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ENGLISH ENGLISH

Expression of Expression of

Satisfaction and Satisfaction and Dissatisfaction Dissatisfaction

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Ungkapan Ungkapan Kepuasan/Ketidak puasan Kepuasan/Ketidak puasan

Digunakan untuk Digunakan untuk menyatakan rasa puas menyatakan rasa puas atau tidak puas.atau tidak puas.

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Expression Of Expression Of SatisfactionSatisfaction

I am satisfied.I am satisfied.

I am very happy.I am very happy.

I like it.I like it.

I enjoy it very much.I enjoy it very much.

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Expression Of Expression Of DissatisfactionDissatisfaction

I am not satisfied.I am not satisfied.

I hate it.I hate it.

I am not happy.I am not happy.

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Kosakata yang berkaitan Kosakata yang berkaitan dengan dengan

kepuasan/ketidakpuasankepuasan/ketidakpuasanSatissfactionSatissfaction

Satisfy Satisfy (verb) (verb) = membuat = membuat kepuasan kepuasan

Satisfaction Satisfaction (noun)(noun) = kepuasan= kepuasanSatisfied Satisfied (adj.)(adj.) = puas= puasSatisfying Satisfying (adj.)(adj.) = yang = yang

memuaskan memuaskan Satisfactory Satisfactory (adj.)(adj.) = yang = yang

memuaskan memuaskan Contented Contented (adj.) (adj.) = puas= puasPleased Pleased (adj.)(adj.) = senang= senang

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Contoh:Contoh: Nothing satisfied him. Nothing satisfied him.

He is always complaining.He is always complaining. I’m satisfied with the exam I’m satisfied with the exam

result of my students.result of my students. The good news is satisfying.The good news is satisfying. The results of yours test are The results of yours test are

satisfactory. satisfactory.

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Your success will be a great Your success will be a great

satisfaction to your parents.satisfaction to your parents. We are contented with what We are contented with what

he has done.he has done. They are pleased with the They are pleased with the

result.result.

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DissatisfactionDissatisfaction

Dissatisfy Dissatisfy (verb) = tidak (verb) = tidak membuat puasmembuat puas

DissatisfactionDissatisfaction (noun) = ketidak puasan(noun) = ketidak puasanDissatisfied Dissatisfied (adj.)(adj.) = tidak puas = tidak puasDissatisfying Dissatisfying (adj.) = tidak(adj.) = tidak

memuaskanmemuaskanDissatisfactoryDissatisfactory (adj.) = tidak memuaskan (adj.) = tidak memuaskanDiscontented Discontented (adj.) (adj.) = tidak puas = tidak puasDispleased Displeased (adj.) (adj.) = tidak senang = tidak senang

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Contoh:Contoh: The bad news dissatisfied me.The bad news dissatisfied me. The workers were dissatisfied The workers were dissatisfied

with their salaries.with their salaries. The preparation for the basket The preparation for the basket

ball competition is dissatisfying.ball competition is dissatisfying. It is really a dissatisfying It is really a dissatisfying

preparation. preparation.

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It is a dissatisfaction to know It is a dissatisfaction to know

all our plans failed.all our plans failed. he is discontented with his job.he is discontented with his job. I am displeased with the I am displeased with the

painting.painting.

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1. A : What do you think the 1. A : What do you think the dress I made for you?dress I made for you? B : B : I’m extremely pleasedI’m extremely pleased..

The underline expression is used to The underline expression is used to express…express…

a. Certaintya. Certaintyb. Surpriseb. Surprisec. Satisfactionc. Satisfactiond. Agreementd. Agreemente. Happinesse. Happiness

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2. Aida2. Aida : What about your trip : What about your trip last week?last week?

Agung : Hm, I felt … with it.Agung : Hm, I felt … with it. The service was good. The service was good.

a. satisfya. satisfyb. satisfiedb. satisfiedc. satisfyingc. satisfyingd. satisfactoryd. satisfactorye. satisfactione. satisfaction

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3. Edy : I feel … with the art 3. Edy : I feel … with the art exhibition because it exhibition because it lacks of promotion.lacks of promotion.

Ali : It is a pity that only Ali : It is a pity that only a few art lovers came.a few art lovers came.

a. pleaseda. pleased b. amusedb. amused c. amazedc. amazed d. interestedd. interested

e. dissatisfied e. dissatisfied

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4. A : What do you think of our 4. A : What do you think of our show?show?

