1 - emergency response plan template

Emergency Response Plan(For Company XX)

Emergency 24 hour number ( )

Floor/Area Fire Warden ( )

Emergency Response Team Leader ( )

Emergency Response Team Deputy Manager ( )

Facility Security Manager ( )

Table of Contents

ABBREVIATIONS 4

DEFINITIONS 5

ABOUT THIS PLAN TEMPLATE 6

INTRODUCTION 8

EMERGENCY RESPONSE POLICY 8

Purpose 8Scope 9Executive Sponsor 9Review and Compliance 9Rules regulations 9Staff responsible 9Violations 9

EMERGENCY RESPONSE PLAN 9

Purpose 9Objectives 10Assumptions 10Scope 10

BUSINESS CONTINUITY PLAN DOCUMENTS & CRISIS RESPONSE PHASE 11

Business Continuity Plan Documents 12

EMERGENCY RESPONSE PLAN HIGH-LEVEL PROCESS FLOW 13

ERP Sub-phases 15Plan Activation Phase 15Incident Logging & Reporting Phase 15Incident Evacuation Phase 16Incident Assessment and Escalation Phase 16Incident Mitigation Phase 17Incident Prevention Phase 17Incident Monitoring Phase 17

EMERGENCY RESPONSE TEAM STRUCTURE, ROLES, AND RESPONSIBILITIES 18

Emergency Response Team Leader (ERTL) 18Emergency Response Team Deputy Manager (ERTDM) 18Facility Security Manager 18Security Guard 18Evacuation Leaders (Floor Fire Wardens) 19Medical Staff 19Rescue Staff 19Business Area Managers 19Hazardous Material Handlers, Salvage and Repair 19

EMERGENCY RESPONSE CONTACT INFORMATION 20

Emergency Response Team 20Emergency Response Team – Alternates 21Emergency Response Team – Supporting Contacts 22Emergency Response – External Authorities 22

EMERGENCY RESPONSE TEAM TASKS AND ACTIVITIES 23

EMERGENCY RESPONSE TEAM LEADER (ERTL) 23

©Sentryx 2007 All rights reserved 2

EMERGENCY RESPONSE TEAM DEPUTY MANAGER (ERTDM) 25MEDICAL STAFF 27FACILITY SECURITY MANAGER 27RESCUE STAFF 27

PROCEDURES 28

ERP 1 - Emergency/Incident Reporting Procedure 29Description 29Emergency/Incident Reporting Procedure Steps 30

ERP 2 – General Emergency & Fire Evacuation Procedure 31Description 31General Emergency & Fire Evacuation Procedure Steps 31

ERP 3 – Bomb Threat Procedure 33Description 33Bomb Threat Procedure Steps 33

ERP 4 – Medical & First Aid Procedure 34Description 34Medical First Aid Steps 34

APPENDICES 35

A1 – Fire Evacuation Assembly Areas 35A2 – Primary and Secondary Escape Routes & Assembly Area 35A3 – Floor Plans 35A4 – Emergency Supplies 35

FORMS 36

F1 – Initial Incident Report 36F2 – Incident Assessment Form 37F3 – Personnel Accounting Form (Headcount Form) 38F4 – Version Change Control 39


Abbreviations

BCP Business continuity plan

CMC Crisis management center

CMT Crisis management team

BCP Business continuity plan

ERP Emergency response plan

ERT Emergency response team

ERTL Emergency response team leader

ERTDM Emergency response team deputy manager

SCMP Site crisis management plan


Definitions

Executive Sponsor

Senior management member who approves and provides full support for the development and implementation of the organization’s business continuity program

Document Manager

Person who approves and authorizes the ERP document including document revisions.


About This Plan TemplateThis emergency response plan (ERP) template is one in a series of templates designed to provide comprehensive, practical, and structured guidance to those responsible for developing an emergency response plan and other related business continuity plan documents. This ERP template contains a recommended structure, outline, and contents for a typical emergency response plan document consistent with external authorities and responders and may be customized and tailored to suite your organization’s specific emergency response requirements.

It is recommended that a Document Manager be assigned the responsibility of overseeing updates and revisions to this document. Please refer to the section “Version Change Control” for more information on how to manage and distribute changes to this document.

