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NET-Quintum PRESENTATION Michael Shephard Kiev, Ukraine, March 2009 TELCO Day

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International Offices in Japan, France, UK , Australia, China, Dubai Quintum has international presence and a worldwide distribution channel Up to 8 E1, 240 TDM calls and up to 440 IP to IP calls 20 Calls/Sec setup rate ISDN, Q.SIG, R1, R2, CAS H323 and SIP (UDP, TCP, TLS) Any to any protocol conversion with multiple sessions ISDN, Q.SIG, R1, R2, CAS, H323 and SIP (UDP, TCP, TLS) Voice transport Peers monitoring with Link Quality management (other VX, Mediation servers and ITSPs)

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Page 1: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

NET-QuintumPRESENTATION

Michael Shephard

Kiev, Ukraine, March 2009

TELCO Day

Page 2: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Agenda

About NET and Quintum

NET-Quintum Product line (Promina, VX, Tenor)

Product features and Key differentiators

VX software suite

Support and Service

VX in the Ministry of Defense market

VX in the Carrier market

VX in the Microsoft Unified Communications market

Questions and Answers

Page 3: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

About NET and Quintum

Page 4: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 4

NET Corporate Overview

More than 20 years of mission critical networking

� Formed in 1983, public in 1987

� Listed (NYSE: NWK) 1988

Industry leader in multi-service Network exchange solutions

� Deep experience in Voice services, TDM, ATM, IP and signal translation

� Market share leader in tactical, deployable & access aggregation systems for Federal Government agencies (U.S, U.K, NATO)

� Network Exchange Solution – Promina & NX

� Voice Exchange Solution – VX

Over 1750 Customers in 75 Countries

� Global 500 installed base:

Established Global Service Organization

� Logistics and Operations

� 24 x 7 remote and onsite technical support

� Sales, SEs and Professional Services

N.E.T Global operations

� Headquarters – Fremont, CA. USA

� Federal Office – Dulles, VA. USA

� International Offices in Japan, France, UK , Australia, China, Dubai

Acquisition of QUINTUM technologies

Page 5: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Quintum Profile

9+ year old VoIP pioneer - # 2 market share

Quintum has international presence and

a worldwide distribution channel

Industry Recognition:

Inc. 500

NJ Technology Fast 50

2006, 2005 & 2004 – Deloitte

Product Differentiation Innovation Award

2007 – Frost & Sullivan

5

“ Quintum demonstrated superior performance in technological innovation, customer service, and strategic product development.”Elka Popova, Global Program Director, Enterprise Co mmunications, Frost & Sullivan

Page 6: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

NET & Quintum – The Perfect Fit

VX & Tenor Series Intelligent Voice Gateways are purpose-built

for enabling migration to VoIP and Unified Communications

The industry’s broadest voice gateway product line for VoIP and

Microsoft Unified Communications

Only Cisco sells more voice gateways for the enterprise market

Worldwide service & support with VoIP and UC expertise

A proven track record

Page 7: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Enterprise VoIP and Unified Communications Partners

Page 8: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

NET and QUINTUM:End to End product portfolio

6

Branch offices

Small to Medium

Enterprise

AF (2-8 FXS / FXO)

BX/DX (2-8 BRI / 1-2 T1/E1)

HG Hybrid (1-4 T1/E1)

VX 1200 (1-8 T1/E1)VX 1800 (4-24 T1/E1)

Page 9: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Promina product family

Overview

Page 10: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 10

Promina family: Multiservice Platform

Multi-service, Multi-transport

Flexible, expandable

Full product range, highly scalable,

designed for growth

Proven reliability

Stability, redundancy schemes

Choose the best technology for

each application

Full range of applications and services

Strong voice capabilities

Complete range of physical

interfaces

Easy to use

Video

Frame

Digital voice

Legacy data

LAN

Packet

Analog voice

IP

Voice over IP

Page 11: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 11

Promina family: Multitransport WAN Platform

Select the most cost effective

carrier service in a changing

environment

Choose the best technology

for each application

Get access to new carrier

services

Secure mission critical

applications Dedicated leased lines

TDM

ISDN

Frame relay

ATM

IP

Satellite

Page 12: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 12

Promina Family

Promina 800

Promina 400

Promina 200

Promina 100

NX1000

BBS5000

BBS10000

IP trunkVoIP Blade (VX)

netMSmanagement

ATM trunk

Page 13: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX and Tenor product line

Page 14: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

NET and QUINTUM:End to End product portfolio

6

Branch offices

Small to Medium

Enterprise

AF (2-8 FXS / FXO)

BX/DX (2-8 BRI / 1-2 T1/E1)

HG Hybrid (1-4 T1/E1)

VX 1200 (1-8 T1/E1)VX 1800 (4-24 T1/E1)

Page 15: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

15

NET VX series

VX900T

VX1200

Carrier applications:MOD applications:

Enterprise applications for Microsoft UM & UC:

VX1800

VX1800

VX400

VX900

Page 16: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 16

16

VX1200 – VoIP Platform for Microsoft UM and UC

Up to 8 E1, 240 TDM calls and up to 440 IP to IP calls

20 Calls/Sec setup rate

ISDN, Q.SIG, R1, R2, CAS

H323 and SIP (UDP, TCP, TLS)

Any to any protocol conversion with multiple sessions SIP UDP to SIP TLS, TDM to TDM, TDM to IP…

Voice transportAudio conversion, Secure transport with SRTP

G.723.1, G.711, G.729a, G.726, G.727 and RT Audio (future)

No SIP Server, Session Border Controller or Proxy

required; one box solution

QoS mechanisms (802.1p, Diffserv, IP & SIP options-LQM)

Security (ACL, SSH, IPSEC, MD5, rogue packet ejector…)

Interactive Voice Response and Application Programming

Interface (auto-attendant, speech server…)

Management suite (VXWatch and VXBuilder)

Specifications

Small form factor (1RU, 19’)4,4 x 38 x 43 cm

100-240V AC Power Supply

Integrated CPU6 x 10/100 Ethernet, 2 USB,

console port

Windows XP embedded

Intel P4 2.8 Ghz (533Mhz FSB)

2 PCI rear Slots for feature cards1, 2, or 4 Port T1/E1 card

Up to 8 x E1s: 240 TDM/VoIP calls

Up to 400 VoIP/VoIP calls

Field replaceable unitsPower supply, Memory, Hard

Drive, E1/T1 cards

Speeds & Feeds

Page 17: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 17

VX1800 – VoIP Platform

Up to 24 E1, 720 TDM calls and up to 1000 IP to IP calls

20 Calls/Sec setup rate

SS7 support (1 local OPC per VX, 4 DPC, up to 4 links)

Any to any protocol conversion with multiple sessions SIP UDP to SIP TLS, TDM to TDM, TDM to IP…

