! steve resume updated
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Stephen Roberts1643 Lullwater Lane
Lutz, FL [email protected]
[email protected] Mobile: 813-990-7137
Profile
Being an accomplished IT Professional with over 20 years of technical experience, my qualifications include: an extensive experience designing, building, deploying and supporting state of the art networks and data centers. I designed and implemented my first Active Directory in 2001. Having planned and implemented mutual upgrades to every version of active directory and Exchange proves my extensive knowledge. My experience includes building and maintaining two data centers from the ground up: Full Spectrum Telecom in Clearwater FL in 2004, and most recently, M2Gen, a new branch for Moffitt Cancer Center.I have worked on the cloud team at Tribridge Consultant where I build customer facing environments to host cloud based products using Hyper V, RDS Services and TMG. I have also used PowerShell to automate the creation of customer environments reducing the time it takes to create a user environment from five days to one day.
Having a proven record as a technical team lead, it has been an important aspect of my job to demonstrate customer service skills to both internal and external customers. As an IT leader I have shown the ability to convey technical issues to end users and non-technical personal and management. Skill Set
Server OS: All Microsoft OS’s since NT 4.0 to 2012 R2 Workstation OS: from Windows 95, Windows 10 Server Applications: Microsoft Exchange, 2000 – 2010, Microsoft
Terminal, Server SQL 2000, 2005, 2008, Live Communication Server, SharePoint Portal, Microsoft Cluster Server, AD CA, IIS 6.0 – 7.5 Forefront, WSUS, IIS, DNS, DDNS, DHCP, Wins, TCP/IP, SMTP, SNMP, TMG, RDS. Strong PowerShell
Networking: Sonic wall systems, VPN, Microsoft ISA Server, and other network security Hardware and Software.
Virtualization Software: Hyper V, Hyper V 2012 R2, VMware, System Center Virtual Machine Manager. Microsoft Application Virtualization, VDI.
Hardware: HP Proliant DL and BL <Blade>servers. EVA and MSA San, Tape Library’s NAS server of many types. HP Printers, Workstations, Switches and Routers.
Virus, spam, and spyware: Many different platforms, including Iron Mail, Forefront, Norton, McAfee, Trend Micro and others.
Backup software: VERITAS NetBackup, Backup Exec, Ultra Back, Commvault, and Microsoft System Center Data Protection Manager.
Other: Professional Experience
Tampa, FL January 2015 – Present Independent Contractor
Worked on Data Center Build Using Hyper-V, Microsoft Clusters, Cisco Blades and Prue Storage.
Implemented AD CA in a 2012 R2 Environment Updated Expiring Certificates on 35 Public Facing Web Sites Running
on IIS Worked with team of 6 other Systems Administrators 2003 to 2012 R2
migration of 1700 Severs in a VMWare environment Built and deployed cluster server with Hyper-V for a local law firm. Worked project with Verizon to roll out of 1700 Servers using VMWare. Worked on project with national food service company to integrate new
company acquisition.
Clearwater, FL April 2014 – December 2014Lincare
Design roll out plain and image to deploy Windows 7 to 17,000 workstations nationwide.
Design and implement patch management using Microsoft WSUS and AD GPO for entire company.
Worked on Exchange 2010 migration from Exchange 2003. Implement spam filtering and secure mail for company email.
PSCU St. Petersburg, FL September 2012 – April 2014 Deployed and Administrated ASG software package in at 24 server,
server farm in 2 locations Parts of the software included View Direct <VDR>, Document Direct
for the Internet <DDRInt> and Total Content Integrator <TCI>
Software was used to parse text files in to reports used by Credit Unions.
ASG Was deployed on Tomcat web servers with an Oracle backend. Skills Used included, Windows Server, Tomcat, and Powershell.
Jabil Tampa, FL May 2012 to September 2012 Redesigned GPO configuration for 40,000 pulse user network with over
600 GPOs Created patching system using PowerShell to manage the upgrade of
over 1000 RDS and Citrix servers. Worked with Verizon Enterprise Mobility Management System in an
administrator roll to help reduce the $10,000,000 annual roaming bill for the company.
Tribridge Tampa, FLNovember 2011 to April 2012Sir Technical Consultant
Build and maintain Cloud Environment for 40+ customer facing environments used to host cloud based applications.
Used Hyper V, TMG, NetApp and RDS as primary tools. Wrote PowerShell scripts to automate creation of new environments.
This include Active Directory configuration, RDS configuration, NetApp Volume and LUN Creation, and VM Deployment. My scripts cut new environment builds from 5 days to 1 day and 8 hours of AD configuration to about 15 seconds.
Used SCVMM to create images automate deployment of New Virtual Machine
Created trust relations between client environments to management environments for easer management of the entire cloud.
Created and managed Microsoft Clustering for High Availability, Snapshots and drive cloning to off sight location for Distaste Recover, and Data Protection manager for Backup systems.
Mantained documentation of all cloud environments Worked with customers in response to outages and problems reported
by customers
Savtira Inc. Tampa, FL July 2011 to October 2011Microsoft System Engineer
Build and Managed Corporate Active Directory. Built and Managed Exchange 2010 Environment Implemented SharePoint 2010. Managed Venue Backup Software. Worked with Hyper V, NetApp and some Citrix in the Cloud
environment. Supported 100 user office environment.