Business Continuity Plan Documents & Crisis Response Phase

For the purpose of this template, the crisis response phase has been defined as the overall phase during which a crisis situation or disaster occurs. During the crisis response phase, several sub-phases occur, namely, an emergency response phase, management response phase, and a business area response phase.

During each phase one of several business continuity plan documents are utilized. The diagram below depicts the crisis response sub-phases and plan documents associated with each sub-phase:


This business continuity plan template follows a phased approach as a response to a disaster or disruptive event. The [Company XX] business continuity plan consists of several plan documents as follows:

1. Business continuity plan (referenced)

2. Emergency response plan (this plan)

3. Site crisis management plan (referenced)

4. Business area recovery plan(s) (referenced)


IntroductionThis [Company XX] Emergency Response Plan contains predetermined guidelines and procedures to ensure the safety, health, and welfare of staff, and an immediate response to an emergency or disaster situation. An emergency is any disruptive or harmful event that endangers people, environment, or an organization’s property and assets. Emergencies can be small, as in a fire contained by employees using fire fighting equipment, or large, as in a disaster resulting from an earthquake or a tornado. Example emergency events are:

explosion overheated equipment airplane crash chemical spill in particular area fire pandemic loss of power damage to building loss of power damage from chemical spill

Example sources of emergency or disaster events are:

smoking in building earthquake disaster in neighboring company facility storm disgruntled employee power generator failure

An emergency response plan deals with the immediate physical effects of a disaster and is used as an initial response. The emergency response plan is closely associated with the business continuity plan. The purpose of the business continuity plan is to ensure a prompt and efficient recovery of essential business operations.

Emergency Response PolicyPurpose[Company XX] is committed to safeguarding the interests of shareholders, clients, customers, and vendors in the event of an emergency or business disruption. [Company XX] has therefore established a comprehensive organization-wide business continuity program to protect staff, safeguard corporate assets and environment, and to ensure continuous availability of its products and services. To support the business continuity program, [Company XX] recognizes the need for an emergency response capability and provides this corporate emergency response policy as part of the overall organization business continuity program policy.


ScopeThis emergency response policy applies to all [Company XX] business facilities and locations. Each [Company XX] site shall define, approve, and implement an emergency response plan which includes essential activities, procedures, and tasks necessary to ensure an effective response.

Executive Sponsor[Company XX] assigns a senior management member to be the “Executive Sponsor” who approves, sponsors, and provides full support the development and implementation of the organization-wide business continuity program and its constituent parts including this policy, emergency response plan, and other associated business continuity plan documents. The executive sponsor approves the budget and resources required, and delegates authority to the emergency response team and team leader to manage, coordinate, and oversee the emergency response plan design, development, implementation, maintenance, and assessment.

Review and ComplianceThe corporate business continuity program policy has established an annual review and assessment for this policy and for the emergency response plan.

Rules regulations[Company XX - rules and regulations that are specific to you organization here]

Staff responsible[Company XX] business continuity and recovery teams have the responsibility to know this policy and understand and adhere to the standards and procedures established in this policy.

It is the responsibility of all staff to be aware of their departments and/or business unit’s business continuity plan and its associated documents.

ViolationsAny employee and/or contractor or service provider found to have violated this policy may be subject to legal actions such as termination.

Emergency Response Plan PurposeThe purpose of the emergency response plan is to:


1. Provide a managed, coordinated, and effective response to the immediate physical effects of an emergency or crisis situation.

2. Reduce the likelihood that the business continuity plans are invoked

ObjectivesThe primary objective of the emergency response plan is to protect life by:

1. preventing injury;2. providing shelter; and3. evacuating the premises.

Additional objectives are to:

1. mitigate the threat of an emergency or disaster situation;2. control and terminate the emergency or incident as quickly as possible;3. prevent a minor incident from becoming a major disaster;4. familiarize all members and staff with procedures;5. protect environment;6. protect company assets;7. determine unsafe hazardous conditions and contaminations; and8. minimize impact to business.