ISDN, Q.SIG, R1, R2, CAS, H323 and SIP (UDP, TCP, TLS)

Voice transportAudio conversion, Secure transport with SRTP

G.723.1, G.711, G.729a, G.726, G.727 and RT Audio (future)

No Session Border Controller, SIP Server or Proxy required;

one box solution

QoS mechanisms (802.1p, Diffserv, IP & SIP options-LQM)

Security (ACL, SSH, IPSEC, MD5, rogue packet ejector…)

Interactive Voice Response and Application Programming

Interface (auto-attendant, speech server…)

Management suite (VXWatch and VXBuilder)

Specifications

Small form factor (3 RU)14 x 43 x 43 cm, 12 kg

Hot swap. Redundant AC Power

Supply (350W)

Integrated CPU2 x 10/100/Giga Ethernet

Embedded XP running from flash

6 PCI rear Slots for feature cards4 Port T1/E1

T1-SS7; E1-C7

8 Port FXS (future)

SAM (security accelerator module)

1 rear slot (future)1 and 4 Port Serial

1 BRI (data only)

Speeds & Feeds

Page 18: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 18

VX900 – VoIP & Carrier PlatformSpecifications

Small form factor (1RU)

4,4 x 43 x 46 cm

AC Power Supply

Integrated CPU

2 x 10/100 Ethernet VoIP

Embedded XP running from flash

2 PCI rear Slots for feature cards

1, 2 or 4 Port T1/E1

T1-SS7; E1-C7

8 Port FXS

1 Front slot

1 and 4 Port Serial

1 BRI

SAM (security accelerator module)

Speeds & Feeds

Up to 8 E1, 240 TDM calls and up to 400 IP to IP calls

SS7 support (1 local OPC per VX, 4 DPC, up to 4 links)

Any to any protocol conversion with multiple sessions

SIP UDP to SIP TLS, TDM to TDM, TDM to IP…

ISDN, Q.SIG, R1, R2, CAS, H323 and SIP (UDP, TCP, TLS)

Voice transport

Audio conversion, Secure transport with SRTP

G.723.1, G.711, G.729a, G.726, G.727 and RT Audio (future)

No Session Border Controller, SIP Server or Proxy required;

one box solution

QoS mechanisms (802.1p, Diffserv, IP & SIP options-LQM)

Security (ACL, SSH, IPSEC, MD5, rogue packet ejector…)

Interactive Voice Response and Application Programming

Interface (auto-attendant, speech server…)

Management suite (VXWatch and VXBuilder)

Page 19: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 19

VX900T – VoIP Battlefield Platform (MOD only)

Up to 4 x E1s: Up to 120 TDM/VoIP calls

Up to 8 FXS ports

Up to 96 STU calls

Up to 400 VoIP/VoIP calls

H.323, SIP and BSP for IP

ISDN, Q.SIG, R1, R2, CAS for PSTN

Integrated IVR

Voice Compression

G.723.1, G.711, G.729a, G.726, G.727, RT Audio

Up to 96 (T1) or 120 (E1) compressed calls

Specifications

Small form factor (1RU)

44.5 x 279.4 x 393.7 (mm)

Less than 5 kg

AC or Wide range DC support

Integrated CPU

2 x 10/100 Ethernet VoIP

Embedded XP running from flash

2 PCI Slots for feature cards

1, 2, 4 Port T1/E1

4 Port FXS

1 Front slot

1 and 4 Port Serial

1 BRI

SAM (security accelerator module)

Speeds & Feeds

Page 20: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 20

VX400 – VoIP Battlefield “Backpack” Platform (MOD only)

Up to 4 FXS ports

H.323, SIP and BSP for IP

Secure call relay

Voice Compression

G.723.1, G.711, G.729, G.726, G.727

Specifications

Backpack form factor

57.2 x 215.9 x 120.7 (mm)

Less than 1.7 kg

AC or Battery driven (option)

Standalone or optional rack

mounting

Integrated CPU

2 x 10/100 Ethernet (LAN/WAN)

Embedded XP running from flash

Status Leds

Speeds & Feeds

Page 21: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Tenor AX Series

Solution For Medium to Large EnterprisesAvailable in 8, 16, 24 and 48 port

Tenor AF Series

Solution For the SOHO and Medium Branch Offices

Available in 2 & 8 ports

Tenor BX Series

Solution For the Small to

Medium Branch Offices

Available in 2 thru 8 BRI Port

versions (4-16 VoIP Channels)

Tenor DX

Solution For Medium to

Large Enterprises

Available in 2 T1 to 8 T1 Versions w/ 8-120 VoIP Ports

Tenor CMS

Solution For Large Enterprises and Service Providers

Available in 8 T1 to 32 T1 Versions w/ 120-960 VoIP Ports

Remote Access Management Server

Management Solution

Remote Management of Tenor Products behind NAT Firewalls

Tenor Call Relay

Session Border Controller

Supports from 60 to 672 simultaneous calls

Call Routing Server

Centralized Real Time Call Routing

Supports 720K BHCA

Quintum Tenor

Series

Page 22: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Product Features and Solutions Key Differentiators

Page 23: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 23

Softswitch Capabilities

Full SIP stack

Any to Any protocol conversion

Intelligent routing

High availability

CDR and billing services

PBX and carrier Interoperability

SS7, ISDN, CAS, SIP & H323 support

QSIG transport and tunneling

SIP trunking

IVR / Scripting

DTMF Digit Detection / Audio playback

Sophisticated cal handling scenarios

Allows unique customer application

NET VX Series - Solutions

Gateway

IP to TDM / TDM to IP

Signaling and Audio Conversion

Protocol Converter

Any to any protocol conversion

SIP, H323, BSP, and all TDM

Session Border Controller Functionality

NAT Transversal

Private/Public IP translation

Advanced Call Security

SRTP / IPSEC / TLS / MD5

Management

CDR and SNMP logging

Microsoft Interoperability

Unified Messaging and Unified Communications

Page 24: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 24

Gateway / Protocol Converter

Interface between IP network and PSTN

SIP Trunk to an ITSP

PSTN

IP PBX

ITSPSIP / H.323H.323 / SIP

TDM

SS7 / ISDN / CAS

Page 25: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 25

Session Border Controller

Remote Worker behind NAT

Private IP

WAN

Hosted VoIP Solution / ITSP

SIP / H.323H.323 / SIP

Private to Public internetworking

Connecting disparate VOIP Protocols

Media framing and Buffering Control

Firewall and VLAN traversal

NAT Traversal

Security

Monitoring

Session control (B2BUA)

