1 spectrum corporate credentials
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Latest Innovations Superior Quality Unmatched Customer Service
At Spectrum Science and Beauty we are dedicated to taking your business to the next level with the latest innovations, superior quality, expert training, business strategy, marketing solutions, technical support and excellent customer service.
AT SPECTRUM, YOUR SUCCESS IS OUR SUCCESS.
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// SPECIALISED
A NOTE FROM OUR MANAGING DIRECTOR
I’d like to take to a moment to personally thank you for taking the time to learn more about Spectrum and hopefully experience the Spectrum Point of Difference fi rsthand. We pride ourselves in supplying you incomparable service with outstanding equipment. The Spectrum Experience is unlike any you’ve had before. We’ll happily go above and beyond your expectations to deliver you the latest innovations, superior quality and unrivalled support.
When working with Spectrum, we do all we can to assist you in making your professional dreams come true. Whether you’re new to the business, established and looking to expand your offering or interested in thorough training and reliable equipment, we have something to suit your needs and someone to guide you through the process.
I am proud to say we treat each client interaction with incomparable integrity, ingenuity and dependability at the top of our minds. We’re looking forward to assisting you through this exciting process and showing you what the Spectrum Experience is all about.
Kind Regards,
Ben Skeggs
Latest Innovations Superior Quality Unmatched Customer Service
CORPORATE CREDENTIALS
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THE SPECTRUM POINT OF DIFFERENCE
Due to our impressive experience and expertise in the beauty, medical and aesthetic arenas we are able to provide an all encompassing experience for each of our clients.
The Spectrum Key Management Team boasts years of industry experience and are passionate about sharing their expertise with you.
When partnering with Spectrum you can expect an experience unlike any other:
Latest Innovations & Superior Quality: Thanks to client feedback, staff expertise and excellent manufacturer relationships our devices are developed to the highest specifi cations thus ensuring your technology performs at it’s best all day, every day. Additionally, our products provide clients peace of mind via ease of use, safety standards and clinical excellence.
Training: Our training provides clients a comprehensive understanding of the product and methodology in a fl exible and clear manner. We ensure you’re comfortable and confi dent to make this process as stress free as possible.
Support: From general business and marketing support through to ongoing technical support we have you covered. We provide clients with a full solution from the moment you engage with us.
If you have a question, we have an answer. If you have a concern, we have a solution. And if you’re interested, we have plenty of options.
SPECTRUM SCIENCE & BEAUTY
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MAINTENANCE, SERVICE AND SUPPORT
EXPERIENCE // SERVICE
We provide our customers the peace of mind that they’re not alone when it comes to any potential concerns.
All of our team members will go above and beyond to ensure you never feel overwhelmed by our devices and systems. Delivering unparalleled Maintenance, Service and Support are a major part of our company ethos and we proudly share that with each of our valued customers.
Technology can be a scary thing, if something goes wrong it’s often diffi cult to self diagnose but with our 24/7 technical support you’ll never have to worry. Our engineering department and network technicians provide regional service and support for all of your devices. Regardless of when you need it, technical support is available to you.
We’re here for any of your needs. Do you need assistance with maintenance? We are here to help. Would you like advice regarding treatments? We are always just a phone call away.
24/7 TECHNICAL SUPPORT
CORPORATE CREDENTIALS
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TRAINING
We understand how busy you are. Business is booming and that’s a great thing! In order to best accommodate you we provide fl exible training opportunities for each of our customers.
We have a fully functional clinic located in beautiful Noosa Heads on the Sunshine Coast where we offer comprehensive training courses to assist you in making the most out of your new equipment. Should you not be available to visit our state of the art clinic, we are happy to send our trainers to you. Our training programs are specifi cally tailored to each individual or group as to ensure we provide the most informative and successful experience possible.
We have also partnered with leading training schools and educators throughout Australia and New Zealand should that option better suit your needs and availability.
Our extensive training courses are available on all of our machines and equipment to best prepare you for the next step in your business. We offer a broad range of training options from formalised courses to customised training packages.
Perhaps you’ve already undergone a training session and would just like a refresher course or you simply need additional assistance, we are happy to accommodate you.
SPECTRUM SCIENCE & BEAUTY
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CLINICAL SUPPORT
TRAINING // SUPPORT
High quality clinical support is key to taking your business to the next level. We pride ourselves on our extensive knowledge base and our ability to provide the outstanding clinical support that is so essential to your experience.