AssumptionsThis plan has been developed with the following assumptions:

All threats will be treated as genuine, until the incident investigation and assessment proves otherwise;

The Emergency Response Team will be comprised of sufficient number of staff to ensure a satisfactory turnout in the event of an emergency.

ScopeThe scope of this ERP is the [Company XX] facility/site located at [Company XX facility].


Business Continuity Plan Documents & Crisis Response Phase

For the purpose of this template, the crisis response phase has been defined as the overall phase during which a crisis situation or disaster occurs. During the crisis response phase, several sub-phases occur, namely, an emergency response phase, management response phase, and a business area response phase.

During each phase one of several business continuity plan documents are utilized. The diagram below depicts the crisis response sub-phases and plan documents associated with each sub-phase:

Each crisis response sub-phase is described below:

1. Emergency Response Phase This phase is the first phase in managing a crisis. It comprises of the initial few hours after an actual disaster, or after the threat of a disaster is first identified. The emergency response plan (ERP) is the primary document used during this phase.

In this phase, emergency response plan procedures, tasks, and forms are used; the business continuity coordinator and other members of the crisis management team are alerted; and evacuation occurs and/or the incident is contained.


2. Management Response PhaseIn this phase, the crisis management team manages and coordinates all site recovery activities. This phase begins after the initial response is received by the crisis management team. The site crisis management plan (SCMP) is the main document used during this phase.

3. Business Area Response PhaseIn this phase, business area teams recover and resume business operations. Depending on how large you organization is, you may opt to develop Business area recovery plans and business unit recovery plans or just business unit recovery plans. Business area recovery plans may be used to invoke business unit plans. Note that this breakdown allows for a more modular structure of activities and is especially useful if your organization is large has many business department and units.

Business Continuity Plan Documents

Below is a list of plan documents and an explanation of each:

Site Emergency Response Plano This plan. The ERP is used to respond to an emergency or incident. The primary

plan objectives are to: Protect life Provide shelter Evacuate premises Mitigate threat and control extent of damage

Site Crisis Management Plano Plan used to manage and coordinate all site recovery activities including activities

such as: Supervising recovery effort Declaring a disaster Invoking other plans Monitoring recovery, resumption, and normalization activities

Business Area/Department/Unit Recovery Plano Plan used to manage and recover business operations within each business

area/department/unit.


Emergency Response Plan High-level Process Flow

During the emergency response phase and site crisis management phase, the Crisis Management Center will be opened and CMT team members will gather to determine if a disaster is to be declared. The following diagram illustrates the relationship between the ERP, SCMP, and the Business Area Recovery Plans:

The following process flow describes example high-level steps and actions conducted during the ERP phase. Activities in the plan start whenever there is a threat of disaster or an actual emergency situation.


ERP Sub-phasesThe ERP phase is divided into the following sub-phases:

1. Plan Activation Phase2. Incident Logging & Reporting Phase3. Incident Evacuation Phase4. Incident Assessment and Escalation Phase5. Incident Mitigation and Prevention6. Incident Monitoring Phase

Plan Activation PhaseThe emergency response plan may be activated as a response to any event that threatens the safety of employees, corporate assets, or environment. Activation of the emergency response plan occurs as a result of receiving notification of an emergency. Depending on the nature of the incident and the industry that your company operates in, invocation of the plan may be from internal sources such as an employee who notices a problem, or from an external source such as the World Health Organization (WHO), National Guard, or American Red Cross.

There are numerous events that can trigger the activation of the emergency response plan. Some examples of these events are:

1. a fire is detected on the main floor elevator;2. a gas leak is detected in the basement floor;3. a water leak occurs in the server room;4. a goods production machine in the manufacturing facility is overheating; or5. a hostage situation is in progress by a previous company employee.

The level of response will vary with each incident and there may be limited action, or a full response involving all team members and authorities.

The emergency response plan is designed to be executed prior to the execution of other business continuity plan documents; however, other plans such as the site management plan may be executed in parallel.

Incident Logging & Reporting PhaseWhen possible, the Emergency Incident Reporting Procedure shall be used to log an emergency incident. The Initial Incident Report shall be completed with the following information:

Contact information – name, phone, date, and time; Description of emergency – problem description, injuries, property damage; Time of emergency event; Location of emergency; Who was notified; and


What actions have been taken

This form shall be delivered to the ERT Leader, Senior Management member, or other ERT Member.

