FRANK E. INSCORE (home) 53 Lufkin Lane, Bristol, CT 06010; (cell) 860.899.4943; (email) feinscore@gmail.com

SENIOR DIRECTOR - R&D ANALYTICAL MANAGEMENT / BUSINESS DEVELOPMENT / TECHNICAL DEVELOPMENT -

“Top-performing R&D professional with business sense, uniquely positioned to deliver excellence in leadership & management and success driving innovation forward in new research, technology, applications & products, to enhance your bottom line”

Passion for establishing long-term mutually beneficial relationships with potential clients, providing new products & services to make them successful; strong planner & problem solver with business acumen who readily adapts to change, works independently, exceeds expectations, prioritizes personal and others time and makes sound decisions about scheduling, coordinating and managing priorities of multiple projects to meet tight deadlines

PhD R&D director / manager known for strong liaison capabilities and establishing effective communications with customers, and with engineering manufacturing marketing / sales & executive-staff, facilitating demands to and requirements from R&D; effective in negotiations & conflict resolution - proactive style managing expectations & issues of team and clients; combines extensive technical and chemical expertise with strong interpersonal and communication skills to strengthen internal cross-functional relationships, and externally to enhance customer satisfaction - expanding product line, services & client base. Desire to excel & advance in fast growing company

PROFESSIONAL PROFILE

• Fulfilled multi roles – manager of and team leader, and bench scientist / chemist functions as a team member

• Provided scientific, technical, and operational leadership for diverse experimental research groups engaged in wide variety of R&D, spanning chemistry materials physics engineering, and representing research areas such as remote / point / continuous sensing applications, nanotechnology & advanced spectroscopy, synthesis & chemical physics of integrated nanomaterials, chemistry/analytics in biotech, pharmaceutical, petroleum, defense industries

• Led diverse cross-functional teams in fulfilling corporate productivity, quality and bottom-line objectives; building world-class R&D team for over 10yrs to further company mission by identifying individual members strengths

• Designed managed analytical support labs, led to new contract research / manufacturing services and products

• Established record of success initiating new business relationships / closing sales / ensuring repeat clients, by developing trust confidence in products and services through in-depth honest discussions and hands-on support

PROFESSIONAL WORK EXPERIENCE

Consultant; Independent, Hartford CT / USA Jan. 2013 - 2015

Engaged as private R&D technology consultant in new product & application development NPD in pharma/biotech sectors including medical devices and sensors for clinical analysis of drugs / metabolites / biomarkers in biofluids

Evaluated new management methodology & software to meet future R&D challenges in changing global economy

Success via transferable career knowledge-skills progression leveraged to build-on & solve new client problems

HIGHLIGHTS / ACCOMPLISHMENTS

• developed new business relationships via online network by promoting credentials as technical expert & leader over broad field of scientific disciplines with proven track record for maintaining strict client / project confidentiality through non-disclosure agreements; increased contact base from 500 to 2000 in 12 months, 48 new consultations

• global recognition as analytical spectroscopy specialist led to business discussions - market drivers targets/cost - invited to sit on executive board of new start-up based on material research, chemistry, spectral library expertise - recognized by peers world wide, accepting editorial board seat on SOJ Biosensors Biomarkers and Diagnostics

• continued bioagent assay work with RTA & US Army ECBC led to publication & front cover of Analyst 12/21/14

• adapted industrial manager leader skills at STEM science technology engineering mathematics Magnet School; mentored students in applying knowledge gained, in a team to bring forth innovation (contract ended 1/26/15)

• designed consumables - e.g. kits to collect & treat fluids / solids for rapid target extraction & transfer for analysis

• continued chemical analysis - e.g. of street drugs; bulk, followed by forensic biofluid samples after consumption

(feinscore@gmail.com; www.linkedin.com/in/finscore2014; http://frank-inscore.branded.me; - work experience for resume continued pg.2)

Management; Real-Time Analyzers Inc., Middletown CT Jan. 2003 - 2013

Challenged to identify new opportunities, foster business relationships collaborations in industry / academia / govt. leveraging R&D efforts toward development of new revenue streams via product pipeline, external funds & clients

