140515 klagenf future of innovation
Post on 17-Oct-2014
Embed Size (px)
DESCRIPTIONEnterprise Innovation Innovation platform for Networked SMEs. BIVEE Project synthesis Open Innovation Crowdsourcing innovation Knowledge-driven innovation
BIVEE PROJECT 2013 WP8 Update Geoff Ward March 2013 1
Innovating Enterprise Innovation
Universit Politecnica delle Marche
and CNR Lab for Enterprise Knowledge and Systems
Alpen Adria University, Klagenfurt, 15th May 2014
This work has been partially supported by the BIVEE European Project, Grant n. 285746
BIVEE PROJECT 2013 WP8 Update Geoff Ward March 2013 2
Objectives of this talk
Do not convince you that
Innovation is important
Innovation is difficult, risky, often costly
Show that we need to change the way we carry on Innovation
Provide some clues where to go ...
Target: Complex organizations
Large, distributed enterprises
Articulated Public Institutions
To overcome the crisis, EU enterprises need a deep change
Introducing continuous improvement and
innovation to remain competitive in the globalised economy
Sustainable Innovation rather than expansive innovation
We need to put Knowledge in the center, to guarantee
Continuous alignment of Business needs and Enterprise Software Applications in ever changing enterprises
BIVEE PROJECT 2013 WP8 Update Geoff Ward March 2013 4
What is Innovation?
The act of introducing something new (TheFreeDictionary)
The term innovation can be defined as something original and new that breaks in to the market or into society. (Wikipedia)
Innovation is crucial to the continuing success of any organization (Oxford Dictionary)
BIVEE PROJECT 2013 WP8 Update Geoff Ward March 2013 5
Some quotations ... Innovation is a knowledge intensive
Knowledge is the fuel, but it achieves the miracle! The more you use it the more you
have it!! (BIVEE)
If I had 20 days to solve a problem, I would spend the first 19 to define it. (A. Einstein)
Summarising ... few key questions
Questions are more important than answers...
What are the key needs for manufacturing / service innovation today?
What are the main boosters / hindrances?
What is the interplay between human intelligence and supporting technologies?
Where is the border between open knowledge and new ideas protection?
What can we measure about innovation? Cost? Expected benefits? Chances of success?
What are the methods/tools already adopted today? What do you see in the future? 6
What is Business Innovation?
Business Innovation is a designed, managed sustainable transformation of some aspects of the enterprise (or the society, the city, etc.) aimed at a substantial change of:
The nature/quality of delivery products (goods, services), improving customer satisfaction
Production processes and workers satisfaction
Cost reduction and/or revenue raise
The Marketing Strategies / Scope 7
Business Innovation: Where?
Products (goods / services) Production / Admin processes HR competencies, skills, capabilities Organization models, with new delegation patterns Enterprise information organization and flow Markets and marketing styles Customer relationships Suppliers and partners strategies and management Technology adoption, deployment, renewal
strategies and practice Financial and control styles, methods, and tools Quality of working life and ambient Relationships with the territories, the people, the
environment, local cultures 8
Business Innovation: How?
push-mode and technology driven, when generated on the supply side;
pull-mode and demand driven, when requested by the market/demand side;
co-creation, when all the stakeholders cooperate together to generate product or process innovation.
Endogenous, when ideas come from within the Ecosystems
Exogenous, when ideas come from the rest of the World
Risks in innovation
Can we avoid? ... or at least minimise? ... or at least keep all the process under control?
Enabling Business Innovation Create the right environment, working conditions
Grassroots innovation (beyond Toyotism ...)
Open innovation (but controlled), with systematic and ad-hoc relationships with
universities , research centres, partners, suppliers and customers
Facilitate info / knowledge / ideas circulation within and outside the enterprise
Culture of cooperation (tools & rewarding system)
Scouting Technology Market Excellence centres
Observatories on opportunities, problems, threats, ... 12
Innovation New Knowledge
New ideas, reserch results, patents, ...
enterprise and its organization
competencies, skills, and capabilities
problems and improvement opportunities
products and services
production processes, methods
Technologies, systems, and resources
Markets, clients, partners and competitors
BIVEE PROJECT 2013 WP8 Update Geoff Ward March 2013 14
Business Innovation in Virtual
Virtual Enterprise Environment Value Production Space
Virtual Innovation Factory Business Innovation Space
Towards Open Innovation A systematic approach to Innovation, nurturing
creativity and ideas generation Innovation as intangible goods Manufacturing approach to Innovation The need of new production/organization
models Manage the full Knowledge Cycle (including
Tacit Knowledge, see Nonaka) Virtual Innovation Factory (VIF), operating
in the Innovation space
BIVEE Philosophy Consolidating BIVEE Framework specifications
Key elements: people, ideas, communication, collaboration, social behaviour, communities
Full Value Chain: from innovation to production improvement
Innovation as an iterative, goal-oriented, venture based on 4 Waves: Creativity, Feasibility, Prototyping, Engineering
Monitoring & Assessment: integrated formal (KPIs) and informal (social & crowdsourcing) approaches
Integration of Human (informal, document-based) & Computer (formal, semantics-based) Knowledge
People first, then business and technology
Enterprise Model 4 BusInnov
(Scource: BIVEE Deliverable D2.1)
BIVEE PROJECT 2012 WP8 Update Geoff Ward 10 13 July 2012 19
Business Innovation Reference Framework (BIRF): the
principles for Virtual Innovation Factory operations
Innovation as a new form of ubiquitous Semantic nurturing,
rather than Knowledge Management
Waves (rather than processes):
Creativity, Feasibility, Prototyping, Engineering
Innovation Monitoring Framework: I-KPIs & W4+ semantics:
What, Why, Who, When, Where, (How)
Focused Innovation Targets:
Goods, Services, Processes, Technologies
Goal oriented approach, instantiated in Documents
Semantically enriched Documents for knowledge sharing
BIVEE Tech Solutions
A Virtual Enterprise Environment, to be integrated with existing Enterprise Software Applications (ESA)
Distributed, collaborative, knowledge-intensive framework
A Platform for networked, interoperable virtual/real enterprises
To be used directly by Business Experts, pushing for disintermediation (wrt techies) in innovation KM
Shared Semantic Whiteboard, to guarantee a single ideas shopping point.
Proactive subject-driven knowledge provisioning
Innovation Observatory to push Open Innovation, Crowdsourcing,
Virtual Innovation Factory
Virtual Innovation Factory set up
Definition of objectives:
a) Problem-driven, e.g., proposed by a customer
b) product-driven, e.g., proposed by staff experts
c) tech-driven, e.g., proposed by staff / external player
Create a VIF with its Manager
Create the Innovation teams: composition, organization, competencies & roles, etc.
Acquire the material and financial resources
Start the ad-hoc Collabrative Innovation Plan
BIVEE PROJECT 2013 WP8 Update Geoff Ward March 2013 22
BIVEE Innovation Waves
1. Creativity: Ideas 2. Feasibility: Numbers
3. Prototyping: Tech viability 4. Engineering: Industrial viability
BIVEE PROJECT 2013 WP8 Update Geoff Ward