Incident Evacuation PhaseIf the emergency situation is life threatening, evacuate premises immediately by following procedures for:

Fire Evacuation Bomb Threat Chemical Spill [Other Procedures for Company XX]

The ERT Leader shall ensure safety of personnel by ensuring appropriate evacuation procedure is followed.

Incident Assessment and Escalation PhaseThe ERT Leader or other senior Management members are responsible for assessing the incident.

The purpose of this assessment is to: Determine the urgency of the current emergency situation; Determine requirement for opening the Crisis Management Center; Determine requirement to activate other plans such as the business continuity plan;

The actual assessment assigns an incident severity level to the current situation such as low, medium, and high. Based on this assessment, other actions such as escalation may take place.

The severity level may be based on extend of injury, possibility of containment, or other scenarios specific to your organization. Example severity levels are described below:

Low – incidents considered as low priority do not involve injury; can be contained easily, and not likely to progress. In this severity level, the incident should be closely monitored to ensure it does not progress.

Medium – incidents considered medium priority involve minor injuries; may not be easily contained, and have a chance of progressing. Further action and follow up may be necessary such involving some members of the ERT and alerting public authorities.

High – incidents considered as high priority involve injuries major; are not easily contained, and have a high probability progressing. Further action and follow up is required such as involving entire ERT and alerting and engaging public authorities.


The incident is escalated based on results of the Incident Assessment Report which assigns an Incident Severity Level to the incident. The escalation serves the following purpose:

Ensures that the Incident Assessment Report is acted upon; Ensures proper authorities are notified such as ambulance or medical aiders; Action is taken to contain or minimize incident; Additional emergency response members are called; and Additional plans are invoked such as the business continuity plan.

Incident Mitigation PhaseIn the event an emergency can be prevented from becoming a disaster, this phase attempts to take actions to contain or minimize incident such as:

o Calling ambulance;o Calling medical first aid; and/oro Call salvage and repair experts

Incident Prevention PhaseIn the event an emergency can not be prevented from becoming a disaster, this phase attempts to prevent further damage by:

o Administer first aid;o Move items to second floor;o Prevent water damage; and/oro Ensure evacuation.

Incident Monitoring PhaseThis phase involves continuous monitoring of the incident to ensure that it doesn’t progress.


Emergency Response Team Structure, Roles, and ResponsibilitiesAn emergency response team is generally responsible for:

personnel evacuations, internal rescue operations, medical assistance, and incident containment

Below is an example of a typical emergency response team, its members, and their roles and responsibilities. Note that this example team may not reflect your organization’s emergency response needs and therefore you should modify this structure as necessary:

Emergency Response Team Leader (ERTL) Primary director of emergency response team with overall responsibility for

emergency response phase. Coordinates emergency response activities together with ERTDM Assesses situation and escalate emergency together with other Senior

Management and ERT members Mobilizes ERT Primary responsible for formal plan activation, incident assessment, event

logging, and notifications Primary liaison with external authorities Primary responsible for establishing Crisis Management Center

Emergency Response Team Deputy Manager (ERTDM) Second in command director of emergency response phase and team. Together with ERTL, coordinates emergency response activities Together with ERTL, mobilizes ERT Together with ERTL, responsible for plan activation, incident assessment, event

logging, and notifications Secondary liaison with external authorities Secondary responsible for establishing Crisis Management Center

Facility Security Manager Provides assistance and support to ERT Leader during incidents on premises Assists during evacuation Controls access to facilities Primary responsible for establishing Crisis Management Center

Security Guard Provides support to ERT during incident Assist during evacuation


Controls access to facilities

Evacuation Leaders (Floor Fire Wardens) Responsible for executing evacuation procedures, equipment shutdown, and

headcount

Medical Staff Responsible for providing immediate medical first-aid assistance Makes recommendations based on information received from rescue operators

and from health authorities

Rescue Staff Personnel specially trained in search and rescue operations Work closely with fire and ambulance departments Coordinate and liaison with external search and rescue

