10 key steps to becoming a better interviewer

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10 Key Steps to Becoming a Better Interviewer How to Interview Better so You Can Build a High Performance Sales Team by Sonja Hastings Executive Sales Recruiter Optimal Sales Search

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Page 1: 10 Key Steps to Becoming a Better Interviewer

10 Key Steps to Becoming a

Better Interviewer

How to Interview Better so You Can Build a

High Performance Sales Team

by

Sonja Hastings

Executive Sales Recruiter

Optimal Sales Search

Page 2: 10 Key Steps to Becoming a Better Interviewer

Ready to Hire Sales Leadership? For more free white papers, visit http://www.OptimalSalesSearch.com © 2010 Optimal Sales Search

It’s no secret that when you learn how to play the

recruiting game like a pro, you’ll be able to attract

better sales candidates.

“No stream rises higher than its source. Whatever man might build could never

express or reflect more than he was. He could record neither more nor less than

he had learned of life when the buildings were built….His philosophy, true or

false, is there.” ---Frank Lloyd Wright

When you decide to become a better interviewer, you will start to attract higher quality

candidates. Top notch sales professionals have plenty of choices and accept or reject

potential positions based on a number of factors. The main consideration when

deciding between organizations typically comes down to the first impression formed

about the hiring manager.

One of the main focal points of consideration for any candidate is the impression they

have of the person they will be reporting to once they are hired. The better the interview

experience, the easier it will be for you to establish a relationship with the candidate.

Interview experience management is not magical; it comes down to a few key factors:

Interview Skill Development

Professionalism

Ability to Communicate the Organization’s Sales Strategy and Goals

Thoughtful Messaging of the Sales Opportunity

Understanding Candidate Motivations

Preparation & Attention to Detail

On Boarding Program, Training and Support

Recruiting is won and lost in the details. Sales manager who hire top sales talent, do

things differently. They are typically managers other people want to work for, because

they are consistently working on their own skill development; improving all aspects of

the hiring, training, and sales management process.

If you make gradual improvements to your interview process, over time-- you will see

results. This guide can serve as a starting point, helping you initiate the improvements

you need to make so you can start building a winning sales team.

Page 3: 10 Key Steps to Becoming a Better Interviewer

Ready to Hire Sales Leadership? For more free white papers, visit http://www.OptimalSalesSearch.com © 2010 Optimal Sales Search

10 Steps to Becoming a Better Interviewer

Step #1: Never interview alone—Bring along a partner to observe your interviews. They will

be able to make observations about your performance as well as pick up things you didn’t notice

about the applicant. If this isn’t feasible, practice interviewing with a coworker.

Step #2: Don’t wing it—Going into an interview unprepared will give you and your company

a disadvantage when hiring top talent. If you don’t have the candidate’s resume handy or arrive

late to the meeting, you risk giving the interviewee signs that this meeting is not important and

they may rightfully believe this will be what working for you feels like.

Step #3: Set the agenda expectations up front—Let the interviewee know what you want

to discuss, the interview format, and how long you expect each part of the interview to take.

Step #4: Professional courtesy—Remember that this person has come to your office on

their own time. If you aren’t interested in them for the role, finish the interview and tell them

your concerns. Don’t resort to avoidance when candidates inquire about their status in the

interview process. Communicate with applicants about their candidacy in your search process.

Step #5: Your first impression matters—Start building a relationship with the applicant in

the first interview. Developing rapport and building a solid foundation for the relationship starts

with the first interaction. Make sure you are prepared, professional, and are able to give the

interviewee your full attention.

Step #6: Remember it’s a small world—You will be interviewing at some point in the near

future. The person you interview today could be someone who interviews you tomorrow. They

will remember you, your behavior, and how you treat them during this process. Make sure you

leave a positive impression. Use interviewing as an opportunity to expand your current network.

Step #7: Still looking for the perfect candidate?—If this quest has gone on for too long…

then you could be afraid of making a hiring mistake. Get to the core of what skills you must have

and know what skills you can live without or develop. Look for must have skills and company

culture fit, then get on with it and make a “best” decision.

Step #8: Keep it 50/50—You should be talking about 50% of the time. If you are

monopolizing the conversation, you will miss pertinent information. Both parties should have

equal time to speak, ask questions and clarify points.

Step #9: Put your selling shoes on—Know what you have to offer future employees. The

more you understand what you have to offer, the easier it will be to attract the right people.

Step #10: Advanced questions—Come to the interview with a list of questions you ask every

candidate. This will allow you to focus on the applicant and the applicants’ answers, rather than

what you are going to say next. Make note of any additional candidate specific questions you

want to ask prior to the interview. Your preparation will stand out and make a positive

impression on the candidate.

Page 4: 10 Key Steps to Becoming a Better Interviewer

Ready to Hire Sales Leadership? For more free white papers, visit http://www.OptimalSalesSearch.com © 2010 Optimal Sales Search

We’ve Successfully Recruited Software Sales Professionals

One of the biggest challenges facing hiring managers today is recruiting strong sales hunters, the

people who can bring in new clients with high-growth companies. Many would argue that

human-capital is even more important today than an organization’s products or services. For

those who are interested, we offer sales recruitment at the mid and senior level for software

firms. Please call 510.227.6677 or email [email protected] to discuss our services in more

detail.

We hope this report has given you valuable information. If you are serious about hiring an all-

star sales professional, we suggest you contact us to discuss how we can assist you in identifying,

attracting and landing your next top sales professional.

We appreciate your interest in our work and wish you much success in building a top-of-the-line

sales team that dominates your market place.

About Optimal Sales Search

Since 2004, Optimal Sales Search has provided hundreds of organizations with top sales

professionals from individual contributors to executive leadership. We help our clients identify,

attract, recruit and land an exclusive pool of top sales talent. We provide our clients access to

sales talent who not only has a track record of success, but the skills needed to thrive in today’s

ever changing environment. Our recruiting methods include a variety of tools including

networking, headhunting, referral gathering and advertising. We invite you to partner with a

firm that understands the unique challenges of recruiting sales professionals who excel both at

the art and science of selling technology.

Terms of Use

All rights reserved. No part of this report may be reproduced or transmitted in any form or by any means, electronic,

mechanical, including photocopying, recording, faxing emailing, posting online or by any information storage and

retrieval system without written permission from the Publisher.

All trademarks and brands referred to herein are the property of their respective owners. All references to Optimal

Sales Search™ are trademarks of Optimal Sales Search.

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While all attempts have been made to verify information provided in this publication, neither the author or the

publisher assumes any responsibility for error, omissions or contrary interpretations of the subject matter contained

herein. The author and publisher assume no responsibility or liability on the behalf of the reader of these materials.

Any perceived slights of specific people or organizations are unintentional.

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