Google + hangout) (record with Camtasia)

3)  Stream live video (Livestream or Ustream)

Page 17: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

  KISS: ≤ 80 characters

  Frequency: 1-3 times daily

  Experiment with time of the day & week

 Out-of-office hours & weekends – less competition

Page 18: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

 Tag other Pages & People using the @ key

 Post shows on the Wall of that Page

 Max. 10 tags per Post

 Consider if brand will appreciate it.

Page 19: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success
Page 20: 20 Content & Engagement Strategies (Part 1 of 2) - Secrets to Facebook Success

The End!

Come back for Part 2! www.youtube.com/user/social4bizdotcom/videos