Business Area Managers Business area/unit leaders

Hazardous Material Handlers, Salvage and Repair Responsible for hazardous materials containment


Emergency Response Contact Information

Emergency Response Team

Emergency Response Team

Team Member

Function Work # Home # Cell # EmailAssistant / Secretary

Emergency Response Team Leader (ERTL)

Emergency Response Team Deputy Manager (ERTDM)

Facility Security Manager

Security Guard

Fire Warden – Floor/Area 1

Rescue Staff Member

Medical Staff Member

Business Area Manager


Emergency Response Team – Alternates

Emergency Response Team - Alternates

Team Member

Function Work # Home # Cell # EmailAssistant / Secretary



Fire Warden – Floor/Area 1

Rescue Staff Member

Medical Staff Member

Business Area Manager


Emergency Response Team – Supporting Contacts

Emergency Response Team - Supporting Contacts

Function Business Alternate Comment

Regulatory Contacts

Response Contractors

Equipment Rental

Emergency Pack Provider

Protective equipment supplier

Emergency Response – External Authorities

Emergency Response – External Authorities

Function Main Local Additional Information

Police

Fire

Ambulance


Emergency Response Team Tasks and ActivitiesBelow are example responsibilities and tasks to be performed in the event of an emergency. Note that these are general tasks for each ERT member and may be modified to suite your organization’s needs.


ERP Team Member: Emergency Response Team Leader

Task Action/Task Date/Time Completed

□ Receive notification of incident;Liaise with first responders such as police, fire, ambulance, etc if required.

□ Obtain ERP

□ Call other ERT members to assist

□ Determine if Crisis Management Center needs to be opened:If yes: agree on who will go to emergency site and who will open Crisis Management Center

If no: Manage incident by:Containing incident;Monitoring situation and developments;Preventing further injuries.

□ At Emergency Site:

Assess Situation□ Call Public Authorities

□ Follow Emergency Procedures

□ If fire, follow General Emergency and Fire Evacuation Procedure

□ If injuries, follow Medical/First Aid Procedure

□ If bomb threat, follow Bomb Threat Procedure

□ At Crisis Management Centre:

□ Open CMT

□ Ensure plans are available for everyone


□ Work with CMT members (brief CMT Leader and provide status information)

□ If external response required: coordinate and liaison with public safety authorities

□ If internal response only: manage incident by: Containing incident;Monitoring situation and developments;Preventing further injuries.



ERP Team Member: Emergency Response Team Deputy Manager


□ Receive notification of incident;Liaise with first responders such as police, fire, ambulance, etc if required.

□ Obtain ERP

□ Call other ERT members to assist

□ Determine if Crisis Management Center needs to be opened:If yes: agree on who will go to emergency site and who will open Crisis Management Center

If no: Manage incident by:Containing incident;Monitoring situation and developments;Preventing further injuries.

□ At Emergency Site:

Assess Situation□ Call Public Authorities

□ Follow Emergency Procedures

□ If fire, follow General Emergency and Fire Evacuation Procedure

□ If injuries, follow Medical/First Aid Procedure

□ If bomb threat, follow Bomb Threat Procedure

□ At Crisis Management Centre:

□ Open CMT

□ Ensure plans are available for everyone

□ Work with CMT members (brief CMT Leader and provide status information)

□ If external response required: coordinate and liaison with public safety authorities

□ If internal response only: manage incident by:


Containing incident;Monitoring situation and developments;Preventing further injuries.


Medical Staff

ERP Team Member: Medical Staff – Doctor/Nurse


□ Perform medical first-aid assistance as required

□ Advise ERT Leader of any actions required

□ Contact health authorities, as appropriate

□ Contact nearest hospital(s), if required

□ Determine requirement to quarantine area and equipment

Facility Security Manager

ERP Team Member: Facility Security Manager


□ Provide controlled access to premises as required

□ Coordinate communications with ERT Leader

□ Liaise with public authorities as required

□ Assist with initial damage assessment with Damage Assessment Team (DAT)

Rescue Staff

ERP Team Member: Rescue Staff


□ Liaise with public authorities

□ Control safety equipment

□ Ensure link with Medical Staff, ERT Leader and/or CMT Leader


ProceduresApart from the aid of public authorities, such as the police, fire, and ambulance services, and the direction of the Crisis Management Team (CMT), [Company XX]’s emergency response plan is the key internal emergency response in a crisis situation. Since a quick response is necessary in a crisis situation, the teams responsible for the following procedures must react without delay and without waiting for instructions from the Crisis Management Team.

