===!"§ deutsche telekom christian lepsien -attorney-at-law- human resources management,...

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===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee Retrenchment: Issues and Policy Responses OECD Conference Istanbul 10 October 2002

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Page 1: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

Christian Lepsien

-Attorney-at-Law-

Human Resources Management, Deutsche Telekom AG, Bonn

Privatisation, Restructuring and Employee Retrenchment: Issues and Policy Responses

OECD Conference Istanbul

10 October 2002

Page 2: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

1 The Transformation

2 Personnel restructuring within the Group

3 Support from social partners for personnel restructuring

Deutsche Telekom Personnel RestructuringGovernment Agency Turns Global Player

Page 3: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

From a National to a Global PlayerHow Deutsche Telekom Has Evolved Since 1990

1990 1995

DeutscheBundespost

DeutscheBundespost

Telekom

Deutsche Telekom AG

2000

Prior to first post & telecoms

reform

After first post & telecoms

reform

After second post & telecoms

reform

2001

Page 4: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

1 The Transformation

2 Personnel restructuring within the Group

3 Support from social partners for personnel restructuring

Deutsche Telekom Personnel RestructuringGovernment Agency Turns Global Player

Page 5: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

Deutsche Telekom Personnel RestructuringFrom a National to a Global Player

228,912

31.12.94

Telekom AG 222,827

30.06.02

Telekom AG122,887

Holding41,919

Acquisitions90,000

254,806

Telekom AGdepartures

103,079

Transfer AG Affiliates:23,492

Holding 6,085

164,806

Additions 38,973

Page 6: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

Human Resources Rightsizing and RebalancingAcceptance of Human Resources Rightsizing Measures

2001

7.5%

3.3 %

5.3 %

3.5 %

1.0 %

79.3 %*

Early retirementcivil-s.-status empl.

Severance pay

Early-retirementtariff staff

Job-switch bonuscivil-s.-status empl.

Switch to third-party employer

Naturalfluctuation

1999

17.6 %

5.0%

14.7%

5.4%

0.3 %

56.9 %*

16.7 %

29.1 %13.0%

7.4%0.4 %

33.4* %

1995 - 1998

ca. 70,000 ca. 11,000 ca. 9,000

*Incl. invalidity, dismissals, resignations and other natural fluctuations

Page 7: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 20020

10

20

30

40

50

60

70

80HT Hrvatski Telekom

T-Mobile USA

T-Mobile Czech

debis Systemhaus

SIRIS

Eurobell

T-Online France

Ya.Com

T-Mobile Austria

T-Mobile UK

Slovenske Telekomm.

MATAV

11,053 11,067

16,665 17,258

2,479 2,536

8,510 9,134 8,907

339 527 603 566

692

469 520 452

243 274 254

2,419 2,971 2.813 2,642

4,050 6,876 6,384 6,216

13,298 11,296 9,523

16,595 15,365 14,351 16,634 16,241

220 233 573 867 581

Employeesx 1,000

Others

1998 1999 2000 2001 6.2002

Total 16,815 23,098 47,818 78,722 76,243

%of Group

work-force

8.5%

11.7%

21.0%

30.6%29.9%

Deutsche Telekom Employees Abroad

‘98 ‘99 ‘00 ‘01 6.‘02

Page 8: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

Deutsche Telekom Personnel RestructuringThe Role of the Social Partners1 The Transformation

2 Personnel restructuring within the Group

3 Support from social partners for personnel restructuring

Page 9: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

Ver.di (civil service, banking, retail workers, etc)

IG Metall (metal workers)

KommunikationsgewerkschaftDPV (DPV KOM)(communications)

Christliche GewerkschaftPost und Telekommunikation(CGPT)(Christian; post&telecom)

Group works councils

Central works councils

Local works councils

• Corporate Group ExecutiveStaff Representation Committee

• Executive StaffRepresentation Committee

Employee representation committees within the

Group

Supervisory BoardTrade Unions

Strategic Co-operation with Deutsche Telekom’s Social Partners

Deutsche Telekom Personnel Restructuring

Page 10: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

October 2002

Key Elements Agreement with ver.di creates the necessary conditions

Human Resources Rightsizing and Rebalancing

To solicit close and reliable support from social partners for personnel restructuring measures within the Group To strengthen the company and provide added job security in today‘s competitive marketplace To create forward-looking job structures

Inclusion of ver.di/central works council in the bodies set up to facilitate personnel restructuring measures (extended Deutsche Telekom sites committee/advisory committees) Provisions for necessary qualifications measures/ skills data base Measures to improve human resources rebalancing and transfers within the Group A systematic waiver, until the end of 2004, of the right to dismiss personnel for operational reasons

Objective of Key Elements Agreement

Major items of agreement

Page 11: ===!"§ Deutsche Telekom Christian Lepsien -Attorney-at-Law- Human Resources Management, Deutsche Telekom AG, Bonn Privatisation, Restructuring and Employee

===!"§Deutsche Telekom

Christian Lepsien

-Attorney-at-Law-

Human Resources Management, Deutsche Telekom AG, Bonn

Privatisation, Restructuring and Employee Retrenchment: Issues and Policy Responses

Thank you for your attention!