Quality of Service

Rogue RTP detection

Page 26: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 26

London

PSTN

PBX

Traditional PBX deployment

High cost Tie lines

No remote worker support

Aging technology with expensive support contracts

San Francisco

TDM Tie line

PSTN

PBX

Page 27: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 27

VX enhanced PBX consolidation

Reduces number of PBX’s

Enables remote workers

Provides Telecom Management

Enables migration to VoIP

London

San FranciscoPSTN

PBXor IP - PBX

IP WAN

PSTN

Mobile user

ITSP

Page 28: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 28

Industry leading VoIP bandwidth efficiency

BestFlow Signaling Protocol: networking capabilities

0

1

2

3

4

5

6

1 5 10 25 50 100

# calls

% b

andw

idth

RTP Band

BSP Band

EthernetIP UDP VTP FCS/CRC Payload

Multiple samples of the same call can be packed in the frame

122 34567

Up to 70 VTP frames can be packed into one VTP packet

And QoS :

-Adaptive Jitter management

-Packet re-sequencing

-Packet loss concealment

-Fine tuning parameters

Page 29: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 29

10 calls 10 calls 10 calls 10 calls 10 calls 10 calls 10 calls 10 calls

SIP/H323 SIP/H323 BSP BSP BSP BSP BSP BSP

Codec G729 G729 G729 G729 G729 G729 G729 G729

sample 20ms 20ms 20ms 20ms 40ms 40ms 60ms 60ms

%silence 0 25% 0 25% 0 25% 0 25%

BW per call 24k 18k 12.2k 9.5k 11.5k 8.8k 11.2k 8.5k

Packets/sec 500 375 50 50 25 25 16 16

RTP Voice Payload 80k 60k 80k 60k 80k 60k 80k 60k

IP overhead 160k 120k 41.6k 34.6k 34.8k 27.8k 32.4k 25.4k

Total BW 240k 180k 121.6k 94.6k 114.8k 87.8k 112.4k 85.4k

512k 512k 512k 512k 512k 512k 512k 512k

SIP/H323 SIP/H323 BSP BSP BSP BSP BSP BSP

Codec G729 G729 G729 G729 G729 G729 G729 G729

sample 20ms 20ms 20ms 20ms 40ms 40ms 60ms 60ms

%silence 0 25% 0 25% 0 25% 0 25%

BW per call 24k 18k 11.1k 8.3k 11.1k 8.3k 11.2k 8.3k

Packets/sec 1100 1100 50 50 42.3 42.1 42.3 42.1

RTP Voice Payload 168k 168k 368k 366k 368k 366k 368k 366k

IP overhead 336k 336k 142.4k 141.7k 140.3k 139.5k 140.3k 139.5k

Total Calls 21 28 46 61 46 61 46 61

Page 30: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Quintum Tenor Offers Features That Are Unmatched in the Industry

MultiPath Call Routing Architecture

Transparent deployment with the existing infrastructure

SelectNet™

Assures voice quality meets users expectations

PacketSaver™

Improves bandwidth utilization by up to 57% over typical compression

Universal Dial Plan

Ability to support customers public and unique PBX dialing requirements

GateKeeper/BTBUA

Provides call routing and survivability for VoIP networks

IVR and RADIUS

Call Detail Recording, Authentication and Authorization

Page 31: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Quintum Tenor Supports Industry Standard Protocols For Interoperability

Standard IP Network specifications

H.323 and SIP protocols with H.323/SIP auto-detection

IVR/RADIUS Server support for AAA

QoS – IP TOS – DiffServ

Standard telephony specification – No tie trunks!

Digital – T1 CAS (E&M, Loop Start, Feature Group D)

Digital - E1 CAS (R2 MF)

BRI - PRI – (National ISDN2, Euro ISDN)

Analog - FXS & FXO – Loop Start & Reverse Battery

Voice Algorithms: G723.1 – G.711 - G.729ab

Fax Support – T.38 and Group 3 up to 14.4 kbps

Supplementary Services

Page 32: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Tenor VoIP Gateway Configurations

VoIP Gateway

IP Network

Station SidePorts

PBX,Keyswitch,

Phones

VoIP Gateway

PSTN

IP Network

Trunk SidePorts

Station or Access Gateway

Trunk Gateway

Page 33: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Tenor MultiPath Switch Configuration

� VoIP MultiPath Switch Configuration� Symmetrical configuration with equal numbers of station side ports, trunk

side ports, and VoIP ports.� The number of VoIP ports is half the total number of telephony ports� Calls can be routed in any direction between any of the ports� Easy drop-in installation, no PBX changes required

VoIP Gateway

PSTN

IP Network

Station SidePorts

PBX,Keyswitch,

Phones

Trunk SidePorts

Page 34: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Tenor Provides VoIP Call Routing Intelligence

� Intelligentlyroutes VoIP traffic to other offices or hop off network

� Minimizes modifications of existing network equipment

� The Tenor MultiPath Switch is transparent to the client’s PBX.

� Integrateswith ANY vendor’s PBX or WAN equipment

Page 35: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

SelectNet™ Transparently Switches from IP Network to PSTN in Real Time

Router

Tenor

Router

TenorPBX PBX

�Tenor always delivers PSTN voice quality: 1.Real time measurements of IP congestion characteristics.

2.User-defined “IP congestion” threshold parameters

3.Tenor switches calls to the PSTN – transparently in the middle of the call.

IP

PSTN

Page 36: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

PacketSaver™ Offers Substantial Improvement in Bandwidth Utilization

PacketSaver™ packs multiple VoIP packets to the same

destination into a single IP packet, thereby reducing the total

amount of packet overhead and network congestion.

Page 37: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

0

2

4

6

8

10

12

14

16

18

20

0 2 4 6 8 10 12 14 16 18 20 22 24 26 28 30 32

Number of Channels (G.723, 6.3 Kbps)

Ban

dwid

th in

Kbp

s

Without PacketSaver

With PacketSaver (0% SS)

With PacketSaver (30% SS)

PacketSaver™ Saves Bandwidth!

Improves utilization by up to 50% AFTER silence suppression!!!

With PacketSaver and Silence Suppression

Without PacketSaver

With PacketSaver No Silence Suppression

Page 38: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

High Availability Solutions

Page 39: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 39

OCS environment

Mediation server 1

Mediation server 2

ISDN PRI

ISDN PRI

Example of High-availability

SIP

SIP

Gateway

Gateway

PSTN

Carrier load balancing

for inbound traffic

OCS load balancing

for outbound traffic

On PRI failure, Gateway outage or Mediation server issue, only 50% of traffic available

Page 40: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 40

OCS environment

Mediation server 1

Mediation server 2

ISDN PRI

ISDN PRI

High-availability with NET VX series

SIP

SIP

VX1

VX2

PSTN

VX nodes will ensure:

least cost routing, load balancing , congestion management for outbound Carrier traffic

Peers monitoring with Link Quality management (other VX, Mediation servers and ITSPs)

Optimization of outbound call capacity based on available carrier resources

ITSP1

ITSP2

SIP-TRUNK

H323-TRUNK

Page 41: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX Software Suite for Configuration, Management and

Billing (CDRs)

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Net Confidential 42

VXVue

Consists of 2 Components

VXBuilder

GUI Configuration tool

VXWatch

GUI Monitoring tool

Both elements installed on Windows based PC

Configuration Backup / Restore

Page 43: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX in the Ministry of Defense and Government Market

Page 44: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 44

World Class Customer list.

