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Christopher LeeUX/UI DesignerSan Jose, CA

I am a process oriented designer with a strong background in customer success and project management, and interests in emerging technologies. Strong ability to empathize with users to develop useful designs and solve user problems.

SUMMARY

UX/UI Designer (contract) Side - San Francisco, CA Feb. 2020 - Mar. 2020

• Developed design system and created a responsive landing page used to recruit associate real estate agents

• Utilized user experience research methodologies to develop a minimum viable product which laid the foundation of new recruitment product offering

User Experience Designer (apprentice) General Assembly - San Francisco, CA Dec. 2019 - Feb. 2020

• Lead interaction designer for volunteer organization website redesign to streamline the onboarding process and increase volunteer retention rate

• Redesigned e-commerce website to improve efficiency and purchasing experience

Customer Success Manager Equinix, Inc. - San Jose, CA Nov. 2016 - Dec. 2019

• Project managed over 150+ client installations for portfolio of 65 strategic partners (including NVIDIA, 8x8, Inc., China Mobile, and China Unicom) totaling $2M MRR

• Facilitated Quarterly Business Reviews for account assessment and business journey map evaluation

PROJECTS

General Assembly San Francisco, CAUser Experience Design Immersive Feb. 2020

San Jose State UniversitySan Jose, CABachelor of Science, Health Science May 2014

EDUCATION

Design:

User ResearchPersonaInteraction Design Visual Design StoryboardingSketching Wireframing PrototypingProject Management

SKILLS

(510) 520-9717

[email protected]

christopherkafilee.com

linkedin.com/in/christopherkalee

Tools:

Figma Sketch InvisionAdobe Xd

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