12 steps to creating effective campaigns · content - roi supplied roi calculation in action...

18
12 STEPS TO CREATING EFFECTIVE CAMPAIGNS

Upload: others

Post on 18-Mar-2020

8 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

12 STEPS TO CREATING EFFECTIVE

CAMPAIGNS

Page 2: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Of 97 finalists, 43 Effies were awarded.

GOLD

BeveragesGovernmentRetailSportPharma

BeveragesBeveragesGovernmentRetailSportPharmaFoodAutoFinancial ServiceNot-For-Profit

BeveragesRetailSportPharmaFoodAutoFinancial Services

SILVER BRONZE FINALISTSGRAND EFFIE

AUSTRALIAN EFFIES 2017

22 15 541 6

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 3: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

2017 2016

THE BAR IS HIGH

2017 2016New news is not necessary

New products drive ROI

11%

0%

14%

50%

9%

0%

9%

17%

11%

0%

14%

50%

9%

0%

9%

17%

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 4: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Of 97 finalists, 43 Effies were awarded.AUSTRALIAN EFFIES 2017

97

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 5: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

40% of supplied ROI figures were calculated correctly.

Content - ROI Supplied ROI Calculation In ActionExample of ROI Calculation

ROI Correct

No ROI

AUSTRALIAN EFFIES 2017

100%

33%

0%

60%

67%

40%

77%

50%

23%

63%

30%

37%

OF THOSE WHO SUPPLIED AN ROI FIGURE HAD THE RIGHT ROI CALCULATION

40%

ROI

159%

Gross Sales increase $5,400,000

Gross Profit Margin 60%

Gross Profit increase $3,240,000

Campaign Cost $1,250,000

Gross Profit - Costs $1,990,000

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 6: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

You don’t need a huge budget to have an effective campaign.1. EFFECTIVENESS CAN’T BE BOUGHT

$3,340,000

$35,000$1,010,524

$5,318,899

$11,800,000

$15,500,000 $15,500,000

$0 $0 $0

$2,830,159$3,366,240

Gold Silver Bronze Finalist Overall

$4,227,662

$474,931$1,547,899

BRONZESILVERGOLD OVERALLFINALISTS

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 7: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Focus on delivering to tightly set objectives.2. FOCUS FOCUS FOCUS

Shortlisted campaigns have fewer goalsFocus on delivering to tightly set objectives, rather than a broad array of achievementsMixture of addressing consumer needs and marketplace opportunities.

Ave. Goal per campaign Australian Effies 2017

Gold

Silver

Bronze

Finalists

0 0.5 1 1.5 2 2.5 3 3.5

Goals per campaign

58%

42%

Predominantly Branding

Predominantly Activation Effies Gold, Silver, Bronze and Finalists started with clear business outcomes

100%

Sales

15%

33%

17%

32%

Sales and Comms

65%

60%

50%

32%

Comms

20%

7%33%

36%

Finalist

Silver

Gold

Bronze

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 8: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Gold Effie winners have simple strategies.3. KEEP THINGS SIMPLE

SUCCESSFUL CAMPAIGNS KEEP THINGS SIMPLE. IT’S HARD ENOUGH TO GRAB A CONSUMER’S ATTENTION,

IT’S IMPOSSIBLE TO HAVE THEM SPEND TIME DECIPHERING THE MESSAGE.

... 4

Simplicity of Strategy

5

4.2 4.4 4.8

Page 9: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Research is the foundation of effective marketing activities.

WINNERS WINNERS WINNERSQUAL AND QUANT QUANT QUAL

4. RESEARCH INFORMS OBJECTIVES

33% 13% 22%

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 10: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Data driven marketing decisions improve campaign measurement.

Behavioural Economics25 CASES

Econometrics0 CASES

Neuro Research0 CASES

5. MEASURE PERFORMANCE

13.95%16.27%

41.86% 27.90%

Quant only

Qual only

Quant and Qual

None

Simple strategies deliver results Goal setting is evidence based

TYPES OF GOALS

INSIGHT BASED FROM

RESEARCH

BESPOKERESEARCH

THIRD PARTY

RESEARCH

GOLD 100% 50% 67%

SILVER 82% 59% 86%

BRONZE 100% 60% 73%

FINALISTS 91% 48% 65%

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Finalists 4.0

Bronzewinner s 4.2

Silverwinner s 4.4

Goldwinner s 4.8

Page 11: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Source: Binet & Field 2017. Effectiveness in a changing Media Landscape

Broad reach works better than niche.6. TARGET EVERYONE

0.0%0.2%

0.6%

1.0%

1.4%

1.8%2017

0.4%

0.8%

1.2%

1.6%

Customers Non-Customers Both Broad Target (Mix of Customers/non-customers)Specific Target (Loyalists; Existing Customers)

65%

35%

Targeting

Broad Target (Mix of Customers/non-customers)

Specific Target (Loyalists; Existing Customers)

Winners had a clear view of their target audience

Finalists had a clear view of their target audience

2017 % of Effies Finalists who targeted Broad vs Specific

35%

35% 24%

65%Annu

al m

kt. s

hare

gro

wth

Consumer Insights - Essential for success

Winners

Finalists

28%

74%

49%51%

Goldwinners 100%

Silverwinners

100%Bronze

winners

82%

Finalists 93%

VS

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 12: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Ads that generate strong emotional responses have greater sales impact.