Page 45: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 45

NET Product Strengths in Government Markets

Solutions from the foxhole to the core…

Interfaces from 75 bps to OC-192

Multiple traffic types over encrypted trunks

Focus on interoperability with multiple encryption technologies

Highly efficient over small trunks

Multi-service applications over diverse transport

Voice, video, and data applications

Voice is one of our specialties

Priority and preemption schemes for reliability

Military unique features

Multi-megabit serial trunks designed for burst error conditions

Port and trunk side Conditioned Di-phase interfaces.

Crypto resync connections on all trunk interfaces

Port modules with up to 1 bps granularity

Small, portable, and light weight systems

Page 46: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

NET Product Strengths in Government Markets

Product Strengths

Reliability

Flexibility

Maintainability

Multiple traffic types over the same encrypted trunk

Flexible trunk choices

Priority and preemption assure mission critical traffic gets through the

network, even in congested circumstances

Page 47: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

VX Product Strengths in Government Markets

Next generation Voice over IP platforms

Excellent performance in “challenging” / bandwidth constrained environments

Low bandwidth links

Satellite shots – especially double hops

Air-to-ground environments

Poor performing IP networks – i.e. high delay, lots of jitter

Resiliency to Packet Loss, Delay, and Jitter

Compensation for jitter in network without adding delay

Patent pending message relay allows for multiple satellite hops

Integrated error correction system fixes packets that are missing, out of order or late

Packet loss concealment

Leading edge bandwidth efficiency

Improved performance

Greater density over low speed links

Advanced Secure Voice Capability

47

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Net Confidential 48

NetNet--centric Architecturecentric Architecture The Goal: The Goal: ““OnOn--thethe--MoveMove”” Secure/Assured Secure/Assured

Distributed Command & Control, Intelligence, etc.Distributed Command & Control, Intelligence, etc.

Insertion of a Communication Network in Minutes

Interoperability Across Waveforms/Encryption/Protocols

Global Over-the-Air Key Management/Compromise Recovery, etc.

Tactical Internet

Intel, Logistics, Ops, etc.

Page 49: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX Solutions and Deploymentsfor Governments and MODs

Page 50: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

50

US Navy

Datacenter

PBX

VX900Ship

Submarine

VX 900

VX900

All nodes have FXS and 4 T1/E1, Up to 100 Secure calls per node

EIA-530 – Multiple links

EIA-530

@ 2Mbit

4 T1/E1

EIA-530

@2 Mbit

PBX

T1/E1 is clocked from Serial by VX (Differentiator)

VX acts as clocking for whole Ship, IP included

Navy IP Network

STE Phones

Page 51: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

VoIP over Satellite for Mobile units

IP Phone(SIP)

IP Phone(H323)

PCPCIP Phone(SIP)

IP Phone(H323) PCPC

INMARSATTerminal

INMARSATTerminal

AnalogPhone

AnalogPhone

AnalogPhone

AnalogPhone

FXSFXS

ISDN PRI

ISDN S/TDial on demand PPP Dial on demand PPP

ISDN S/T

IP data

IP data IP data IP data IP data

Location 1 Location 2

Location 3

PSTN Network

IP Network

VX Series

VX Series

VX Series

Page 52: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Public ISDN

Currently Deployed Solution for Embassies

PABXPABX

SIP/H.323SIP/H.323PhonesPhones

AnalogueAnaloguePhonesPhones Secured PhonesSecured Phones Embassy # 3Embassy # 3

Embassy # 4Embassy # 4

EthernetEthernet

Leased LineLeased Line

Embassy # 2Embassy # 2

Embassy # 1Embassy # 1

ISDNISDN2B+D2B+D

INMARSATINMARSAT

E1E1

E1E1

netMSnetMS VXgateVXgate

VX 900VX 900

VX 900VX 900

EthernetEthernet

Foreign OfficeForeign Office

EthernetEthernet

ISP (VPN)EthernetEthernet

VX 900VX 900

VX 900VX 900

VX 900VX 900

VX 900VX 900

Page 53: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 53

POTSMGW

Com. Server

E1ABC F link

over IP

Ethernet

Switch

Remote sites

PSTN OXE

IPMG

Com. Server

OXE

IP

LAN

ODUIDU

Central

StationEthernet

SwitchIP

MGW

Com. Server

OXE

E1

IPMG

Com. Server

OXE

IP router

1+1 BUC 200W

& 1+1 LNB

L-band

A9780 DVB-RCS Hub

A9780 DVB-RCS terminal

Antenna 7.6m

Antenna 2.4m

10W BUC

& LNB

Main

recorder

IP

IP

PABX

Network

FH

PABX

PABX

PSTN

VX900

VX900

Satellite BW optimizationfor Alcatel DVB-RCS Satcom

Page 54: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

PROMINA and VXcombined solutions

Page 55: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Upgrade Plan For Rapid Reaction Corps Network

Replace Promina with NX1000

Smaller form factor

New higher density cards

Can interoperate with Promina

NVX (Voice blade for NX) Integration

Commercial E1sLOS radioSatCom

WAN

Interfaces to fixed data systems

Secure data systems

Interfaces to Allies

VX900

SecureVoice

VoIP

Data Systems

Legacy Services

VX900

VX900

NX1000With NVX

Promina 800

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Net Confidential 56

MOD Peacekeeping Application

Coalition MultinationalCommand

Promina 200Promina 400

PBX

High Speed Data Ports

Analog Voice<64Kbps Data

Ports

Existing Satellite Channel

Back to Coalition CommandNATO Promina Node

4kmDigital Microwave

. Digital Microwave8kM

Back to Divisional HQMeg Link

BrigadeBattalion

Battalion

Promina 400US Uplink

US Uplink

1 2 34 5 67 8 9

* 8 #

1 2 3

4 5 67 8 9

* 8 #

VX900 Voice over IPUsing Standard

Phones

VX900

Promina/BBS/VX In MOD country

VX900Voice over IPCalls Home

Ethernet LAN

Battalion

Voice over IPUsing Standard

Phones

High Speed Data Ports

Compressed Analog Voice<64Kbps Data

Ports

Promina 200

1 2 34 5 67 8 9

* 8 #

VX900

Voice over IPUsing Standard

Phones

High Speed Data Ports

Compressed Analog Voice<64Kbps Data

Ports

High Speed Data Ports

Compressed Analog Voice<64Kbps Data

Ports

Promina 200

1 2 34 5 67 8 9

* 8 #

VX900

Voice over IPUsing Standard

Phones

High Speed Data Ports

Compressed Analog Voice<64Kbps Data

Ports

Promina 400

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Net Confidential 57

IP Network

V35

NATIONAL BORDER CONTROL NETWORK

BSP Trunk

IP Network

Why NET VX and Promina platforms:

- BSP protocol efficiency on Satcom (BW saving + QoS)

- VX PBX like functionalities, “Data compatibility” with Alcatel PBXs

FXS and Secure calls support

Satellites Modem

VX900 “PBX Like”

Up to 8Analog Phones

SIP PhonesModem

Up to 4 Sync. data ports

LAN

Satellite Modem

VX900 “PBX Like”

Up to 8Analog Phones

SIP PhonesModem

Up to 4 Sync. data ports

LAN

Satellite Modem

BSP Trunk

Satellites Modem

V35

Promina800

VX Blade

Promina800

VX Blade

Existing PBX Network

N x E1QSIG

N x E1QSIG

IP connectivity

TAs TAs

Up to 200Sync. Dataports

TA

Up to 200Sync. Dataports

TA

Up to 50 remote sites Up to 50 remote sites

Hub site A Hub site B

- Advanced TDM data support on IP

- Cost saving compared to other solutions

Page 58: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX in the Carrier/Operator Market

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Net Confidential 59

VX and SS7 standards

VX can support 1 local Point code

VX is a signaling end point, called SSP (Service Switching Point)

VX supports up to four signaling channels, A link (SSP to STP) and/or F link (SSP to SSP), up to four different Point codes

VX supports different switch types, basically:

ANSI(ANSI88, ANSI92, ANSI95)

ITU (ITU White Book, ITU Blue Book)

ETSI (ETSIv2, ETSIv3)

Q.767 (ITU97)

Page 60: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX Solutions and Deploymentsfor Carrier and Enterprise Market

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Net Confidential 61

Service ProviderNetwork

LOW COST FIXED TO MOBILE SERVICE

French PSTN

IP VPN 1

IP VPN 2

BSP TrunksBSP Trunks

E1s ISDN

Billing Server

Network Management

Carrier Network(Traffic collection)

Enterprise SOHO

E1s

Multi SIM cardServer GSM Cell

VX900

VX900

E1s

Multi SIM cardServer GSM Cell

VX900

E1s

Multi SIM cardServer GSM Cell

VX900

BSP Trunks

Goals

Provide enterprise customers with cheap rates for

fixed to mobile calls powered by mobile to mobile

negotiated call rate.

Requests

Transport and split traffic geographically over

multiple GSM cells, at the cheapest cost possible.

Why NET VX platform?

BSP: Bandwidth optimization

BSP: Advanced voice QoS (not reliant on network)

Reliability and rapid deployment of products

Flexible re-routing capabilities

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Net Confidential 62

ENTERPRISE TRAFFIC COLLECTION VIA IP

Service Provider Network

Internet

ITSP2 Network

ITSP1 Network

EnterpriseIP-PBX

SDSLSDSL

EnterprisePBX

E1 ISDN

SIPGateway

SDSL

EnterprisePBX

BRIs ISDN

SIPGateway

E1 ISDN

Billing Server

Network Management

VX900

French PSTN

Goals

Deploy an IP based access network to collect Small

and Medium Enterprise (SME) voice traffic.

Create an IP POP to benefit from ITSP services

Why NET VX platform?

-Previous positive experience with NET equipment

- Flexibility, reliability, ease of use

- One box solution (no SBC, SIP server, proxy needed)

- Easy integration with existing billing platformComments

Multi-site project, up to 160 E1s in 2008

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Net Confidential 63

MOBILE WORKERS PREMIUM VOICE SERVICE

ServiceProviderNetwork

French PSTN

GSM Network

Internet

GSM CellWIFI/SIP

GSM Smartphone

VX900

SIP phoneSoft phoneSOHO

WIFI HOTSPOT (Airport…)

Soft phone WIFI/SIPGSM Smartphone

Soft phone

SDSL

REMOTE SITE (Hotel…)

GSM Voice-Mail

ENTERPRISE

PBX extension

PBX Voice-Mail

Billing Server

Advanced routingWeb server

Network Management

API &

IVR

Goals

Provide Mobile Workers with ONE single telephone number

Ensure full reachability whatever media and/or handset is available for incoming calls

Ensure flexible call routing decision (handset availability, time of day, caller Id…etc), dynamically modifiable with Web and/or IVR based user interface

Provide cheap call rate for outgoing calls

INCOMING CALL

Why NET VX platform?

Provides on-board advanced routing tables

Leverages SIP functionalities (Presence, call-forward…etc.)

Application Programming Interface (scripting) interfaces with IVR and external routing platform

Full SIP stack (register, challenge…etc.)

IVR

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Net Confidential 64

SPEAKING CLOCK APPLICATION

Incumbent CarrierPSTN Network

Internet

VX900

VX900

SS7

SS7Incumbent Carrier

Management network

Speaking ClockPublic Web server

CDR collection& Stats server

Management

NTP Server

API &

IVR

API &

IVR

Goals

An incumbent carrier must provide a speaking clock service

Why NET VX platform?

- VX powerful flexible API with integrated IVR allows an easy development and a rapid deployment with

SS7 support, multiple languages, different time zones, call statistics, billing details, extended Web services

- Competitive solutions are all based on legacy TDM platform, twice the price !

Comments

R.O.I: 6 months !!!

Page 65: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 65

NEW COUNTRY-WIDE DIALING PLAN

Incumbent CarrierPSTN Network

VX900

SS7Incumbent CarrierManagement network

CDR collection& Stats server

Management

API &

IVR

Goals

An incumbent carrier wants to provide IVR services to ease dialing plan migration (one additional digit

for domestic numbers)

Why NET VX platform?

- VX powerful flexible API with integrated IVR allows an easy development and a rapid deployment with

SS7 support, multiple languages, call statistics, billing details

- Leverages an already deployed VX solution (speaking clock)

Class5 switch

1/ Call to old number

3/ API/IVR provide new number detailsAnd propose automatic re-routing to new number

2/ Call (old number) is redirected by SS7 network to VX

4/ Call (new number) is redirected by VX

Page 66: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 66

Long Distance Carrier 2

French PSTN

Carrier Network(Traffic collection)

TDM TO IP MIGRATION FOR 2nd TIER CARRIER (step1)

Long Distance Carrier 1

TDM Pre-paidPlatform

SS7 Platform

SS7

ISDN

ISDN

CALL SHOPS

ENTERPRISEBilling Server

Goals

A TDM based 2nd tier carrier wants to IP enable its existing applications to benefit from VoIP services, i.e. ITSPs,

traffic collection, termination & routing.

