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Gregory Kevin Hodges

Summary17 years of experience as System Administrator supporting 90 users and managing all aspects of IT

support. Including computers, servers, printers, software and wireless phones. Additionally responsible

for installation and setup of networks in new office location, as well as projecting future network needs.

Responsible for user support and 24/7 systems availability while managing IT costs and maintaining lean

budgets.

Skills

IT consultation Sylvan Learning Centers in Henderson and Roanoke Rapids, NC Administer SharePoint user access. Virtual server using VMWare ESX Administer and maintain the VOIP phone system Manage server backup using Backup Exec. Active Directory - managing user accounts and access (Server 2003 and 2008 Exchange server 2003/2008 Installation of software (Microsoft, Autodesk products) and hardware. (Dell and HP Servers,

desktops and laptops)

Troubleshoot and resolve networking and user issues. (Cisco and Foundry switches) Pulling cable and setting up server rooms when required Network monitoring (inventory, map and resolve help desk tickets) Manage Juniper VPN access

Experience

It Consulting Sylvan Learning Centers (Henderson and Roanoke Rapids, N.C.) Present

Provide remote and on-site support for small office servers and computersCRB Consulting Engineers Cary, NC 1999 - 2011

Systems Administrator

Analyze software and hardware pertaining to networking connectivity and compatibility. Setupfile servers, application servers, NAS, print servers and other servers to support an engineering

environment.

Coordinate hardware and software installations and upgrades to ensure work is performed inaccordance with company policy. Recommended resolutions to complex matters of significance

and coordinate the implementation of the approved courses of action.

Setup of virtual servers using VMWare ESX (Exchange server, Backup Exec server, print and fileserver.)

Administer user rights and permissions using Active Directory. Manage MS Outlook 2003 servers and migrated users to MS Outlook 2010.

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Manage network printer server. Coordinate and monitor troubleshooting to isolate and diagnose common system problems:

document system events to ensure continuous functioning using Spiceworks Helpdesk software.Recommend course of action and implement as approved.

Coordinate testing, upgrade and configuration of Windows 7. Manage migration from WindowsXP to Windows 7 for 95 users. Ensure changes are coordinated with other offices and in

accordance with appropriate operating procedures. Ensure the compatibility of the hardware

and software by setting up test lab.

Responsible for the evaluation and recommendation of new hardware and software. Assist team in resolution of hardware, software and system issues.

Obrien Atkins Associates RTP, NC 1994 - 1999

Systems Administrator Responsible for providing the desktop system administration and support to the network. Interact with the clients to resolve the queries, issues and problems. Responsible for providing help, support and initial installation of the network file server and

printers. Responsible for setup of the user accounts in AD, data recovery, etc.

Trained users on use of networked resources.Education

Rock Hill High School Rock Hill, S. C.

High School Graduate

York Technical College Rock Hill, S. C. 1 year Engineering classes

Certifications

Highest Security Clearance: Top Secret Dept. of Defense 1982-83 Microsoft MCP