10nov16 ct cilt ppt circulate
TRANSCRIPT
CILT London Networking Group
Control Towers
Dr Richard Gibson Business Unit Director • Responsible for our activities in
– EU Healthcare Control Tower – Asia Healthcare Control Tower
• Contact details
– +44 (0)7814 554 051 – [email protected]
Eunice Friend
• General Manager, Business Development
• Contact details
– 07979 891 425
Nick Rees
• Client Solutions Director
• Contact details
– 07867 907 197
Yusen Logistics
• Life before Control Towers
• What is a Control Tower?
• Customer perspective
• LSP systems
• Benefits and opportunities
• Futurology
Life before Control Towers
Life before Control Towers
Life before Control Towers
Life before Control Towers
What is a Control Tower?
• A central hub with the required technology, organization and processes to capture and use supply chain data to provide enhanced visibility for short and long term decision making that is aligned with strategic objectives
• A centralized hub with the requisite technology, processes and organizational structure to capture data for enhanced visibility
• A centralized view with the ability to drill down to the root cause of a problem and resolve the problem from that view
Functions of a Control Tower
Function of the control tower
Planning and routing
Auditing and reporting
Forecasting Event
management Decision making
• Provides unprecedented
supply chain flexibility for
dynamic planning and
routing
• Provides GPS tracking,
freight forwarding and
inventory control
• Helps in auditing all the
stages in detail within the
supply chain movement
• Generates a report that
shows the total landed cost
of every product with the
breakdown
• Make predictions at the
daily ‘operational’ level
about ETAs
• Provides event
management at all stages
within the supply chain
• Provides warehouse
management, transport
management, yard
management, container
management and billing
and invoicing
• Provides a one-stop-shop
solution with centralized
accountability and
responsibility for cost,
quality and performance by
creating a decision making
platform
Capgemini (2011)
New
En
tran
ts
Ow
n a
cco
un
t
Control Tower Systems
Page 13
Supply chain planning and
execution
Trading partner integration
Information Management
IT
The customer perspective
• The approach enhanced quality assurance • Reduced complexity and the number of service providers • Allowed for full process control (cooperation with quality and
procurement) • Delivered savings through utilized network and buying strength • One stop service
– Transport execution – Monitoring (real time where available) – Interventions – Handling irregularities – CAPA
Asset Light
Yusen Logistics healthcare control tower
EU Control Tower Road Shipments
EU Control Tower Final mile delivery
EU Control Tower Sea Shipments
EU Control Tower Air Shipments
Trunk loads
1,962,000 Parcels
Orders
Loads
2,082,260 Pallets
Orders
FEU
16,726 Pallets
Orders
Loads
KG's
Orders
Asset Light
Our Control Tower system
ALL Control Tower
Carlo
Vision i
Zeus
Oberon
CODA
PI & Sales
Supplier Invoices
Asset Light
LoadSight App • For Carriers with no telematics / no ability to integrate
• Android-based mobile phone app
• Manual confirmation of arrival and departure
• GPS positioning
Asset Light
The Calais zone
160km
160km
160km
100 miles
Asset Light
The benefits of using a Control Tower Area of Benefits List of Benefits
General • Integrated supply chain with an ability to retrieve information • Reduced compliance penalties • Improve decision-making capabilities • Reduced network failures, increased network visibility and responsiveness • Respect customer commitment: schedule, costs, quality and improved customer satisfaction
Inbound • Optimal inventory levels and reduced buffer inventory • Synergies in procurement transport carriers leading to reduction in transport costs • Reduction in total landed costs and increase OTIF • Influences sourcing strategies, shift supplier allocations, modify commercial terms
Manufacturing • Awareness of WIP and improved productivity • Manufacturing in an optimal way across plants operating globally • More accurate demand planning, better scheduling, reduction in cycle time, reduced inventory levels and timely
and complete management information
Outbound • Improved load efficiency • Improved transport efficiency using best-in class carriers and redesigning transport solutions • Ability to predict the right ETA for customers
Capgemini (2011)
The benefits of using a Control Tower Area of Benefits List of Benefits
General • Integrated supply chain with an ability to retrieve information • Reduced compliance penalties • Improve decision-making capabilities • Reduced network failures, increased network visibility and responsiveness • Respect customer commitment: schedule, costs, quality and improved customer satisfaction
Inbound • Optimal inventory levels and reduced buffer inventory • Synergies in procurement transport carriers leading to reduction in transport costs • Reduction in total landed costs and increase OTIF • Influences sourcing strategies, shift supplier allocations, modify commercial terms
Manufacturing • Awareness of WIP and improved productivity • Manufacturing in an optimal way across plants operating globally • More accurate demand planning, better scheduling, reduction in cycle time, reduced inventory levels and timely
and complete management information
Outbound • Improved load efficiency • Improved transport efficiency using best-in class carriers and redesigning transport solutions • Ability to predict the right ETA for customers
Inventory savings of
20%
Increased f/c accuracy of
25%
Improved SLAs to > 98%
Workforce reduction of
10%
Faster resolution
Cash to cash time reduced
Capgemini (2011)
Flaws
Buyer beware!
• Limited visibility
• Mere decision support and alerts
• Too planning centric
• Not scalable – they struggle to scale across entire businesses especially if the goal is to manage at SKU level
• Trading partner connections aren’t reusable
One Network Enterprises (2012)
In x5 years
? ?
Picture of
drones
Robots
Machine
learning
The point Neil
was making
about,
regardless of
better
technology
you still need
people
Conclusion
• Technology has been the enabler for Control Towers
• We saw how a customer changed their approach for the better
• The system landscape is still maturing…buyer beware!
• Our Control Tower enables asset light solutions – Agile, flexible and fit for purpose
• The future….
The four old pictures at the front
Then replaced with modern versions
European lorry
Modern office
Optical CR scanning systems Iwatch
Thank you from the Yusen Control Tower team