Requests

Smooth migration

Easy deployment of new services

Management and maintenance costs (OPEX) optimization

Billing Server

Page 67: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 67

Service ProviderNetwork Internet

PSTN Network

Carrier Network(Traffic collection)

ITSP2 Network

TDM TO IP MIGRATION FOR 2nd TIER CARRIER (step2)

Long Distance Carrier 1

SS7

ISDN CALL SHOPS

ENTERPRISE

ITSP1 Network

ENTERPRISE

CALL SHOPS

SingleBilling ServerSingle

Management

Pre-paid serviceAdvanced routing

Web server

API &

IVR

VX2500

Why NET VX platform?

Support of all existing TDM applications with multi-protocol conversion

One-box solution (no additional SBC, SIP proxy…etc)

Single management, single billing platform

VX API allows rapid deployment of new services (pre-paid, advanced routing, credit-control, Web access…etc)

ISDN

H323/SIP

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Net Confidential 68

Service ProviderNetwork

TCHADPSTN

Network

CAMEROON PSTN

Network

MALI PSTN

Network

VX900

VX900

VX900SS7

ISDN

ISDN

VX900

LONG DISTANCE OVER SATELLITE

BSP Trunk

BSP Trunk

BSP Trunk

BSP Trunks

FrenchPSTN

Network

Internet

ITSP Network

ISDNSIP/H323

Single Billing Server

NetworkManagement

Goals

Provide competitive toll quality voice services over satellite links between African countries and France

Why NET VX platform?

BSP: Bandwidth optimization + advanced voice QoS over satellite (not reliant to network)

One box solution for remote sites, easy deployment without local support

Centralized management and billing

Page 69: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential 69

KUWAITPSTN

Network

2nd TIER CARRIER IN MULTIPLE MIDDLE-EAST COUNTRIES

USA Network

InternetBSP Trunk

Service ProviderNetwork

BAHRAIN PSTN

Network

VX2500

SS7

Pre-paid serviceAdvanced routing

Credit control

Billing Server

JORDANPSTN

Network

SS7

Service ProviderNetwork

Pre-paid serviceAdvanced routing

Credit Control

ManagementBilling Server

VX900

BSP Trunk

BSP Trunk

Service ProviderNetwork VX900

SS7

ManagementBilling Server

Pre-paid serviceAdvanced routing

Credit control

VX2500BSP Trunk

Management

US ISDN2

Goals

A pre-paid calling card distributor for major GSM operators in Middle East decided to develop a new VoIP business (traffic origination & termination) ensuring smooth development of services in the future.

Why NET VX platform?

Unequalled networking capabilities: BSP protocol, centralized management, remote survivability, SNMP support

Toll voice quality (BSP QoS) for long distance & international calls

Scripting capabilities: billing, prepaid platform, credit-control, advanced routing decisions

SS7, SIP/H323 native support and any to any protocol conversion.

Page 70: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX in the Microsoft Unified Communications Market

Page 71: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

VX support for Office Communications Server 2007

Exchange 2007 provides Unified Messaging: v-mail and e-mail converged

Unified Communications includes IM, voice, Video conferencing and Unified Messaging with smart presence integration

Unified Communications requires interoperability with existing voice systems and networks

Page 72: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

PSTN

Enterprise

deploying UC

TDM PBX/IP-PBX &

Voicemail

UC

infrastructure

VOIP Gateway

•PBX often needs to be upgraded for UC gateway

trunks

SIP/PSTN Gateway Reference Architecture

Page 73: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

PSTN

Enterprise

deploying UC

TDM PBX/IP-PBX &

Voicemail

UC

infrastructure

• “Drop in” installation

• Interconnects UC to legacy PBX and PSTN

• Only users on UC are routed to OCS

• Analog device ports available• Supports “fax around”

Standard SIP devices can connect

to all other gateway endpoints

Analog phones

All devices can also be routed to/from an ISP

or ITSP via IP

IP Network

SIP Trunk to

ITSP

Analog fax

machine

SIP/WiFi Clients

Any-to-Any Architecture for Seamless Integration

Page 74: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

NET VX & Tenor in the Microsoft UC/UM market

Page 75: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Microsoft OCS

Microsoft Exchange 2007

Mediation Server

VX1200

Cisco CCM5

Cisco CCM4

IP-PBX Alcatel OXE

SIP TCP

SIP UDP

SIP TCP

SIP TCP

Demo Platform Deployed by SI

Page 76: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Microsoft OCS

Microsoft Exchange 2007Mediation

Server

VX1200

SIP UDP

QSIG

SIP TCP

SIP TCP

Communicator

Communicator

Tanjay Phone

Cisco Call Manager Express

WIFI SIP Cisco Phones

TDM PBX

PSTN

ISDN

HospitalExisting

Extensions 58931 58932 58933

58901

5890258903

SoftphoneSIP Phone

58911

58912

VX1200 Deployed in Swiss Hospital

Page 77: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

NET advanced solutions for Unified Messaging

Page 78: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Active Directory integration

VX

PBXor IP-PBX

ISDN

UM

1. ISDN or IP call comes in VX, Call is made to PBX and PBX extension. VX uses AD to determine if call will be sent to UM or not after 30s ( start or not monitoring the call)

3. If call is NOT answered after 30s, VX forwards or not the call to UM Subscriber Access, redirecting number is properly populated

2. Phone rings for 30 secondsPSTN

ITSPSIP-Trunk ISDN, QSIG, CAS ,

H323 or SIP

Hosted Voice

Services

SIP TLSSRTP

ADActive DirectoryCache

ACTIVE DIRECTORY INTEGRATION

API

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Net Confidential

More solutions based on AD integration…

VX

ISDN

UM

1. ISDN FAX call for John comes in VX.

3. VX API will send call to UM Subscriber Access and add diversion header in order to reach John’s UMBox.

2. VX API will route call to Exchange, based on dialed number compared to AD cache details (John’s FAX number)

ISDN, QSIG, CAS or H323, SIP

SIPPSTN

VX

ISDN

UM

PSTNSIP

SOLUTION FOR FAX SERVICES

SOLUTION FOR UMBOX DIRECT ACCESS BY OWNER

API

API

FAX CALL FOR JOHN

PBXor IP-PBX

ISDN, QSIG, CAS or H323, SIP

PBXor IP-PBX

AD

Active DirectoryCache

4. FAX call will be left in John’s UMBox.

JOHN’s GSM PHONE

CALL TO LISTEN TO VMs

1. ISDN call from any of John’s numbers comes in VX.

3. VX API will change Caller Id to John’s UM extension

2. VX API will route call to UM, based on dialed number (UM Subscriber Access) and Caller Id (John’s mobile) compared to AD cache details

4. John will reach his UMBox without having to provide his UMBox number

UM

AD

Active DirectoryCache

JOHN’s HOMEOFFICE

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Net Confidential

More solutions based on AD integration… (cont.)

