10 ways to strengthen your relationship with your fulfillment provider
TRANSCRIPT
(ENGAGE) Prepare Inventory for Receiving:
10 WAYS TO STRENGTHEN YOUR RELATIONSHIP WITH YOUR
FULFILLMENT PROVIDER
(SET GOALS) Establish Benchmarks & Directives:Make sure that your 3PL provider is aware of your company goals and supports you with your plan to achieve them.
(INTEGRATE) Get Training & Support:Take advantage of expert training and one-on-one support during yourintroduction and on-boarding processes. Learn how the software and services can help you easily maintain complete control of your order fulfillment and inventory.
Label your inventory correctly and ship on-time to ensurethat everything is received in order. Then leave it to the professionals.
(ORGANIZE) Material Handling & Put-away:Make sure you have alerted the warehouseabout the shipment and properly estimatedyour inventory space requirements.
(OPTIMIZE) Inventory Control:Utilize the SmartFillTM tools available to review your e-Commerce performance and improve your sales, including comprehensive charts and graphs that let you know where and how your inventory is moving.
(COMMUNICATE) Ensure Seamless Fulfillment: Communicate with your dedicated Customer Service representative regarding how your inventory, orders and returns should be handled. Your Customer Service representative will become an extension of your team.
(RESPOND) Keep CommunicationChannels Open:
Respond to issues and requests promptly so that your fulfillment house can provide your customers with the best customer service.
(ENJOY) Hands-Free Freight Services: Utilize the SmartFreightTM resources to manage your freight operations. SmartFreightis designed to save you money and time with the lowest rates and personal service through our freight management professionals.
(DIVERSIFY) Warehouse Management System:The Rakuten Super Logistics SmartSuite of e-Commerce services are designed to give you immediateaccess to the tools and information that can help you scale your business up or down as needed for lean, profitable operations.
(ALIGN) The Partnership:Choose the RIGHT provider for your business. Seek an e-Commerce fufillment specialistwith a proven track record with helping online businesses scale and grow with fast and accurateorder fulfillment.
www.webgistix.com || [email protected]