B : The audience seemed so happy. B : The audience seemed so happy. I feel…I feel… A : So do I.A : So do I.

a. afraida. afraidb. doubtb. doubt

c. ashamedc. ashamed d. satisfiedd. satisfied e. optimistice. optimistic

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5. Budi : How is the business in 5. Budi : How is the business in

the shop?the shop?

Aulia: Very good. I can’t complain. Aulia: Very good. I can’t complain.

I … with the way of business I … with the way of business

going.going.

a. am unhappya. am unhappy

b. am not pleasedb. am not pleased

c. am dissatisfiedc. am dissatisfied

d. feel contentedd. feel contented

e. feel discontentede. feel discontented

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6. A: How was the result of your 6. A: How was the result of your test?test? B: I am really … B: I am really … I got a good score.I got a good score. a. pleaseda. pleased

b. dissatisfiedb. dissatisfied c. disappointedc. disappointed d. dedicatedd. dedicated

e. appreciated e. appreciated

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7. A: I heard that you wanted to 7. A: I heard that you wanted to move to the new house.move to the new house. B: No, I don’t plan it. B: No, I don’t plan it. The house where I am living The house where I am living now is …now is … a. satisfactorya. satisfactory b. satisfactionb. satisfaction c. satisfyingc. satisfying d. satisfiedd. satisfied e. satisfye. satisfy

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8. X : How did you find the hotel 8. X : How did you find the hotel

which Pak Hasan which Pak Hasan

recommended?recommended?

Y : The service was excelent, Y : The service was excelent,

so was the food. The week so was the food. The week

we spent there was very we spent there was very

pleasant and …pleasant and …

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a. satisfya. satisfy

b. satisfiedb. satisfied

c. satisfyingc. satisfying

d. satisfactoryd. satisfactory

e. satisfactione. satisfaction

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9. Hotel Manager: Do you have any 9. Hotel Manager: Do you have any

problem with the problem with the

conference room?conference room?

Customer : Oh, I can’t Customer : Oh, I can’t

complain about it.complain about it.

…………………………………………

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a. I’m extremely satisfied with the a. I’m extremely satisfied with the way it’s arranged.way it’s arranged.

b. The way it’s arranged is very b. The way it’s arranged is very dissatisfying.dissatisfying.

c. I’m displeased with the way it’s c. I’m displeased with the way it’s arranged.arranged.

d. The arrangement is d. The arrangement is dissatisfactory.dissatisfactory.

e. it’s doesn’t give me e. it’s doesn’t give me satisfaction.satisfaction.

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10. Dodi : Did you enjoy the 10. Dodi : Did you enjoy the

January?January?

Heru : Sure. I … with it.Heru : Sure. I … with it.

I’ve got a lot of new I’ve got a lot of new

experiences.experiences.

The local people were The local people were

very nice and helpful.very nice and helpful.

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a. am very pleaseda. am very pleased

b. am disappointedb. am disappointed

c. am satisfiedc. am satisfied

d. was very pleasedd. was very pleased

e. was disappointede. was disappointed

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11. Mother : Did you like the party?11. Mother : Did you like the party?

Nurul : ………………….Nurul : ………………….

Mother : Why? What went Mother : Why? What went

wrong?wrong?

a. Yes, it is really satisfying.a. Yes, it is really satisfying.

b. No, it is dissatisfying.b. No, it is dissatisfying.

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c. Yes, it gives me satisfaction.c. Yes, it gives me satisfaction.

d. No, I am extremely discounted d. No, I am extremely discounted

with it.with it.

e. No, I was extremely discounted e. No, I was extremely discounted

with it.with it.

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12. Wife : So you like the food?12. Wife : So you like the food?

Husband : Husband : Yes, I like it very muchYes, I like it very much..

I think it’s the first I think it’s the first

time you have cooked time you have cooked

this food.this food.

WifeWife : Yes, you are right. : Yes, you are right.

I got the recipe from I got the recipe from

the newspaper.the newspaper.

Husband : I’ll be happy if you cook Husband : I’ll be happy if you cook

it again for me it again for me

tomorrow.tomorrow.

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The underlined utterance The underlined utterance expresses that the husband is…expresses that the husband is…

a. happya. happy

b. excitedb. excited

c. satisfiedc. satisfied

d. surprised. surprise

e. appreciatede. appreciated

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13. Teacher : I am disappointed 13. Teacher : I am disappointed with your test results.with your test results.

Students : Sorry Sir, we had Students : Sorry Sir, we had no time at all to no time at all to prepare our selves for prepare our selves for the test. We were so the test. We were so busy training for the busy training for the competition.competition.