VX

ISDN

UM

PSTNSIP

SINGLE VOICE-MAIL: UMBOX FOR GSM

API

JOHN’s GSM PHONE

1. John’s GSM phone rings, no answer, and forward call to UM Subscriber Access number after 30s.

3. redirecting number is correctly populated using AD cache details.

2. VX API will route call to UM Subscriber Access based on: -dialed number (UM Subscriber Access) -Caller Id (Tom) -Diversion header (John) provided by Carrier

UM

AD

Active DirectoryCache

VX

ISDN

UM

1. ISDN call comes in VX, Call is made to SIP phone if present in registrar table

3. If call is NOT answered after 30s, VX forwards the call to UM Subscriber Access, redirecting number is correctly populated using AD cache details.

2. VX monitors call, ringing SIP phone for 30 seconds

SIPPSTN

VOICE-MAIL FOR SIP DEVICES

API

WIFI SIP Phone

4. Voice mail will be left in proper UMBox.

Active DirectoryCache

AD

4. Voice mail will be left in John’s UMBox.

TOM’s HOME

Page 81: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Support for Voice Mail on any PBX

VX

Legacy PBX

ISDN

UM

1. ISDN call comes to PBX, call is made to a PBX extension

3. VX forwards the call to UM subscriber access, redirecting number is properly populated

2. Call rings phone for 30s and PBX forwards to VXPSTN

QSIG SIP

VX

IP-PBX

ISDN

UM

1. ISDN call comes to PBX, call is made to a PBX extension

3. VX forwards the call to UM Subscriber Access, redirecting number is properly populated

2. Call rings phone for 30s and PBX forwards to VX

PSTN

SIPH323 SIP

SOLUTION FOR TDM PBX

SUPPORTING VOICE-MAIL

SOLUTION FOR IP-PBX

NOT COMPATIBLE WITH SIP FOR UM

Page 82: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Support for Voice Mail on any PBX

VX

Legacy PBX

ISDN

UM

1. ISDN or IP call comes in VX, Call is made to PBX, and PBX extension

3. If call is NOT answered after 30s, VX forwards the call to UM Subscriber Access, redirecting number is properly populated

2. VX monitors call, ringing phone for 30 secondsISDN, QSIG, CAS

SIPPSTN

VX

PBXor IP-PBX

ISDN

UM

1. ISDN or IP call comes in VX, Call is made to PBX, and PBX extension

3. If call is NOT answered after 30s, VX forwards the call to UM subscriber Access, redirecting number is properly populated

2. VX monitors call, ringing phone for 30 seconds

PSTN

ITSPSIP-Trunk ISDN, QSIG, CAS,

H323 or SIP

Hosted Voice

Services

SIP

SOLUTION FOR PBX

NOT SUPPORTING VOICE-MAIL

SOLUTION FOR ITSP AND

HOSTED SERVICES INTEGRATION

API

API

Page 83: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

PSTN Remote survivability for UM

VX

PBX

ISDN

UM

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WANXXXXREMOTE OFFICE

1. Call comes in VX, Call is made to PBX

and PBX extension. If not answered, call is transferred

to UM Subscriber Access.

2. If IP WAN is down, VX is able to re-route call over PSTN,

3. Call will reach voicemail services and message can be left . API is used to redirect call over PSTN, re-populate calling Id and diversion header field

API

API

Page 84: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

ITSP Remote survivability for UM

VX

PBX

SIP trunk

UM

ISDN, QSIG, CAS

SIP

Internet telephony

service provider

HEADQUARTER

VX

PBX

SIP trunk

ISDN, QSIG, CAS

IP WANXXXXREMOTE OFFICE

1. Call comes in VX, Call is made to PBX

and PBX extension. If not answered, call is transferred

to UM Subscriber Access.

2. If IP WAN is down, VX is able to re-route call over SIP-trunk.

3. Call will reach voicemail services and message can be left. API is used to redirect call over PSTN, re-populate calling Id and diversion header field

API

API

Page 85: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Local Voicemail survivability for UM (future)

VX

PBX

ISDN

UM

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

VOICE-MAIL CACHINGUSING API AND IVR

IP WANXXXXREMOTE OFFICE

1. Call comes in VX, Call is made to PBX

and PBX extension. If not answered, call is transferred

to UM Subscriber Access.

2. If IP WAN is down, VX will store Voice-mail message locally.

3. As soon as IP WAN connectivity is restored, VX will

transfer Voice-mail message as email to UM.

Page 86: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

NET VX advanced solutions for Unified Communications

Page 87: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Support for Active Directory

VX

PBXor IP-PBX

ISDN

UC

1. ISDN or IP call comes in VX. VX uses AD to determine if call will be sent to PBX or to UC

2. Migrating users from PBX to OCS is now easily done by IT at AD level.

PSTN

ITSPSIP-Trunk ISDN, QSIG, CAS ,

H323 or SIP

Hosted Voice

Services

SIP TLSSRTP

ADActive DirectoryCache

Active directory integration

Communicator

EXT 2962

Page 88: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

NET and VX:Enabling the single phone number…

VX

ISDN

UM

PSTNSIPAPI

ISDN, QSIG, CAS or H323, SIP

PBXor IP-PBX

1. ISDN call comes in for John’s office number

5. Or send the call directly to John’s GSM phone via PSTN access

2. VX looks in AD and route call to OCS (John’s Communicator)

6. VX API will monitor the call and transfer it to UM mailbox of John if GSM does not answer

UM/UC

AD

Active DirectoryCache

Communicator

EXT 2962

SIP

JOHN’s GSM PHONE

JOHN’s WiFi/SIP PHONE

TOM calls John office number

3. John’s Communicator is set to simultaneous ring to John’s GSM phone

4. Upon request to call John’s GSM, VX will check about Wifi/SIP presence of John’s phone

Page 89: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Enabling the single phone number…(future)

VX

ISDN

UM/UC

1. ISDN FAX call for John comes in VX, on his office number.

3. After AD lookup, VX API will send call to UM Subscriber Access and add diversion header in order to reach John’s UMBox.