The emergency response plan will ensure the following procedures are in place:

1. ERP 1 – Emergency Incident Reporting Procedure2. ERP 2 – General/Fire Evacuation Procedure3. ERP 3 – Medical/First Aid Procedure4. ERP 4 – Bomb Threat Procedure5. [Add other procedures as required]


ERP 1 - Emergency/Incident Reporting Procedure

DescriptionDuring a potential emergency or actual disaster situation, it is to the responsibility of ALL on-site personnel including employees, management staff, contract personnel, and visitors to report the incident.

If possible, the incident shall be reported to the following:

Public Authorities (Police, Fire, Ambulance), if appropriate Emergency Response Team Leader or alternate Facility Security Manager Senior Management Staff

Example emergency events are:

explosion overheated equipment airplane crash chemical spill in particular area fire pandemic loss of power damage to building loss of power damage from chemical spill

Example sources of emergency or disaster events are:

smoking in building earthquake disaster in neighboring company facility storm disgruntled employee power generator failure


Emergency/Incident Reporting Procedure StepsIf you detect a potential emergency situation, take the following steps. Note, this is a sample procedure. The steps listed below may not accurately apply to your organization:

First Response During an Emergency

Ensure that staff, visitors, contractors, and public are safe before conducting other steps.

If possible, take the following steps:(If life threatening situation, evacuate premises)

1. Briefly assess situation using Initial Incident Report.

Note the following: Contact Information What is the Emergency is? Type of incident Time of incident Location incident Who was notified What action has been taken

2. Activate alarm, if necessary (e.g. in case of fire)

3. Alert Floor/Area Warden, if required

4. Alert Emergency Response Team Leader (ERTL) and/or: Alert the Emergency Response Team Deputy Manager (ERTDM). Alert the Facility Security Manager Alert a Senior Management Staff Member

5. Alert Public Authorities (Police, Fire, and/or Ambulance service), if required Dial [911] and report your name, company, location, time, a brief

description of incident

6. Evacuate Area: For example, if fire, use General Emergency & Fire Evacuation

Procedure For example, if bomb threat, use Bomb Threat Procedure

7. If injuries: Ensure that you are safe and will not injure yourself Use Medical & First Aid Procedure


ERP 2 – General Emergency & Fire Evacuation Procedure

DescriptionThis procedure provides guidelines for evacuation. Consider the following during an evacuation:

Assist others. For example, consider the needs of people with disabilities Outside Temperatures Where to evacuate to. For example, evacuate to a safer place, not into danger

Priority should be given to safety of staff and public. In general, you should ensure:

1. Everyone is accounted for;

2. Evacuation has been carried out;

3. Medical and First Aid staff attend to casualties, if required; and

4. Ambulance service has been called, if required.

General Emergency & Fire Evacuation Procedure StepsIf evacuation is required, take the following steps as necessary:

If you are NOT a floor warden:

8. Remain calm

9. Do not return to your office/work area

10. Activate Alarm

11. Alert Fire Warden

12. Alert the Emergency Response Team Leader and Facility Security Manager

13. Do not take valuable objects that hinder or block the evacuation routes

14. Leave the premises immediately by: Using the nearest escape route; and/or by Following the Floor Wardens instructions Do not use elevators


If you ARE a floor warden, follow Floor Warden Evacuation Procedure:(You are responsible for your assigned area)

1. If possible perform these tasks:

a. Activate the alarmb. Alert the Emergency Response Team Leader and Facility Security

Managerc. Commence evacuation of your area by providing clear instructionsd. Guide staff to evacuation areae. Do not use elevatorsf. Ensure staff do not take large size objectsg. Ensure escape route is not congested; use alternate exit if possibleh. Search the floor or area to ensure that no one is left behindi. Check for abnormal conditions or objects (bomb threat etc)j. Perform equipment is shutdown tasks (e.g. plant machinery should be

shutdown, if practical)k. Perform building shutdown tasks (e.g. ensure doors are closed, but not

locked)