Teacher : You’re only clever at Teacher : You’re only clever at making excuses.making excuses.

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From the dialogue above we can From the dialogue above we can conclude that …conclude that …

a. The students are satisfied.a. The students are satisfied.

b. The teacher is satisfying.b. The teacher is satisfying.

c. The teacher is dissatisfied.c. The teacher is dissatisfied.

d. The students are very clever.d. The students are very clever.

e. The students make the e. The students make the

teacher satisfied. teacher satisfied.

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14. Rina : You don’t look happy 14. Rina : You don’t look happy with the shirt I gave with the shirt I gave you.you.

Rudi : Oh no, I like it very Rudi : Oh no, I like it very much. I’ve been much. I’ve been looking for such looking for such a cloth material so a cloth material so long.long.

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The dialogue tells us that Rudi The dialogue tells us that Rudi expresses...expresses...

a. happinessa. happiness

b. surpriseb. surprise

c. agreementc. agreement

d. certaintyd. certainty

e. satisfactione. satisfaction

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15. Ridwan : What do you think 15. Ridwan : What do you think

about our trip today?about our trip today?

Rahmat : …. I’ve wasted too Rahmat : …. I’ve wasted too

much for nothing.much for nothing.

a. I am satisfieda. I am satisfied

b. It satisfied meb. It satisfied me

c. It gives me satisfactionc. It gives me satisfaction

d. I am dissatisfiedd. I am dissatisfied

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16. Mother : Lina, why don’t you go 16. Mother : Lina, why don’t you go to the French course?to the French course?

LinaLina : Hm, hm. The teacher is : Hm, hm. The teacher is very strike and he very strike and he doesn’t speak French doesn’t speak French well. Moreover, he well. Moreover, he never makes jokes. never makes jokes. I’m not satisfied withI’m not satisfied with the course, Mom.the course, Mom.

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The underline words are used to The underline words are used to express…express…

a. satisfactiona. satisfaction

b. dissatisfactionb. dissatisfaction

c. agreementc. agreement

d. disagreementd. disagreement

e. refusale. refusal

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17. Father : Irwan, what do you 17. Father : Irwan, what do you

think of the watch I think of the watch I

gave you on your gave you on your

birthday?birthday?

Irwan : It’s beautiful. Irwan : It’s beautiful.

The colour fits me. The colour fits me.

I really like it Dad.I really like it Dad.

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From the dialogue we know From the dialogue we know that Irwan expresses…that Irwan expresses…

a. happinessa. happiness

b. agreementb. agreement

c. satisfactionc. satisfaction

d. possibilityd. possibility

e. abilitye. ability

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18. Yane : I’ve put your bags in 18. Yane : I’ve put your bags in the back and here’s a the back and here’s a magazine you might magazine you might like to read on the like to read on the plane.plane.

Astri : You’re really very kind. Astri : You’re really very kind. ………………………… …………………………. .

Yane : It’s a pleasure.Yane : It’s a pleasure.

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a. I can’t bear it.a. I can’t bear it.

b. The trip will be long enough.b. The trip will be long enough.

c. it’s really satisfying me.c. it’s really satisfying me.

d. I feel annoyed with my luggage.d. I feel annoyed with my luggage.

e. I can’t thank you enough.e. I can’t thank you enough.

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19. Nina : How did you like your 19. Nina : How did you like your

holiday?holiday?

Susy : Well, actually…Susy : Well, actually…

It was not as enjoyable It was not as enjoyable

as I had expected.as I had expected.

It rained the whole day.It rained the whole day.

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a. I am satisfied with it.a. I am satisfied with it.

b. I can’t complain about it.b. I can’t complain about it.

c. I was very pleased with it.c. I was very pleased with it.

d. I was discontented with it.d. I was discontented with it.

e. It gives me dissatisfaction.e. It gives me dissatisfaction.

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20. Lecturer : What did you think of 20. Lecturer : What did you think of

the lecture?the lecture?

Student : ……………………Student : ……………………

Lecturer : Oh, really? Lecturer : Oh, really?

Actually I was afraid Actually I was afraid

that my lecture was that my lecture was

going to be boring.going to be boring.

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a. It was boring.a. It was boring.

b. We were very disappointed.b. We were very disappointed.

c. We felt bored.c. We felt bored.

d. It was satisfying us.d. It was satisfying us.

e. It gave us dissatisfaction.e. It gave us dissatisfaction.

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