Challenged to establish multifunctional teams, and develop optical sensing technology in trace chemical detection aimed at commercializing new sensor platforms/analyzers, based on IR UVvisNIR Raman SERS & nanomaterials

- Director (& Sr. Principle Scientist) RTA, January 2006 - January 2013

Promoted and empowered as R&D Director (Raman-SERS department) to implement strategic plans / initiatives toward accelerating growth & profitability; reported to CEO/VP driving multidisciplinary teams to ensure program budget, timeline, staffing and other project goals/milestones met; 2008 assumed expanded executive leadership role & function of Chief Scientist (organization) to facilitate new business plans, in-line with restructuring of RTA

Led cross-functional teams up to 12 scientists, chemists, application / product specialists, technicians, engineers / programmers, interacting with marketing/sales/administration/legal/executive mgmt; completing 40 projects, up to 8 programs simultaneously; typical program project timelines 1wk to 3yrs with budgets of $5,000 up to $2,000,000

Charged with sales of Raman-SERS products, services & customer support to overcome decline in market share

Success via new business generated, increasing new clients, sales, funding, product placements & deliverables

HIGHLIGHTS / ACCOMPLISHMENTS

• conceptualized, developed, launched, and managed series of new product / service R&D programs with sales and marketing that produced quantifiable, long-running results - contributing over $10,000,000 to bottom-line profitability across pharma biotech food -beverage environmental medical military chemical petroleum industries

• formed new business collaborations with industry, academia and investment groups that resulted in significant number of process improvements, new products and applications; provided contract research & manufacturing services / sales in pharmaceutical / biotech sectors such as Viagen, Colgate, InfraTrac, Kraft, Harvard Medical

• independently initiated and closed sensor & instrument sales with difficult clients by using technical / chemical expertise plus knowledge of competitor landscape; client needs realistically assessed with 24/7 personal support - achieved global market entry of new SERS analyzers with 1st 3 sales to Swedish DoD / UK Police / Colgate by first demonstrating feasibility in detecting explosives, illicit drugs / drug impairment and biofilms / anti-tooth decay - pursued long term relationship development tirelessly to land contracts e.g. initial discussions with Kraft took 2yr

• reversed 6yr decline in sales of SERS vials 1st year upon promotion to Director of R&D / Applications by developing proprietary SERS enhancing reagents combined with new sol-gel chemical formulation and spin-coating method for greater performance (metrics - sensitivity, stability, reproducibility) and by aggressively promoting marketing new improved product that increased vial sales 100 fold in 12 months, resulting in repeat client orders for 1st time & largest orders to date; effective communication with potential customers key to success - also launched and marketed SERS capillaries microplates & libraries, establishing RTAs industrial position as THE innovative leader in SERS, which enabled greater share of European / Asian global markets to be captured

• improved customer satisfaction from 60% to 95% in 12 month period by designing & implementing cost-saving quality program that enhanced current & new products processes services via standardization / automation and by optimized chemistry & packaging, which made SERS sensors more reproducible & robust - shelf-life extended to 6mo, eliminated faulty sensor shipment 100%, cut 2wk order to delivery time to 1wk, & reduced overall wastage

• initiated & led teams in development of SERS sensing platforms coupled to Raman based analyzers for biofluid analysis of biomarkers, drugs & metabolites that provided $3.5million additional revenue, AND novel SERS-based bioassays that allowed penetration into new market sectors for 1st time (security med/clinical/health food-safety) increasing revenue by $4million; these new custom drug and bioagent pathogen detection platforms expanded on those developed previously for chemical agents, toxic industrial chemicals, pesticides, explosives, biochemicals

• directed R&D and coordinated product development cross-functional teams in portable Raman/SER NIR FTIR analyzers and chemometrics for material characterization & identification, process monitoring & product quality, and property prediction & classification in pharmaceutical, petrochemical, biomass conversion, fuel applications

(feinscore@gmail.com; www.linkedin.com/in/finscore2014; http://frank-inscore.branded.me; - work experience for resume continued pg.3)

