1.05 characteristics of effective teams

1.05 Characteristics of Effective Teams

1.05 Understand concepts of 1.05 Understand concepts of teamworkteamwork

Characteristics of Effective Teams

Common PurposeCommon Purpose

The goals are meaningful to each team member.

There is clear unity of team function.



Common PurposeCommon Purpose

Every person on the health care team must understand the role of other team members.

This understanding:– helps clarify individual responsibility– establishes goals and expectations– provides a picture of the patient’s total care


Act of exchanging informationAct of exchanging information

Free CommunicationFree Communication



Informal, comfortable atmosphere Free to express feelings and ideas Everyone participates Disagreement is viewed as good opportunity for

improvement Attend patient conferences

– listen– express opinions

Aware of cultural differences


Free Free CommunicationCommunication


Reliability, dependability Reliability, dependability

TrustTrust



Team members rely on each other, Team members rely on each other, understanding their own strengths and understanding their own strengths and weaknesses. weaknesses.

Members are dependable, performing their Members are dependable, performing their duties to the best of their abilityduties to the best of their ability

All members must function within legal All members must function within legal boundariesboundaries

Characteristics of Effective TeamsTrustTrust


Working together for a Working together for a

common goalcommon goal

CollaborationCollaboration



CollaborationCollaboration Team members will:Team members will:

– have positive attitude and ability to have positive attitude and ability to laugh at themselveslaugh at themselves

– be friendly and cooperative with othersbe friendly and cooperative with others– be open minded and willing to be open minded and willing to

compromisecompromise– support and encourage otherssupport and encourage others




Consensus DecisionsConsensus Decisions

General agreement and the process of getting there.



Consensus DecisionsConsensus Decisions Look for the best win-win outcome for the

team. Make decisions at a point where there is

general agreement. Address conflict and work through it to

achieve the desired result.



Complementary SkillsComplementary Skills

Good skills that build and unite a Good skills that build and unite a team.team.

Skills required to function as a Skills required to function as a unit.unit.



Complementary SkillsComplementary Skills Every team member has a role and a

specific contribution to make to the team. Health team members are professionals

with different levels of education, ideas, backgrounds, and interests.

Each member adds to make the whole bigger than the sum of its parts.


A pledge or a promise

Commitment Commitment



Commitment Commitment Teams work toward desired outcome.

– directed– motivated– persistent

Effective teams are the result of hard work, patience, practice and the focus on quality health care for the patient.




Common purposeFree communication

Trust Collaboration

Consensus decisions Complimentary skills

Commitment


1.05 characteristics of effective teams

Education

health care team

health team members

clear unity of team

quality health care

eachteam member

result of hard work

desired outcome

achievethe desired result