10 insights to enhance workplace productivity — david burkus
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This presentation consists of highlights from the interview with Moe Abdou,
founder & host of 33voices®.
DAVID BURKUS is a best-selling author, an award-winning podcast-er, and management professor. In 2015, he was named one of the
emerging thought leaders most likely to shape the future of business by Thinkers50, the world’s premier ranking of management thinkers.His latest book, UNDER NEW MANAGEMENT, reveals the counterin-tuitive leadership practices that actually enhance engagement and
drive performance in companies.
David Burkus@davidburkus
Founder & host of LDRLB
The fuel running your organization is mental energy - capture it by innovating the factory.
Dane Atkinson, SumAll | Great leaders don’t innovate the product, they innovate the factory.
Insight #1
Insight #2
A modern manager is deliberate about improving the lives of her people, for she
knows that the only way to win the hearts of her customers is to first earn the trust of her team.
Simply put, profits are driven by customerloyalty, customer loyalty is driven by employee
satisfaction, and employee satisfaction is driven by putting employees first.
Insight #3
To earn the trust of your team, you have to first give it to them.
Reed Hastings, Netflix | We realized we should focus on what people get done, not on how
many days they worked. Just as we don’t have a 9 a.m. to 5 p.m. workday policy, we
don’t need a vacation policy.
Insight #4
The smartest companies never leave the interviewing process to the boss, for they
understand that the best predictor of how a candidate will perform in a job isn’t the job interview, it’s the team and the work itself.
The people who work with the new hires should be the ones deciding
whether or not they’re hired.
Insight #5
If you knew that performance appraisals actually prevented your best people from
improving, would you consider a more modern approach to feedback? Consider this:
Insight #5
If you knew that performance appraisals actually prevented your best people from
improving, would you consider a more modern approach to feedback? Consider this:
Adobe’s check-in approach | Each quarter, managers & employees meet for an unscripted dialogue that covers three topics: Expectations, feedback,
and growth and development.
Insight #5
If you knew that performance appraisals actually prevented your best people from
improving, would you consider a more modern approach to feedback? Consider this:
Expectations flow both ways & improvement opportunities are established collaboratively.
Insight #6
The modern org chart is less about rigid hierarchies and much more nimble asto always align the best talent with the most important projects. Here’s how IDEO does it:
Insight #6
The modern org chart is less about rigid hierarchies and much more nimble asto always align the best talent with the most important projects. Here’s how IDEO does it:
In an IDEO team, there’s a noticeable lack of ‘status’ or ‘title’ for group members.
Insight #6
The modern org chart is less about rigid hierarchies and much more nimble asto always align the best talent with the most important projects. Here’s how IDEO does it:
The team leader is leading because he’s good with groups, not because he’s superior.
Insight #6
The modern org chart is less about rigid hierarchies and much more nimble asto always align the best talent with the most important projects. Here’s how IDEO does it:
The group itself is a mix of individuals. It includes a Harvard MBA graduate, an engineer,
a psychologist, a marketing expert, a biology major, and a linguist.
Insight #7
To elevate your team’s productivity, rethink your email policy or ditch it all together.
Kostadin Kushlev | “Email increases multitasking…it fragments our attention and contributes to our feeling that there is too much to do and not enough time to do it.”
Consider restricting when and for how long you work with email.
Insight #8
While an open-office environment ignites collaboration & energy; it’s likely to inhibit
privacy and overall effectiveness. David Craig, CannonDesign | Good
workplaces ultimately give people a little bit of both - they push them to be together part of the time, and they give them the option or ability to
be undefended or isolated part of the time.
Insight #9
Want a low cost, high return leadership development practice? Offer Sabbaticals!
Bart Lorang, FullContact | It’s an investment into the long-term happiness of our employees,
which in turn leads to the sustained growth of our company.
Insight #10
The savviest of today’s modern companies have elected to fire their managers, as their
research continues to validate that employees are most productive and engaged when they, and not their manager, control their destiny.
Insight #10
Gabe Newell & Mike Harrington, Value When you’re an entertainment company
that’s spent the last decade going out of its way to recruit the most intelligent, innovative, talented people on Earth, telling them to sit
at a desk and do what they’re told obliterates 99 percent of their value. We want innovators,
and that means maintaining an environment where they’ll flourish.
Reflect - As a manager, how do you measure your impact?
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Presentation by Chase Jennings
Insights by Jenna Abdou
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