►Think big

►Start small

►Act now

►Have fun

Welcome to Review #314 Jan 2008

Thanks! (especially to Bill C. and Karen N.)

Next Mtg: TBD (April, 2008) Revised Quarterly Mgt Review plan:

Topic segregation idea defunct Each mtg will be a mix of process & service issues But service updates (status & roadmaps) deferred

til Spring to allow time for...

Today: a few in-depth discussions-But first... a few loose ends

Action Items from 6/5

√ Break down silos √ Service line focus √ Be more agile √ Better global support Communicate better Reduce duplication Better metrics

Loose Ends / Follow-Up

Complementary Visions Lifecycle Process Improvement

ITIL Cac-services Service status / roadmap template changes --deferred

“What should we change?” exercise Orthogonal Portfolio Management exercise

A TECHNOLOGY VISION

Providing everyone with Any time, Any where, Any device

Access to “Everything” (digital)

A VISION of what we want to see and be...

It's all about discovery... and community!

“progress through partnership”

Our passion: help colleagues fully leverage the power of technology

Order of Services

The Office of UW Technology Storage/file system futures Introduction to ITIL Working Lunch Nebula Futures Lightning Round Email/Cal Futures Wrap-Up

Agility –Still Key

A word from Fearless Leader...