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  • 1

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    , 2011

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    Minimum Standards for Rhode Island Public Libraries, Research-Based and

    web design usability guidelines

    International Federation of Libraries Associations

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    ABSTRACT

    The Greek public libraries in the digital environment: applications of digital

    technologies in designing and implementing communication strategies to promote actions

    and improve the services they provide: a study of cultural marketing and cultural

    communications.

    Summary

    Investigates the communication strategy forty Greek public libraries through the

    inspection usability standards and design guidelines of their websites as to content,

    language, structure, design, navigation and accessibility. Use Standards Minimum

    Standards for Rhode Island Public Libraries, Research-Based and web design usability

    and contains guidelines for designing user-friendly site from International Federation of

    Libraries Associations

    It consists of four chapters. The first chapter presented, the methodology and

    purpose of the investigation. The second marketing models implemented by public

    libraries and new technologies they use, usability methods and criteria of usability

    inspection. The third chapter deals with the inspection process design standards and rules

    and presents the results and alternative forms of websites evaluation. The last chapter

    contains conclusions and recommendations based on results on the usability of websites,

    communication capabilities and their qualitative characteristics.

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    ........................................................................................................................ 2

    ABSTRACT ........................................................................................................................ 3

    .......................................................................................... 4

    1: ........................................................................................... 6

    1.1. ............................................................... 7

    1.2. ......................................................................................................... 9

    1.3. ........................................................................... 11

    1.4 ............................................................. 11

    1.5 .................................................................................................... 12

    2: -

    ............................................................................ 13

    2.1 ......................................................................................................... 14

    2.1.1. .................................................................................... 14

    2.1.2 ................................................................................... 15

    2.1.3. ....................................................................................... 18

    2.1.5. hio Library Council ............... 21

    2.2. .................................................... 23

    2.2.2. ...................................... 26

    2.2.3. WEB 2.0 .................................................................. 27

    2.2.3.1 . 29

    2.3. .................................................... 31

    2.3.1 ......................................... 33

    2.3.2. - 35

    2.3.1.1. ............................................................................... 39

    2.3.1.2. .......................................................... 40

    2.3.1.3. ................................................................. 43

    2.4. .................................... 45

    2.4.1. ..................... 50

    3: ...... 52

    3.1 ......................................................................................................... 53

  • 5

    3.1.1. .............................................. 53

    3.1.1.1. ..................................................... 53

    3.1.1.2. ................ 58

    3.1.1.3. ................................................................................................. 59

    3.1.2. ................................................... 61

    3.2.1. - ........................................... 65

    3.2.1.1. .................................................. 66

    3.2.1.2. ................................ 67

    3.2.1.3. .................................................................. 69

    3.3. ............................................................ 71

    3.3.2. - ................................................................... 77

    3.3.3. - ........................................................................ 78

    3.3.4. - ............................................................... 79

    3.3.5. - ................................................................ 80

    3.3.6. - ..................................................... 81

    3.3.7. - ............................................................ 82

    3.4. ................................................................ 84

    3.4.1. ISO/TR 20983:2003 ............................................................ 85

    3.4.2. ...................................................................... 85

    3.4.3. -

    ................................................................................................................................... 86

    4.1.- .................................................................................. 90

    .............................................................................................................. 94

    ................................................................................................................... 94

    .............................................................................................................. 98

    ...................................................................................................... 104

    ..................................................................................................... 105

    .................................................................................................... 108

    ................................................................................................... 117

    V .................................................................................................... 131

    VI .................................................................................................. 133

  • 6

    1:

  • 7

    1.1.

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    1 ,

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    1 (2003

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    , , ., ..1173,

    .16151. :

    http://www.libver.gr/ecpage.asp?id=3509&nt=18&banner=&submenu=0

    2 Gill, Philip(ed.) et. al. (2001). The Public library service: IFLA/UNESCO guidelines for development, pp

    82-83. Mnchen:Saur. : http://archive.ifla.org/VII/s8/proj/publ97.pdf

    3 George, Carole A.(2008) User-centred Library Websites:usability evaluation methods, pp 1-2,

    Oxford:Chandos Publishing

    http://www.libver.gr/ecpage.asp?id=3509&nt=18&banner=&submenu=0http://archive.ifla.org/VII/s8/proj/publ97.pdf

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    , ISO 9241-11:1998,

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    71 IFLA Poll

    5 (2005)

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    . Poll6(2007) 74

    IFLA

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    4 International Organization for Standardization(1998). International ISO Standard 9241-11: Ergonomic

    requirements for office work with visual display terminals (VDTs) - Part 11 : Guidance on usability,p.3.

    : http://bibliologia.info/archivos/ISO9241part11.pdf 5 Poll, Roswitha(2005). Assessing the quality of library websites measures World Library and

    Information congress: 71st IFLA general conference and council, Oslo, Norway, 14-18 August 2005.

    :

    http://www.ulb.uni-muenster.de/bibliothek/projekte/outcome.html#presentation 6 Poll, Roswitha(2007). Evaluating the library website:statistics and quality measures World Library

    and Information congress: 73rd

    IFLA general conference and council, Durban, South Africa, 19-23 August

    2007. :

    http://www.ifla.org/iv/ifla73/index.htm

    http://bibliologia.info/archivos/ISO9241part11.pdfhttp://www.ulb.uni-muenster.de/bibliothek/projekte/outcome.html#presentationhttp://www.ifla.org/iv/ifla73/index.htm

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