If this is a fire:

1. If safe to do so and condition permit, contain fire by ensuring all doors are closed

2. If safe to do so and conditions permit, extinguish fire using fire extinguishers

Repeated from Appendices:

A1 – Fire Evacuation Assembly Areas:

Site Evacuation Area 1 Evacuation Area 2

Company XX Headquarter Building

Walkway area in front of main doors

Rear entrance fenced area


ERP 3 – Bomb Threat Procedure

DescriptionMost incidents involving a bomb or explosive substances are not legitimate. However, because of the potential for harm, these threats are treated seriously. Note that a bomb threat may be received by either phone or through a written note or letter or by detecting a package on the premises.

Bomb Threat Procedure StepsIn the event information has been received that a bomb has been placed in building, take the following steps as necessary:

Do not touch or open the package or suspicious object

Open doors and windows

If possible, isolate the object where it can do no harm.

Do not allow anyone near the object

Notify the police. Follow their advise

Notify the Emergency Response Team Leader

Evacuate premises. Follow General Emergency & Fire Evacuation procedures.


ERP 4 – Medical & First Aid Procedure

DescriptionAn adequately trained staff and a quick response are the most important elements when medical aid is to be provided.

Medical First Aid StepsIn the event of an emergency involving injury use the following steps:

If possible, prevent further injury, especially if the head or neck are involved

Consult external medical aid whenever possible

Use first aid supplies and instructions whenever possible

If an employees eyes or body have been exposed to hazardous or corrosive materials, use water or similar solutions as soon as possible


Appendices

A1 – Fire Evacuation Assembly Areas

Site Evacuation Area 1 Evacuation Area 2


Walkway area in front of main doors

Rear entrance fenced area

A2 – Primary and Secondary Escape Routes & Assembly Area

List primary escape routeList secondary escape routeList assembly area

A3 – Floor Plans

List floor plans including: Location of alarms Location of fire extinguishers Gas and water lines Electric panels

A4 – Emergency Supplies

List emergency supplies: First aid supplies Hazardous material safety and clean up equipment


FormsF1 – Initial Incident Report

Contact Information

Date:

Time:

Contact Name:

Contact Phone Number:

Emergency Details

Problem Description:

Personnel Injuries:

Property Damage:

Time of emergency (when did it occur)?

Date:

Time:

Location of emergency (where did it occur)?

Who was notified?

Name:

Phone Number:

What action(s) have been taken (example: fire, medical, or evacuation)?


F2 – Incident Assessment Form

Use this form to determine the extent of the emergency situation.

The actual assessment assigns an incident severity level to the current situation such as low, medium, and high. Based on this assessment, other actions such as escalation may take place.

The severity levels may be based on extend of injury, possibility of containment, or other scenarios specific to your organization. Example severity levels are described below:

Low – incidents considered as low priority do not involve injury; can be contained easily, and not likely to progress.

Medium – incidents considered medium priority involve minor injuries; may not be easily contained, and have a chance of progressing.

High – incidents considered as high priority involve injuries minor or major; are not easily contained, and have a high probability progressing.

Incident Assessment Form

Assessment conducted by (Name, Phone Number):

Incident Severity Level Assigned:

Details of Injury (type, number of staff affected):

Likelihood of emergency progressing:

Recommendations/Notes::


F3 – Personnel Accounting Form (Headcount Form)

Site Employees Number of Personnel Expected(e.g. from staff/visitor log)

Number of Personnel Evacuation(Area 1)

Number of Personnel Evacuation(Area 2)


Staff

Contractors

Visitors

Total


F4 – Version Change Control

Version control is required in order to maintain integrity and cohesion of this document. The Document Manager should be the only person to approve and authorize changes and distribute revised versions.

To reduce the risk that an old version is used, the Document Manager should collect all copies of old versions before distributing new ones. This document shall not be photocopied. Additional copies should be obtained from the Document Manager.

Version Number

Issue Date Reason for Change Authorized by
