10 Random Tips to Help Supercharge You on Your Lean

JourneyPresented by

Jeff HajekGotta Go Lean

Tim McMahonA Lean Journey

Version 8/3/2011© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Go to the Gemba• Go see for yourself at the

place the work is done. • Look at the process and talk

with the people• Ask these three simple

questions:1. What is the process?2. How can you tell it is working?3. What are you doing to

improve it (if it is working)?

• Teaches us to see in new ways what we have failed to see before

Image courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:Inside_the_Bender_Factory_-_geograph.org.uk_-_1547827.jpg

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Watch and Listen to What People Really Say

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

I’m on board with the changes.

Images courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:Gnome-face-worried.svg & http://commons.wikimedia.org/wiki/File:Gnome-face-smile-big.svg

Develop Your People• Encourage learning,

teamwork and continuous improvement.

• Build knowledge in problem solving thinking and countermeasures.

• Continue learning and trying out new ideas

• Encourage experimentation and taking reasonable risk.

• Trust people to do the right thing

Image courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:US_Navy_090814-N-0634R-126_Sailors_from_Tactical_Air_Control_Squadron_(TACRON)_21_carry_logs_during_conditioning_training.jpg© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.

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Find Little, Instant Rewards

• Free lunch• Parking spaces• Credit in company store• Leave 5 minutes early (beat

the rush)• Donuts• Mmmmm….Donuts

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Image courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:Buffet-2.jpg

Many Small Wins, Rather Than The Occasional Big Win

• Small wins keep up the enthusiasm, and certainly add up.

• Embed your improvements for lasting change.

• “The way we do things around here.”

• Management needs to continually recognize small wins.

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© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Buy People Books

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Value of information

Cost of a book

Image courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:Books_of_the_Past.jpg

Stop Fighting Fires

• Problems (fires) can be avoided and the resulting fire fighting by trying these proactive steps:– Stop rewarding fire fighting and

start recognizing fire preventing.– Create a corrective and

preventative action process based on root cause analysis.

– Conduct follow-ups.– Share lessons learned. – Use mistake proofing and

standard work practices.Image courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:US_Navy_091005-N-9860Y-001_Alan_Sprouse,_a_Navy_Region_Northwest_Fire_and_Emergency_Services_fire_inspector,_helps_a_School_Age_Care_Programs_student_extinguish_a_grease_fire.jpg

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Measure Twice, Improve Once

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Image courtesy of Wikimedia Commons http://commons.wikimedia.org/wiki/File:Measuring_tape_ubt_203.JPG

Map Your Value Stream• Mapping your processes will

help you understand the actual condition.– The actual place or location in

which a process occurs– The actual employees working in

that location– The actual process in that

location

• A Target is not the same as a Target Condition

• Take a tour from end-to-end of the flow with out prejudice.

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Remember: Lean is a Four Letter Word

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

% #L N

Bonus Tip: Quarter inch steel doesn’t make good shelving

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

Or… Learn to Laugh at Yourself

Conclusion

1. Go to the Gemba2. Watch and Listen to What People Really Say3. Develop Your People4. Find Little, Instant Rewards5. Many Small Wins, Rather Than The Occasional Big

Win6. Buy People Books7. Stop Fighting Fires8. Measure Twice, Improve Once9. Map Your Value Stream10. Remember: Lean is a Four Letter Word

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

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Questions

Jeff HajekInfo@Velaction.com

www.GottaGoLean.com1.800.670.5805

Tim McMahonhttp://linkedin.com/in/timothyfmcmahon860-469-LEAN (5326)

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.

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You may modify this presentation for use within your own organization.You may distribute this presentation within your own organization.You may not distribute this presentation, its derivative works, or images contained within it outside of your own organization.

© 2011 by Velaction Continuous Improvement, LLC and Tim McMahon.All Rights Reserved.