Vangent Riverview, FL February 2011 to July 2011Senior Support Engineer
Worked with Products such as SCCM, SCOM, SCDPM Hyper V, SharePoint, Link and other products to help manage Vangent’s environment.
Helped run 3rd level Help Desk.
M2gen(Moffitt) Tampa, FL August 2009 to February 2011 System Engineer
Worked on as the Systems Engineer to build a new Data Center for Moffitt Cancer Center’s new research facility called M2gen (Moffitt 2nd Generation)
Network, server origination, application and hardware design layout install and support.
Created Active directory Domain. Create Active Directory Policies, OU Structure and other Network Standards.
Built new Exchange 2010 implementation and moved mailboxes being hosted at the Moffitt Data Center to our new Data Center.
Installed, tested and implemented applications configured on Windows 2008 R2 network.
Created hardware requirements and installation methods for rapid deployment of datacenter.
Wrote, tested and ran PowerShell scripts for quick, deployment and configuration of servers and server applications including, domain controller, Hyper V configuration and creation of initial line of Virtual Servers, and other Network services and protocols such as DHCP for workstations and Static IP Configuration for Servers.
Implemented Hyper V 2008 R2 as hyper visor on HP Blade system using HP EVA 4400 SAN
Was one of the first companies to implement Windows 2008 R2 in a major role in production environment
Helped in the test and implementation of System Center Configuration Manager, System Center Operations Manager, and System Center Virtual Machine Manager in a Windows 2008 R2 environment
Implemented Directory Services in Windows 2008 R2 using Windows 2008 R2 Core server.
Worked with technical writer to document all processes used to implement data center
Used IIS 7.5 to host web sites both internal and external One of the first companies to deploy an exclusive, Windows 7
workstation environment
Ivans Tampa, FL 2008 to August 2009System Engineer- Contractor
Designed and implemented Active Directory and Exchange conversions from Lotus Notes Domino over 3 remote locations
Implemented Hyper V and Hyper V security with System Center, performed many P2V conversions of all supported platforms.
Designed Ghost Scheme to roll out 100 new laptops. IIS configuration for both public facing and internal web sights. Sonic Wall Administration Web sense implementation and administration. Many server builds and hardware repairs
Full Spectrum Telecom (FST) Clearwater, FL 2001 – 2008Senior Network Engineer Projects and project management
Migrated NT 4.0 Domain To Active Directory 2000 Domain then upgraded to new AD versions 2003 then to 2008
Migrated Exchange 5.5 to Exchange 2000, then to 2003 and later to 2007
Setup and Secured Outlook Web Access for Exchange 2000 Exchange 2003, and 2007
Configured Inter office instant messaging in Exchange 2000 Migrated to Active Directory 2003 Adapted Exchange environment to support over 100 email domains
and nearly 1000 users Managed spam and virus protection for all communications Implemented and maintained DHCP with DDNS for all internal
networking and DNS for external networks and websites and servers and domains.
Setup Live Communication Server 2005 to replace Exchange 2000 Instant message server.
Maintained SQL Server to log instant messaging and programmed SQL stored procedures for querying log files, and for other front end applications needing SQL.
Implemented Active Directory policies to control user access to network resources, install and manage software
Wrote and implemented logon scripts for users and user groups to manage virus software, install printers, map network drives, manage patches, software upgrades and gather hardware inventory data
Implemented WSUS server to manage Microsoft updates and saving on network resources and produce reports to insure all PC’s and servers were properly secure and patched
Built and maintained SharePoint server to increase the ease of sharing information between IT, Production, R&D, Management, Sales and Marketing, QA and Admin.
Assisted individual departments in the use of SharePoint for their custom purposes
Designed and implemented disaster recovery program for companywide technology
Implemented Microsoft Terminal services for a production department of 100 users
Installed and maintained terminal thin clients In charge of analysis, purchasing, implementation, and maintenance
of all technology hardware companywide, including, PC’s, servers, printers, switches, routers, firewalls, and software
Implemented HP Open View for monitoring hardware performance and failure
Daily Tasks:
Oversaw three employee in a team lead capacity: a Linux Engineer, a desktop support person and a Telecom technician
Maintained server hardware and software patches Managed network wide backups and disaster recovery Met with department heads and managers regarding their technical
wants and needs Monitored security risks and set policies for end-user access Hardware break fix for servers workstations and printers Researched new technologies in relation to the company’s business
plan. Support 20+ VPN clients over Sonicwall Firewall. Managed Sonicwall firewall and router features for network.
CCCI Fingerhut Tampa, FL 1998 – 2001Network Engineer
Worked with other Engineers from company headquarters in converting local OS/2 PC network to NT 4.0 domain
Assisted with converting Lotus notes email system to Exchange 5.5 Helped Telecom department in install Davox Dialer system Converted IBM 3174 Dumb terminal controller system to a PC network
on NT 4.0 Domain
Daily Tasks:
Supported 1500 users in 2 call centers in the Tampa Bay area. Solved trouble tickets regarding software and hardware for end users Ran backups on exchange server and domain controller Shared on call duties with one other Engineer
Education High School Diploma 1989 One year of Collage 1991 NT 4.0 MCSE in 1995 Currently Working on Updating MCSE to 2012 R2