Management; Real-Time Analyzers Inc., Middletown CT continued

- Manager (& Sr. Scientist) RTA, January 2003 - January 2006

Recruited by CEO to lead research & manage new Raman-SERS application and product development programs

Responsible for daily project management & operations, task execution, and technical consultation support to all staff & customers; planned organized project strategies / priorities & resolved complex issues to properly ensure resources allocated, timelines & budgets met; performed key experiments & prepared reports for all R&D phases

Charged with evaluating products & technology used by competitors, suppliers, customers - improve & execute

Success via performance of teams developed & led and of projects initiated planned executed & managed

HIGHLIGHTS / ACCOMPLISHMENTS

• upon hire, built & managed cross-departmental teams to jump-start and accomplish 2 stalled feasibility studies and 2 product development projects that led to a $1.6million dollar revenue increase over next 3yrs

• demonstrated quick to adapt & learn by contributing to 2 publications 1st 6 months of 2003 with 4 more for 2004 and again doubled productivity / output with 8 additional articles published following year in 2005 (by Jan. 2006)

• 1st yr independently initiated organized wrote awarded 3yr contract as principle investigator, managing program from start to completion in accordance with business plan which significantly pushed company technology forward - led chemistry development of novel SER-active gold silver colloid silicon-alkoxide sol-gel formulations / polymer nanomaterials, and applied to capillary & microplate substrates, providing 2 new sensors for commercialization that surpassed RTA’s original SER-vials by detecting more chemicals (700 vs. 150) at lower levels (ppb vs. ppm) - 1st to apply such materials in plastic tubing that provided cheaper disposable alternative SER-sensor to public - 1st to construct SERS reference libraries as viable product; add-on value to RTA Raman systems - success in nanotechnology biotechnology domains ultimately led to future research, feasibility, support & service contracts, new prototype deliverables & significant sensor / analyzer sales - $7,500,000 over next 7yrs as director, which included 7 major program proposals formulated authored awarded as PI, and 3 coauthored as coPI/PM

• in-depth market analysis and detailed plans in proposals to achieve product commercialization through strategic partners (e.g. INESCO Viagen UK) allowed matching funds to be obtained from NSF EPA ASTID in 3 phase-IIBs

• increased employee productivity and overall efficiency of team by introducing processes & procedures that eliminated duplication of work, ensured clear understanding of task to perform, reduced time to monthly reports

• successfully formed and led a team of R&D, IT & Marketing professionals to implement in-house Labview suite software programs with new Raman & SERS based portable analyzer systems, integrated into universal package for a complete solution, meeting application needs and specifications of clients within various markets & industries

• designed managed analytical support labs; assessing implementing new equipment/instrumentation, ensuring personnel trained in current regulatory compliance, safety, and calibration / measurement procedures, SOPs - tested / benchmarked performance of prototypes & new products, and evaluated any customer product returns - provided external analytical test services as new revenue source; expanded laboratory’s service offerings by applying demonstrated experience / knowledge in various scientific fields of chemistry materials spectroscopy - added benefit, being recognized & chosen as a top analytical lab for Raman standards and measurements

EDUCATION - PD (postdoc) in Materials Science, Bioorganic / Organometallic Chemistry, University Arizona, AZ PhD in Chemistry (physical, inorganic, analytical), University of New Mexico, Albuquerque NM BA in Biology / Biological Sciences (minor organic / biochemistry), Austin College, Sherman TX

KEY SKILLS / CORE COMPETENCIES: Research & Development - application / new product development; Business Development - source new business, cold-call / close sales, customer needs assessment / fulfillment, consultative selling strategies, contract research/manufacturing (CRO/CMO), client management support/service; Executive Management - account time risk change resource project management, strategic development, hiring, team building; Analytical Laboratory Services & Support - preclinical research, synthetic chemistry, process development, continuous improvement, method/instrument/validation/calibration, API; GC FID GCMS LC HPLC UV/Vis, FTIR, Raman, SERS, NIR; wet/dry labs, fume hoods, ductless chem/bio cabinets, glove boxes, air / water purifier, vacuum oven, ultrasonicator, microcentrifuge, scales/balances, pH meters, solvent evaporator, incubator