2. VX API detect the CNG tone provided by remote FAX

ISDN, QSIG, CAS or H323, SIP

SIPPSTN

SOLUTION FOR FAX SERVICES

API

FAX CALL FOR JOHN’SOFFCIE NUMBER

PBXor IP-PBX

AD

Active DirectoryCache

4. FAX call will be left in John’s UMBox.

Page 90: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

VX & AD – Solving Number & Name Presentation!

VX

Cisco CCM OCS Server / Mediation Server

Active DirectoryCache

Communicator

John Smith EXT 2344

Calling Number = +15105742344Calling Name =

AD Lookup +15105742344Retrieve NAME Field

AD Return NAME = John Smith

Calling Number = +15105742344Calling Name = John Smith

John Smith Calling

Page 91: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Remote survivability scenarios

VX

PBX

ISDN Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WANXXXXREMOTE OFFICE

1. VX uses LQM (Link Quality Management) to manage OCS presence/availability or cause code failure when placing call to Mediation, as trigger to start re-routing scenario.

2. Call route table provides ability to route to alternate destination (not mediation server, but PBX), and manipulate destination number, like converting in extension number, or enterprise switchboard, local or in headquarter.

3. Note that it’s possible to create a static entry in routing table, or to get info from Active Directory.

SIP

UC

SIP

Mediation

server

SIP

CommunicatorJohn

CommunicatorCall forward to extension number or company switchboard

Extension or switchboard

Extension or switchboard

Page 92: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Remote survivability scenarios

VX

PBX

ISDN Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WANXXXXREMOTE OFFICE

1. VX uses LQM (Link Quality Management) to manage OCS presence/availability or cause code failure when placing call to Mediation, as trigger to start re-routing scenario.

2. Call route table provides ability to route to alternate destination (not mediation server, but PSTN), and manipulate destination number, like converting in mobile number, or analog line or answering machine number.

3. Note that it’s possible to create a static entry in routing table, or to get info from Active Directory.

SIP

UC

SIP

Mediation

server

SIP

CommunicatorJohn

Communicator

Call forward to PSTN numbers like mobile phone, analog lines or answering machine

Extension or switchboard

Extension or switchboard

GSM Phone

Answeringmachine

Analog line

Page 93: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Remote survivability scenarios

VX

PBX

ISDN Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VXISDN

IP WANXXXXREMOTE OFFICE

1. VX uses LQM (Link Quality Management) to manage OCS presence/availability or cause code failure when placing call to Mediation, as trigger to start re-routing scenario.

2. Call route table provides ability to route to alternate destination (not mediation server, but SIP registrar table), in order to reach SIP phones used as backup solution.

SIP

UC

SIP

Mediation

server

SIP

CommunicatorJohn

CommunicatorCall forward to backup SIP phones for small offices (no PBX)

SIP Phone SIP PhoneSIP Phone

John

Registrar

Page 94: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Remote survivability scenarios

VX

PBX

ISDN Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WANXXXXREMOTE OFFICE

1. VX uses LQM (Link Quality Management) to manage OCS presence/availability or cause code failure when placing call to Mediation, as trigger to start re-routing scenario.

2. Call route table provides ability to route to alternate destination (not local mediation server, but SIP registrar table), in order to reach SIP softphones used as backup solution on the user’s PC.

SIP

UC

SIP

Mediation

server

SIP

CommunicatorJohn

CommunicatorCall forward to backup SIP softphone

Extension or switchboard

Extension or switchboard

Registrar

SoftPhoneJohn

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Net Confidential

Remote survivability scenarios

VX

PBX

ISDN

Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WAN

XXXX

REMOTE OFFICE 1

1. VX uses cause code failure when placing call to ISDN, as trigger to start re-routing scenario.

2. Call route table provides ability to route to alternate destination, in order to reach PSTN via another VX in the network, using IP WAN.

SIP

UC

SIP

Call reroute on ISDN failure in multisite environment

Extension or switchboard

Extension or switchboard

Mediation

server

VX

PBX

ISDN, QSIG, CAS Extension or switchboard

Mediation

server

SIP

SIP

SIP

SIP

SIP

SIP

ISDN

REMOTE OFFICE 2

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Net Confidential

Remote survivability scenarios

VX

PBX

ISDN

Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WAN

REMOTE OFFICE 1

SIP

UC

SIP

Call reroute on IP WAN failure in multisite environment

Extension or switchboard

Extension or switchboard

Mediation

server

VX

PBX

ISDN, QSIG, CAS Extension or switchboard

Mediation

server

SIP

SIP

SIP

SIP

SIP

SIP

ISDN

REMOTE OFFICE 2

1. VX uses LQM (Link Quality Management) to manage OCS presence/availability or cause code failure when placing call to Mediation, as trigger to start re-routing scenario.

2. Call route table provides ability to route to alternate destination (not local mediation server, but PSTN call), in order to reach a remote Mediation server via remote VX.

XXXX

Page 97: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Net Confidential

Remote survivability scenarios (future)

VX

PBX

ISDN Mediation

server

ISDN, QSIG, CAS

SIP

PSTN

HEADQUARTER

VX

PBX

ISDN

ISDN, QSIG, CAS

IP WANXXXXREMOTE OFFICE

1. VX is used as a “OCS proxy server “for Communicator client.

2. VX uses LQM (Link Quality Management) to manage OCS presence/availability

3. If IP WAN is down, VX detects it (OCS availability), and is able to re-route call over PSTN, or to other local Communicators, thanks to presence in registrar table.

SIP

UC

SIP

Mediation

server

SIP

Communicator

Communicator

Registrar

Communicator survivability using VX SIP registrar table

Communicator

PROXY-REGISTRATION

Page 98: 14_NET_Presentation Telco Day Kiev Ukraine Mar 4

Support and Service

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Net Confidential 99

Professional Services – Expert to the Experts

Installation, Integration, Optimization, Education offerings

Multi-vendor environments, interoperable turn-key solutions

Ongoing Support – Service Level Agreements

24/7/365 technical assistance, advanced parts replacement

Global footprint – Onsite programs with 24 / 8 / 4 Hr arrivals

Global Support Model = High Touch, Complete SGlobal Support Model = High Touch, Complete Solutionsolutions

Plan Design Implement Support Optimize

Benefits

Goals

Solutions

Consulting

Operability

Staging

Integration

Deployment

Education

Technical Assistance Center

Parts Repair or Exchange

Field Onsite Coverage

Health Checks

S/W Upgrades

Guidance

Pre-Sales

Engagement

Professional

Services

Escalation

SupportLEGEND:

NET’s Global Service Value Proposition

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100

Thank You

Mike Shephard ([email protected])Igor Koshutin ([email protected])

All material presented represents the plans of NET, a publicly traded (NYSE) company. All information represented is subject to change, in part or whole, without

notice or consequence. No representation made should be construed as a commitment to deliver or a promise of delivery of any feature or set of features.

Timeframes presented are estimates and may change at any time.