Our trainers have undergone extensive training, hold diplomas in their areas of expertise and have years of experience. From the installation forward your trainer/therapist will serve as your clinical support system.
Whether it is running our advanced training courses, handling all of your clinical enquiries via telephone and email support or potentially assisting you with well honed strategies to enhance your treatment menus and grow your practice. Our impressive and dedicated therapists and trainers are eager to share their wealth of knowledge with you, our valued client.
Additionally, each of our therapists offers a varied suite of specialist experiences, so they are prepared for anything that may come your way and know how to easily combat potential issues. When working with Spectrum you don’t have to worry about unexpected surprises because we have seen it all and know how to handle it.
ENHANCING YOUR BUSINESS
CORPORATE CREDENTIALS
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PRODUCT KNOWLEGE
We proudly answer to the name, Product Knowledge Experts, because, to put it simply, that’s what we are. We are highly skilled in our areas of expertise and serve as a thorough and informative resource for our extraordinary client base.
You can rest easy because we will do everything in our power to transfer our broad and extensive knowledge base on to you. We never over promise and under deliver. We are what and who we say we are and are proud of it.
If you’re expecting high quality and innovative technology, incomparable customer service and ongoing support and assistance then you won’t be disappointed, because that is exactly what we provide.
Anti-aging, Permanent Hair Reduction, Body Contouring, Exfoliation, Hair Growth, Tattoo Removal, Pigmentation, Scarring, Acne Treatment, and Surgical Needs are just a taste of our specialties.
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MANUFACTURING PARTNERS
KNOWLEGE // PARTNERS
We partner with only the best manufacturing companies to ensure we’re able to provide the highest quality, innovative technology possible to our clients. Every one of our devices undergoes thorough development processes.
Our Spectrum equipment is designed in Australia and manufactured in China, Korea and Italy. This allows us to ensure a quality design and competitive price. Additionally, by designing here in Australia, we follow the incredibly high safety standards further providing you peace of mind. Working closely with our manufacturing partners we source components to the highest possible standards from around the globe.
Our manufacturers all follow our company ethos and value integrity, honesty and quality above all else ensuring that every interaction with Spectrum whether it is ‘behind the scenes’ or client facing, is a positive one.
PROVIDING INNOVATIVE TECHNOLOGY
CORPORATE CREDENTIALS6
PRODUCT KNOWLEGE
We proudly answer to the name, Product Knowledge Experts, because, to put it simply, that’s what we are. We are highly skilled in our areas of expertise and serve as a thorough and informative resource for our extraordinary client base.
You can rest easy because we will do everything in our power to transfer our broad and extensive knowledge base on to you. We never over promise and under deliver. We are what and who we say we are and are proud of it.
If you’re expecting high quality and innovative technology, incomparable customer service and ongoing support and assistance then you won’t be disappointed, because that is exactly what we provide.
Anti-aging, Permanent Hair Reduction, Body Contouring, Exfoliation, Hair Growth, Tattoo Removal, Pigmentation, Scarring, Acne Treatment, and Surgical Needs are just a taste of our specialties.
SPECTRUM SCIENCE & BEAUTY
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SPECTRUM SPECIALISED TEAM
Our Spectrum team is comprised strictly of specialists, so you can rest assured that your experience will be seamless and successful.
Our impressive team has worked with salons, medical practices, skincare clinics and at home suppliers across Australia and New Zealand, providing a carefully honed, full-service solution.
Our specialised key management team is lead by Ben Skeggs who serves as our Managing Director. Ben completed a Bachelor of Commerce and Master of Business at the University of Otago in New Zealand and boasts an impressive background, having worked internationally in both fi nance and consultancy roles prior to joining Spectrum. Ben values great service, integrity and quality and his diverse team are a great representation of that philosophy.
From our Director to our Engineers, Business Development Managers to Therapists, every member of the Spectrum team is experienced, dedicated, professional and eager to help you achieve your goals.
We can’t wait to treat you to the Spectrum Experience.
Having invested in capital equipment previously, I thought I had an understanding of the service level I could expect in the industry. Not so! The team from Spectrum seem to have created a new service paradigm and I can only describe it as 'platinum' standard! Their training and support are unparalleled and every interaction with them leaves me feeling like my investment in their laser (which is achieving amazing outcomes) was the best decision I made for my business.
Thank you Spectrum Science and Beauty! I'm a raving fan!!
Angela WolfInvisible.Ink Tattoo Removal Specialists.
SPECTRUM SCIENCE & BEAUTY