Emotional Reactions to Advertising

CREATIVITY

Attention

Weak

Weak

Strong Difference

DifferenceStrong

Sales Impact

50 58

128 167

7. CREATE EMOTION

$

! 16%16%

30%

Creativity can be used to solve broader business issues

Make headlines instead of writing them

Make it newsworthy

Different isn’t everything, distinct is just as powerful

Be authentic - honesty pays off

Source: ThinkTV: The Benchmark Series Emotions in Advertising 2017

Page 13: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

SWEET SPOT FOR NUMBER OF CHANNELS IS 4

40%

83%

62%

83% of Gold winners had 4 channels62% of Silver winners had 4 channels

40% of Bronze winners had 4 channels

NUMBER OF MEDIA CHANNELS

1 2 3 4 5 6 7 8 9 10

It’s not just what you say, it’s when and where you say it.8. ALIGN CHANNELS TO OBJECTIVES

Sweet spot for number of channels is 5NUMBER OF MEDIA CHANNELS

47%

77%

100%

100% of Gold winners had 5 channels

77% of Silver winners had 5 channels

47% of Bronze winners had 5 channels

Finalist

Silver

Gold

Bronze

Media Channels

0.0%

40%

80%

120%

20%

60%

100%

TV

Online Video

Online Disp

lay

Mobile

Direct

(incl. E

DM)

Search

Social

Magazin

esPres

sRadio

CinemaOOH

PR/Activat

ion

CateloguesGym

High Impact Multi-touch Targeted

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 14: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

The best creative in the world is totally ineffective if no one sees it.9. MAXIMISE REACH

Source: Binet & Field 2017. Effectiveness in a changing Media Landscape

Total videoBroadcast TV

Subscriber VoD

Online video

OOH

Radio

News brands

Cinema

Email

Social media

Messaging

SearchShopping/transacting

Other online

Internet for work

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5

Aver

age

Daily

Hou

rs

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

TV

Online Video

Online Disp

lay

Mobile

Direct

(incl. E

DM)

Search

Social

Magazin

esPres

sRadio

CinemaOOH

PR/Activat

ion

CateloguesGym

Media Channels

Used TV in their campaigns

72%

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 15: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Source: Binet & Field 2017. Effectiveness in a changing Media Landscape

Source: Binet & Field 2017. Effectiveness in a changing Media Landscape

Earned is not an effective substitute because reach build is too slow.10. PAID MEDIA DRIVES GROWTH

Avg. SOM growth p.a.

Avg. SOM growth p.a.

0.0%

1.0%

2.0%

3.0%

0.9%

13%

26%2.6%

0.5%

1.5%

2.5%

Online u

npaid

Online

paid

0%

10%

20%

30%

5%

15%

25%

Effect

of

adding ow

nedEffe

ct of

addin

g earn

ed

0%

30%

70%

100%

10%

50%40%

80%

20%

60%

90%

PaidOwne

d

Earned

POE used

PAID88%

OWNED72%

EARNED55%

ONLINEUNPAID

ONLINEPAID

0.9%

2.6%

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 16: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Use the right channels to reach the right people at the right time.11. SCALE DRIVES EFFECTIVENESS

0%

5%

10%

15%

20%

25%

30%

35%

29%

20%17%

15%

7%

2%3%

6%

10%

6%

TV

Outdoo

rRad

ioPre

ss

Online

Cinema

Sponsorsh

ip PR DM

Promos

WInners

Finalists

Goldsil

ver

Bronze

5.6

4.25

7

6.1

4.3

0

1

2

3

4

5

6

7

8 Ave. Channels Used

Effect of adding medium

Incr

ease

in a

vg. n

o. V

L bu

sine

ss e

ffect

s

BRONZESILVERGOLD

WINNERS FINALISTS

7 6.1

5.6 4.25

4.3

Source: Binet & Field 2017. Effectiveness in a changing Media Landscape Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 17: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

Use the right channels to reach the right people at the right time.11. SCALE DRIVES EFFECTIVENESS

360˚communication makes for more effective Marketing campaigns Integrated campaigns: focus not a “Little-bit-of-everything” deliver most effectively360˚ communication makes for more effective Marketing campaigns

Integrated campaigns: focus not a “Little-bit-of-everything” deliver most effectively

Paid, Owned

and...

Paid and owned

Just Paid

Just

Owned

Just e

arned

Focuse

d Media

Multi Chan

nel

Highly Targ

etedVira

l

CRM Only

0

20

40

60

80

100

0

20

40

60

80

100

360˚ communication makes for more effective Marketing campaigns Integrated campaigns: focus not a “Little-bit-of-everything” deliver most effectively

Paid, Owned

and...

Paid and owned

Just Paid

Just

Owned

Just e

arned

Focuse

d Media

Multi Chan

nel

Highly Targ

etedVira

l

CRM Only

0

20

40

60

80

100

0

20

40

60

80

100 Finalist

Silver

Gold

Bronze

Source: ThinkTV analysis: Effies 2017 Finalist Entries

Page 18: 12 STEPS TO CREATING EFFECTIVE CAMPAIGNS · Content - ROI Supplied ROI Calculation In Action Example of ROI Calculation ROI Correct No ROI AUSTRALIAN EFFIES 2017 100% 33% 0% 60% 67%

TV partners powerfully with other channels. Online amplifies TV’s effectiveness.12. TV & ONLINE, BETTER TOGETHER

32%

55% +Both

Neither

TV only

Online Video only

ONLINEVIDEO

TV

TV

25% ONLINEVIDEO

Source: Binet & Field 2017. Effectiveness in a changing Media Landscape Source: ThinkTV analysis: Effies 2017 Finalist Entries